People Cannot Hear Me When I make Calls on iPhone 4, Bought a new iPhone 4, uploaded all of my own information from the backup, and it still doesnt work, help!

I went in to apple, they couldnt figure it out, I am on AT&T so I was figuring on going into their store today and seeing if its something with the network, if not I am going back to apple, but this is literally a brand new phone i bought yesterday, not refurbished or anything, brand new, does anyone know why this isnt working? Everything else works fine, the mics both work, its just when I make calls or someone calls me the mic doesnt work.

When you see the same issue on more than one hardware device, it means that the problem is likely to exist outside of the hardware. Two things to investigate would be the software/firmware on the backup and issues with the cellular network. It's probably safe to rule out the cellular network as well.
First, make sure that you have imported copies of all the information (pictures, videos, documents) on the device. Do this thorough itunes, and the applications (photographic and document processing) on your computer. Perform a firmware update then restore the device as new. If the problem persists, then you may actually have the worst luck and discovered two devices with an identical issue.
Read each of the steps before initiating the DFU.
!. Connect the iPhone to any computer running a fully updated version of iTunes.
2. Press and hold both "home" and "sleep/wake" buttons
3. After eight seconds let go of only the sleep/wake button.
4. Keep holding the home button until you see a popup mesage in iTunes.
5. Read all all the popups, then use iTunes to update the iPhone's software.
If the popup fails to show, repeat steps 2 through 4

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Ipone 4 people cannot hear me when i make calls.

I synced my iPhone 4 and now people can not hear me when I make callow. Tried.connecting Bluetooth and same issue.
I tried presenting and this did not fix either. Please help.

Hello TbOne,
I highly doubt this Issue has anything to do with your recent syncing to your computer, it is a common fault that is becoming more and more predominate globally as time goes by.
You merely thought back to the last interaction you had with your phone and connected it to your current Issue.
May i ask if you can record a Video or use skype and see if you can hear sound, if indeed you can hear sound then your Phone is faulty and if you haven't a permanent loss of functionality of the microphone for voice calls there soon will be.
My Advise would be to first see if the sound works when recording videos.
<Edited By Host>

I've downloaded itunes 12.0.1.26 3 times after the update and it still doesnt work! Everytime i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use itunes!!!!!!

I've downloaded iTunes 12.0.1.26 3 times after the update and it still doesn't work! Every time i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use iTunes!!!!!!

Hey High Socks,
Thanks for the question. If I understand correctly, iTunes isn't working when you try to launch it. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

At times people cannot hear me when I call. Is there a setting I should check?

At times people cannot hear me when I call. Is there a setting I should check?

Having the same issue with iphone 4s, I can call another iphone, a landline another cell phone and I cannot hear the person and they cannot hear me unless I toggle the spearker button on the iphone... just got apple to exchange for a new 4s and there is no difference, I am still having the issue, on top of that, Apple store even, though the girl experienced the issue with me in the store, told me they could not verify the problem and then noted on my account it was an unverified problem exchange when they changed my phone. I have yet to book another appointment since the people at the apple store made me feel like I was lying. yet I see over the net a lot of other people are having the issue, and as I was walking out of the store I over heard another man explaining the same issue to another apple employee...............

Not able to hear anything when I make calls..after upgrading

After upgrading to software version 3.1.3, I can not hear anything when I make calls.. Only able to speak through speaker option. Can anybody help...?
Message was edited by: halenbach

Here's one article that might help.
http://support.apple.com/kb/TS1630
Also, try these steps in this order.
Toggle Airplane mode off then on. Leave off for at least 10 secs
Toggle 3G Mode off then on. Leave off for at least 10 secs.
Power phone off and then on.
Remove and replace SIM card.
Those will fix that issue the majority of the time. If not, you'll need to restore the phone.

When i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

when i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

Hello Delaney1130,
It sounds like you are getting static on both the receiver and the speaker when you make a call. I would use the troubleshooting from the following article to help resolve the issue named:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I updated photoshop cc but I cannot see the updates when I launch photoshop? I have restarted the computer and that still doesn't help.

I updated photoshop cc but I cannot see the updates when I launch photoshop? I have restarted the computer and that still doesn't help.

Installing the "Update" installs a totally new version. The old version of Photoshop CC is still installed. It is likely you are running the old version.

