Performanc​e Issues with the Support Forum

Thank you for visiting the new HP Consumer Support Forums.
We know that the site is having intermittent performance issues. We are actively working on the issue and hope to have it resolved shortly. 
See you on the boards.
GarenT
One of the HP Forum Admins. 
Message Edited by DaniW on 11-21-2008 07:24 AM
HP Product Expert for the Officejet Pro X Series.
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!

We have just completed an enhancement to the Forum and believe you should see much better site performance
THANKS!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • Firefox is not able load any websites but others programs can. i tried everything given in the support forum but nothing worked out. so can you please help me out with it?

    firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!

    firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!

  • So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase it...

    So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
    Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
    Can anyone suggest a solution to this vexing problem?
    Thanks in advance.

    Jeremy.Laurin,
    have you tried agb76’s approach here?

  • HT204053 The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert ano

    sir have this error so what can i do The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

    It looks like the iPhone is locked to a carrier that is not the one you are trying to use.
    You need to determine which carrier it is locked to and then contact them to see if they are willing to authorise the unlocking of your iPhone.  As ManSinha mentioned, many carriers will only authorised the unlock if requested by the customer who had the contract with them for this iPhone.
    Remember that only the carrier who owns the lock on your Iphone can authorise Apple to unlock the iPhone in their servers.  You need to contact the carrier or have the previous owner of the iPhone request the unlocking.

  • HT1937 the SIM card that you currently have installed in this iPhone is form a carrier that is not supported under the activation policy that is currently assigned by the activation server.this is not a hardware issue with the iphon. please insert another

    the SIM card that you currently have installed in this iPhone is form a carrier that is not supported under the activation policy that is currently assigned by the activation server.this is not a hardware issue with the iphon. please insert another SIM card from supported carrier or request that this iPhone be unlocked by your carrier.

    Similar issue
    here is the description
    I have similar message but for me the Verizon guys said they unlocked it and when I actually connected to iTunes using Verizon sim card and then did the restore as new iphone then everything worked well and at the end i saw the message "Congrats, your iphone is now unlocked" and then I did the set up as new iphone for my kid.
    Once new apple ID was set up, then I removed the verizon SIM and then inserted prepaid t-mobile sim card and after the phone booted up then I got the same message like  above...."not supported"
    What do i do now? I think the phone is unlocked right?
    Also do I need to insert Verizon SIM card and do restore as NEW and this time do not set up the iphone but change the SIM card and then set up or ?
    I am confused and other threads were talking that if you get congrats message then u shd be good to use other SIM cards....please help!!!

  • I m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help. i have told them nuumerous times that for better understanding i have made a video of it but no response.. really disspoint

    i m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help.
    i have told them nuumerous times that for better understanding i have made a video of it but no response..
    really disspointed with your customer support.
    i have uploaded them in google docs..links below.. t
    he first one happened on 30th of april 2014   https://docs.google.com/file/d/0B6z0lUXVGPGrc0tXNnZFaDQ3WDg/edit
    the second happened today. i called customer care but no satisfactory respose either.  https://docs.google.com/file/d/0B6z0lUXVGPGrSldEeWQ3aGFhaDA/edit
    who is going to help me out and atleast pay attention to what my problem is. apple seems to ignore my attempts to show them what is the problem... the dont even want to see the videos.. !! disgusting.
    its still under warrenty. please help.

    Take your iPhone to an Apple Store or authorized service center in the country where you purchased the iPhone and they will look at it and replace it under warranty if applicable.
    If you cannot take it person contact them to determine how to send them your phone.
    You can't expect them to replace your iPhone without first examining it.

  • Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

    Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
    I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

    If you paid for what you used then it was not a trial.
    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Are there any known issue with the HP 3005pr USB 3 replicator ?

