Pearl 8100 New Software

Hi,
I have just bought a new Pearl 8100 phone, however when i go to the website to install the Desktop Manager software, i do not know which one to pick? My phone  in options state Blackberry Pearl 8100 Wirelss handheld (EDGE) v4.2.166 (plateform 2.3.0.57)?
there was no instruction and also i am no PC Expert, if someone can assist by guiding me through the steps i would greatly appreciate your time.
Thank you

Just install the latest. Make sure you install both the Desktop and Device Software.
BlackBerry Device and Desktop SoftwareBlackBerry Device and Desktop Software
The device software keeps your berry up to date. It will either be 4.2 or 4.3 depending on your carrier.
There's also a mythical 4.5/4.6 OS that many hope may be released during WES starting today.

Similar Messages

  • New Blackbery Pearl 8100 - what software do I download?

    Hi, I just bought a BB Pearl 8100 and don't know what version software I need.  I'm new to the BB family so need some direction.  Thank you!!

    Go to www.blackberry.com and enter ur country...then at the top there are menu options...click software. Then it'll ask u for ur phone name/model, and from there u can download the latest version. Hope that helps!

  • Trouble installing a new OS on BB Pearl 8100

    Hi there -
    I have a BB Pearl 8100. It is unlocked, but loaded with T-Mobile OS (according to Options/About it's: v4.2.0.64, platform 2.2.0.37).
    I am using with an ATT/Cingular SIM card for phone calls - for the most part this is successful but occassionally I will get a rash of "call failed" errors upon trying to make calls. Often turning the phone on and off will solve but not a permanent solution.
    So I'm trying to load the appropriate AT&T OS on the device. I am following all instructions that I have seen posted on many different sites, including Blackberry.
    In short, I am:
    1) Downloading and Installing the right ATT OS for a Pearl 8100 from the BB website.
    2) Open BB Desktop Manager
    3) Connect BB Pearl to computer (via USB).
    All of this seems to be working as designed.
    However - the directions say that DTM should either prompt me to "Update Now" (assuming the Application Updates Available window appears) - or I should open Application Loader and launch the wizard process. I have to do the latter because it does not prompt me for auto Updating.
    Once I do the latter, it does not detect that I have the newly installed OS waiting to be installed onto the BB Pearl. It detects a few applications that are already installed on the Pearl, but no new OS.
    I'm very confused!!
    I have tried this process with Desktop Manager 4.6 and 4.2 with SP, thinking maybe it had something to do with version of Desktop Manager, but same results.
    What am I missing????
    Thanks
    Brad

    jon_boribor wrote:
    guyz i have a question my phone is a blackberry 8100 Pearl v4.2.0.64, platform 2.2.0.37 If i update in  v4.5.0.55  it will be compatible? i downloaded that OS yesterday?
    Hello,
    You can use any OS package on your BB as long as it is one that is exactly for your model number BB. This process is the best I know for installing (upgrade, downgrade, reload) an OS onto a BB:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    If you choose an OS package from a carrier that is different from your BB's original carrier, then insert, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Pearl 8100 quit working when updating software

    I have a Pearl 8100 on AT&T and attempting to update the device software to version 4.5xxx. I downloaded the software onto my Vista computer and while updating, the device crashed as the application said it was removing items.  The device shutdown and now the light does a double flash in red and will not start up.  I have tried removing the battery, but does not power up, only receive the flashing light.  I am unable to master reset as the device needs to be running from everything I can find.  How can I get it to work and update the software?

    Did you get an error message/number?
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • No browser icon on Pearl 8100

    Hiya... I am in a world of pain...
    Sorry - quite a bit of background on this...
    In 2009 my husband bought me a brand new Blackberry Pearl 8100 from the internet (he can't remember exactly where from). I put my existing O2 sim in it, expecting to be able to access the internet/emails, but neither were available to me. A quick call to O2 cleared that one up - my sim was Pay & Go and at that time, O2 were not doing Blackberry web & email on Pay & Go. I used it as a phone for a bit, got peeved (wanted internet and emails!) and bought a Samsung Tocco lite which I have been using up until last week when I found out that, since last July, O2 were now doing Blackberry internet on Pay & Go.
    So, I excitedly purchase a bolt on from O2, shove my sim in my lovely Blackberry Pearl, get excited when I see the new icons for Facebook and Google etc... and then I realise that there is no browser option. No globe icon, nothing. The only way I can see a browser icon is if I press the menu key and select 'Switch Application'. The 'phone then says 'requesting', then offers me an option to sign up for Yahoo Messenger. If I hit the 'back' button, the screen goes blank. If I accept 'download', I get: 'Sorry, your device does not meet the system requirements that are needed to support Yahoo'.
    I have set up my emails and they work fine. If I click on links in emails, I just get a blank screen.
    I have spoken to O2 who have said that 'everything is fine their end' and there is no reason why I can't find a browser icon. They told me to check out the latest Blackberry download so my 'phone is updated. So, I have installed what I believe to be the latest version but that has had no effect whatsoever.
    A battery pull (well, about a hundred of them actually..) has also had no effect).
    I am close to throwing the flaming thing up the wall. Please help me save my beautiful little 'phone from such a cruel fate... any ideas?
    (OS release: v4.2.193)
    Solved!
    Go to Solution.

