Perfect for a month, now drop in speed
Hi, I have had BT infinity 2 for just over a month. The speed has been very consistent (around 60-70mpbs download) until yesterday, since then it has drastically dropped to just a mere 1mbps download.
I have HH5, no disconnections, just an unexpected major drop in speed for the past 48 hours.
http://www.speedtest.net/my-result/4096198294
I have a Openreach socket and modem fitted to the wall which lead to both the landline phone and HH5 itself, I have not changed or touched the setup since the engineer fitted everything in mid December.
Thanks
Hi DaveRVD,
Thanks for your post. Are you still having issues with your speed? If so please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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