People Recognition - stops working

Hi,
I have this problem with PSE8 bugging me.  I have been dealing with support but no success to date.  The People Recognition started working perfectly for me.  You select a group of photos - start the recognitions & it would find for example 30 photos of me & suggest they are me - you just accept that whole screen then it gives another screen of me or someone else.
However after tagging for a while it stopped recognising me (& my wife & son, etc).  Seems that once a person is 'auto recognised' about 100-200 times then it stops.  So now any photos of me when I enter the People Recognition it finds the face OK but does not recognise it as me.  So I therefore have to type in my name on every photo.
Now if those first tags of me were called say "Adam".  If I now recognise some of the new ones as "AdamF" then it merely goes on auto recognising in batches again under this new tag for another 100 or so photos.  Problem then is no easy way to combine them + it should just work without having to do this.
Has anyone else experienced this?  Any ideas?
Things I have tried.
* New install on different PC - same issue
* New catalog on same PC - same issue
Thanks,
Adam..

Yeh Adobe don't beleive me either - they have stopped replying to my job on the issue - with no resolution or acceptance of the problem.
The other unfortunate thing is that the only possible work around don't work .  We thought by giving a person a new name "Adam 2" would mean you could quickly tag another 200 or so (which you can) & then combine the tags.  This is where to problem lies though.  When you move the photos from Adam 2 into Adam all it does is tag the 'photo' with Adam not the face.  So when you then delete 'Adam 2' you end up with all the photos of Adam in the Adam folder OK - but these new ones are not tagged by the face - just photo tagged (if that makes sense).
So no solution, no patch & no workaround at all possible (other than name them 1 by 1 which is not what I spent my $$$ on).
Disappointing that this was the 'big sell' for PSE8 (in my view) & it is a big flop for anyone with more than a few hundred photos in total.

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    After installing PSE12, I converted my PSE8 organizer catalog to PSE12.  I had to rename the catalog since the default name was already used.  The conversion worked fine and the photos showed up in the browser.
    However, a process started called "restoring people recognition". I only used face matching a few times in PSE8 and don't really want to use it in PSE12.  Anyway  the process  showed 9% completion and stops and PSE12 organizer is unresponsive.  At this point I cannot use the organizer since it gets hung on the "restoring people ..." process even after rebooting.  Also, I looked for a process to kill in the task manager but was only able to kill the entire PSE12 organizer.  Any suggestions?

    Moving this discussion to the Photoshop Elements forum.

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