Pearl 8100 quit working when updating software

I have a Pearl 8100 on AT&T and attempting to update the device software to version 4.5xxx. I downloaded the software onto my Vista computer and while updating, the device crashed as the application said it was removing items.  The device shutdown and now the light does a double flash in red and will not start up.  I have tried removing the battery, but does not power up, only receive the flashing light.  I am unable to master reset as the device needs to be running from everything I can find.  How can I get it to work and update the software?

Did you get an error message/number?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

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