Pearl 8100 desktop manager

I have lost my desktop software manager for the pearl 8100 running version 4.2.  I have tried to download from the website but everything that I try from the dropdown menu doesn't work.  Which one is the right one?

Uninstall BB Desktop Software you already have installed on your desktop computer.
Check this link for instructions for clean uninstall of this software.
Afer BB Desktop Software is uninstalled, open this link: http://na.blackberry.com/eng/services/desktop/
Click on "Download" button.
In drop-down list select: BlackBerry Desktop Software v4.7
Click on "Next" button below the drop-down list
Find
Desktop Manager 4.7.0 B59 English - Without Media Manager
and download it.
When it is downloaded - install it.
if your issue solved set "Solution" mark at the relevant post

Similar Messages

  • Pearl 8100 Media Manager

    BB Pearl 8100 Media Manager won't play song on my laptop. Unless on the song list, right click and down a list. I can play only with Edit Audio Tags.
     Beginning when I click on the the Desktop Manager Icon, window pop up with Disconnected - Blackberry Desktop Manager.
    I intalls the software from CD three times and the problem is still there.

    perhaps these music files are protected by DRM (Digital Rights Management System)

  • Pearl 8100 Media Manager wont play music

    I downloaded some songs I had on my computer to my Blackberry Pearl 8100. The songs are there, I can get to the screen where you
    could hit play or pause, but they won't play. Any ideas?

    perhaps these music files are protected by DRM (Digital Rights Management System)

  • Pearl 8130 Desktop Manager Troubles

    I am trying to update the software so I can send/receive picture messages and get the updated software. I installed the desktop manager and when I try to go to application manager, it says there is an error, to contact customer service and that something is not installed correctly. I know this sounds like a very novice thing, but I'm still getting used to having a BBerry. Can someone help me please?

    Have you installed the most recent version of Blackberry Desktop Manager?
    If no - get it here: http://na.blackberry.com/eng/services/desktop/
    Uninstall the current BB Desktop Manager, restart your computer and install BB Desktop Manager.
    To update your blackberry device OS - check this link: http://na.blackberry.com/eng/services/devices/

  • Desktop manager download and rearranging files for Pearl 8100

    I have a Pearl 8100 and lost my desktop manager CD and need to load it on to my new laptop.  Where can I download this?  I have tried a search here at this website, but I can't seem to narrow down what I need specifically.
    Also, I was wondering if it were possible to move files around, specifically, from within a folder to the desktop.  For example,  Brickbreaker and Messenger.
    Thank you - beth 
    Solved!
    Go to Solution.

    OverviewGet the most out of your BlackBerry® smartphone with BlackBerry® Desktop Software—an integrated suite of applications that manages the link between your BlackBerry smartphone and your email account, organizer and more.
    BlackBerry Desktop Software FeaturesBlackBerry Desktop Software runs on your desktop PC, allowing you to:
    Keep Your Desktop and Smartphone Data Organized
    Synchronize your email and organizer information (calendar, contacts, memos and tasks) between your BlackBerry smartphone and your PC
    Back up information from your smartphone to your PC or restore previously saved files
    Easily Transfer Files, Music and Data
    Transfer files between your computer and your BlackBerry smartphone’s internal memory or optional media card¹ 
    Use Roxio® Media Manager² for easy management of your video and music files
    Migrate data from a BlackBerry smartphone, Palm® Treo or Windows Mobile® based device to a new BlackBerry smartphone²
    Add New Software and UpgradesLoad new applications and upgrades from your PC to your BlackBerry smartphone
    Manage Your Enterprise Email
    Create an auto signature to be included in the body of your outgoing email messages³
    Filter the email messages you receive on your BlackBerry smartphone by key words and message fields³
    Press here to download
    If your issue is resolved, put a checkmark in the green box that contains the resolution.
    OR
    If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
    ~Gday from Down Under~

  • My Pearl 8100 is not recognized by my Windows 7 computer and Desktop SW 6.0

    I cannot get my newly installed desktop software (v6.0) to detect my Pearl 8100 when I connect it through USB.  Upon the first software installation, it will recognize and sync once but after disconnecting and reconnecting, it will not detect.  I have to unload the software and re-load in order to get another detection.  Any ideas why it will not detect on subsequent connections?  The USB cable does not appear to be the issue.

