People can't open my files

I am having a problem when I send files to people via email, they are being asked for a password to open the file.
Why is this happening? It just started a few days ago. I have had to create new users and give them permission to read/write to files which is very time consuming.
Thanks

What kind of files are you sending them, and what program are you using to create the files? Some editors can be set up to automatically encrypt files, so that could be a problem. Alternatively, the files could be retaining your account ownership and permissions. If that is the case, then the receiving user should be able to just enter his or her admin account information and open the file, or change permissions by right-clicking and getting information on the file.

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I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
Thanks in advance

Hi Eidda,
This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
Mac OS X Mail: What is a winmail.dat attachment?
http://support.apple.com/kb/HT2614
-Griff W.

Error message: "Dreamweaver can't open .jpg files"

I'm using DW 8, and I have installed the 8.0.2 update. I'm
having trouble inserting certain JPG images into a site. I get an
error message pop-up that states "Dreamweaver can't open .jpg
files". It will allow me to insert some jpg files, but not all of
them. I've tried drag & drop and going through the Insert menu.
The files are not large at all. Doesn't appear to be any problem
with png's or gif's. It's incredibly frustrating. Anyone have any
suggestions? TIA.

> why was i taught that all my web images need
> to be in 72dpi if it doesn't really matter?
most people suggest 72 because it was an old standard with
the early
macintosh DTP programs. For web use it's easier to
standardize on it because
when you make an image, you have to put ~some~ number in the
resolution box
and it might as well be 72 as any other number. It simplifies
moving image
files around in different applications if they are all the
same resolution.
For display in a browser, these will all have the same file
size and display
size in a web page:
600x600 pixels at 1dpi
600x600 pixels at 72dpi
600x600 pixels at 6000dpi
It's when they are used in other applications or when a
direct url like
/photos/1.jpg is printed out that they may display in the
resolution, not
the pixel dimension.
I came across a page once where the designer always saved his
images with a
resolution of 6000 dpi or some other odd number because he
thought that if
people dragged the image off the page to save it- most of
them wouldn't be
able to resize it. or some other idiot reason maybe.
Alan
Adobe Community Expert, dreamweaver
http://www.adobe.com/communities/experts/

Error while opening pdf in reader in windows 8:Can't open this file. There's a problem with file format

I have a problem with a pdf file which does not open with reader in windows 8 but it opens properly with adobe pdf reader. All other pdf can be opened in reader.But when i open a pdf(see this link for pdf for which i got error http://incometaxsoft.com/temp/Form.pdf)
it gives error as "Can't open this file. There's a problem with file format".
The same file opens properly in adobe pdf reader.You can check the pdf file which i have mentioned in the link above.But the reader which comes with windows 8 can open some other pdf in the same PC.What may be the error causing this??

This has turned out to be an enormous issue for me as I sell PDF files as ebooks. I have done a fair amount of investigating this for my system.
My files have to be compatible not just across readers but across operating systems.
To date, I have over 200 PDFs that have functioned flawlessly across Mac, PC (Windows 7 and below), Android, iPhone/iPad, Linux.
I personally test my PDFs using a variety of readers and PDF editors including
PDF XChange (my favorite)
Foxit (runner up for me and I recommend for most people)
Adobe (the bloated monster)
Nitro 9 (great for moving graphical elements around)
ABBYY
And the Nuance PDF Create toolsets
Those are off the top of my head. There are a bunch on Android that I test with too.
I am running the Windows 10 Pro Tech Preview and I have this same problem so I know it isn't fixed yet in any kind of pre-release way (-sigh-)
Here is what I've learned for my situation
The PDFs I created using NUANCE'S PDF CREATE PROFESSIONAL VERSION 8
all fail using the built-in Windows 8/10 PDF reader.
When I look at the PDF properties for these Nuance created files, the underlying engine used to write them is called "ImageToPDF". Using ABBYY it indicates their own engine as does everyone else that I've tried. It is easy for you to check to see
what created your PDF by doing a "Control D" (look at the document properties). Perhaps there's a common engine causing issues.
If I use the exact same source files to create a PDF using any of my other tools I have no issues. I checked the PDF versions made by the tools and they are all set to 1.5.
A customer mentioned being able to convert them in a way they worked by saving them without having to do any kind of extraction, but I have not been able to duplicate that. Perhaps he did a "print" which seems like it could work.
In summary, the workaround everyone is talking about, using an alternate reader, of course works. But not everyone wants to change.
The culprit I have found is my Nuance PDF Creation tools that are using the ImageToPDF engine.
I hope it gets FIXED as I really don't want to have to regenerate all of my PDF files.