    Hi there!
    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you could investigate further updating your BB OS...here is a process to do that:
    From a PC, you can install any OS package to a BB via this procedure:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop manager download and rearranging files for Pearl 8100

    I have a Pearl 8100 and lost my desktop manager CD and need to load it on to my new laptop.  Where can I download this?  I have tried a search here at this website, but I can't seem to narrow down what I need specifically.
    Also, I was wondering if it were possible to move files around, specifically, from within a folder to the desktop.  For example,  Brickbreaker and Messenger.
    Thank you - beth 
    Solved!
    Go to Solution.

    OverviewGet the most out of your BlackBerry® smartphone with BlackBerry® Desktop Software—an integrated suite of applications that manages the link between your BlackBerry smartphone and your email account, organizer and more.
    BlackBerry Desktop Software FeaturesBlackBerry Desktop Software runs on your desktop PC, allowing you to:
    Keep Your Desktop and Smartphone Data Organized
    Synchronize your email and organizer information (calendar, contacts, memos and tasks) between your BlackBerry smartphone and your PC
    Back up information from your smartphone to your PC or restore previously saved files
    Easily Transfer Files, Music and Data
    Transfer files between your computer and your BlackBerry smartphone’s internal memory or optional media card¹ 
    Use Roxio® Media Manager² for easy management of your video and music files
    Migrate data from a BlackBerry smartphone, Palm® Treo or Windows Mobile® based device to a new BlackBerry smartphone²
    Add New Software and UpgradesLoad new applications and upgrades from your PC to your BlackBerry smartphone
    Manage Your Enterprise Email
    Create an auto signature to be included in the body of your outgoing email messages³
    Filter the email messages you receive on your BlackBerry smartphone by key words and message fields³
    Press here to download
    If your issue is resolved, put a checkmark in the green box that contains the resolution.
    OR
    If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
    ~Gday from Down Under~

  • Stereo Bluetooth for Pearl 8100??????

    Is there anyone out there who has found a bluetooth that will stream music through it from the Pearl 8100?  To my knowledge the phone doesn't support the A2DP Profile and that's why music doesn't stream through to a stereo bluetooth.  But is there a software for this phone that will enable that function.  I would really like a solution to this problem.  Can anyone HELP?

    Till now rumor is like that. No one is confirming the exact features of new os. We'll have wait till the new release.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Blackberry pearl 8100 as a tethered modem - once worked fine but not anymore

    For about a year upto late Sept 2008 I had been using my bb pearl 8100 as a tethered modem.  Although it was slow I was able to access the internet from my desktop pc.  But for some unknown reason in late Sept 2008 that all changed - i.e. I can longer access the internet from my desktop pc via the pearl - and neither I nor my ISP can work out what why. 
    I have uninstalled and reinstalled bb desktop manager (three different versions, the latest being 4.2.2.6), I have updated my device software, I have updated the modem drivers, I have installed the desktop software on 2 other computers and connected the pearl but I continue to experience the same problem, that being that although I am able to establish a phone connection little or no data is being transmitted.  The best I have been able to acheive is sending about 35k of data and receiving about 2.5k over a 3 hour period.  On most other occassions no data is exchanged at all although a connection is established.  Has anyone else ever experienced anything like this?  If so, how (if you did) did you  resolve it?  I'd also welcome any suggestions from others who think they have a solution.  Thanks. J.

    in windows XP you can try:
    1. Select Start> Settings> Network Connections.
    2. Double-click the New Connection Wizard. New Connection Wizard will open.
    3. Click Next.
    4. Select the option Connect to the Internet. Click Next.
    5. Select Setup my connection manually. Click Next.
    6. Select Connect using a dial-up modem. Click Next.
    7. If the Select a Device screen appears, select the Modem - Standard Modem check box. Click Next.
    8. In the ISP Name field, type a name for your connection. Click Next.
    9. In the Phone number field, type * 99 #. Click Next.
    10. Indicate which users will have access to the connection. Click Next.
    11. Enter your user name and password provided by your service provider. Click Next.
    12. Click Finish.
    13. In the Connect window, click Properties.
    14. In the Properties window, verify that Modem - Standard Modem appears beneath the Connect using heading, then click Configure.
    15. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure all of the other boxes are not checked above. Click OK.
    16. In the Properties window, click OK
    in Ubuntu, I can not try it but I've tried in XP and succeeded.... good luck

  • My Pearl 8100 is not recognized by my Windows 7 computer and Desktop SW 6.0

    I cannot get my newly installed desktop software (v6.0) to detect my Pearl 8100 when I connect it through USB.  Upon the first software installation, it will recognize and sync once but after disconnecting and reconnecting, it will not detect.  I have to unload the software and re-load in order to get another detection.  Any ideas why it will not detect on subsequent connections?  The USB cable does not appear to be the issue.

