Pending received message. please help bold 9700

im having problem with my Blackberry, i can send message to all my messenger contact but they cant reply me anything. my chat is always displayed as D eventhough they have read my message. they replied my message but still i didnt receive any of them.i've tried to change my sim card, pull off my battery. but it doesnt work. can someone help me on this?
my blackberry is bold 9700
os v5.0.0.593

Resending your service books couldn't hurt in this situation.
http://www.blackberry.com/btsc/KB15402
Let us know if that helps.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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Hi and Welcome to the Community!
There are several public KB articles that deal with that error, depending on your exact circumstances. I suggest you go here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Search on your exact error message, then inspect the articles that result from the search to see which apply to your specific situation.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HI
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This forum is for "flash media live encoder". For Adobe Media Encoder related queries go to Creative Suite forums.

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Additional Information 1:
fd00
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Additional Information 4:
ea6f5fe8924aaa756324d57f87834160
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
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from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Pending received message. please help bold 9700

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