    Hello hanley10067 and welcome to the BlackBerry Support Community Forums.
    Have a look at this article KB15486 "Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting steps"
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Pearl cannot be discovered by Blackberry Desktop Manager

    My computer connects to my Pearl via Bluetooth, but I cannot get the Desktop Manager to discover the Pearl.  The Pearl uses Com3, but when I try to use Blackberry Device Manager to add a COM port, I cannot get it to add COM3.  It automatically adds COM8, COM9, COM10 and so on.  Does Verizon not permit a connection via Bluetooth?  If so, how can I make the connection?

    Issue resolved! : ) I deleted the browser cache data and the backup finally worked. Thank you so much for helping me resolve this problem.

  • Setting BB Pearl Flip clock to network? Desktop Manager asks for an update to languages.

    The Flip looks appears to require manual time adjustment rather than pulling the date and time information from the local network, either by setting it through options on the clock function, or through the Options - Date & Time menu.
    My Desktop Manager keeps asking, when launched, an update to the same Danish, Norwegian, and Swedish languages.  How do I turn it off?

    I'll try to answer to some of your questions.
    The Media Card is according to the OS verison on the BlackBerry. The model doesn't really matter.
    Look at Options > About, third line down beginning with a "v.4.xxx".
    Maximum capacities:
    BlackBerry Device Software Media Card Size Limit
    BlackBerry Device Software 4.2.0 -- Up to 2 GB
    BlackBerry Device Software 4.2.1 -- Up to 4 GB
    BlackBerry Device Software 4.2.2 -- Up to 4 GB
    BlackBerry Device Software 4.3.0 -- Up to 8 GB
    BlackBerry Device Software 4.5.0 -- Up to 8 GB
    BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB
    BlackBerry Device Software 4.6.0 -- Up to 32 GB
    if your issue solved set "Solution" mark at the relevant post

  • Sycronize problem with 8120 pearl and BB Desktop Manager

    Hi I recently tried to sync my BB with my laptop to update the calendar but it failed.  I have done this in the past and had no problems.  The error message displayed is "unable to read application data" This happens when the desktop manager is tranferring the address book it gets to 87 out of 90 and the message pops up which then stops the sync from continuing and I have not got the added calendar appointments that I wanted.  I have tried resetting my phone by taking the battery out but no luck.  Nothing has changed on either laptop software or phone software they are both running the same versions as when it worked previously.  Any Suggestions?

    Thanks, I had already found the solution and you are correct. I had just forgot to come back and mark this as solved. Thanks for the assistance.
    STRIKE HOLD!
    Land of the Free Because of the Brave!

  • Can't Import Outlook Express address book to Pearl 8100

    A friend just gave me an AT&T BB Pearl 8100 and I am using it as a phone only with no data plan (it's a company cell phone but they won't pay for a data plan -- I just put my SIM card in the BB).  I am trying to connect to my personal PC with the USB cable and import my OE address book.  I am using Desktop Manager 4.7, and when I try to synch it a window flashes that says "Synchronization Progress - Processing" for about one second, then that disappears and my phone doesn't get updated. Can someone help me?  I searched for this problem prior to posting but can't find this situation.  I dread having to type them one by one -- any help would be appreciated.  Thank you!
    Mike

    For importing the dbx files, see this page:
    http://thunderbirdtweaks.blogspot.ca/2011/07/outlook-express.html

  • Does BB Pearl 8120 os work on the Pearl 8100?

    Hi,
    I have a t-mobile blackberry pearl 8100 os ver 4.2, I would like to upgrade it to a os 4.5 so I can take advantage of some of the blackberry apps but the only phone I found was a pearl 8120 os ver 4.5 that I downloaded from the t-mobile site will the 8120 os work in a 8100? If so, how do I do it?
    You can email me directly at [removed personal information]
    Thanks gbj

    Nope, sorry. Only 8100 OS for the 8100.
    Here's the link and instructions.
    Do a complete backup first, using Desktop Manager.
    http://www.blackberryforums.com/general-8100-series-discussion-pearl/212060-latest-os-8100-4-5-0-304...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BB- pearl 8100 - JVM error 547

    Hi,
    I have Blackberry 8100 pearl model, it is giving me following error message ( even after hard restart, this msg appears  as soon as i insert the battery):
    JVM ERROR 547
    flash write failed: p=827a0000,s=4.
    I downloaded the version 4.2.2 desktop manager from the below link:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    After installing the new DTM ver 4.2.2, I performed the points mentioned in this link
     http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144&sliceId=SAL_Pub...
    But when i try this , it fails in step 4, that is, I am not able to see any applications listed. It is displaying this message:
     " The BlackBerry desktop software does not have BlackBerry Device software for the device that you have connected to the computer. Contact your wireless service provider or system administrator."
    I have not taken any back up of my phone, so i dont want to loose my data esp the contact list and messages. Earlier I had version 4.2.0.10 deskop manager now even after upgrading it to 4.2.2 it didnt help .
    I also tried selecting secure mode and reset but it didnt help.
    Please help me to recover. I shall be extremely thankfull.
    PS:  I am new to this forum, not sure If I am posting at right place, please redirect me to the correct thread if I am wrong.