    Hello hanley10067 and welcome to the BlackBerry Support Community Forums.
    Have a look at this article KB15486 "Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting steps"
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Pearl 8100 Battery Issues

    My BB Pearl 8100 is always losing battery charge.  Anybody else having this issue and how can I fix it?  I charge my BB at least 3 times a day.  Once in the morning plugged into the outlet, once during the day at work through a USB port on my computer, sometimes I have to use the car charger to hold me over until I get home to plug it back into the outlet.  I'm extremely frustrated and would have never bought this phone had I known I was dealing with this problem.  And by the way, I only bought this BB (first one), sometime in July.  PLEASE HELP!  Thanks

    I just got my BB 8120 yesterday and I was told (after the fact) that its good practice to let your new phone charge for 24 hours.  Of course I wasn't told this by my Wireless company... I was told this by a friend of mine that was told this by a rep at a store location....
    I just got off the phone with my Wireless Tech Support, and they said that it doesn't hurt to let it charge, so that the battery learns to build it's charge as it goes along.  I was told that in essence, you should be able to get at least 4 days of use out of the phone.
    So... we will see.  I will post back and let you guys know if it worked.  If not I will be returning the phone for replacement in a week

  • Pearl 8100-Should the BBpin at the back of the phone match the BB pin programmed in the phone

    I have a BB pearl 8100. My phone was purchased refurbished. I was informed by an unlocker that my phone was refurbished by blackberry and it appears as if they had disabled the pin (at the back part of the phone ) and reprogrammed the phone with   a new pin. As such my phone is useless and can only be used for basic mobile services. i have been unsuccefull in applying a data plan on my phone.
     Is this true? Is there anything that can be done?

    No, PINS are not recycled.
    It's more likely that O2 never blacklisted it.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Please support bb bb pearl 8100 as his regular

    please for the bb 8100 is supported by software that supports and a little more modern like bb
    because I feel bb users find hp 8100 can not be in use as other
    please support os 5 for bb pearl 8100
    please

    Hello megaa,
    Welcome to the forums. 
    Device software availability is determined by your provider. You can check available versions here: 
    BlackBerry Desktop and Device Software Download Sites
    Hope this helps. Have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Colour Pearl w/o Software Disc

    *I'm trying to get colour pearl for my 8100 because my trackball appears to be a little discolored & its really ugly.
    *I DO NOT have the software disc for my BB.
    *Can someone help me out by telling me what software I need to download of the BB website.
    *I don't have any apps downloaded (I don't even have the desktop manager b/c I didn't know which one to choose).
    Thanks,
    CandieM

    Here's an OTA link to Blingball (you need to be running OS 4.5 for it to work it looks like. I've copied the warning from the post as well:
    BlingBall 0.9b2.
    WARNING: This is for the BlackBerry Pearl 8100 with 4.5 OS only. This application is only supported on 4.5 OS. Some have reported that it does, in fact, work in OS 4.2, though. This application will do nothing for you if you have an 8110, 8120, or 8130 as those devices do not have the polychromatic trackball.
    NOTICE: This application is beta and has only been tested on a very small number of devices.
    LINK: http://www.troybrownpc.com/blingball.jad
    EDIT: in order to change the Trackball color or set it to "Disco" which flashes all the colors in Sequence go to Options->BlingBall Options and you'll be able to set it from there. There is a custom color option but I didn't play with that yet.
    Message Edited by teddana on 05-13-2009 03:45 PM
    Of all the things I've lost, I miss my mind the most!

  • Pearl 8100 desktop manager

    I have lost my desktop software manager for the pearl 8100 running version 4.2.  I have tried to download from the website but everything that I try from the dropdown menu doesn't work.  Which one is the right one?

    Uninstall BB Desktop Software you already have installed on your desktop computer.
    Check this link for instructions for clean uninstall of this software.
    Afer BB Desktop Software is uninstalled, open this link: http://na.blackberry.com/eng/services/desktop/
    Click on "Download" button.
    In drop-down list select: BlackBerry Desktop Software v4.7
    Click on "Next" button below the drop-down list
    Find
    Desktop Manager 4.7.0 B59 English - Without Media Manager
    and download it.
    When it is downloaded - install it.
    if your issue solved set "Solution" mark at the relevant post

  • Blackberry pearl 8100

    when power on red status light gives 3 flashes pause then one more,  have to remove battery to stop
    what may be the fault

    am using blackberry pearl 8100
    software version  V4.2.1.107
    pin 23F8CF41
    i have been getting problems when browsing due to the operating system.
    its very old. i using the desktop software V6  to upgrade and it said that
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