Perfect line - rubbish upload - any help appreciat...
Hi
I have got "Faster Broadband" which uses the BT Infinity fibre optic to nearest junction box. My download should be 9Mb plus and upload 400k. Download is fine but when I start an upload although it starts at 400k it immediately drops to 64k and remains there. Speedtests confirm the 400k upload speed and an engineer checked my line and got 100% working on it. He said it looked like somthing was throttling the upload speed but I have no idea what. I have tested the upload by transferring a 700Mb test file to 2 seperate FTP sites using both FlashFXP and FTPRush but both have same problem.
I also have BTVision, Freesat and Blu-Ray player connercted to BT Hub but I can't see how any of those would affect the upload speed to this extent.
If anyone has any suggestions that might help I would be really grateful as it's now driving me mad since my main reason foir upgrading was to get a better upload speed !!!!
Thanks for reading
Mike
Hi Shadowmikeuk
Welcome to the forum. Sorry to read of the problems you are having with your connection.
Send us an email using the contact us link in my profile, you can find this link in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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