Pearl 9105 trackpad problem

Hi,
My trackpad keeps locking or sticking and stops me from moving either up or down or left to right. Most times if I turn my phone off and on again it solves the problem. However I have had to do that 3 times today and I'm a little cheesed off! Should I contact my carrier to get it checked? Its only a month or two old
Thanks!

I had the same problem, from the login screen I could not scroll down to any other option but the 'Unlock' button and navigation was limited. But scrolling down within the email application worked fine.
But for me; I solved it.
Check the buttons on the very top of the phone. The Play\pause, skip forward, skip back buttons.
|<< >|| >>|
Can you press and unpress all of these buttons? For me the button was held down by the casing (perhaps from an earlier small fall) on the right hand side. By releasing the button (pushing back the casing) on the top of the phone the trackpad problem was resolved. So check the buttons on the top of the phone and not the tracker-pad as a potential source to the problem.
To experience the problem, (i.e. for Blackberry Support) just hold down any one of the buttons on top of the phone and then try and use the phone.

Similar Messages

Pearl 9105 - Trackpad scrolls but will not select... Help Please

On Wednesday this week, it was pouring with rain and my jeans got soaked right through and the BB 9105 was in front jean pocket. Later that day, the select function of the trackpad (ie pressing down to select something) stopped working. I assumed it was water damage as devices these days are sensitive to anything. The timing of it all made sense. I waited until Saturday (today) and there was no change.
I am a student, so buying an old replacement phone wasnt an option, I need that phone so I went to a high street phone repair shop who put a new trackpad in I think, or tightened it up (I dont know exactly). I thought this would be the end of my problems. This cost £25 to get fixed. Bottom line is, it was fixed, the trackpad worked perfectly. I asked the guy at the shop what was wrong with it, he didnt know, so I asked if he thought it was water damage and he said he found no sign of it but said it can be difficult to see. So, about 3 hours ago I upgraded to the V6 of the software. As of 15 minutes ago, the same problem has started with the trackpad. The shop is closed tomorrow where I got the phone fixed and from Mon-Fri I work rubbish hours for my summer job (I get up at 6am and am home at 7pm) meaning I can't visit the shop nor can I get anyone else I know to until next Saturday. I can barely afford to pay another £25 for the problem to get re-fixed and am guessing the warranty has been invalidated because of it being tampered with to get fixed.
I just don't know what to do next, I've tried posting on other forms with BB sections but have had no responses yet. Please if you can give me any advice with regards to warranty, or how I can solve the trackpad problem without paying a large amount of cash it would be really appreciated.
Sorry if I've gone on a bit, but I do appreciate you reading my thread.
Solved!
Go to Solution.

I don't want to get into an issue with you here. Having the phone in your pocket when it rains, and dropping your phone in the toilet or bath, or water in general are two different things. I wouldnt be on here if the latter happened because it would be my fault entirely, but if a mobile phone cant handle every day use then I think the manufacturer is to blame. Either that or I buy a rain jacket for my phone

PROBLEM with a PEARL 9105 please help me

Hi ,I've got a PEARL 9105 (with 14 characters) and I had a problem with it so I made an upgrade of it but when I upgraded it the phone is regognize by the Os as a 9100 with 20 characters. So I can't write correctly an sms or mail or anything . I tried to upgrade again but without success. Please HELP ME.

Hey dumpeal2,
Welcome to the forums.
Try following the instructions here to backup and do a clean reload of your device software. http://bbry.lv/cKy9A0 if you get the same result then I would suggest contacting your service provider and have them escalate your issue to RIM.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Sound quality/speaker problem Pearl 9105

My Blackberry Pearl 9105 seems to have a problem with the speaker. I can hear people OK but the sound quality has gone really strange - kind of buzzy/robotic and when I ring out, the dialling tone also sounds buzzy and strange. Will I need to take it to be repaired or can I sort it out myself?
Thanks

Hi megan_c,
Welcome to BlackBerry Support Community Forums.
Have you tried reinserting the battery and testing again? If that doesnt resolve it, try backing up and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the speaker issue before restoring any data from your backup file.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

RSAP connectivity problem with Pearl 9105 3G

Hi,
I have a problem to connect the Pearl 9105 3G with Skoda Octavia Radio?
Previously I had no problem with Pearl 8110.
Can anybody please help? Thanks in advance

Hello vats,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Pearl 9105 Keyboard Fault or Software Problem?

