Performance issue in DB need help with analysing this ADDM report

Hi,
My environment:
Os: RHEL5U3 / 11.1.0.7 64 bit / R12.1.1 64 bit
Issue:
Few days are am facing serious of performance problem in our Production instance. Normally the issue will occur 5 to 10 minutes occasionally per day. At the time of issue we not able to access the EBS application its taking time to load. But backend all the oracle, listener and apps services are up and running. No locks at table and session level. Cpu and memory usage is normal.
We have monitored using "Enterprise Manager" for this issue and we found the wait session present more in Active session tab. At this time EBS application is not able access its loading too time. After some time the in Active session tab the wait session came normal and when we try to access the EBS application its working fine.
We try to find the cause of the issue by running addm report. But am not able to understand what its says. Kindly suggests me
ADDM Report for Task 'TASK_42656'
Analysis Period
AWR snapshot range from 14754 to 14755.
Time period starts at 17-APR-12 11.00.22 AM
Time period ends at 17-APR-12 12.00.33 PM
Analysis Target
Database 'PRD' with DB ID 1789440879.
Database version 11.1.0.7.0.
ADDM performed an analysis of instance PRD, numbered 1 and hosted at
advgrpdb.advgroup.ae.
Activity During the Analysis Period
Total database time was 18674 seconds.
The average number of active sessions was 5.17.
Summary of Findings
Description Active Sessions Recommendations
Percent of Activity
1 Top SQL by DB Time 3.43 | 66.33 5
2 Buffer Busy 2.52 | 48.81 5
3 Buffer Busy 1.39 | 26.81 2
4 Log File Switches .91 | 17.56 1
5 Buffer Busy .56 | 10.87 2
6 Undersized SGA .38 | 7.37 1
7 Commits and Rollbacks .28 | 5.42 1
8 Undo I/O .18 | 3.53 0
9 CPU Usage .13 | 2.57 1
10 Top SQL By I/O .11 | 2.21 1
Findings and Recommendations
Finding 1: Top SQL by DB Time
Impact is 3.43 active sessions, 66.33% of total activity.
SQL statements consuming significant database time were found.
Recommendation 1: SQL Tuning
Estimated benefit is 1.59 active sessions, 30.8% of total activity.
Action
Investigate the SQL statement with SQL_ID "a49xsqhv0h31b" for possible
performance improvements.
Related Object
SQL statement with SQL_ID a49xsqhv0h31b.
SELECT R.Conc_Login_Id, R.Request_Id, R.Phase_Code, R.Status_Code,
P.Application_ID, P.Concurrent_Program_ID, P.Concurrent_Program_Name,
R.Enable_Trace, R.Restart, DECODE(R.Increment_Dates, 'Y', 'Y', 'N'),
R.NLS_Compliant, R.OUTPUT_FILE_TYPE, E.Executable_Name,
E.Execution_File_Name, A2.Basepath, DECODE(R.Stale, 'Y', 'C',
P.Execution_Method_Code), P.Print_Flag, P.Execution_Options,
DECODE(P.Srs_Flag, 'Y', 'Y', 'Q', 'Y', 'N'), P.Argument_Method_Code,
R.Print_Style, R.Argument_Input_Method_Code, R.Queue_Method_Code,
R.Responsibility_ID, R.Responsibility_Application_ID, R.Requested_By,
R.Number_Of_Copies, R.Save_Output_Flag, R.Printer, R.Print_Group,
R.Priority, U.User_Name, O.Oracle_Username,
O.Encrypted_Oracle_Password, R.Cd_Id, A.Basepath,
A.Application_Short_Name, TO_CHAR(R.Requested_Start_Date,'YYYY/MM/DD
HH24:MI:SS'), R.Nls_Language, R.Nls_Territory,
R.Nls_Numeric_Characters, DECODE(R.Parent_Request_ID, NULL, 0,
R.Parent_Request_ID), R.Priority_Request_ID, R.Single_Thread_Flag,
R.Has_Sub_Request, R.Is_Sub_Request, R.Req_Information,
R.Description, R.Resubmit_Time, TO_CHAR(R.Resubmit_Interval),
R.Resubmit_Interval_Type_Code, R.Resubmit_Interval_Unit_Code,
TO_CHAR(R.Resubmit_End_Date,'YYYY/MM/DD HH24:MI:SS'),
Decode(E.Execution_File_Name, NULL, 'N', Decode(E.Subroutine_Name,
NULL, Decode(E.Execution_Method_Code, 'I', 'Y', 'J', 'Y', 'N'),
'Y')), R.Argument1, R.Argument2, R.Argument3, R.Argument4,
R.Argument5, R.Argument6, R.Argument7, R.Argument8, R.Argument9,
R.Argument10, R.Argument11, R.Argument12, R.Argument13, R.Argument14,
R.Argument15, R.Argument16, R.Argument17, R.Argument18, R.Argument19,
R.Argument20, R.Argument21, R.Argument22, R.Argument23, R.Argument24,
R.Argument25, X.Argument26, X.Argument27, X.Argument28, X.Argument29,
X.Argument30, X.Argument31, X.Argument32, X.Argument33, X.Argument34,
X.Argument35, X.Argument36, X.Argument37, X.Argument38, X.Argument39,
X.Argument40, X.Argument41, X.Argument42, X.Argument43, X.Argument44,
X.Argument45, X.Argument46, X.Argument47, X.Argument48, X.Argument49,
X.Argument50, X.Argument51, X.Argument52, X.Argument53, X.Argument54,
