Peak time connectivity useless

Question

Hi
I'm still having problems with my connection.
Evenings and weekends especially, where it can take 10 - 15 minutes of retries to get a web page to load.
Eventually i give up and use my phone !
My service has been degrading over the last 6 months and now i'm fed up.
Like most people i need to use my internet connection during peak times.
BT HomeHub 2
ADSL line status
Connection information
Line state Connected
Connection time 13 days, 17:49:27
Downstream 8,128 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 11.2 dB / 22.0 dB
Line attenuation (Down/Up) 23.0 dB / 12.0 dB
Output power (Down/Up) 19.8 dBm / 12.1 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 5023 / 0
CRC Errors (Down/Up) 31 / N/A
HEC Errors (Down/Up) N/A / 0
Error Seconds (Local) 19

Answer 1

Hi
This is the result from 9:15 pm
Its taken me nearly 6 minutes to reply !
Web pages are taking 2 minutes to load.
 Download speedachieved during the test was - 4.49 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps
Not sure if the snr is causing it ?
ADSL line status
Connection information
Line state
Connected
Connection time
14 days, 4:59:30
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.2 dB / 22.0 dB
Line attenuation (Down/Up)
23.0 dB / 12.0 dB
Output power (Down/Up)
19.8 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
5152 / 0
CRC Errors (Down/Up)
31 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
19