Some users can't open Excel files. It is trying to open it in Internet Explorer "An error has occurred. Please try again."

I have some users in my company that can't open Excel files from any document libraries on SharePoint 2010. The receive the error message "An error occurred. Please try again."  We don't currently use the Excel calculations services. When
a user opens an excel file they are prompted to either Read Only or Edit.
This affects less than 5 people in a large company. They have the Full Control permissions and have been able to open the files previously. There has been no changes made to the server either. I can't find anything that points to this in the
event viewer.
It doesn't matter if which computer that they try to open this up from either.   All computers are Windows 7 Professional with IE 9 and Office 2010 x64.
I can't find anything that points specifically to this exact error. None of the excel files contain pivot tables.    This one has me stumped.

I would make sure no one has open on machine / locked on machine (Would assume you checked this, but wanted to add)
Also would have assumed you restarted the machines (:))
Make sure the file security did not change (check to ensure no one changed the sercuity of the excel)
Make sure the version of excel is the same (Changing from 2010 back to 2007 affects the file, etc.. on convert) that no one converted and saved thus causing error in file.
Can they open other excel files?
It sounds like the excel file it self has changed if you cannot see issue in SharePoint logs.
If it is all SharePoint excel files - try deleting one persons access and readding them to see if that helps.
SharePoint has issues ;)

Can't open PNG files in Photoshop CS5...??

I'm seeing lots of threads with this problem but none of them seem to have an answer.
For some reason right now when I try to open a PNG file in Photoshop it just crashes. I end up with a neverending "hour glass".
I had all of my website project directories on a network share. As I'm no longer sharing all of these files with an office of people I decided to move all of these project files back to my own local machine. Ever since I've done that I can't open PNG files in Photoshop anymore.
Any information on what could have caused this, or more importantly, how to fix it would be greatly appreciated. Thanks!

I was able to edit PNG files just fine up until today, and the only thing I've done is move the files from the network share to my local hard drive.
Any PNG, large or small won't work right now. All of the other threads I see where people are talking about this say it's happening with their GIF files, too. I just tried one here and the same thing happened. From within Photoshop I did File -> Open, browsed to my image directory and the moment I clicked on one of the GIF files it locked up.
So yeah, I'm certain it's isolated to my machine right now. I just have no idea at all what could possibly be causing this. The other threads are mentioning netework shares, too, but usually still trying to open over the network. In my case it was working fine when I did it over the network, but now that I'm opening local files it's failing.

Can't open Numbers file after moving it back to Mac from Dropbox

Please help! Can't open Numbers file after moving it back to iMac from Dropbox. Says I need the newer version of Numbers each time I tried to open the file. I am 100% sure that I had the newest version. Spoke to the AppleCare guy and after doing the checks he is also sure that I had the latest version of Numbers and AppleCare can't help. He suggested that maybe i should run it on a file repair program...any suggestion?... please help...

