Pearl 8110 can't copy phone book in SIM to phone

For some reason I can not copy the contents of my SIM phone book to the "Contacts" phone book. I go through the steps listed and it looks like the contents are being coppied but when I go to the Contacts list it shows no contents. I do not know if I did something wrong or the firm ware has gone south. I have taken the battery out and then replaced it trying to restore it to factory setting but that did not seem to work. I am running V4.5.0.182
I hope someone can help.
Thanks,
John
Solved!
Go to Solution.

Hi John1942 and welcome to the BlackBerry Support Community Forums!
Its possible you may have a Filter set in your BlackBerry® smartphone's Address Book. From the Address Book, press the menu key and choose Filter. If there are any boxes checked, remove the check mark then check the Address Book again.
Thanks.
-CptS
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