People still cannot text me and I have removed my device from my account
Need help trying to allow my messages to go to my new phone that is an android... I switched from iPhone to android... Help!!
Contact Apple customer support for further assistance.
Similar Messages
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i have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??
You can turn iMessage off on your iPhone. That's relatively easy. Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one. For that answer you should probably contact Samsung support.
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Hello everyone!i got a problem about this used ipad2 that i had bought from a friend of my friend.the problem is i cannot activate it i asked my friend to contact the previous owner..according to my friend the previous owner had already removed the device from his account..but still it keeps on asking me to enter the email and password..what should i do now?maybe the previous owner didn't want to give me his Email add ppassword for his own personal reason..please help me this ipad has been in here since April 2014..thank you
The person who sold you the device can remove the ID without giving it to you. Follow the steos in "What to do if you no longer have the device." In the artcle below. If you can't find the person or they won't do it you're stuck with a unusable device.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
How do I stop iTunes (10.7) from automatically launching upon restart? "Open at Login" is NOT checked in the dock and I have removed the app from Login Items under Users/Groups. I am using a MacBook version 10.7.5. Thank you!
Thanks for the response gakker, but I've double-checked the camera / iPhoto / Image Capture scenario, and I'm 100% positive it's got nothing to do with that.
Plugging in my iPhone has no effect on anything related to this.
The other thing I should have mentioned is that when iTunes on my Mac is NOT running, then nothing happens on my iPhone screen when I plug it in to my Mac. I only get the "Sync in progress" message when iTunes IS running.
It's interesting though that you say you also get this "Sync in progress" message, albeit only for a second or two though.
Can I just double-check something with you however... When you say:
+"at no time was my iTunes playback interrupted"+
do you mean the iTunes on your Mac? Because the problem I have is that the iPod-playback on my iPhone is interrupted.
So can you clarify that for me, please? If you have music playing on your iPhone, and you then plug your iPhone into your Mac when iTunes is running on your Mac, does the music playback on the iPhone get interrupted? -
how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch
You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one -
i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls
Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I gave my old ipad to a friend. I deleted all information and reset settings. Now she cannot set it up until I remove this device from my apple account. How do I do that?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Cheers, Tom -
My wife and I have separate ioS devices (iOS7) with separate iCloud accounts.
So we access our mail separately on these devices. But we would both like to be able to access mail at the desk top (iMac, OSX Mavericks). Currently only my mail is linked. How do I set up the Mac to allow it to access my wife's e-mail too, either in the same mail inbox or a separate one. Simple instructions please!If Mail in Mavericks is the same as earlier versions you can select accounts in the sidebar, so that you can either display the inboxes for individual accounts, or the contents of all the account inboxes. (If the accounts don't show click the disclosure triangle next to 'INBOX'). The layout may have changed since the version I have - Snow Leopard - but you should be able to do the same thing.
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I purchased a used ipod touch 5 and i cant activate it because i needed to remove the device from the owners account but once i did remove it it kept asking me to activate it what shoukld i do ?????
Just what do you mean by activate? Are you getting an error message?If it is still asking for the previous owner's Apple ID and password the iPod was not removed from the previous owner's account
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I don't have owner's phone number, how to get previous owner's Apple ID(email address) and send him a email let him remove the device from the account
There is no way for anyone on this forum to assist you. Apple will also not assist you. If you purchased the device thru ebay, file a claim. If you purchased it some other way, I'm sorry. there is nothing anyone can do to help you.
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I recently got a new iPhone and traded in my old one. At the store, the representatives erased the contents and settings of the old phone (though they did run into some difficulties because of a pre-installed profile and I think were successful after a few attempts) and removed the SIM card. However, the old device keeps showing up on my iCloud account. I removed it from Find My iPhone and deleted the stored backup for the phone, but it's still there. I've talked with Apple Support about it as well as called the store on what I should do. Apple cannot remove the device on my account for me (which is fair), but I think it's strange that I can't remove my own device either. It won't give me any option to.
The Apple people reassure me not to worry and that everything is probably "fine", but I don't like this uneasy feeling that my iCloud account (and who knows what other data) might have an open connection or hole somewhere that I'm not aware about.
Please help!Some people I've talked to speculated (but could not confirm) that this "glitch" would be fixed once someone registered their own iCloud account to the old device; this would force the old device to be removed from my iCloud account and transferred to the new user. How long have you been experiencing this "glitch"? I'm guessing if Apple calls it a glitch on iCloud, it won't be fixed any time soon...
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I have a second hand iPhone 4S and it's locked to someone's Apple ID . I don't know the previous owner so I can't ask them to erase this device. So what is the sollution?
You need to return the Device for a refund, as you will not be able to re-activate it.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
need your help
Hey VPKR, Nice of you to try, but not really. Apple will do nothing without a count order and it's not likely you are doing to get one. The only way you can find out information that may tell you who the owner is, would require the password-- it's a "Catch 22." Turn the iPod over to the police, give then all the information you have about the person that sold it to you, and go from there. If bought online, through a web site like eBay, etc. contact the site about a possible fraudulent sale, you may some recourse to either get your money back and the web site can block this person from trying this again. Follow the instructions the web site gives you about what to do with the iPod. They may tell you send back to them or give it to the police. If you used a check or credit card, call your bank or card company and put out a stop payment, then turn this iPod over to the police. Hope this helps. Thanks for being an honest person. Cheers.
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Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have successfully moved 2 other family accounts weeks possibly months ago but this one will not? Am running Snow Leopard 10.6.8 OSX. All ideas welcome as these are original mac accounts and keen not to lose them - call me sentimental:-)
Welcome to the Apple Community.
Unfortunately, OSX 10.6.8 will not support iCloud. You can use the mail address from the iCloud account with Snow Leopard bot not the rest of the iCloud features. You can access then via the web browser though at iCloud.com.
To set up iCloud mail.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard -
product - PC Toshiba satellite pro Windows
Iphone 3 Model MC603b/a
PC and Iphone were previously successfully associated. I have removed the device from the PC but cannot reconnect itCall AppleCare, because, according to Apple, removing the devices from your support profile should have fixed this issue. You can also try changing your Apple ID password, but given what you've done, I doubt this will help.
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