X.Argument55, X.Argument56, X.Argument57, X.Argument58, X.Argument59,
X.Argument60, X.Argument61, X.Argument62, X.Argument63, X.Argument64,
X.Argument65, X.Argument66, X.Argument67, X.Argument68, X.Argument69,
X.Argument70, X.Argument71, X.Argument72, X.Argument73, X.Argument74,
X.Argument75, X.Argument76, X.Argument77, X.Argument78, X.Argument79,
X.Argument80, X.Argument81, X.Argument82, X.Argument83, X.Argument84,
X.Argument85, X.Argument86, X.Argument87, X.Argument88, X.Argument89,
X.Argument90, X.Argument91, X.Argument92, X.Argument93, X.Argument94,
X.Argument95, X.Argument96, X.Argument97, X.Argument98, X.Argument99,
X.Argument100, R.number_of_arguments, C.CD_Name,
NVL(R.Security_Group_ID, 0), NVL(R.org_id, 0) FROM
fnd_concurrent_requests R, fnd_concurrent_programs P, fnd_application
A, fnd_user U, fnd_oracle_userid O, fnd_conflicts_domain C,
fnd_concurrent_queues Q, fnd_application A2, fnd_executables E,
fnd_conc_request_arguments X WHERE R.Status_code = 'I' And
((R.OPS_INSTANCE is null) or (R.OPS_INSTANCE = -1) or
(R.OPS_INSTANCE =
decode(:dcp_on,1,FND_CONC_GLOBAL.OPS_INST_NUM,R.OPS_INSTANCE))) And
R.Request_ID = X.Request_ID(+) And R.Program_Application_Id =
P.Application_Id(+) And R.Concurrent_Program_Id =
P.Concurrent_Program_Id(+) And R.Program_Application_Id =
A.Application_Id(+) And P.Executable_Application_Id =
E.Application_Id(+) And P.Executable_Id =
E.Executable_Id(+) And P.Executable_Application_Id =
A2.Application_Id(+) And R.Requested_By = U.User_Id(+) And R.Cd_Id
= C.Cd_Id(+) And R.Oracle_Id = O.Oracle_Id(+) And Q.Application_Id =
:q_applid And Q.Concurrent_Queue_Id = :queue_id And (P.Enabled_Flag
is NULL OR P.Enabled_Flag = 'Y') And R.Hold_Flag = 'N' And
R.Requested_Start_Date <= Sysdate And ( R.Enforce_Seriality_Flag =
'N' OR ( C.RunAlone_Flag = P.Run_Alone_Flag And (P.Run_Alone_Flag =
'N' OR Not Exists (Select Null From Fnd_Concurrent_Requests Sr
Where Sr.Status_Code In ('R', 'T') And Sr.Enforce_Seriality_Flag =
'Y' And Sr.CD_id = C.CD_Id)))) And Q.Running_Processes <=
Q.Max_Processes And R.Rowid = :reqname And
((P.Execution_Method_Code != 'S' OR
(R.PROGRAM_APPLICATION_ID,R.CONCURRENT_PROGRAM_ID) IN
((0,98),(0,100),(0,31721),(0,31722),(0,31757))) AND
((R.PROGRAM_APPLICATION_ID,R.CONCURRENT_PROGRAM_ID) NOT IN
((510,40112),(510,40113),(510,41497),(510,41498),(530,41859),(530,418
60),(535,41492),(535,41493),(535,41494)))) FOR UPDATE OF
R.status_code NoWait
Rationale
SQL statement with SQL_ID "a49xsqhv0h31b" was executed 4686 times and
had an average elapsed time of 1.2 seconds.
Rationale
Waiting for event "buffer busy waits" in wait class "Concurrency"
accounted for 85% of the database time spent in processing the SQL
statement with SQL_ID "a49xsqhv0h31b".
Rationale
Waiting for event "log file switch (checkpoint incomplete)" in wait
class "Configuration" accounted for 9% of the database time spent in
processing the SQL statement with SQL_ID "a49xsqhv0h31b".
Recommendation 3: SQL Tuning
Estimated benefit is .56 active sessions, 10.91% of total activity.
Action
Investigate the SQL statement with SQL_ID "5d7957yktf3nn" for possible
performance improvements.
Related Object
SQL statement with SQL_ID 5d7957yktf3nn.
UPDATE ICX_SESSIONS SET TIME_OUT = :B2 WHERE SESSION_ID = :B1
Rationale
SQL statement with SQL_ID "5d7957yktf3nn" was executed 266 times and had
an average elapsed time of 7.6 seconds.
Rationale
Waiting for event "buffer busy waits" in wait class "Concurrency"
accounted for 86% of the database time spent in processing the SQL
statement with SQL_ID "5d7957yktf3nn".
Rationale
Waiting for event "log file switch (checkpoint incomplete)" in wait
class "Configuration" accounted for 7% of the database time spent in
processing the SQL statement with SQL_ID "5d7957yktf3nn".
Finding 2: Buffer Busy
Impact is 2.52 active sessions, 48.81% of total activity.
Read and write contention on database blocks was consuming significant
database time.
Recommendation 1: Application Analysis
Estimated benefit is 1.42 active sessions, 27.44% of total activity.
Action
Trace the cause of object contention due to SELECT statements in the
application using the information provided.
Related Object
Database object with ID 34562.
Rationale
The SELECT statement with SQL_ID "a49xsqhv0h31b" was significantly
affected by "buffer busy" waits.
Related Object
SQL statement with SQL_ID a49xsqhv0h31b.
