PE8 won't import .mov files

I am using a new installation of PE8 on a new computer. When attempting to import .mov files I get a message saying that the file type is not supported or the required codec is not installed. .mov files should be supported and there was never a problem on my old machine.
Some history. The files were digitized on a mac using final cut pro and then transferred to this windows 7 computer. I renamed the files to .mov as I have always done in the past without issue.
Any ideas?

MOV is but a wrapper. A lot of stuff can be inside them. This ARTICLE will give you some background.
As Steve asked, where did the files come from?
If you are on a PC, and the material was captured on a Mac, it is likely that there is a CODEC, specific to the Mac, and not available on the PC. If that is the case, then the ONLY way to handle the files is to Capture on the Mac, but with an X-platform CODEC.
Good luck,
Hunt

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BTW, another thing he had me try was to import the file with Image Capture (which works). Then open it in QuickTime Player X. Then try exporting to 480p. Does QuickTime crash? It does for me.
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There are many, many posts of this nature in these forums. See, for example:
iphoto won’t import mov video
For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
sudo /usr/libexec/xpchelper --rebuild-cache
The above posted by Andy Ball on a thread related to a similar problem with Aperture:
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In my case – and many cases – neither of those things work either, which means the problem is system wide. Again suggesting that the xpc helper solution might work. But for me it did not either.
There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac. In my case uninstalling both of those didn't solve it either.
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[ private info removed by admin ]

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There are many, many posts of this nature in these forums. See, for example:
iphoto won’t import mov video
For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
sudo /usr/libexec/xpchelper --rebuild-cache
The above posted by Andy Ball on a thread related to a similar problem with Aperture:
Re: Import video to Aperture library on Mountain Lion
Other things to try:
1. create a fresh iPhoto library and try that. (hold down opt while launching iPhoto)
2. create a new OS X user (in system preferences) and try there.
In my case – and many cases – neither of those things work either, which means the problem is system wide. Again suggesting that the xpc helper solution might work. But for me it did not either.
There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac. In my case uninstalling both of those didn't solve it either.
So maybe one of those solutions will work for you, results apparently vary. But this is a huge unresolved issue many others are having as well. I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
BTW, another thing he had me try was to import the file with Image Capture (which works). Then open it in QuickTime Player X. Then try exporting to 480p. Does QuickTime crash? It does for me.
My summary:
1. Files successfully import with Image Player.
2. Files play with QuickTime Player X.
3. QuickTime Player X crashes when exporting to 480p.
4. Files import with iMove.
5. Files fail to import with iPhoto (unrecognized format as with OP)
6. iPhoto import failure/errors are system wide and not specific to a library or a user.
7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

PE8 won't import .mov files

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