Pen / Touchscreen stopped working

Hello Everyone,
I have a HP Touchsmart tm2t CTO-1100 series. Recently, the Touchscreen and Pen just stopped working. In Computer properties under Pen and touch it used to say Pen with 2 touch points. Now, It says Pen input available. I've tried just about everything to my knowledge to fix this issue and have branched out to HP with no results. Any help anyone could provide would be very helpful.
PFC C. Young

touchscreen don't need driver
go to device manager, find Human Interface Device, find HID-compliant touchscreen (maybe under USB input device), try to enable it, click yes and restart PC
If not solved, try to perfrom system restore (back to condition when this PC working fine)
http://acer.custhelp.com/app/answers/detail/a_id/11564/related/1
for more details TS, i suggest contact Acer

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touchscreen don't need driver
go to device manager, find Human Interface Device, find HID-compliant touchscreen (maybe under USB input device), try to enable it, click yes and restart PC
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for more details TS, i suggest contact Acer

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Hello FredBus,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand your TouchScreen stopped working and you are inquiring as to whether you can toggle it off and on.I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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hi riglesias,
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- Link to picture (Touchscreen feature is detected)
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- Link to picture
- Support phone list
Regards
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Hi，
A VPN 720 Error can occur if your server's VPN configuration doesn't point to a valid DHCP server on its network. The result is your client can't connect since it doesn't have a valid IP address to use.
On the VPN Server, go to "Routing and Remote Access" under "Administrative Tools" and go to the "DHCP Relay Agent" configuration. Check the DHCP server IP addresses that are listed for correctness
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Yolanda Zhu
TechNet Community Support

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Using Paintr app I located the zones that are not working: http://i210.photobucket.com/albums/bb219/alvaro_qc/photos-temp-0jpg-6.jpg
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Hello and welcome to the forums;
If your touchscreen has stopped responding in certain areas, this is a hardware issue, not a software one. I would recommend visiting a local service center to look into replacing your device either under your 1-year warranty, or insurance if outside the warranty period.
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TreoAide

Pen / Touchscreen stopped working

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