    Hi,
    I recently ordered an HP laptop Pavilion dv6t-7000 with Intel i7 and nVidia video. While the unit isn't due to arrve for about 2 weeks, I'm looking for a docking station/port replicator.
    Are there any known issues with the HP 3005pr USB 3 replicator ? Does it fully support Win7 64 bit? I am also considering the Targa U3 unit, but I'd prefer HP if I can be assured that it works.
    I'd like to be able to leave the laptop closed when at my desk so I can use  an external keyboard, mouse, and monitor.
    Does HP make this device or does a 3rd party make it for them?
    I've read so many stories on various forums regarding these things.
    Any suggestions from HP or others? I need to order something soon, but I don't want head aches when it arrives.
    thanks,
    Steve

    This HP USB 3.0 Port Replicator fully supports with Windows 7 64-bit, if that is the one that you are talking about.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Has anyone having an issue with the iphone 6 signal cell strength on Verizon?

    Is anyone having an issue with the iPhone 6 signal on Verizon?

    I'm having the same issue as most of you on this forum. my current OS is 4.3.5 and after a factory reset, the camera started working fine, however, once i done the restore the camera reverted back to the same issue - "the shutter on the screen wont open, and the still/video switch just flashes" - what is more strange is, i have the HP home&biz app installed and this has a camera function and the camera seems to work fine with that, therefore suggesting there is nothing wrong with the hardware and this is a software issue. I'm currently awaiting a member of the Apple support team to call me about this, will keep you posted. BTW - someone suggested, going into Location Services and switching off the camera and apparantly, the issue was resolved for them, unfortunatly, this didn't work for me extremly odd issue indeed!

  • Issue with the recovery

    Hello, I have a Hp Pavillion laptop Model number: HP2000-2202TU with preinstalled Windows 8.I had some issues with the virus so i formatted my laptop and directly installed windows 10.I was unable to use the product key of the Windows 8 to activate windows 10.From friends and this forum i got an advice to recover the Windows 8 and then upgrade it to Windows 10.But i am trying it from two days i am unable to go back again to windows 8.I am unable to find which version of windows 8 is installed on this model.I am not finding the windows 8 64 bit to download.Can you please tell me what to do or can give me links for1. HP recovery management downloads2. which version of windows 8 was installed?3. Link for the windows 8 64 bit which i can use this OEM product Key.Any other methods to overcome this.  

    According to the matrix documentation of 11 release 1 which clearly state that 9.2.0.8 can support all as my installation
    as following
    databases version (9.2.1.0, 9.2.0.8, 10.2.0.4, 11.1.0.6)
    Rman catalog database + Schema + Rman utility is (9.2.0.8) database
    Now 11 release 2 matrix documentation says no you have to use 10.2.0.3 even oracle documents are confusing me
    I have successfully registered all the database in my catalog as well run ( crosscheck archivelog all, report schema ) was functioning smoothly
    when its came to the integration part to HP - Data Protector it started to through me an error ( this version of database its not compatible with recovery manager)
    and what does this oracle document senario means
    ====================
    RMAN Compatibility:
    Scenario
    Assume that you maintain a production databases of the following releases:
    9.2.0
    10.2.0
    11.2.0
    You want to record RMAN repository data about these databases in a single recovery catalog database. According to Table B-2, you can use a single 11.2.0 recovery catalog database with a 11.2.0 catalog schema for all target databases. Ensure that the version of the RMAN client used to back up each target database meets the following requirements:
    Use the 9.2.0 RMAN executable to back up the 9.2.0 database.
    Use either the 9.2.0 or 10.2.0 RMAN executable to back up the 10.2.0 database.
    Use any RMAN executable to back up the 11.2.0 database.
    ==================================
    All what i want is to achieve one single catalog for all the above mentioned oracle versions and can be integrated with HP-DP
    can anyone explain this doubts and give me a best solution to achieve desire solution if not what are the altarnative ??/
    thanks and sorry its quite log post
    Regards