Youtube loads but then when i click on a video it doesent play. it worked fine the other day and in the past and suddently it doesnt work. please help!!!!!!

youtube loads but then when i click on a video it doesent play. it worked fine the other day and in the past and suddently it doesnt work. please help!!!!!!

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I bought an ipod in 2006 and used it only for a few days, and i lost it when it fell two times from my hand and it wasn`t working, help me regarding this.

i bought an ipod in 2006 and used it only for a few days, and i lost it when it fell two times from my hand and it wasn`t working, help me regarding this.
REGARDS
RISHABH AULIYA

Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/
ipod repair options - https://discussions.apple.com/thread/3900047 and https://discussions.apple.com/message/18867033
Service Answer Center - iPod - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=ipod <-- enter correct country once on page.

When i plug my ipod shuffle 4th generation in a box pops up and says the right files for this ipod isnt on the system?? sooo i re downloaded itunes and it still doesnt work soo i deleted it all and eredownloaded itunes all up to date and it still doesnt !

when i plug my ipod shuffle 4th generation in a box pops up and says the right files for this ipod isnt on the system?? sooo i re downloaded itunes and it still doesnt work soo i deleted it all and eredownloaded itunes all up to date and it still doesnt ! any help please

What was the exact error message you received? When you removed and re-installed iTunes, did you use the precise instructions in this Apple support document to walk you through the process?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock

If people cannot hear me when on FaceTime, is it my IMac microphone?

All of a sudden when I am on Skype or on FaceTime from my IMac, people cannot hear my voice. I attempted to look at my audio settings. Then, realized that I have audio when downstreaming a movie, or playing Itunes.
Is that an indication that my microphone has failed??

When you see the same issue on more than one hardware device, it means that the problem is likely to exist outside of the hardware. Two things to investigate would be the software/firmware on the backup and issues with the cellular network. It's probably safe to rule out the cellular network as well.
First, make sure that you have imported copies of all the information (pictures, videos, documents) on the device. Do this thorough itunes, and the applications (photographic and document processing) on your computer. Perform a firmware update then restore the device as new. If the problem persists, then you may actually have the worst luck and discovered two devices with an identical issue.
Read each of the steps before initiating the DFU.
!. Connect the iPhone to any computer running a fully updated version of iTunes.
2. Press and hold both "home" and "sleep/wake" buttons
3. After eight seconds let go of only the sleep/wake button.
4. Keep holding the home button until you see a popup mesage in iTunes.
5. Read all all the popups, then use iTunes to update the iPhone's software.
If the popup fails to show, repeat steps 2 through 4

TS1702 Since I updated to ios6 my City of Warfare game shuts down when I try to go to battle. I removed my original game app and reinstalled a new game, which I had to start from the beginning and it still crashes. I'm sure that others are having similar

Since I installed ios6 my City of Warfare game shuts down when I try to battle. I removed my original game and reinstalled a new game app which started a new game..and it still shuts down, help?

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Error 1601 appears when I restored, I did uninstall all my security software and it still doesnt work

please help me

Hello cyliss69, try a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Please report back to see if this helped you!
Thank you.

TS1630 people cannot hear me when they call me in my iphone, what is wrong? it's either I need to keep tapping the phone or they will not hear me

I am having difficulty with Iphone4. For two weeks now, when people call me or I call them, there are times that they cannot hear me. At times I need to tap the phone and it will work but most of the time it does not. What is the problem? Is this a major problem?

Hello arendss1,
Thank you for sharing your audio concern with your iPhone 4S! As your wireless provider, we want to make sure that you are able to get the maximum usage out of your device! I would like to partner with you so we can get this issue resolved once and for all! May I ask is there any physical or liquid damage on the device? Also, what software version do you have on the phone? Below are some steps to try to resolve the audio issues.
Turn off bluetooth and wifi in the Settings Menu.
Verify that the headset jack is clean.
Adjust the volume from the Settings menu. (Settings > Sounds > Ringer and Alerts)
Confirm that "Change with Buttons" is on.
Perform a soft reset by pressing & holding the home key & the sleep/wake key for 10 seconds.
Once you have tried these steps then please retest to see if the audio has returned to the device. I would also like to suggest test the device on speaker phone and with a wired earpiece as well. If the issue persist then please advise of any changes as all new information may prove to be beneficial in achieving a resolution.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

People Cannot Hear Me When I make Calls on iPhone 4, Bought a new iPhone 4, uploaded all of my own information from the backup, and it still doesnt work, help!

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