Hi,
I have had my BB Pearl 9105 for about 3 months now, it my first BB and I am overly impressed with it as it does everything I need and more. However I have noticed over time that when I am writing text (either email, or SMS or anything that uses text input), I find that when I push a key once, the equivalent letter or number will output multiple times.
For instance if I set numlock on and press the number "2" once, it will write "222". This sometimes happens on other letters on the keyboard also, but the worst is mainly when using key 2.
I have done a reset by removing the battery when the device is on, and that temporarily fixes the problem, however after a couple of hours it goes back to outputting multiple letters or numbers.
Has anybody else seen this? I would have thought this problem was actually something physically wrong with the keyboard, but it moves around randomly and can happen to any of the keys or multiple keys at once, which suggests a software problem to me?
Any help would be much appreciate. My details are below. Thanks and regards,
Jamie
BB Pearl 3G 9105
V5.0.0.689 (Platform 6.2.0.54)

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out.
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
3. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
*Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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PIN: C0001B7B4 Display/Scan Bar Code
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My BB Pearl's 9105 trackpad won't work!!!!

Somebody help me out on this! My BB Pearl's trackpad is not working! It won't scroll and select neither! Gosh! What should i do about this? Help me please! Pretty please!

At three months old, I'd suggest a warranty replacement from your seller.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Problem with video recording on pearl 9105

hi
i notice recently thta my pearl 9105, when recording a video, also records a noise like a counter from a bomb (sorry bout the description but its really like that - something like beep beep beep beep beep beep beep)
ive checked older videos i've made and that noise isnt there, it only appears now... can someone please help!!
cheers
p.s. no, my phone its not going to explode

try a battery pull.
if that doesnt work reload your OS
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

Unable to install OS 6 on Pearl 9105

Hello,
I read the post:
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/9105-failing-to-install-OS-6/td-p/980163
and
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/9105-failing-to-install-OS-6/td-p/980163/pag...
But I still have the same problem.
Currently I have:
BlackBerry Handheld Software v5.0.0.1323 (Multilangauge)
Package Version: 5.0.0.1323
Consisting of:
Applications: 5.0.0.783
Software Platform: 6.2.0.75
1. I tried to download the latest software from here: https://swdownloads.blackberry.com/Downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0
2. Installed on my PC before connecting the device
3. Deleted Vendor.xml from C:\Program Files\Common Files\Research In Motion\AppLoader
4. Connected device and closed BB Desktop Software
5. Executed Loader.exe from the same place
6. It was connected to device and showed me a list with all the applications installed on it
7. I clicked next
8. No actions are required
9. Click on Finish and no change to OS
I tried to do all this with internet and Ethernet cable unplugged, no change.
I read something about Data Plan, but have no idea what is that...
Please help.
Kiril.

on step 1 are you talking of this file?
9100_9105AllLang_PBr6.0.0_rel2114_PL6.6.0.151_A6.0.0.481_Telus_Mobility.exe
after step5 it should prompt you with a list of OS to install (maybe with just one line). Do you confirm that it is the one above in my message?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Where to buy the Pearl 9105 in the US?

I've been searching all over the blackberry site as well as all major service providers , and I can't find anyone who sells the new Blackberry Pearl 9105 in the US (particularly the Boston area)
Has anyone managed to find it? It seems like it is popular in the UK but hasn't been introduced to the US yet?
Thank you for any help you can give me!

Describing the 9105 as "popular" is interesting. European carriers, in their wisdom, are only supplying the 9105. The 9100 is not an option.
The place I work "upgraded" me (and other colleagues) to the 9105 and, without ANY exception, everybody hates the T9 keyboard.
After 3+ years of having the compact qwerty keyboard, the change to the T9 keyboard is ho.ri.ble.
I have managed to commadeer an 8110 with a temperimental keypad and awful battery life from the "unused kit" cupboard, and I am happier using that than the 9105 - despite the keyboard problems, slower performance, lack of multimedia keys, 3G and Wi-Fi.
I WISH I could turn my 9105 into a 9100. If I had a Stateside mate (i.e. person I know and trust) who would swap with me, I'd do it in the blink of an eye.
BB good. T9 bad.
http://supportforums.blackberry.com/t5/BlackBerry-Pearl-3G/9100-9105-Keyboard/td-p/520576
http://supportforums.blackberry.com/t5/BlackBerry-Pearl-3G/Bring-the-9100-to-the-UK/td-p/560642
http://supportforums.blackberry.com/t5/BlackBerry-Pearl-3G/I-want-to-use-qwerty-3g-Pearl-in-UK/td-p/584661

Blackberry Pearl 9105 3G can't read memory cards

Hello. I have a prototype bb pearl 9105 that works 100% except that it cannot read memory cards, ANY MEMORY CARD. It has beta OS 5.0.0.925 (bundle 1534), can the firmware be the problem?
Solved!
Go to Solution.

