People refinement panel not showing filters that are based on the taxonomy

Hi,
I am just wondering if anyone have experienced the problem below or anyone has a solution:
I have set up enterprise search center and have left the People Refinement panel as default without changing or modifying the web part.  However, the people refinement panel is only showing the "View" filter category and the other default
categories that are based on the taxonomy  the managed data properties are not getting displayed.  Also, when I search for a specific managed property that is mapped to a user profile property that is based on the taxonomy - I did not get any result.
The only related error I found was in the ULS log which start with below logs from the Query Processor category of SharePoint Server Search in ULS:
"Claim http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier: [domain\username] cannot be converted into SPClaim. Argument is an invalid original issuer identifier.  Parameter name: originalIssuer"
The screen shot below shows more of the ULS log.
It will be helpful if any one has experience this and can advise.
Thanks
SO.

Hi all,
further info on above problem below:
I have really look into the ULS logs further down again and discovered a more likely cause of this problem is that a query likely issued by Query Processor is returning zero (0) results at ULS log entry below:
GetRowsReturned 0 rows   [svcproxy.cxx:523]  d:\office\source\search\native\ytrip\tripoli\bigtable\svcproxy.cxx
More details below:
Does anybody knows what line 523 in svcproxy.cxx mean and how to investigate further?
thanks
SO

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