PE9 Organizer keeps crashing
I need help. Every time I try to use the Organizer in PE9 it encounters "a problem" and closes the program.
I'm running PE9 on an antiquated machine (but it works) ...
ASUS motherboard A7N8X-E Deluxe
AMD Athlon XP 2200 1.8GHz
2GB RAM
Win XP
12GB free space on HDD
I also run PE9 on a MacPro laptop without any issue. Unfortunately I want to use the larger screen on my antiquated desktop for photo adjustements.
Did you have a earlier version of elements before you installed elements 9 ?
Also when you open elements 9 are you using the desktop shortcut , if so
after you click on the icon and it brings up the interface were you can
choose to open the editor or the organizer open the editor and and go
to edit in top left corner and click on click on it and go to preference and
click on performance and make sure you have enough memory alloted to run the
program. Then close the editor and reopen the interface and hold down ctrl +
alt + shift and left click on the organizer button and see if it comes open.
It worked for me after many hours of headaches. Thanks
Similar Messages
-
Pse 12 organizer keeps crashing
Pse organizer keeps crashing. I'm on a Mac OS X Mavericks.
First repair and optimize your catalog. If you upgraded to mavericks after installing PSE it's absolutely critical to delete the old preferences before trying to run the program, and to repair permissions after doing that.
If none of those make a difference, it could be the auto analyzer that is at fault. Try step 4 here:
http://barbarabrundage.com/2013/10/31/the-elements-12-auto-analyzer-adobes-evil-undead/ -
Elements Organizer keeps crashing
I recently purchased the Photoshop Elements software via a CD. I installed it but the Elements Orgnaizer keeps crashing.
For example, I was just bringing ina ll of my pictures into Organizer, it asked if I wanted to backup the catalogue, which I said yes and went through the steps to download it to two DVDs. After verifying the first DVD, tit gave me a message "Organizer has stopped working, it will now close." I did this twice with a fresh DVDF and it did it again.Hofilena
What version of Premiere Elements are you running on Windows 8 (assumed 64 bit)? For now I will assume you are working with Premiere Elements 12.
Open a new Premiere Elements 12 project to the Expert workspace.
In the Expert workspace, hold down the Ctrl+Alt+Shift keys altogether as you use the mouse cursor to left click and hold the click on the Organizer Tab at the bottom left of the Expert workspace. With the Ctrl+Alt+Shift keys held down, hold the mouse click for about 15 seconds. At the end of the 15 seconds, release just the mouse click. You should get a pop up with the question
"Delete the Elements Organizer Settings File?". Click Yes. Now release the hold down on the Ctrl+Alt+Shift keys.
Once in the Elements Organizer (provided no more crashes), you might want to create a new catalog using File Menu/Manage Catalogs/Catalog Manager.
This worked for me. Hopefully it will work for you also.
Looking forward to your results.
Thanks.
ATR -
Premiere Elements 12 Organizer keeps crashing.
I recently purchased a retail version of Adobe Premiere Elements 12. When trying to access the Organizer, either from the Welcome screen or from the Edit window I receive this error msg. "Elements Organizer has stopped working"., and then the program closes. I have tried several things suggested by support, including uninstalling and re-installing, downloaded and implimented Adobe Support Adviser, ( no issues found), but nothing seems to work. I am running Windows 7 Home Premium on an x64 based pc laptop, (Lenovo i7 - 2670QM CPU, 2.20 GHz, 220 Mhz), 4 GB RAM).
I am new to Adobe Elements so don't know what else to try. If anyone can suggest something further to try, PLEASE advise.
Thank you.GranniNoob
Please follow the path below and delete or disable the Elements Organizer 12 settings file named psa.prf.
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder change the name of the psa.prf from psa.prf to psa.prfOLD to disable it. If you want, you can just delete it instead. After you close out of there and open Premiere Elements 12 again, a new psa.prf file will be generated by the program and hopefully the issue will be gone.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path involved.
Any clarification needed, please do not hesitate to ask.
Thanks.
ATR -
I have a project that is continually crashing - it runs out of memory soon after starting it and has frequent runtime errors.
I have addressed what I understand is a major consideration - reducing the size of the still images I am using to 1000X750 but still the application is proving very unstable.
Would appreciate some advice on getting my project into a reliable usable state.
DavidThese things can be caused by any of a number of things.
How fast is your processor and how much RAM do you have? What operating system are you using? If you're using a Windows operating system, have you gone to Windws Update manually to ensure you have even the non-critical updates?
Have you gone to the ATI or nVidea web sites and ensured you have the latest firmware for your graphics card? Have you gone to Apple.com and ensured you have the latest version of Quicktime?
How much clean, defragmented space is on your C drive?