  • Issues with the Surface Pro 3's pen in Photoshop CS6

    I used photoshop CS6 with no problems on my old computer that was connected to a graphics tablet.
    However, I recently bought a new windows computer called the Surface Pro 3. Everything works perfectly with the trackpad and touch, but I've had some issues with the Surface pen.
    The pen can draw on the canvas, but whenever I click something on any of the windows with the pen, the entire application freezes and I would have to click the computer's taskbar at the bottom to unfreeze the application.
    It's impossible to work like this. Is there any solution to fix this problem? It says that the version of photoshop I have is Adobe Photoshop Version: 13.1.2

    If you have Photoshop CS6 version 13.1.2 which is the Subscription version of Photoshop,  You shoule  Isstall Photoshop CC 2014 on your surface Pro 3.  It will work without problems on the surface Pro 3 and you will also have the option have the option to use Photoshop CC 2014 preference 2x UI to scale Photoshop's UI up in size on your Surface Pro 3.
    If you do not have a subscription the Perpetual version of windows CS6 should be version 13.0.1.3.  In that case the only way to scale Photoshop UI is to have windows do it. You would need to to update your windows 8.1 registry and add an external Photoshop manifest file in your Photoshop CS6 folder.  To get the Surface Pro 3 pen to work with Photoshop you would need to install NTig pen device drivers the support the wintab APIs.
    You will not be able to use Photoshop without a keyboard popping up the windows onscreen keyboard is too cumbersome.  You can use a utility like Touchkey to create Overlay touch keys on Photoshop and use Photoshop without a keyboard.
    The differece betweek Adobe 2XUI scaling an windows scaling ise windows scaling scalet the image areas as well as the Photoshops UI
    A couple of touchkey overlat keyboards could look something like this

  • I have an issue with the address browser in mail in Yosemite

    I am using IOS 10.10.1 now on an iMac and have discovered an issue with the address browser in mail.
    Previously in my pending to send email toolbar there was a contacts icon which I clicked  on to display my contacts list. I could hold down the Command button and select as many contacts I wanted (often up to 100), then select the field to send (to, ccc, bcc) and the contact would appear.
    Now, I have to click the + sign at the end of the field line, and select recipients one at a time. Not only that, but I have to click twice to get to the email address, once on the name and then the email address drops down under the name and then I click on the email address. When I do that the drop down box disappears and the recipient's email address goes to the field. I have tried all combinations of buttons to be able to choose multiple addresses but haven't found the right one yet.
    An Apple Support guy told me to open my regular Address book, and hold down the command button to choose multiple recipients then drag them to the field on my already opened send email.
    This is one way around the issue (which wasn't an issue in Mavericks) but where some recipients have two or more email addresses listed in my contacts it means I have to manually go through the finished list on my emails to make sure the most desired one was selected. What a pain.
    Also, previously, where I was sending out many emails and wanted to stop say half way down my list, and send, I could come back to that list for the next email and see where I'd got up to.
    I don't want to make groups because my recipients vary depending on what I am sending so my lists change constantly.
    Any suggestions?
    Last point...who archives? On my regular email page I now have the Archive icon to the left of my Delete icon which I would prefer was to the left, first in the line as this is the icon I use mostly. With Folders, my Sent and Trash lists, who needs to archive?
    Cheers,

    Last point...who archives? On my regular email page I now have the Archive icon to the left of my Delete icon which I would prefer was to the left, first in the line as this is the icon I use mostly. With Folders, my Sent and Trash lists, who needs to archive?
    I can help you only with the placement of the icon placement -- if you right-mouse click on the toolbar, then select Customize Toolbar, you can move an icon to where you want it to be.

  • My MacBook Pro 13" (2012) is running Windows 7 on Bootcamp and there is an issue with the headset I'm using.

    My MacBook Pro 13" (2012) is running Windows 7 on Bootcamp and there is an issue with the headset I'm using. I use a cheap Logitech Stereo Headset H130, but since there is only on audio plugin on the computer, I purchased a 3.5 mm 4-pin smartphone audio adapter thingy. That allowed me to put both my the sound coming to my headset & the microphone on my headset onto one wire. Everything worked wonderfully when running the Mac OS since they probably have support for that kind of stuff. The problem is though that once I try to use the same method in Windows 7, the OS doesn't recognize my headset microphone at all, but, instead when recording my voice decides to use the built-in mac microphone. Using this adapter still allows me to hear from my headset, but not use the microphone and that becomes a problem. It might be so that Windows 7 doesn't have support\drivers for that... How should I continue from here on out? Any advice?

