PE13 (or PE11) won't open on new Win7 Build

Built a new Window 7 64 bit PC and loaded PE11. Photoshop Elements and Organizer will function but Premiere Elements 11 will not open. Uninstalled and Re-installed to no avail. Uninstalled and re-installed trial version of PE11 from Adobe website. Installed trial version of PE13 from adobe website.
- PE11 and PE13 to this point behave the same
- Neither PE11 or PE13 will open using an administrator account; neither the welcome page application (Adobe Premiere Elements xx) nor the standalone application (Adobe Premiere Elements) will open
- Neither when clicked show up in taskmanager process window
- I've read through several threads here and
- reviewed hosts file for unwanted adobe entries
- renamed Slcache and SLstore folders
- I've run sfc /scanow checking for windows errors
- I've ran windows 7 repair with no issues
- All windows 7, quicktime and all drivers appear to be up to date
- I've killed every process I could in taskmgr and then tried to open PE11 or PE13 to no avail
Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Gigabyte Technology Co., Ltd.
Z97X-Gaming 7
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

debijan wrote:try this:
firefox -P -no-remote -safe-mode
In order to test the problem, I think my suggestion is better; at least as a first try. Without Firefox running and without ~/.mozilla; no misconfiguration should prevent Firefox to run. The options you suggest will try to disable any problematic configuration. It can be usefull if you need to start Firefox to fix a configuration problem; but as a firt try renaming the ~/.mozilla is better because you are sure that Firefox can't read anything that can hurt it. Only after having figured out that a bad ~/.mozilla is the cause of the problem, we can try to fix the configuration (or restart with a new configuration).
Last edited by olive (2013-02-12 15:56:15)

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Itunes installed but it won't open the new version- any advise

itunes installed but it won't open the new version- any advise

Hello goreckim,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your Mac Pro. You may want to isolate the issue further by testing to see if it persists in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M.

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Hi all,
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Google search results won't open automatically new tab in firefox 6.0.2

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HI,
I feel there is slightly more to this story.
Mountain Lion (OS X 10.8.x) does not have iChat.
It has Messages which is iChat+ as it has had iMessages added to it.
(I think that a Mountain Lion Upgrade is part of the picture.)
This suggests you Changed the Hard Drive and either Installed or cloned the OS on to the (new) Drive.
At this point you may have migrated your Mac User Account from different computer or the old Hard Drive.
If you were Migrating apps from an old drive or computer then it is technically possible to "install" iChat in the Applications Folder but it will not work.
Each version of iChat has to "Match" the OS it is on.
Broadly speaking that is iChat 4 is in Leopard (OS X 10.5.x) and iChat 5 is in Snow Leopard (OS X 10.6.x)
In fact it goes deeper than this in that incremental updates in the OS include (sometimes) the updates to iChat.
This means that by OS X 10.5.8 at the end of the Leopard Updates iChat is at version 4.0.9
Snow Leopard gets to OS X 10.6.8 but iChat 5 only gets to version 5.0.3 at this point.
Open your Applications Folder.
Does this contain iChat, Messages or in fact Both ?
If you then highlight and then use CMD and i keys (Get Info) what version information do the app(s) display ?
The Messages App should not be put inside any other folder.
I have seen where people have created "Messaging" folders putting MSN, Skype and Messages or iChat in the same folder to "tidy" the Applications folder.
This can mess up updates.
In fact if you have done this the DOCK item may point to something that did not get Updated to Mountain Lion.
10:16 PM Saturday; April 20, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

All of a sudden...the tabs won't open a new tab...when firefox is open I can SEE the new tab block with a plus in it but when I click, it doesn't open

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See:
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Firefox Won't Open a New Window

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Hello and Welcome to Apple Discussions.
Have you trying removing and re-installing Firefox?
<hr width="200">
BTW this forum is for the much older iMac (Flat Panel) models
G4 (aka Flat Panel): Intel:
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cheers
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Firefox won't open on new Mac OS - profile cannot be found

I have a new Mac and have not been able to open FF. I just get this message: "your firefox profile cannot be loaded. it may be missing or inaccessible"
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*Linux: ~/.mozilla/firefox/
*Windows: %AppData%\Mozilla\Firefox\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
You can use one of these to make Firefox create/use a new default profile:
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Firefox won't open on new installation

