People cannot hear me properly, problem with speaker?

I think there is a problem with my phone when I talk to people, they say I sound like I am far away I have to shout, or cup my hand to the bottom of the phone in order for someone to hear me.
I have done, i have restarted my phone, removed the battery, checked the settings. Still people cannot hear me. It has only been seven months, I never had a problem with my old BB Bold.

First, make sure your mic isn't full of pocket lint. It's right below the "k" in BlackBerry on the front of the device.
Then go to the Help app. At the bottom go to Testing. You can do different diagnostic tests in there and one of them is the mic. Does the test pass for the mic?
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    First, make sure your mic isn't full of pocket lint. It's right below the "k" in BlackBerry on the front of the device.
    Then go to the Help app. At the bottom go to Testing. You can do different diagnostic tests in there and one of them is the mic. Does the test pass for the mic?
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

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    Hello,
    Thank you for contacting Mozilla.
    I understand that you are having problems with placing calls and that the other part is unable to hear you properly. In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:
    * What is the OS version found in the Device Information page? Please visit [http://mzl.la/Gzz6Kp this link] if you need help finding the Build ID of your phone.
    * Please provide the exact steps to reprodcuce the issue you are encountering.
    * Who is your current cell phone carrier?
    * How often do you encounter this issue?
    Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

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