I've read reports of people having trouble when storing Numbers 3 documents on Dropbox. I think it's related to the fact that they're not really "files." They're "packages" that look like files. I had thought that Dropbox had cleared this up with their latest update. You should be on Dropbox version 2.4 or later.
If you have Time Machine you may have some luck going back in time and restoring the document from a previous version.
Storing Numbers documents on iCloud works much better, at least for me, and (unlike Dropbox) iCloud facilitates automatic syncing to other Macs and iOS devices signed into the same Apple ID.
Perhaps you could consider keeping Numbers documents in iCloud instead. iCloud is deeply integrated into the app, and now works well.
SG

I am trying to scan document that I will then attach in an email. When I attach it it shows up as a picture within the email instead of an attachment an people can't open it. Any help here?

I am trying to scan document that I will then attach in an email. When I attach it it shows up as a picture within the email instead of an attachment an people can't open it. Any help here?

What kind of Mac are you using, and what version of the operating system?
You should be able to select the document that you want to attach and then use the contextual menu (right click in some worlds) to compress the document, producing a .zip file. You can then attach that to the email and it won't appear as a picture within the email.
If I recall this correctly, the "compress" part in the contextual menu may have a different terminology.

I can not open the file in Photoshop...

I can not open the file in Photoshop after formattatto pc.
I get the following error "could not complete your request because there is an error in the program
Please me!
Thank you

Version CS3
Adobe DNG Converter and Camera Raw 4.6 update
6.2MB
10/10/2008
Camera Raw 4.6 update
3.5MB
10/10/2008
Camera Raw 4.5 update
3.5MB
7/28/2008
Adobe DNG Converter and Camera Raw 4.5 update
6.1MB
7/28/2008
Adobe DNG Converter and Camera Raw 4.4.1 update
5.4MB
4/10/2008
Camera Raw 4.4.1 update
3.3MB
4/10/2008
Camera Raw 4.3.1 update
3.3MB
11/15/2007
Adobe Photoshop 10.0.1 update for Adobe Photoshop CS3
72.8MB
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Adobe DNG Converter and Camera Raw 4.3.1 update
6.1MB
11/15/2007
Adobe DNG Converter and Camera Raw 4.2 update
5.9MB
9/13/2007
Camera Raw 4.2 update
3.2MB
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Camera Raw 4.1 update
3.2MB
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Adobe DNG Converter and Camera Raw 4.1 update

I can not open adobe files. mainly ones that end in doc. I purchased the 19.99 to convert .doc files

I can not open adobe files that end in .doc. I purchased the 19.99 to convert doc to pdf and I still cant open. I get an error reading.

Hi,
Which Adobe Service did you purchased?
If you have purchased CreatePDF please visit: https://createpdf.acrobat.com/SignIn.html
Sign in with your Adobe ID and password, and then convert your word doc into PDF.
Please let me know if that works.
If you have Adobe Reader, you cannot convert .doc file to .PDF by drag and drop.
~ Aditya

Can't open CR2 files in photoshop and camera raw

This weekend I rented a Canon 5D Mark iii. I have downloaded the files and all of the thumbnails in camera raw say CR2 and when I try to open Photoshop does not recognize this product.
I have:
Photoshop CS4
Camera Raw CS4
Canon 5D Mark ii
I have checked my updates folder and all my updates are current. Do I need to upgrade to CS5 or is there a way around this?

Hi I recently had a problem opening CR2 files in PHotoshop cs4. I had to reinstall into a new computer, so obviously it installed the basic programme and not the updates.
After trying everything, even calling the help desk, there was apparently nothing that can be donw as they no longer support cs4.
I kept trying and found a you tube video, which i cant find again to add the link but i followed the link and with what I did earlier I can now open CR2 files in my photoshop cs4
I found the relevany update that I needed to install and downloaded it, camera raw 5.2 ( Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 5.2 update ) this is the one for the Canon 5d Mk2
After downloading it would not update the progeramme so I was in the same possition, but i noticed the files were there and i just needed to put them in the right place in photoshop so carried on looking for were to put the Plus In.
This led me to the video.
To the point.
Download the update and save to a location where you will remember.
open Adobe photoshop and go to "edit"
Them " Preferences "
then "General "
Then " Plus-Ins"
At the top you will see " Add Plug-Ins Folder " Check this box then navigate to the "win64" ( this is because mine is a windows 64 bit computer and the download is specific ) and Choose it.
Shut down photo shop and try to open a raw.
Bridge doesnt work for some reason but im going to keep looking.
Hope this works for you as well.

