Pentax K_5 11 and Elements 11 not responding: Help
I have just bought a Pentax K_5 11 and Photoshop Elements 11 which worked fine with the trial CS5 but now that the trial has finished I cannot access my photos. I cannot afford to update CS5. Is there a way around this as Elements 11 does not work now? I have XL on my computer. Can anyone tell me what I can do?
If using PEF files ensure the camera raw plug-in is up to date. From Expert Mode in PSE11 click:
Help >> Updates
Install camera raw 7.4 if available.
Similar Messages
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The volume up and down controls on my wireless keyboard show a no entry sign and do not respond when used...please help?
If you want to get a little more "exotic" you can try remapping the function keys. I did a little google searching and the hits that looked promising are,
Mapping volume and eject keys to 3rd-party keyboard Other Hardware
Spark
Spark is a powerful, and easy Shortcuts manager. With Spark you can create Hot Keys to launch applications and documents, execute AppleScript, control iTunes, and more...
You can also export and import your Hot Keys library, or save it in HTML format to print it.
Spark is free, so use it without moderation! -
Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.
Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy -
after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm
Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden -
my Iphone 4S is stuck in DFU mode and its not responding connected to Itunes for a restore. I keep getting a 3194 error and 9006. Can any one Help?
What type of jailbreak was used on it?
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Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Photoshop failed to quit and is not responding
I've had a nasty problem for the past few days that seems to be getting gradually worse. ie it now happens within a few minutes of openning Photoshop, whereas before it was happenning after an hour or two of working on an image....
At some point while working on a moderately complex .psd (roughly 70mb with some 15 layers) Photoshop hangs and Force Quit Applications tells me that Photoshop is not responding. I can't identify anything particular that i'm doing that triggers it.... i use a fairly wide variety of tools and filters and the hang doesn't seem to be triggered by anything specific.
I force Photoshop to quit, and it disappears from the Force Quit Application list. However, after quitting, I cannot open .psd or .jpg files from Bridge or from Finder. Raw files open up ok from Bridge into Camera Raw. And, when I try to shut down or restart my machine i get: " Logout has timed out - The application Photoshop failed to quit and is not responding." so the only way to restart is to force a shut down with the power button. After restarting the Mac Photoshop works ok again for a a while and then the problem happens again.
I have repaired my disk permissions and run Diskwarrior over both my Mac HD ad the external Firewire drive where all my images live - which didn't identify anything out or the ordinary.
Any thoughts on what else I can do to eliminate this problem would be v gratefully received
I am working on a Dual-Core Intel MacPro with 9GB memory, running OS 10.4.11 and Photoshop CS3 10.0.1 and Bridge CS3 2.1.1.9Neil, just for reference the Cron script problem was fixed in 10.4.2 and should be run on boot if they haven't already. This doesn't mean that running cocktail occasionally to make sure doesn't have value or to run the maintance scripts early doesn't help (it wont hurt).
Nick
The 3 Gb limitation is a limitation of 32bit operating systems and software. Photoshop can't address (use) more than 3Gb regardless of how much you have free or installed. OSX 10.4 is kind of 64bit but not completly, it has the ability to remap memory so EACH program can use a max of 3Gb. so in your case with 5ish Gb used PS is using 3Gb, Safari is using a bit and the OS is prob using most of the rest.
Looking at what you posted the only two figures your really interested in is the Used and Free (which add up to approx 9Gb). The fact that the used number doesn't change from the several files open and the liquify filter opening indicates to me that it has already grabbed as much memory as it can( it's using 3Gb of the 5.52, the rest is the OS etc).
Simply put PS IS running out of memory. You can help this by putting the memory allocation in the PS preferences higher (the OS will use other areas of memory so it wont cause a problem) and make sure the scratch disk is set to a drive with plenty of space. But keep in mind the Liquify filter is VERY memory intensive so you may not be able to use it with lots of files open.
BRETT -
I'm running Thunderbird 31.6.0 on Windows 8.1 with BitDefender 2013.
PROBLEM:
When getting email, Thunderbird freezes and displays "Not Responding" in screen header.
When TB is closed then reopened, a popstate folder (popstate-1.dat) is added to account. A new popstate folder appears with each crash/freeze, and as long as they are not deleted, they pile up with unique numbers (popstate-1.dat, popstate-2.dat, etc.).
(see attached screenshot)
NOTE: I've included troubleshooting details below for all the fixes I tried, thinking it might be helpful to anyone who has a similar problem and is thinking about going down those paths. Ultimately, it seems that FIX ATTEMPT 5 is the winner.