SELECT R.Conc_Login_Id, R.Request_Id, R.Phase_Code, R.Status_Code,
P.Application_ID, P.Concurrent_Program_ID, P.Concurrent_Program_Name,
R.Enable_Trace, R.Restart, DECODE(R.Increment_Dates, 'Y', 'Y', 'N'),
R.NLS_Compliant, R.OUTPUT_FILE_TYPE, E.Executable_Name,
E.Execution_File_Name, A2.Basepath, DECODE(R.Stale, 'Y', 'C',
P.Execution_Method_Code), P.Print_Flag, P.Execution_Options,
DECODE(P.Srs_Flag, 'Y', 'Y', 'Q', 'Y', 'N'), P.Argument_Method_Code,
R.Print_Style, R.Argument_Input_Method_Code, R.Queue_Method_Code,
R.Responsibility_ID, R.Responsibility_Application_ID, R.Requested_By,
R.Number_Of_Copies, R.Save_Output_Flag, R.Printer, R.Print_Group,
R.Priority, U.User_Name, O.Oracle_Username,
O.Encrypted_Oracle_Password, R.Cd_Id, A.Basepath,
A.Application_Short_Name, TO_CHAR(R.Requested_Start_Date,'YYYY/MM/DD
HH24:MI:SS'), R.Nls_Language, R.Nls_Territory,
R.Nls_Numeric_Characters, DECODE(R.Parent_Request_ID, NULL, 0,
R.Parent_Request_ID), R.Priority_Request_ID, R.Single_Thread_Flag,
R.Has_Sub_Request, R.Is_Sub_Request, R.Req_Information,
R.Description, R.Resubmit_Time, TO_CHAR(R.Resubmit_Interval),
R.Resubmit_Interval_Type_Code, R.Resubmit_Interval_Unit_Code,
TO_CHAR(R.Resubmit_End_Date,'YYYY/MM/DD HH24:MI:SS'),
Decode(E.Execution_File_Name, NULL, 'N', Decode(E.Subroutine_Name,
NULL, Decode(E.Execution_Method_Code, 'I', 'Y', 'J', 'Y', 'N'),
'Y')), R.Argument1, R.Argument2, R.Argument3, R.Argument4,
R.Argument5, R.Argument6, R.Argument7, R.Argument8, R.Argument9,
R.Argument10, R.Argument11, R.Argument12, R.Argument13, R.Argument14,
R.Argument15, R.Argument16, R.Argument17, R.Argument18, R.Argument19,
R.Argument20, R.Argument21, R.Argument22, R.Argument23, R.Argument24,
R.Argument25, X.Argument26, X.Argument27, X.Argument28, X.Argument29,
X.Argument30, X.Argument31, X.Argument32, X.Argument33, X.Argument34,
X.Argument35, X.Argument36, X.Argument37, X.Argument38, X.Argument39,
X.Argument40, X.Argument41, X.Argument42, X.Argument43, X.Argument44,
X.Argument45, X.Argument46, X.Argument47, X.Argument48, X.Argument49,
X.Argument50, X.Argument51, X.Argument52, X.Argument53, X.Argument54,
X.Argument55, X.Argument56, X.Argument57, X.Argument58, X.Argument59,
X.Argument60, X.Argument61, X.Argument62, X.Argument63, X.Argument64,
X.Argument65, X.Argument66, X.Argument67, X.Argument68, X.Argument69,
X.Argument70, X.Argument71, X.Argument72, X.Argument73, X.Argument74,
X.Argument75, X.Argument76, X.Argument77, X.Argument78, X.Argument79,
X.Argument80, X.Argument81, X.Argument82, X.Argument83, X.Argument84,
X.Argument85, X.Argument86, X.Argument87, X.Argument88, X.Argument89,
X.Argument90, X.Argument91, X.Argument92, X.Argument93, X.Argument94,
X.Argument95, X.Argument96, X.Argument97, X.Argument98, X.Argument99,
X.Argument100, R.number_of_arguments, C.CD_Name,
NVL(R.Security_Group_ID, 0), NVL(R.org_id, 0) FROM
fnd_concurrent_requests R, fnd_concurrent_programs P, fnd_application
A, fnd_user U, fnd_oracle_userid O, fnd_conflicts_domain C,
fnd_concurrent_queues Q, fnd_application A2, fnd_executables E,
fnd_conc_request_arguments X WHERE R.Status_code = 'I' And
((R.OPS_INSTANCE is null) or (R.OPS_INSTANCE = -1) or
(R.OPS_INSTANCE =
decode(:dcp_on,1,FND_CONC_GLOBAL.OPS_INST_NUM,R.OPS_INSTANCE))) And
R.Request_ID = X.Request_ID(+) And R.Program_Application_Id =
P.Application_Id(+) And R.Concurrent_Program_Id =
P.Concurrent_Program_Id(+) And R.Program_Application_Id =
A.Application_Id(+) And P.Executable_Application_Id =
E.Application_Id(+) And P.Executable_Id =
E.Executable_Id(+) And P.Executable_Application_Id =
A2.Application_Id(+) And R.Requested_By = U.User_Id(+) And R.Cd_Id
= C.Cd_Id(+) And R.Oracle_Id = O.Oracle_Id(+) And Q.Application_Id =
:q_applid And Q.Concurrent_Queue_Id = :queue_id And (P.Enabled_Flag
is NULL OR P.Enabled_Flag = 'Y') And R.Hold_Flag = 'N' And
R.Requested_Start_Date <= Sysdate And ( R.Enforce_Seriality_Flag =
'N' OR ( C.RunAlone_Flag = P.Run_Alone_Flag And (P.Run_Alone_Flag =
'N' OR Not Exists (Select Null From Fnd_Concurrent_Requests Sr
Where Sr.Status_Code In ('R', 'T') And Sr.Enforce_Seriality_Flag =
'Y' And Sr.CD_id = C.CD_Id)))) And Q.Running_Processes <=
Q.Max_Processes And R.Rowid = :reqname And
((P.Execution_Method_Code != 'S' OR
(R.PROGRAM_APPLICATION_ID,R.CONCURRENT_PROGRAM_ID) IN
((0,98),(0,100),(0,31721),(0,31722),(0,31757))) AND
((R.PROGRAM_APPLICATION_ID,R.CONCURRENT_PROGRAM_ID) NOT IN
((510,40112),(510,40113),(510,41497),(510,41498),(530,41859),(530,418
60),(535,41492),(535,41493),(535,41494)))) FOR UPDATE OF
R.status_code NoWait
UPDATE ICX_SESSIONS SET LAST_CONNECT = SYSDATE WHERE SESSION_ID = :B1
Recommendation 1: Schema Changes
Estimated benefit is .03 active sessions, .62% of total activity.
