Pearl 9105 - email messages

hi there
since i got my bb 9105 that i receive email messages, on message icon (not sms) and those contain links for emails but i dont have any email associated. i use to have one email account but is already deleted... ive already caal my phone operator and they assure too that no email account is set but everyday i keep receiving them... and if i click those links to go to the emails appears an error message...
coul it be an email account of someone else??? something that someone on shop or bb factory put on??
how to deleted those for good?
cheers
Solved!
Go to Solution.

On your BlackBerry, go to Options > Advanced > Service Books and scroll through and look for any entry that appears to be an email account.
Delete each you find, then Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
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Pearl 9105 upgrade, cannot get email ?

I have a Pearl 9105 that I purcahsed in the UK, on the tmobile network.
I repatriated to Australia, unlocked the phone, and started using it on the Optus network. My emails, once I configured them, worked straight away.
I've been having some issues with the phone recently, and tried upgrading from the tmobile v5 to Optus v6 OS.
However, after upgrading, it's not downloading my emails. I did a full backup and restore, and I can see the relevant email address service books.
I try going to the email setup application, and it asks me for a username and password. So I called optus, and they don't really understand what i'm on about - I know I need the username/password for the Blackberry portal, but they keep telling me it's the username for my email account.. which I know it's not. (Interestingly., I've tried my BBID as well, which it tells me isn't valid)
So I'm presently stuck with anon-working email solution.. I've tried going back to the previous tmobile v5 OS, and a factoryreset on both V5 and V6.
Optus called me back.. and said my phone is already registered on BIS with another network, so they can't help me.. but they couldn't answer why it worked previously, and they didnm't have the same problem.
One thing I have noticed, is despite putting the Optus v6 OS on the handset, I still have a tmobile startup screen, and the Optus applications (Optus Zoo etc) and service books aren't being pushed out correctly - the tech support at Optus told me they are unable to push them out for some reason?
Does anyone have any suggestions on what I can do to resolve the issue, or how I could get a full, proper Optus OS installed ?

Hi Flyaway,
I haven't came across that one before but if you need any help with this please use the 'contact the mods' link in my forum profile to send in your details and we'll get this investigated. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Pearl 9105 - Unable to connect to BIS

Dear all,
I have big troubles with my Pearl 9105.
I used it with H3G Italy operator, and now switched to Vodafone Italy.
I can connect to the Internet via the browser, but I cannot configure/receive emails or use the app world applications.
I wiped the phone and installed the latest Vodafone Italy firmware (using BBSAK), but nothing changed.
I cannot configure email from the device; from the Vodafone internet site (http://mobileemail.vodafone.it/), I configured my email account, but nothing happened on my phone.
Of course, the Blackberry option is activated by Vodafone.
The old operator (H3G Italy) already deleted my account.
This is driving me crazy. Someone can help me?
Many thanks in advance!
Daniele

Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to install OS 6 on Pearl 9105

Hello,
I read the post:
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/9105-failing-to-install-OS-6/td-p/980163
and
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/9105-failing-to-install-OS-6/td-p/980163/pag...
But I still have the same problem.
Currently I have:
BlackBerry Handheld Software v5.0.0.1323 (Multilangauge)
Package Version: 5.0.0.1323
Consisting of:
Applications: 5.0.0.783
Software Platform: 6.2.0.75
1. I tried to download the latest software from here: https://swdownloads.blackberry.com/Downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0
2. Installed on my PC before connecting the device
3. Deleted Vendor.xml from C:\Program Files\Common Files\Research In Motion\AppLoader
4. Connected device and closed BB Desktop Software
5. Executed Loader.exe from the same place
6. It was connected to device and showed me a list with all the applications installed on it
7. I clicked next
8. No actions are required
9. Click on Finish and no change to OS
I tried to do all this with internet and Ethernet cable unplugged, no change.
I read something about Data Plan, but have no idea what is that...
Please help.
Kiril.

on step 1 are you talking of this file?
9100_9105AllLang_PBr6.0.0_rel2114_PL6.6.0.151_A6.0.0.481_Telus_Mobility.exe
after step5 it should prompt you with a list of OS to install (maybe with just one line). Do you confirm that it is the one above in my message?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Pearl 9105 without BB option from carrier?!?!

Hi everybody,
I tried to solve this by browsing and searching through different forums and blogs, but I am still confused.
I am thinking about getting me a Pearl 9105. I like that its designed to be a phone/communicator that can also play music and browse the net, and not the other way around like my current android device.
Unfortunately I am quite confused regarding the blackberry option everyone is talking about.
I do not need any kind of Push-functionality. I only need POP email "on demand", webbrowsing, navigation and synchronisation with mit home PC and Outlook (USB or wireless). Will that be possible without the blackberry option?
I tested a Peal 8110 from a friend of mine and was not able to set-up a POP3 account or even browse the internet.
Could you please help me? Will I be able to use the Pearl as describes without the plan? Or do you know a link/webpage where this is described in detail? Some information on the internet says "do never even think about using a BB without the BB option" and others say "of course you will have full functionality without the option".
Thank you very much!
regards,
Max

Hi and Welcome to the Forums!
Blackberries do email differently than other devices. Other devices use an on-device email client to do email...generating traffic over the carrier data network (and consuming those precious data kb's) even for the simple act of checking your email server to see if there is anything new. BBs use BIS (BlackBerry Internet Service), hosted at the carriers/RIM, that acts as an intermediary...BIS checks your email services and only generates traffic to your BB when there is something to do.
To my understanding, there have been attempts to develop on-device email clients for BBs, but those get very little discussion here, which leads me to believe that they just don't work well enough to warrant keeping them on a BB. Further, if that's the method of email that a person desires, then a BB is likely not the best device for them anyway.
Se this FAQ for a description of the services available at different levels.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Pearl 9105 Keyboard Fault or Software Problem?

Hi,
I have had my BB Pearl 9105 for about 3 months now, it my first BB and I am overly impressed with it as it does everything I need and more. However I have noticed over time that when I am writing text (either email, or SMS or anything that uses text input), I find that when I push a key once, the equivalent letter or number will output multiple times.
For instance if I set numlock on and press the number "2" once, it will write "222". This sometimes happens on other letters on the keyboard also, but the worst is mainly when using key 2.
I have done a reset by removing the battery when the device is on, and that temporarily fixes the problem, however after a couple of hours it goes back to outputting multiple letters or numbers.
Has anybody else seen this? I would have thought this problem was actually something physically wrong with the keyboard, but it moves around randomly and can happen to any of the keys or multiple keys at once, which suggests a software problem to me?
Any help would be much appreciate. My details are below. Thanks and regards,
Jamie
BB Pearl 3G 9105
V5.0.0.689 (Platform 6.2.0.54)

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out.
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
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*Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
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On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Is there any way to copy email messages from an iPhone to a computer (pc or mac)?

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Pearl 9105 - email messages

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