Can't Open any files in photoshop CS3

I can not open any files in Photoshop CS3. It has been working fine. I was using camera raw and did not open the file and now can't open any file in photoshop. I reinstall it photoshop and it did not work. I reinstall install window xp worked fine until I tried camera raw. Canon (xti) Only cs3 is on the computer now

reset the preferences per the faq?
http://www.adobeforums.com/webx/.ef4a07f/1

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

OneNote recordings "We're sorry, we can't open the file because it is in use by another program."

Constantly, OneNote breaks and screws up my recordings that are synced with my lectures. It is such a fragile process and very frustrating. As soon as I'm done recording, I press stop. When I test the recording, it says, "We're sorry, we can't open
the file because it is in use by another program." I just recorded and then stopped it. If i close and reopen OneNote, it says, "oneNote is cleaning up from the last time it was open." And the recording still says it's in use by another program.
I've even restarted the laptop and it still won't open. The only way i could salvage the file is if I copy and paste it into another folder, and then it will open through windows media player, but all the live syncing with my notes are gone. Where are these
files stored? If I could save the sound and find the file/format that holds the syncing data again, I could work around this. They are no where to be found on my computer. Other forums give locations, but my folders are empty. Some other recordings work and
sync nicely, but I have still lost many recordings to this error. However, if I play a file and then close it without stopping playback, that file, too, will now be unusable. It will be stuck as "We're sorry, we can't open..." no matter what i do
and again i have to copy/paste it into a new folder and then move it back. I had the same problem on my last laptop. I record in Windows Media Audio 10 Professional at 192 kbs, 48 kHz, and stereo CBR. I need the high quality because the lecturer is too quiet.
It seems to happen when I record long lectures, 45 min+. Shorter recordings tend to work fine.
Please help, this would make note taking so much easier.

A bit of a confusion on my part;
Now we have created these REPORTS using Basic Crystal Report 10.5, which comes bundled with Visual Studio 2008 and .Net Framework 3.0. Now on our machines, we have never experienced any issues.
Going by the above, you should have references to CR assemblies of version 10.5.3700 only. No other references.
Now, looking at this paragraph:
BUT on the DEV server (web server) which has .net Framework 3.0 and in its GAC its has CRYSTAL DLLs version 11.5 (required to create an Object of ReportClass and its related functions) ; sometimes we get the following error while exporting crystal report to pdf:
I wonder what runtime was deployed to the server. E.g.; if you are using CR 10.5, your assemblies will be 10.5.3700 and you should be deploying the following runtime (depending on 32 bit / 64 bit, etc.):
CRRedist2008_ia64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255262008E/CRRedist2008_ia64.zip
CRRedist2008_x64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255272008E/CRRedist2008_x64.zip
CRRedist2008_x86.msi
https://smpdl.sap-ag.de/~sapidp/012002523100009351342008E/CRBasicVS2008_redist_x86.zip
One way to check on what is actually loading is to use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility.
- Ludek

Protected mode message comes up and when I try to open files it says it encountered an error and to check online.. i can not open any files now

Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name:    APPCRASH
Application Name:    AcroRd32.exe
Application Version:    11.0.10.32
Application Timestamp:    547e9779
Fault Module Name:    StackHash_147f
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c000041d
Exception Offset:    77a011f1
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    147f
Additional Information 2:    147ff66574b08dc93180d912e60eb897
Additional Information 3:    c48b
Additional Information 4:    c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].

People can't open my files

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