Action
Consider rebuilding the TABLE "APPLSYS.FND_LOGIN_RESP_FORMS" with object
ID 34651 using a higher value for PCTFREE.
Related Object
Database object with ID 34651.
Rationale
The UPDATE statement with SQL_ID "cqc5crhxxt36t" was significantly
affected by "buffer busy" waits.
Related Object
SQL statement with SQL_ID cqc5crhxxt36t.
UPDATE FND_LOGIN_RESP_FORMS FLRF SET END_TIME = SYSDATE WHERE
FLRF.LOGIN_ID = :B2 AND FLRF.LOGIN_RESP_ID = :B1 AND FLRF.END_TIME IS
NULL AND (FLRF.FORM_ID, FLRF.FORM_APPL_ID) = (SELECT F.FORM_ID,
F.APPLICATION_ID FROM FND_FORM F, FND_APPLICATION A WHERE F.FORM_NAME
= :B4 AND F.APPLICATION_ID = A.APPLICATION_ID AND
A.APPLICATION_SHORT_NAME = :B3 )
Symptoms That Led to the Finding:
Wait class "Concurrency" was consuming significant database time.
Impact is 2.53 active sessions, 48.87% of total activity.
Finding 4: Log File Switches
Impact is .91 active sessions, 17.56% of total activity.
Log file switch operations were consuming significant database time while
waiting for checkpoint completion.
This problem can be caused by use of hot backup mode on tablespaces. DML to
tablespaces in hot backup mode causes generation of additional redo.
Recommendation 1: Database Configuration
Estimated benefit is .91 active sessions, 17.56% of total activity.
Action
Verify whether incremental shipping was used for standby databases.
Symptoms That Led to the Finding:
Wait class "Configuration" was consuming significant database time.
Impact is .91 active sessions, 17.63% of total activity.
Finding 5: Buffer Busy
Impact is .56 active sessions, 10.87% of total activity.
A hot data block with concurrent read and write activity was found. The block
belongs to segment "ICX.ICX_SESSIONS" and is block 243489 in file 36.
Recommendation 1: Application Analysis
Estimated benefit is .56 active sessions, 10.87% of total activity.
Action
Investigate application logic to find the cause of high concurrent read
and write activity to the data present in this block.
Related Object
Database block with object number 37562, file number 36 and block
number 243489.
Rationale
The SQL statement with SQL_ID "5d7957yktf3nn" spent significant time on
"buffer busy" waits for the hot block.
Related Object
SQL statement with SQL_ID 5d7957yktf3nn.
UPDATE ICX_SESSIONS SET TIME_OUT = :B2 WHERE SESSION_ID = :B1
Rationale
The SQL statement with SQL_ID "326up1aym56dd" spent significant time on
"buffer busy" waits for the hot block.
Related Object
SQL statement with SQL_ID 326up1aym56dd.
UPDATE ICX_SESSIONS SET LAST_CONNECT = SYSDATE WHERE SESSION_ID = :B1
Recommendation 2: Schema Changes
Estimated benefit is .56 active sessions, 10.87% of total activity.
Action
Consider rebuilding the TABLE "ICX.ICX_SESSIONS" with object ID 37562
using a higher value for PCTFREE.
Related Object
Database object with ID 37562.
Symptoms That Led to the Finding:
Wait class "Concurrency" was consuming significant database time.
Impact is 2.53 active sessions, 48.87% of total activity.
Finding 6: Undersized SGA
Impact is .38 active sessions, 7.37% of total activity.
The SGA was inadequately sized, causing additional I/O or hard parses.
The value of parameter "sga_target" was "4096 M" during the analysis period.
Recommendation 1: Database Configuration
Estimated benefit is .12 active sessions, 2.33% of total activity.
Action
Increase the size of the SGA by setting the parameter "sga_target" to
4608 M.
Symptoms That Led to the Finding:
Wait class "User I/O" was consuming significant database time.
Impact is .7 active sessions, 13.57% of total activity.
Hard parsing of SQL statements was consuming significant database time.
Impact is .13 active sessions, 2.51% of total activity.
Contention for latches related to the shared pool was consuming
significant database time.
Impact is 0 active sessions, .03% of total activity.
Wait class "Concurrency" was consuming significant database time.
Impact is 2.53 active sessions, 48.87% of total activity.
Finding 7: Commits and Rollbacks
Impact is .28 active sessions, 5.42% of total activity.