I have just installed arch 64 on this machine, and firefox won't open. I can't get any kind of feedback out of the process either. It just sits there, using hardly any cpu, but nothing happens.
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This is the output from gdb:
gdb firefox
GNU gdb (GDB) 7.5.1
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-unknown-linux-gnu".
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>...
Reading symbols from /usr/bin/firefox...(no debugging symbols found)...done.
(gdb) c
The program is not being run.
(gdb) run
Starting program: /usr/bin/firefox
warning: Could not load shared library symbols for linux-vdso.so.1.
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[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
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[New Thread 0x7fffe87f9700 (LWP 6148)]
[New Thread 0x7fffe77df700 (LWP 6149)]
[New Thread 0x7fffe6bff700 (LWP 6150)]
[New Thread 0x7fffe5de4700 (LWP 6151)]
[New Thread 0x7fffe55e3700 (LWP 6152)]
[New Thread 0x7fffe49e2700 (LWP 6153)]
[New Thread 0x7fffe41e1700 (LWP 6154)]
[New Thread 0x7fffe39e0700 (LWP 6155)]
[New Thread 0x7fffe2dff700 (LWP 6156)]
[New Thread 0x7fffe1e9f700 (LWP 6157)]
[New Thread 0x7fffe12ff700 (LWP 6158)]
[New Thread 0x7fffe03ff700 (LWP 6159)]
[New Thread 0x7fffde1ff700 (LWP 6160)]
[New Thread 0x7fffdd9fe700 (LWP 6161)]
[New Thread 0x7fffdcbff700 (LWP 6162)]
[New Thread 0x7fffdc1ff700 (LWP 6163)]
[Thread 0x7fffdcbff700 (LWP 6162) exited]
[Thread 0x7fffdc1ff700 (LWP 6163) exited]
[New Thread 0x7fffdb9fe700 (LWP 6164)]
[New Thread 0x7fffdcbff700 (LWP 6165)]
[Thread 0x7fffdcbff700 (LWP 6165) exited]
[New Thread 0x7fffdcbff700 (LWP 6166)]
[New Thread 0x7fffdc1ff700 (LWP 6167)]
[New Thread 0x7fffda48b700 (LWP 6178)]
[New Thread 0x7fffd9c8a700 (LWP 6203)]
[Thread 0x7fffd9c8a700 (LWP 6203) exited]
[Thread 0x7fffe1e9f700 (LWP 6157) exited]
[New Thread 0x7fffd9c8a700 (LWP 6239)]
[New Thread 0x7fffe1e9f700 (LWP 6240)]
[New Thread 0x7fffd9489700 (LWP 6241)]
[New Thread 0x7fffd8c88700 (LWP 6242)]
[New Thread 0x7fffd8487700 (LWP 6243)]
[New Thread 0x7fffd7c86700 (LWP 6244)]
[New Thread 0x7fffd7485700 (LWP 6245)]
[Thread 0x7fffd7485700 (LWP 6245) exited]
[New Thread 0x7fffd7485700 (LWP 6246)]
[New Thread 0x7fffd6c84700 (LWP 6247)]
[New Thread 0x7fffd6483700 (LWP 6248)]
[New Thread 0x7fffd5c82700 (LWP 6249)]
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[Thread 0x7fffd6483700 (LWP 6248) exited]
[New Thread 0x7fffd6c84700 (LWP 6250)]
[Thread 0x7fffd6c84700 (LWP 6250) exited]
[Thread 0x7fffd7c86700 (LWP 6244) exited]
Then it just sits there forever, spawning and killing new processes. Firefox never appears.
Any ideas?
Last edited by rezza (2013-02-12 11:13:14)

debijan wrote:try this:
firefox -P -no-remote -safe-mode
In order to test the problem, I think my suggestion is better; at least as a first try. Without Firefox running and without ~/.mozilla; no misconfiguration should prevent Firefox to run. The options you suggest will try to disable any problematic configuration. It can be usefull if you need to start Firefox to fix a configuration problem; but as a firt try renaming the ~/.mozilla is better because you are sure that Firefox can't read anything that can hurt it. Only after having figured out that a bad ~/.mozilla is the cause of the problem, we can try to fix the configuration (or restart with a new configuration).
Last edited by olive (2013-02-12 15:56:15)

IPhoto won't open after new install and restore of back-up

Hi guys
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Regards,
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400 Updates???
Did you Repair Permissions before & after each one?
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Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
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The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
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My daughter downloaded the new safari update on her iMac and now it won't open without new os update

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Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.

My documents ending in .cwk won't open on new computer.

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AW should be at version 6.2.9 (it probably is in Tiger).
Just drag WP file onto the Pages icon in the Dock, or a SS file onto the numbers icon. Likewise presentation files onto the Keynote icon.
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Hi Pblossom,
Can you please send your .muse file to [email protected], along with a link to this thread? If your file is too big for email (larger than 20mb) you can use a service like Adobe SendNow or SendThisFile.
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PE13 (or PE11) won't open on new Win7 Build

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