Performance Dialogue error - Query "Status Overview is already open in ano

Hi All,
We implemented ESS MSS on Portal 7.01 SP8. With With SAP_ESS 603 SP7 and BP_ERP5ESS 1.41 SP9
This is for country Qatar and it has made as a copy of GB as SAP doesnt provide any country structure for Qatar.
We are facing error in Performance Dialog saying "Query "Status Overview is already open in another session" when click / display button is clicked after selecting the Appriasal document in ESS.
This is working fine for all other countries and also this works fine if another country's portal role is assigned to same PRNR or test user.
We cant see any locks in backend / portal.
Please can someone help.

Hi Siddharth,
We have already checked and there were/are no locks in Sm12.
I tried deleting the locks using the mentioned program, in result is does say that ! query found but when I go to Portal and open the Performance Dialogue document , I still get the error Query " " is already open in another session
Note 1432358 is for  SAP_BASIS >= 701 which is suitable for our case but, just wanted to check, Performance dialogue works fine for all other countries and only for this particular country it's not working.
We are able to replicate this in Development and Test, both the environments.
Also, when this particular user is assigned, another country's portal roles the problem doesnt occur.
Any clues?

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    Pranita S

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