Waits on event "log file sync" while performing COMMIT and ROLLBACK operations
were consuming significant database time.
Recommendation 1: Host Configuration
Estimated benefit is .28 active sessions, 5.42% of total activity.
Action
Investigate the possibility of improving the performance of I/O to the
online redo log files.
Rationale
The average size of writes to the online redo log files was 163 K and
the average time per write was 68 milliseconds.
Symptoms That Led to the Finding:
Wait class "Commit" was consuming significant database time.
Impact is .28 active sessions, 5.42% of total activity.
Finding 8: Undo I/O
Impact is .18 active sessions, 3.53% of total activity.
Undo I/O was a significant portion (26%) of the total database I/O.
No recommendations are available.
Symptoms That Led to the Finding:
The throughput of the I/O subsystem was significantly lower than
expected.
Impact is .08 active sessions, 1.46% of total activity.
Wait class "User I/O" was consuming significant database time.
Impact is .7 active sessions, 13.57% of total activity.
Finding 9: CPU Usage
Impact is .13 active sessions, 2.57% of total activity.
Time spent on the CPU by the instance was responsible for a substantial part
of database time.
Recommendation 1: SQL Tuning
Estimated benefit is .13 active sessions, 2.57% of total activity.
Finding 10: Top SQL By I/O
Impact is .11 active sessions, 2.21% of total activity.
Individual SQL statements responsible for significant user I/O wait were
found.
Recommendation 1: SQL Tuning
Estimated benefit is .11 active sessions, 2.22% of total activity.
Action
Run SQL Tuning Advisor on the SQL statement with SQL_ID "b3pnc5yctv2z5".
Related Object
SQL statement with SQL_ID b3pnc5yctv2z5.
INSERT INTO ZX_TRANSACTION_LINES_GT( APPLICATION_ID ,ENTITY_CODE
,EVENT_CLASS_CODE ,TRX_ID ,TRX_LEVEL_TYPE ,TRX_LINE_ID ,LINE_CLASS
,LINE_LEVEL_ACTION ,TRX_LINE_TYPE ,TRX_LINE_DATE
,LINE_AMT_INCLUDES_TAX_FLAG ,LINE_AMT ,TRX_LINE_QUANTITY ,UNIT_PRICE
,PRODUCT_ID ,PRODUCT_ORG_ID ,UOM_CODE ,PRODUCT_CODE ,SHIP_TO_PARTY_ID
,SHIP_FROM_PARTY_ID ,BILL_TO_PARTY_ID ,BILL_FROM_PARTY_ID
,SHIP_FROM_PARTY_SITE_ID ,BILL_FROM_PARTY_SITE_ID
,SHIP_TO_LOCATION_ID ,SHIP_FROM_LOCATION_ID ,BILL_TO_LOCATION_ID
,SHIP_THIRD_PTY_ACCT_ID ,SHIP_THIRD_PTY_ACCT_SITE_ID ,HISTORICAL_FLAG
,TRX_LINE_CURRENCY_CODE ,TRX_LINE_CURRENCY_CONV_DATE
,TRX_LINE_CURRENCY_CONV_RATE ,TRX_LINE_CURRENCY_CONV_TYPE
,TRX_LINE_MAU ,TRX_LINE_PRECISION ,HISTORICAL_TAX_CODE_ID
,TRX_BUSINESS_CATEGORY ,PRODUCT_CATEGORY ,PRODUCT_FISC_CLASSIFICATION
,LINE_INTENDED_USE ,PRODUCT_TYPE ,USER_DEFINED_FISC_CLASS
,ASSESSABLE_VALUE ,INPUT_TAX_CLASSIFICATION_CODE ,ACCOUNT_CCID
,BILL_THIRD_PTY_ACCT_ID ,BILL_THIRD_PTY_ACCT_SITE_ID ,TRX_LINE_NUMBER
,TRX_LINE_DESCRIPTION ,PRODUCT_DESCRIPTION ,USER_UPD_DET_FACTORS_FLAG
,DEFAULTING_ATTRIBUTE1 ) SELECT :B4 ,:B3 ,:B2
,PRL.REQUISITION_HEADER_ID ,:B1 ,PRL.REQUISITION_LINE_ID ,'INVOICE'
,NVL(PRL.TAX_ATTRIBUTE_UPDATE_CODE,'UPDATE') ,'ITEM'
,NVL(PRL.NEED_BY_DATE, SYSDATE) ,'N' ,NVL(PRL.AMOUNT,
PRL.UNIT_PRICE*PRL.QUANTITY) ,PRL.QUANTITY ,PRL.UNIT_PRICE
,PRL.ITEM_ID ,(SELECT FSP.INVENTORY_ORGANIZATION_ID FROM
FINANCIALS_SYSTEM_PARAMS_ALL FSP WHERE FSP.ORG_ID=PRL.ORG_ID)
,(SELECT MUM.UOM_CODE FROM MTL_UNITS_OF_MEASURE MUM WHERE
MUM.UNIT_OF_MEASURE=PRL.UNIT_MEAS_LOOKUP_CODE) ,MSIB.SEGMENT1
,PRL.DESTINATION_ORGANIZATION_ID ,PV.PARTY_ID ,PRH.ORG_ID
,PV.PARTY_ID ,PVS.PARTY_SITE_ID ,PVS.PARTY_SITE_ID
,PRL.DELIVER_TO_LOCATION_ID ,(SELECT HZPS.LOCATION_ID FROM