Hello and welcome to the forums!
Please do not double post your issue in multiple forums.
You posted this at 07:09pm
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/Pearl-3G-9105-doesn-t-read-nemory-cards/m-p/...
Close this thread and we can work on your issue in the other thread.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Pearl 9105 upgrade, cannot get email ?

I have a Pearl 9105 that I purcahsed in the UK, on the tmobile network.
I repatriated to Australia, unlocked the phone, and started using it on the Optus network. My emails, once I configured them, worked straight away.
I've been having some issues with the phone recently, and tried upgrading from the tmobile v5 to Optus v6 OS.
However, after upgrading, it's not downloading my emails. I did a full backup and restore, and I can see the relevant email address service books.
I try going to the email setup application, and it asks me for a username and password. So I called optus, and they don't really understand what i'm on about - I know I need the username/password for the Blackberry portal, but they keep telling me it's the username for my email account.. which I know it's not. (Interestingly., I've tried my BBID as well, which it tells me isn't valid)
So I'm presently stuck with anon-working email solution.. I've tried going back to the previous tmobile v5 OS, and a factoryreset on both V5 and V6.
Optus called me back.. and said my phone is already registered on BIS with another network, so they can't help me.. but they couldn't answer why it worked previously, and they didnm't have the same problem.
One thing I have noticed, is despite putting the Optus v6 OS on the handset, I still have a tmobile startup screen, and the Optus applications (Optus Zoo etc) and service books aren't being pushed out correctly - the tech support at Optus told me they are unable to push them out for some reason?
Does anyone have any suggestions on what I can do to resolve the issue, or how I could get a full, proper Optus OS installed ?

Hi Flyaway,
I haven't came across that one before but if you need any help with this please use the 'contact the mods' link in my forum profile to send in your details and we'll get this investigated. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Pearl 9105, New contacts keeps crashing

Wondering if anyone can help me, as soon as i click on the new contacts in the address book my phone is crashing is there anything I can do to solve this problem.
I've tried removing the battery and cleaning the sim card but cant get it to work.
Thank you
Pinkflame owner of a pearl 9105
Solved!
Go to Solution.

Ok. If you updated the OS, you also would have VERY likely updated one or more of those apps.
On your BlackBerry, go to Options > Advanced > Applications.
Scroll through and find EACH of those I mentioned, and delete them.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

White Macbook (Mid 2006) Trackpad problem

I have a white Macbook from Mid 2006 and it has been functioning fine all these years. However just yesterday, it developed a trackpad problem.
I am still able to move the cursor but nothing happens when I click the trackpad button.
I then bought an external mouse. However the problem did not go away entirely. The external mouse would work just fine (I would be able to click with it) if I did not touch the trackpad. However on the few occasions where I accidentally touched the trackpad, the external mouse would suddenly suffer the same fate as the trackpad, i.e. I was still able to move the cursor but I could not click with the external mouse.
I managed to alleviate the problem by checking the "Ignore trackpad when mouse is present" option in my System Preferences, thereby preventing any accidental touches of the trackpad from affecting the external mouse. However I hope to get to the root of this sudden and mysterious problem, rather than sweeping it under a "Ignore trackpad when mouse is present" option.
I have tried resetting the PRAM and it did not solve the problem.

Might want to check: Apple->System Preferences->Universal Access , click on the Mouse & Trackpad Tab, then Make sure "Mouse Keys" are off , make sure "press the option key five times .. etc" is unchecked, make "ignore trackpad when mouse keys is on" is unchecked. Check That 1st, because it does sound like a preference problem .. If I think of another one I'll ring in ... Good Luck

Trackpad problem on macbook pro

I have been having trackpad problems on my macbook pro (bought in 2010) for the past couple of days. Not only does it move erratically by itself, but the left click does not respond as it should. Whenever I use the left click, it works as a right click, and I have made no changes in the trackpad options. I have done a battery check through the shift and battery click option, and the response for battery came normal. I have also done a PRAM/NVRAM reset, but the problem still persists. Do I need to replace my battery? Please leave any suggestions. Thanks

I would take it in for diagnosis. It would be a guess to suggest a specific problem.
Barry

Pearl 9105 trackpad problem

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