PE9 loading achdv files no problem, but playing them in preview screen shows lot of distortion

Hello everyone,
We bought pe9 to be able to edit hd files. Loading them and editing them works perfectly, But when you play them back in preview screen or full screen the movie is blurred and shows a lot of distortion. This happens to every file we load in PE9, avi, mts, mov etc. When the movie is stopped, the preview screen shows a sharp image, but when playing it starts blurring and becoming unsharp. Rendering does not help. Removing flickering helps a bit, but not enough.
We tried the solution for the interlacing but it does not help. This way we can't go on!
When burning them to dvd, same problem still exists.
Any suggestions?
When playing the same files in for example Nero, a sharp view is no problem.... how come PE9 distorts the image?
Best regards,
Mandy

Most likely your Project Preset and footage may not be matched.
Right-click your monitor panel and check that magnification is set to 100% and not 'Fit'. We have set it less than 100%
Where have these clips come from and what format are they? Format .mts files, but also avi, does have the same problem
What Project Preset are you using? We selected one, than the program said it did'nt fit and asked if it could adjust it. So we did.
When you import the footage is there a red line above the timeline? no there is nothing to render, no red line.....
PRE is an editor, a very different beast from the Nero player. Yeah, we understand, but PE9 should be able to play these files and export them properly, why else buy it?

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