HZ_PARTY_SITES HZPS WHERE HZPS.PARTY_SITE_ID = PVS.PARTY_SITE_ID)
,(SELECT LOCATION_ID FROM HR_ALL_ORGANIZATION_UNITS WHERE
ORGANIZATION_ID=PRH.ORG_ID) ,PRL.VENDOR_ID ,PRL.VENDOR_SITE_ID ,NULL
,NVL(PRL.CURRENCY_CODE, :B9 ) ,NVL2(PRL.CURRENCY_CODE, PRL.RATE_DATE,
SYSDATE) ,NVL2(PRL.CURRENCY_CODE, PRL.RATE, :B8 )
,NVL2(PRL.CURRENCY_CODE, PRL.RATE_TYPE, :B7 )
,FC.MINIMUM_ACCOUNTABLE_UNIT ,NVL(FC.PRECISION, 2) ,NULL
,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.TRX_BUSINESS_CATEGORY, NULL),
NULL ) ,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.PRODUCT_CATEGORY, NULL), NULL )
,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.PRODUCT_FISC_CLASSIFICATION,
NULL), NULL ) ,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.LINE_INTENDED_USE, NULL), NULL )
,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.PRODUCT_TYPE, NULL), NULL )
,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.USER_DEFINED_FISC_CLASS, NULL),
NULL ) ,DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.ASSESSABLE_VALUE, NULL), NULL )
,DECODE(:B6 , 'REQIMPORT', PRL.TAX_NAME,
DECODE(PRL.TAX_ATTRIBUTE_UPDATE_CODE, 'CREATE',
NVL2(PRL.PARENT_REQ_LINE_ID, ZXLDET.INPUT_TAX_CLASSIFICATION_CODE,
NULL), NULL ) ) ,NVL((SELECT PRD.CODE_COMBINATION_ID FROM
PO_REQ_DISTRIBUTIONS_ALL PRD WHERE PRD.REQUISITION_LINE_ID =
PRL.REQUISITION_LINE_ID AND ROWNUM = 1), MSIB.EXPENSE_ACCOUNT )
,PV.VENDOR_ID ,PVS.VENDOR_SITE_ID ,PRL.LINE_NUM ,PRL.ITEM_DESCRIPTION
,PRL.ITEM_DESCRIPTION ,(SELECT 'Y' FROM DUAL WHERE :B6 = 'REQIMPORT'
AND PRL.TAX_NAME IS NOT NULL) ,PRL.DESTINATION_ORGANIZATION_ID FROM
PO_REQUISITION_HEADERS_ALL PRH, PO_REQUISITION_LINES_ALL PRL,
ZX_LINES_DET_FACTORS ZXLDET, PO_VENDORS PV, PO_VENDOR_SITES_ALL PVS,
MTL_SYSTEM_ITEMS_B MSIB, FND_CURRENCIES FC WHERE
PRH.REQUISITION_HEADER_ID = :B5 AND PRH.REQUISITION_HEADER_ID =
PRL.REQUISITION_HEADER_ID AND ZXLDET.APPLICATION_ID(+) = :B4 AND
ZXLDET.ENTITY_CODE(+) = :B3 AND ZXLDET.EVENT_CLASS_CODE(+) = :B2 AND
ZXLDET.TRX_LEVEL_TYPE(+) = :B1 AND ZXLDET.TRX_LINE_ID(+) =
PRL.PARENT_REQ_LINE_ID AND PV.VENDOR_ID(+) = PRL.VENDOR_ID AND
PVS.VENDOR_SITE_ID(+) = PRL.VENDOR_SITE_ID AND
MSIB.INVENTORY_ITEM_ID(+) = PRL.ITEM_ID AND MSIB.ORGANIZATION_ID(+) =
PRL.ORG_ID AND FC.CURRENCY_CODE(+) = PRL.CURRENCY_CODE AND
NVL(PRL.MODIFIED_BY_AGENT_FLAG, 'N') = 'N' AND NVL(PRL.CANCEL_FLAG,
'N') = 'N' AND NVL(PRL.CLOSED_CODE, 'OPEN') <> 'FINALLY CLOSED' AND
PRL.LINE_LOCATION_ID IS NULL AND PRL.AT_SOURCING_FLAG IS NULL
Rationale
SQL statement with SQL_ID "b3pnc5yctv2z5" was executed 3 times and had
an average elapsed time of 138 seconds.
Rationale
Average time spent in User I/O wait events per execution was 137
seconds.
Symptoms That Led to the Finding:
Wait class "User I/O" was consuming significant database time.
Impact is .7 active sessions, 13.57% of total activity.
Additional Information
Miscellaneous Information
Wait class "Application" was not consuming significant database time.
Wait class "Network" was not consuming significant database time.
Session connect and disconnect calls were not consuming significant database
time.
The database's maintenance windows were active during 100% of the analysis
period.
Regards
Athish

Few days are am facing serious of performance problem in our Production instanceFor production issues, please log a SR.
Was this working before? If yes, any changes been done recently?
Do you have the statistics collected up to date?
Please see these docs.
