People Receiving Tracking Info

I would be curious to know if the folks receiving international tracking info ordered their phones from Apple. I ordered from the ATT store and mine still says "In Progress".

Posted this before on one of the other threads, supposedly this is what IN PROGRESS means:
The most reliable info I have found about this is from:
http://www.everythingicafe.com/forum/iphone-4/explanation-of-the-at-and-t-order- status-screen-68593.html
Explanation of the AT&T Order Status Screen
I posted this at the end of another thread last week - but I think it might be worth reposting here:
I spoke to an old college buddy last week. He works as an operational manager at the AT&T Wireless Central Distribution Center outside of Arlington, TX - and he said that this whole thing was (obviously) a nightmare and he was in the office for 48 straight hours.
He explained the vague terminology of the AT&T status system. Apparently there is no stock in the CDC right now, but Apple is (and has been) transmitting databases of S/N's in batches of 35,000 to AT&T. He said Apple is the only hardware vendor that operates this way prior to a launch. They wait until the last possible minute to hand the hardware over to AT&T in order to prevent early leaks.
When your status reads "PROCESSING" without the "BACKORDER" flag, it means that your order number has been married to an iPhone S/N, it will be shipped in the first batch, and you will likely receive it on the 24th.
If it does have the "BACKORDER" flag, it means that they received the order, and they anticipate enough stock for the 2nd or 3rd wave, but they have not paired your order number to the S/N of a phone (and this is changing day to day as they wade though the system) - so if it says BACKORDER now, it might not next week prior to the fulfillment launch.
If you have an ALERT flag (which looks like a red exclamation point) that's bad. It means that they oversold their anticipated stock (since automation went down several times they were processing some orders by hand in stores) and you might not get your phone until July.
The long and short of it seems to be, if it says PROCESSING you're going to get the phone on launch day. If it has the BACKORDER flag, it MIGHT come on launch day (or the flag might clear between now and the 23rd) and if you have the ALERT, you're out of luck.
He also said there were thousands of duplicate orders - so right now a lot of the confusion comes from matching up the right capacity phone (16 or 32) to the right order. This is apparently being done by hand - so anything can happen to any order.
Hope this helps shed some light. Take it for what its worth .

Similar Messages

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    Curious as to whether or not people here have actually received info today on their orders. Seems like everyday leading up to today there's been people on the forum who've gotten good news. Today not so much.

    iPhone 6 Plus 64GB Silver
    No, no tracking, no charges: ordered at midnight.
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  • 10/19 ship date and have not received tracking info. (I live in Las Vegas)

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    And you got your confirmation email of your order?

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    I ordered my upgraded phone on 2/7, however they called me this morning and said that I didn't select a new plan b/c my old plan is no longer available. So I told them which plan I had selected and then called back to accept the Terms and Agreements. Since then, I called back to see when my phone would now be shipped out and the CS rep, who was very helpful and pleasant, said everything they needed was there and my phone should go out today and I will receive it tomorrow; I just hadn't received an email yet because they usually aren't sent out until around 5 pm (guess EST). When 5 o'clock came and past, I called back to see if my phone would still go out today and I was told yes again by CSR but that email with tracking information wouldn't be sent until the phone is actually scanned onto the truck and Verizon receives that info at the time as well. I have NEVER experienced anything like this from Verizon before. I was just wondering if anybody has every had a similar situation and if so, how long did it take to receive any tracking info and ordered phone? I can view my receipts for my order (with todays date: 2/10/14) along with receipt showing acceptance of Terms and Agreements.so I know Verizon has received my order and payment so there should be nothing holding this up. If anyone has any insight or helpful information, I would love to hear from you. Thanks!! Brianna

        Brianna, sounds like you are eager to get into that phone. We are also eager to get that to you. Based on the information you have provided there should be no delay in shipment. The tracking information is generated by the shipper when they first scan the package. I apologize on behalf of Verizon Wireless for any delay in providing the tracking information.
    BrianP_VZW
    Follow Us on Twitter @VZWSupport

  • Verizon rep told me that the tracking info doesnt matter until we get an email from fedex?

    About 4 reps said the shipped/not shipped info doesnt mean anything but if it wasnt a pre order, when it would have shiped. And to not trust it until you get an email from fedex.
    So everyone shouldnt worry if it says processing, you will still get it.
    And for the ones that say shipped, dont get too excited until around the 7th lol.
    I really wish verizon wireless in general would confirm this though.

    iFreak22 wrote:
    Really? When i pre order things that are shipped by fedex i always get a email when it is shipped and the tracking number works.
    cathied wrote:
    Did you call CS 4 times to ask the same question? I don't recall ever getting an email from Fedex for ANYTHING I've ever ordered online from Verizon or anywhere...unless I've requested on the fedex website to be emailed when I did the tracking...but I had the tracking # from the company I ordered from first.
    Also, you may want to leave CS alone with the "when will this ship" business...there are people having computer issues trying to place orders and they're getting inundated with "when will this ship?" when the confirmations clearly say 2/10/11. If your order says it's been shipped then AT LEAST give it 24 hours to see if you get a tracking # before you call.
    I mean seriously, most of us have waited for years for the iphone...can we wait just 1 more week? 
    You get an email from Fedex?  Or from the company? I don't think I've ever received an email from Fedex directly...I've gotten emails from the company I'm ordering from with a link to the fedex website and the tracking info, but never from fedex...

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  • UK 14h Del Tracking info

    Just wondered where everyone else is at?
    Mine seems to be having a little stayover in Hong Kong
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    09 Jul 2010 18:21:01 Hong Kong Shipment In Transit.
    09 Jul 2010 03:01:28 Hong Kong Shipment Received At Transit Point.
    09 Jul 2010 01:22:00 SZ1 Shipment In Transit.
    09 Jul 2010 00:57:03 Shenzhen Shipment In Transit.
    Post your tracking info here!!
    If you cant see the detail then log into the united states version of TNT for detailed tracking!!!

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    +Estimated Delivery Date (Subject to change)+: 15 Jul 2010 (Subject to change)
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    09 Jul 2010 03:01:36 Hong Kong Shipment Received At Transit Point.
    09 Jul 2010 01:22:00 SZ1 Shipment In Transit.
    09 Jul 2010 00:58:09 Shenzhen Shipment In Transit
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  • Unable to edit track info in iTunes on a Mac Air

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