Pearl in Palm app is showing up in my apps, but I never downloaded it intentioanlly. Now I am being charged 9.99 and 2.97 for an app I do not or never did want. What can I do?
Please help?
I received an email today that a purchase was made on my itunes account. Since I was at work, I was a bit concerned. I changed my iTunes password immediately, then when I got home tonight I launched iTunes to view my purchase history.
An app was purchased for free, "Pearl-in-Palm Inf...".
Followed by three In-App purchases each called "Pearl-in-Palm Inf..." for a total of $49.97!
Took me forever to try to find a way to contact Apple. Waiting to hear back from them and hopefully get refunded that amount. Better yet, I hope they put a stop to what ever is allowing someone to steal my money.
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ThanksHello Tacomain,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mavericks: If your Mac restarts and a message appears
http://support.apple.com/kb/PH14063
Reset parameter random-access memory (PRAM).Reset your computer’s PRAMApple Support article: Mac OS X: What’s stored in PRAM?
Use Disk Utility to repair your startup disk or your disk permissions, or both.
Disconnect all USB and FireWire devices, except for the Apple keyboard and mouse. Remove hardware upgrades from other manufacturers, such as random–access memory (RAM) and Peripheral Component Interconnect cards. Then try restarting your Mac.If this resolves the issue, reconnect one device at a time, restarting your Mac after reconnecting each one, until you determine which device is causing the problem.
Use Apple Diagnostics or Apple Hardware Test. These apps can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
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Im using somebodies apple id..
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ruikiki wrote:
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