What type of camcorder is your video coming from and how did you get it into your computer? Which project settings did you use when you started your Premiere Elements project?
There are also other possibilities too -- which is why it's very hard to troubleshoot such a general problem on a forum like this. -
Premiere elements 12 organizer keep on crashing
Why does the elements 12 organizer keep on crashing during the import of mts files? Does anybody have the same problem?
Adobe does not really seem to be interested in helping, since they outsource everything to forums!!From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Firefox on my MacBook keeps crashing after about 1 minute use.
For the last few weeks I have not been able to use Firefox.
It keeps crashing about about 1 minute of use. It is not always on the same page that it crashes.
I have tried reinstalling the program and that does not help at all.
Can someone please help me.
== Crash ID(s) ==
sqlite3Step
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4Hi,
If it was working but now fails, it could be a problem with your catalog.
I would suggest you try repairing and optimizing it
Load the organizer
From the File menu, select Manage Catalogs - that should open the Catalog Manager.
Select you current catalog and click on the Repair button
When that has finished, click on the Optimize button
When that is done, click on the Cancel button to close the Catalog Manager.
If it crashes before you can get into the Catalog Manager, start the organizer while holding down the shift key - that should go straight into the Catalog Manger - resume at step 3 above.
Good luck
Brian -
My Mac keeps crashing--a newbie needs help
Lately, my Mac keeps crashing. It's an iMac, with the most recent updates of Yosemite.
I'll be working, I might have several things open, and then suddenly the screen will go black and I'll have the notification that it shut down and push to restart.
It has happened more than several times now, and I can't remember if it started doing it before Yosemite or not.
Not sure how to search out the problems, it's my first Mac. Are to many things open? There's no crash report when I restart.
thanks!Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Hi,
the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
The Windows event report looks as follows (German language Windows):
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00009919
ID des fehlerhaften Prozesses: 0x13c8
Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
My questions:
- has anyone experienced the same problem?
- is this a known issue with Organizer 11?
- is the issue solved with Organizer 12?
I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
Have deactivated face recognition, visual search and smart tagging in the organizer.
Have also disabled hyperthreading in the BIOS.
Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
Officially, Elements 11 is compatible with Windows 8.1.
There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
Every time the fault occurs, it is caused by a deadlock in the wait chain.
For example:
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
Regards
Oliver
Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
16 GB RAM
AMD Radeon HD5450, 1GB
256 GB SSD, Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS (media store)Hi,
I'm experiencing the same problem after importing MTS files.
When you said that you unisntall all other codec, what do you mean?
Codec Inside element software?
I have desable the automatic thumbnail and it still crash.
I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
i went in my windows 7 journal and here is the error.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-08-31T19:36:04.000000000Z
EventRecordID
244366
Channel
Application
Computer
Ordi-Denis
Security
EventData
PhotoshopElementsOrganizer.exe
11.0.0.0
503fdd1d
MSACM32.dll
6.1.7600.16385
4a5bda4e
c0000005
00004d91
1634
01cfc552c927dce5
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
C:\Windows\system32\MSACM32.dll
0b097e53-3146-11e4-a14e-bcaec51a14f7
Please i need help since Adobe is not helping us. -
Adobe Organizer 12 Crashes w/Windows 8.1
I've recently purchased/downloaded Adobe Photoshop/Premiere Elements 12, and am running same on my newly built i7 CPU, 32GB RAM, 7 TB of HDD space, Gigabyte MB, etc.
When I attempt to import Sony Camcorder *.m2ts video files with Organizer 12, Organizer crashes...alternately while importing videos, while creating thumbnails, etc. Restarting Organizer will allow me to continue creating thumbnails in the imported folders IF it didn't crash during the file import/id process.
I found that if I keep the number of imported files below 50, I can usually make it through the initial process, then while thumbnail creation is happening, Organizer would crash. Upon crashing, I can reopen Organizer, and will see the thumbnail creation process continue OK.
When attempting to import some 5,000 such files...50 at a time becomes very tedious, esp. with the need to restart the app after every attempt to import and ID video files!
HELP?!
GeorgeLongshot here...
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Windows 7 keeps crashing on brand new PC...
I just purchased a brand new HP MS214 all-in-one PC three days ago, and Windows 7 keeps locking up and restarting. Mind you, this is a brand new computer. Here is the exact info that's in the report upon rebooting:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002ADE314
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-17300-01.dmp
C:\Users\conns107\AppData\Local\Temp\WER-48765-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
If the issue still exists check in safe mode. If the issue does not persist in safe mode perform a clean boot troubleshooting to find the conflicting 3rd party software.