AutoInvoice Performance Issue When Processing Tax [ID 1059275.1]
R12 : System Hangs When Attempting To Save Blanket Release After Applying Patch 11817843 [ID 1333336.1]
Thanks,
Hussein

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    15 com.apple.AppKit 0x9225fc2b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4433
    16 com.apple.AppKit 0x9225fc2b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4433
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    21 com.apple.AppKit 0x9225fc2b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4433
    22 com.apple.AppKit 0x9225e713 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 306
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    Thread 1:
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    1 libSystem.B.dylib 0x91daf36d pthreadcondwait$UNIX2003 + 73
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    3 com.apple.WebCore 0x955ed885 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
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    5 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
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    0 libSystem.B.dylib 0x91d7d4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
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    4 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1aa97928 0x1a705000 + 3746088
    4 ...romedia.Flash Player.plugin 0x1aacf230 Flash_EnforceLocalSecurity + 125000
    5 ...romedia.Flash Player.plugin 0x1aa97bd2 0x1a705000 + 3746770
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    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1aa97928 0x1a705000 + 3746088
    4 ...romedia.Flash Player.plugin 0x1aacf230 Flash_EnforceLocalSecurity + 125000
    5 ...romedia.Flash Player.plugin 0x1aa97bd2 0x1a705000 + 3746770
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
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    0 libSystem.B.dylib 0x91d7d506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x91dfa89b pthreadcondtimedwait + 47
    3 ...romedia.Flash Player.plugin 0x1aa978d4 0x1a705000 + 3746004
    4 ...romedia.Flash Player.plugin 0x1a9704a3 0x1a705000 + 2536611
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    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1aa97928 0x1a705000 + 3746088
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    5 ...romedia.Flash Player.plugin 0x1aa97bd2 0x1a705000 + 3746770
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    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    0 libSystem.B.dylib 0x91d7d506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x91db10d3 pthreadcond_timedwait_relativenp + 47
    3 com.apple.audio.CoreAudio 0x9193ba47 CAGuard::WaitFor(unsigned long long) + 213
    4 com.apple.audio.CoreAudio 0x9193d602 CAGuard::WaitUntil(unsigned long long) + 70
    5 com.apple.audio.CoreAudio 0x9193bda7 HP_IOThread::WorkLoop() + 759
    6 com.apple.audio.CoreAudio 0x9193baab HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x9192c300 CAPThread::Entry(CAPThread*) + 96
    8 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    9 libSystem.B.dylib 0x91dae5b2 thread_start + 34
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    edi: 0x0000001d esi: 0x00000000 ebp: 0xbfffc8a8 esp: 0xbfffc86c
    ss: 0x0000001f efl: 0x00010246 eip: 0x956e1080 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x29016404
    Binary Images:
    0x1000 - 0x133fef com.apple.Safari 3.1.2 (5525.20.1) <b8911db3c9f4e89257f40775a27be7c6> /Applications/Safari.app/Contents/MacOS/Safari
    0x17b000 - 0x18aff8 SyndicationUI ??? (???) <edde0133829971dbd8a0f3473cdb85fc> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x586000 - 0x6a4ff7 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <56067945130800a348eb076676d41e92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x71c000 - 0x71ffff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9028f8fa35b10a573818bf4600d90fdf> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x757000 - 0x75cfff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x1483e000 - 0x1483fff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x148a6000 - 0x148abff3 libCGXCoreImage.A.dylib ??? (???) <b6cf72d9cbd5312d4ec435e298954ade> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x16290000 - 0x16291ffc com.apple.JavaPluginCocoa 12.1.0 (12.1.0) <d21a12c5668d4d89bfe492a5223a75cc> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
    0x16843000 - 0x16848ffd com.apple.JavaVM 12.1.0 (12.1.0) <25c546c36e5bed978579d281080ab4c8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
    0x1a3f9000 - 0x1a3faffd com.apple.BluetoothMenu 2.1 (2.1f17) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
    0x1a4fe000 - 0x1a500ffe com.apple.AutomatorCMM 1.1 (160) <650079fd95a57e8131e79409a00b2aed> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
    0x1a705000 - 0x1ad05ffb +com.macromedia.Flash Player.plugin 9.0.124 (1.0.4f60) <8355dcf076564b6784c517fd0eccb2f2> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    0x1ae46000 - 0x1ae65fed com.apple.audio.CoreAudioKit 1.5 (1.5) <82f2e52c502db7f3b32349a54209a0fe> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x1bf11000 - 0x1bf14fff com.apple.BezelServicesFW 1.4.832 (1.4.832) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
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    0x96ee7000 - 0x97019fff com.apple.CoreFoundation 6.5.3 (476.14) <7ef7f5db09ff6dd0135a6165872803cc> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9701a000 - 0x9701bffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
    0x9701c000 - 0x97027ff9 com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x97028000 - 0x97043ff3 libPng.dylib ??? (???) <c0484bec6e2432b406755591924fe664> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x97044000 - 0x9706cfff libcups.2.dylib ??? (???) <ece20dff2a2c8ed3ae6ef735ef440c37> /usr/lib/libcups.2.dylib
    0x9706d000 - 0x97083fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <ed7bb95fb94817ea3212090aac5c65f3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x97084000 - 0x9710efe3 com.apple.DesktopServices 1.4.6 (1.4.6) <94d1a28b351b7dff77becadab0967772> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x9710f000 - 0x97119feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9711a000 - 0x971c1feb com.apple.QD 3.11.52 (???) <c72bd7bd2ce12694c3640a731d1ad878> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x97207000 - 0x97209ff5 libRadiance.dylib ??? (???) <b9e04afa91e4b597a00797d67a7268fb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9720a000 - 0x97270ffb com.apple.ISSupport 1.7 (38) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <1e92e348e73fc6fce723936c11e4b25c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <2f3be93c8c0872958b681397ee09c9f1> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    I ran the disk repair utility and still had safari crash multiple times today. It just crashed while running time machine. Nothing else was running except safari. I think it's time for an appointment with apple unless anyone else has suggestions. I have tried everything on the support pages.