    From what I have read from others on here you may be out of luck. You would need the appropriate Windows drivers for the Cirrus chip in the Mac and no one has been able to successfully locate them. Apple wouldn't support this since Windows is an optional install.
    Sorry to bring the bad news.

  • Are there any known issues with the latest update to iTunes on Windows 7 maxing out the processor and nearly bringing the system to a hault.

    Has anyone experienced an issue with the latest update to iTunes (11.2.0.115) for Windows where iTunes pegs out the processor at 97%, 98%, and holds there for maybe 15 minutes before dropping to 50%. During that time, the system is basically useless. You just have to ride it out. I'm running Windows 7 Home Premium.

    Hi OnceBeforeIDie,
    Welcome to Apple Support Communities!
    Take a look at the article below, it has some some tips that will resolve a performance issues like the one you described.
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    -Jason

  • How do you find what you posted to the support forum?

    Last night I posted a question about Firefox being unable to load certain https URLs, but now I can't find it. I would like to be able to find it to see if anyone has made any helpful replies. In the forum settings, I have the following checkboxes:
    Watch forum threads I start:
    Watch forum threads I comment in:
    Watch KB discussion threads I start:
    Watch KB discussion threads I comment in:
    Send emails for private messages:
    All of the above settings are checked, but I can't find where in the interface for these forums I should go to view the threads and comments that I am "watching."
    I will bookmark this present support topic so that I can return to it later.
    thank you for any help you can provide!

    ha ha ha oh my god...
    okay, thank you for the help... I see what the problem is... this web site's UI has a shortcoming...
    this URL:
    https://support.mozilla.org/en-US/home
    appears to be the home page of the forums... but it is not....
    the home page of the forums is buried in a link off to the side in a list labeled "For Contributors"... I mean... by seeking help in the forums, I'm now a "contributor"? ehhh... English... It'd be nice if the UI designers would use it...
    the home page to the forums is found via this URL:
    https://support.mozilla.org/en-US/questions
    See... whoever named that URL had the right idea... instead of
    https://support.mozilla.org/en-US/contributors , the person used:
    https://support.mozilla.org/en-US/questions
    hmmm.... now if the heading on the right said:
    "For people with questions"
    then I would have scanned it more closely, and I would have noticed "Support Forum Home" in the list.
    I think the fact that so many people use Firefox is really a testament to how bad the other software out there really is, not to how good the Firefox stuff is or how responsive the firefox people are... E.g. is anyone going to actually learn from my above experience, and make the support forums easier to find?
    Is anyone going to actually put a link to the forums in the dashboard for the account that is used to log into the forums?
    No, not a chance...
    I mean, yes, I get that the link to the forums home page is always in the footer at the right, but come on, for crying out loud... so are stupid advertisements... it's a footer or side bar or whatever you want to call it... people are trained on a subconscious level, by now, to ignore that crap. If you were going to design a forum, would you take the most important links, and put them off to the side, where they are less likely to be noticed?
    This is what I see when I bring up my dashboard:
    https://support.mozilla.org/en-US/user/630258
    I mean, if you are a small time developer, with a few thousand users, you probably don't have the time or the resources to make something that's optimal... but when you have millions upon millions of users... optimizing your interface might be worth looking into.... you know... auditing the performance and effectiveness of your UI now and again might be a good idea... You take the few minutes that you waste a user with a confusing counter-intuitive non-standards-based interface, and you multiply that by millions of users, and what can I say... that's a *lot* of waste.
    You don't even have an index of forum content... everything is found by searching... Imagine if you walked into a library, and they had NO catalog.. Instead, all books just tossed into a database, and the only way to find anything is by searching. That would be... just incredibly stupid.... That is what this forum interface is.

Maybe you are looking for