People picker works in Central Admin but not other site collections

Hello
I am having a sudden problem with adding users to permissions for document libraries. It appears to only affect the main site collection. The people picker displays some users that are already in site collection when you start typing letters of the name
of the user. However at some point in the typing the message appears "sorry we're having trouble reaching the server." The problem does not occur in Central Admin when adding permissions. Using Fiddler there is an error when I get the message "sorry..."
"500, HTTP, SERVERNAME, /_vti_bin/client.svc/ProcessQuery." Also when I go to the library and select "shared with" I get error "Unexpected response from server. The status code of response is '500'. The status text of response
is 'System.ServiceModel.ServiceActivationException'." I believe they are connected. Any help is appreciated.

Hi Jeffrey,
Please try to verify “HTTP Activation” feature per the article below:
http://blog.karstein-consulting.com/2014/02/18/sharepoint-2013-people-picker-error-sorry-were-having-trouble-reaching-the-server/
Are you using custom FBA provider for web application other than CA site which might be causing misconfiguration in web.config?
Could you please provide more complete related error message from ULS log for troubleshooting?
Regards,
Rebecca Tu
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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