Here is how:
Step 1 Safe Mode
1. Restart your computer.
2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
3. Using the arrow keys, select the Safe Mode option you want.
4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
Step 2. Clean Boot
You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
Here is the procedure to do it:
Clean Boot Troubleshooting:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission.
If you are prompted for an administrator password or for a confirmation, type the
password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
8. Also you need to uninstall and reinstall the problem software on your computer.
Reset the computer to start as usual
9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
11. When you are prompted to restart the computer, click Restart.
Get more information to fix Windows 7 Keeps Crashing Issue :
http://supportformicrosoft.iyogi.com/windows-7/windows-7-keeps-crashing.html
Hope this helps.
Set peace of mind as your highest goal,and organize your life around it. -
PSE 8 keeps crashing in Windows 7, any suggestions ?
PSE 8 keeps crashing in Windows 7, any suggestions ?
Hi,
I would like to know whether organiser or editor crashes ?
If its organiser then there is something related to Catalog.
Try these steps :
1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\ -- (program data is hidden folder by default , you will need to unhide it)
2. Under this location you will find all the catalogs that were created by you
3. Choose your default catalog.
4. In that select and delete all the folders except Breezedata and file with extension .pse8db
5. Relauch your organiser and then check if its stil crashing.
Thanks,
Baljeet -
PSE 11 Organizer constantly crashing
When I use Photoshop Elements 11, the Organizer crashes every time. Furthermore, the pictures I have just edited often do not appear in the Organizer. They show up as broken links, which I have to delete, then reload. I am running it on a PC with Windows Vista, if that makes a difference. Help!
Possibly a problem with the catalog and since you are seeing broken thumbnails, it might help rebuilding thumbnail cache. Please try-
1. catalog repair/optimize - launch Organizer keeping Shift key pressed. From the catalog manager dialog which opens up, select your cataog and do repair and then optimize. This should fix the issue. If not,
2. Please go to %programdata%\adobe\elements organizer\11.0\catalogs\your catalog folder and rename the file thumbs.5.cache to say thumbs.5.cache.old Relaunch Organizer and see if it works
Thanks
Andaleeb -
Adobe premiere elements 12 will not open keeps crashing
I am on a mac using osX 10.8.5 and my program will not open. It just keeps crashing. i have tried shutting down my computer several times but it will not work. The Organizer seems to to work but not the Video editor and it shuts down when i click "new project" any ideas anyone?
i'm on version 12Hi Jacquima,
Welcome to Adobe Forums.
It seems like Premiere Elements 12 is not activated properly.
Please open the finder window and click on go and choose computer.
Navigate to the below path then
MacHD>Library>Application support>Adobe
Rename the files SLstore and Slcache to Slstore.old and Slcache.old respectively.
Launch Premiere elements 12 again it will prompt you to enter your Adobe id and password and then the serial number.
By following the above steps you will have to reactivate your Adobe products. Make sure you have no other Adobe product.
If you have any other adobe product installed make sure you have the serial number for that.
Thanks -
Elements Editor keeps crashing on Windows 7 - any suggestions?
Editor keeps crashing on launsh. My PC runs Windows 7. Has anyone experienced the same problem and found a fix?
ThanksHi,
I would like to know whether organiser or editor crashes ?
If its organiser then there is something related to Catalog.
Try these steps :
1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\ -- (program data is hidden folder by default , you will need to unhide it)
2. Under this location you will find all the catalogs that were created by you
3. Choose your default catalog.
4. In that select and delete all the folders except Breezedata and file with extension .pse8db
5. Relauch your organiser and then check if its stil crashing.
Thanks,
Baljeet
Maybe you are looking for
-
How to Hide BP Functions - Points will be awarded
Dear Guru's, I would need to Block CRM Business Partner Functions which are not required to list out. I through with the following steps to block: (CRM 4.0) IMG --> CRM --> B.Functions --> Partner Processing --> Define Partner Functions. Here I Check
-
Business Object Designer Server Not Responding (SBO0001)
Hello! I receive this error after importing the universe in BO Designer and clicking on Universe Parameters. Server Not Responding (SBO0001) and when I click details it says: DBD: [Microsoft][ODBC Driver Manager] The specified DSN contains an arc
-
Hi, Our requirement is to Mass change of Source list. The field to be changed is to remove the MRP relevant Indicator from Sourcelist. How to do as mass? Vengat
-
I just borrowed a movie on iTunes a few days ago. Now I would like to copy that to my iPad mini, via iTunes. After a minute copying, it stops and it's said, that the movie could not be copied, because it is almost copied to another computer or device
-
How to give Terminal-output a scrollbar?
Hi! If I have a Script like do shell script "ps -xa 2>&1" set the_output to the result display dialog the_output default button {"OK"} then is the output often longer than the dialog-box with the output and therefore the output gets cut. How can I ad