Pearl 8110 Home Screen is Blank/HELP!!

I received my Blackberry Pearl 8110 brand new yesterday. Today, I finished adding my contacts and was trying to categorize them (business, friends, Family etc.) by creating a folder. When I realized the folder would be an additional icon on the home page (I was expecting to be able to add a folder Within the contact icon) I deleted it. Then all of sudden my home page was completely blank. 
I have tried to restart by removing the battery, for several hours at a time. I also removed the sim card and the battery. Nothing has worked. I can only access my applications by pretending to make a call, pressing the menu button and selecting switch applications which will then allow me to access the phone, home, message and ptt icons only.
I even upgraded my desktop software and tried to sync to see if that would help but could not complete the sync
I have searched the internet, the forums and high and low and cannot find any solutions that I have not tried. I have no way of accessing any thing else. Absolutely nothing. THIS IS A BRAND NEW PHONE and I HAVE NOT DROPPED IT, WET IT or MISUSED IT IN ANY WAY!!!!
PLEASE HELP

One options is to load the OS again, or upgrade the OS to the latest:
http://www.blackberryforums.com/general-8100-series-discussion-pearl/165550-latest-os-8110-4-5-0-152...
But if it is a brand new device? I would simply go exchange it at a local retail store for your carrier.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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