    Hello jamin
    The first thing here is that your data is most likely already lost
    Second, have you downloaded your device software?  The device software is different from the
    Desktop Manager software.
    If you have not downloaded your device software you will need to do this and
    install it on the computer.  I suspect
    this is the reason you are getting  " The BlackBerry desktop software
    does not have BlackBerry Device software for the device that you have connected
    to the computer. Contact your wireless service provider or system
    administrator."
    To get the device software you will need to go back to the carrier site and
    download it. 
    If you tell me who your carrier is I can get you the download link.
    Once you have the device software you are going to want to follow the below
    KB article
    http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11320&slic...
    Hope to hear from you soon!
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Blackberry Pearl 8100 randomly shuts off and the status LED flashes red

    My pearl was reciently unlocked and changed from AT&T service to t-mobile. after this switch the pearl started having fits of rage where it will turn off randomly, weather any keys have been hit or even if it is idle. the device LED then flashes red, sometimes once, other times it will flash once every 4 seconds for hours. then it will randomly turn back on either to the exact screen it had been on before it powered off or it will reboot completley and start the normal start-up procedure and varify security checks just as if the battery were removed. i tried removing the batery and leaving the phone disassymbled for a few nights but in the morning the plague is back and unrelenting. sometimes all i have to do it pick the device up and it will shut off. other times i will be plugging away with it for 20 or so minutes on the internet and then it will die suddenly. it also cuts out in the middle of phone calls. if anyone can help,please let me know.
    blackberry 8100 v4.2.1.96

    Is it a new phone? If it's less then a month old see if you can return it, otherwise you can try reloading the OS.
    So if you're willing to try that, do the following.
    First download and install the Desktop Manager from here (4.6 without Media Manager is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    Next you can use the Backup and Restore feature present in the software to make a backup of all the data on your phone.
    Next download and install the handheld software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    Afterwards try reloading the OS by connecting the device to your computer, open the Desktop Manager, then go into the Application Loader. This will open a wizard that steps you through reloading the OS onto your device. More detailed steps can be found here:
    http://www.blackberry.com/btsc/KB03485
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • First sync with desktop manager for mac: only 300 contacts synced instead of the 1100

    I have a Curve 8310. version 4
     I have a brand new mac with NO CONTACTS or calendar.
     I have preciously very successfully synced with my windows computer for 2 years.
    I have just tried for the first time to sync with desktop manager,.only 315 contacts synced of the 1100.
    The apple  people recommend using Mark/Space" missing Sync" but I am reluctant to do this as the reviews are mixed.
    Help?

    Hi there.
    Have been using my BB Pearl 8100 on and off since Oct 08.
    I have successfully synced with a Vaio (XP Pro) using BBDM (up to version 4.6) as well as iMac OS 10.5.8 using PocketMac for BB v4.1 and now BBDM for Mac. Have synced with iCal, Mail, Contacts (albeit 647)
    PocketMac can be a little temperamental, but not that much of a prob as when i downloaded it was free (shareware) and the only alternative was Missing Sync.
    This posting is provided as is and implies no warranties

  • Pearl 8100 not turning on seing led light twice?

    hello,
    i got a really terrible problem i  dont know the solution for my pearl 8100
    yesterday i want to unlock my bb with (the unlock software)but it was aborted and after that the bb just show's led light twice and doesn't turn on and also my pc doesn't recognize the bb either desktop manager ??
    please help me im not so good in this but any solutions.

    Hi mister-n,
    Welcome to BlackBerry Support Community Forums.
    Try the following steps to reload your device software when the device is not being detected by the computer.
    1. Verify that the BlackBerry Desktop Manager and BlackBerry Device Software are installed on the computer.
    2. Remove the battery from the BlackBerry. Do not re-insert.
    3. Connect the BlackBerry to the computer.
    4. On the BlackBerry Desktop Manager main screen, click Application Loader.
    5. Click Start.
    6. Click Options to add or remove applications.
    7. Click Next.
    8. Click Next.
    9. Click Finish.
    10. Immediately after clicking Finish, insert the battery into the BlackBerry smartphone.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

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