==================================
FIX ATTEMPT 1:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1026288, I restarted Thunderbird in Safe Mode (Help > Restart with Add-Ons disabled...), checking the "Disable all add-ons" and "Reset toolbars and controls" and clicking "Make Changes and Restart" button.
In Add-Ons Manager, BitDefender Toolbar now appears to be disabled.
(see attached screenshot)
But the problem persists.
FIX ATTEMPT 2:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1016811, I clicked Help > Troubleshooting Information > Show Folder button. This opens a File Explorer window for 3I58b9dq.default (this is the "profile" folder) which contains panacea.dat and folderTree.json files.
I changed file names to panacea-changed.dat and folderTree-changed.json (rather than deleting them, in case I need to restore them), and I reopened Thunderbird.
This did not solve the problem -- and, furthermore, the profile folder seems to have automatically generated new panacea.dat and folderTree.json files to replace those for which I changed the filenames.
FIX ATTEMPT 3:
Following the suggestion in this mozilla support post: https://support.mozilla.org/en-US/questions/1044774, I restarted Windows 8.1 in safe mode with networking enabled (using these instructions: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/.)
TB does not crash when Windows runs in safe mode, but the aspect ratio of my display is distorted; everything's really big and stretched horizontally, and my two displays are mirrored rather than extended. Running Windows perpetually in safe mode is not the ideal fix.
QUESTION 1: I understand that troubleshooting is supposedly done best in safe mode — What might I do in safe mode to diagnose the Thunderbird problem?
FIX ATTEMPT 4:
This article https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Symptoms, suggests that problems with Thunderbird associated with BitDefender can be solved by uninstalling and re-installing BitDefender.
Not really comfortable uninstalling and re-installing, I disabled Bitdefender (Settings button > Antivirus button > Shield tab > On-Access Scanning toggle Off) to see if that would work. It did not fix the problem.
QUESTION 2: Would uninstalling BitDefender be any different than disabling it?
FIX ATTEMPT 5:
Create a Bitdefender Exclusion for the Thunderbird folder:
Settings button > Antivirus button > Exclusions tab > Excluded files and folders link > Add button > navigate to Thunderbird folder (c:\users\username\appdata\roaming\thunderbird) > Both radio button > Add button > OK button
THIS FIX DID THE TRICK! YAY!FIX ATTEMPT #5 above did the trick, and now I see that it was the chosen solution for a similar post of the same problem at https://support.mozilla.org/en-US/questions/1044774
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My iPhone 4S ios5 has suddenly stopped letting me connect to any wifi. The wifi line in settings has gone grey, reads 'no wifi' and does not respond to touch. How do I get reconnected?
HI there,
You may want take a look at some of the troubleshooting steps found in the article below.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Hope that helps,
Griff W. -
Got Iphone 6 updated to IOS 8.0.2, now I can't use it as everything became too large on screen and its not responding?
Hi ka_tin,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If the largeness you are seeing is related to the Accessability Zoom function (a feature that allows you to zoom in on the screen for people with vision issues), you may find the following page helpful:
Zoom - iPhone
Regards,
- Brenden -
My IPAD 2 is freezing on the principal internet access page. It comes up through a light grey filter and does not respond to any touch or keys. All other internet dependent functions seem to be working fine (mail, various APPs). How do I "unfreeze"?
thanks
geoff1949Geoff-
Go to Settings-Safari and Clear History and Clear Cookies and Data.
Another thing you can try is to double-click the Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and find the Safari icon. Press on it for a couple of seconds until it starts to wiggle. A red minus sign will appear on each icon. Press on Safari's minus sign to remove it. This may clear its memory of the bad Google page.
If this does not help, try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred
Message was edited by: Fred*M. -
I m having problems with my iPad 2 gestures. The screen enlarges and will not respond to my attempts to restore it. Is anyone else having this problem? What is causing it and what helps to restore normalcy?
Try double-tapping the screen with 3 fingers and see if that zooms it back out - and if it does set Settings > General > Accessibility > Zoom 'off'. If it doesn't zoom you back then try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.
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How to erase an album in my iPhone with photos from my Mac that I happened to erase from the Mac already. When typing edit the three bars appear
in grey and do not respond. Txs.Not sure if it will help but if you had registered it with Apple you could try unregistering it. To do this:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on ">" to the right of the device you want to unregister
Click "unregister" -
Windoes 7 64bit
I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.Hi Canon-Thought!
I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My ipod screen is white, and will not respond to any actions
My ipod touch screen is white, and will not respond to the home button or the sleep/wake button. The battery never drains all the way, and syncing on itunes doesn't help. I would prefer not to restore it, because i have a lot of information on it. PLEASE HELP!!
The battery has to drain eventually. Be patient. Letting it drain and charging it back up after it goes black should fix this.
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I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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