    Thanks in advance.
    Process: Safari [311]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 3.1.2 (5525.20.1)
    Build Info: WebBrowser-55252001~1
    Code Type: X86 (Native)
    Parent Process: launchd [64]
    Date/Time: 2008-08-04 21:32:09.381 -0700
    OS Version: Mac OS X 10.5.4 (9E17)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x000000009fe96fd6
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.AppKit 0x9265f397 -[NSMenuItem encodeWithCoder:] + 585
    1 com.apple.AppKit 0x9225fc2b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4433
    2 com.apple.AppKit 0x9225fc2b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4433
    3 com.apple.AppKit 0x9225e713 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 306
    4 com.apple.AppKit 0x9225b237 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3090
    5 com.apple.AppKit 0x9219bc8f -[NSView displayIfNeeded] + 933
    6 com.apple.AppKit 0x9219b83d -[NSWindow displayIfNeeded] + 189
    7 com.apple.Safari 0x00021889 0x1000 + 133257
    8 com.apple.AppKit 0x9219b660 _handleWindowNeedsDisplay + 436
    9 com.apple.CoreFoundation 0x96f579c2 __CFRunLoopDoObservers + 466
    10 com.apple.CoreFoundation 0x96f58d1c CFRunLoopRunSpecific + 844
    11 com.apple.CoreFoundation 0x96f59cf8 CFRunLoopRunInMode + 88
    12 com.apple.HIToolbox 0x90e94da4 RunCurrentEventLoopInMode + 283
    13 com.apple.HIToolbox 0x90e94bbd ReceiveNextEventCommon + 374
    14 com.apple.HIToolbox 0x90e94a31 BlockUntilNextEventMatchingListInMode + 106
    15 com.apple.AppKit 0x92199505 _DPSNextEvent + 657
    16 com.apple.AppKit 0x92198db8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    17 com.apple.Safari 0x000086be 0x1000 + 30398
    18 com.apple.AppKit 0x92191df3 -[NSApplication run] + 795
    19 com.apple.AppKit 0x9215f030 NSApplicationMain + 574
    20 com.apple.Safari 0x000ba4d6 0x1000 + 758998
    Thread 1:
    0 libSystem.B.dylib 0x91d8468e _semwaitsignal + 10
    1 libSystem.B.dylib 0x91daf36d pthreadcondwait$UNIX2003 + 73
    2 com.apple.WebCore 0x9563511f WebCore::IconDatabase::syncThreadMainLoop() + 239
    3 com.apple.WebCore 0x955ed885 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
    4 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    5 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x91d7d4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x96f590ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x96f59cf8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x90c96a32 CFURLCacheWorkerThread(void*) + 396
    5 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    6 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x91d7d4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x96f590ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x96f59cf8 CFRunLoopRunInMode + 88
    4 com.apple.Foundation 0x91f4b460 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
    5 com.apple.Foundation 0x91ee7f1d -[NSThread main] + 45
    6 com.apple.Foundation 0x91ee7ac4 _NSThread__main_ + 308
    7 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    8 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x91dcd5e2 select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    2 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x91de707a _workqops + 10
    1 libSystem.B.dylib 0x91de70aa start_wqthread + 30
    Thread 6:
    Thread 7:
    0 libSystem.B.dylib 0x91d7d4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x96f590ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x96f59cf8 CFRunLoopRunInMode + 88
    4 com.apple.audio.CoreAudio 0x9192c464 HALRunLoop::OwnThread(void*) + 160
    5 com.apple.audio.CoreAudio 0x9192c300 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x91d7d4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x91d84c9c mach_msg + 72
    2 ...romedia.Flash Player.plugin 0x1c220959 memcopy_mmx + 709497
    3 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    4 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x91d7d4ee semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1c0e7928 0x1bd55000 + 3746088
    4 ...romedia.Flash Player.plugin 0x1c11f230 Flash_EnforceLocalSecurity + 125000
    5 ...romedia.Flash Player.plugin 0x1c0e7bd2 0x1bd55000 + 3746770
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x91d7d4ee semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1c0e7928 0x1bd55000 + 3746088
    4 ...romedia.Flash Player.plugin 0x1c11f230 Flash_EnforceLocalSecurity + 125000
    5 ...romedia.Flash Player.plugin 0x1c0e7bd2 0x1bd55000 + 3746770
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 11:
    0 libSystem.B.dylib 0x91d7d506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x91dfa89b pthreadcondtimedwait + 47
    3 ...romedia.Flash Player.plugin 0x1c0e78d4 0x1bd55000 + 3746004
    4 ...romedia.Flash Player.plugin 0x1bfc04a3 0x1bd55000 + 2536611
    5 ...romedia.Flash Player.plugin 0x1c0e7bd2 0x1bd55000 + 3746770
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x91d7d506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x91db10d3 pthreadcond_timedwait_relativenp + 47
    3 com.apple.audio.CoreAudio 0x9193ba47 CAGuard::WaitFor(unsigned long long) + 213
    4 com.apple.audio.CoreAudio 0x9193d602 CAGuard::WaitUntil(unsigned long long) + 70
    5 com.apple.audio.CoreAudio 0x9193bda7 HP_IOThread::WorkLoop() + 759
    6 com.apple.audio.CoreAudio 0x9193baab HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x9192c300 CAPThread::Entry(CAPThread*) + 96
    8 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    9 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 13:
    0 libSystem.B.dylib 0x91d7d4ee semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x91daf866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x91df5371 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x1c0e7928 0x1bd55000 + 3746088
    4 ...romedia.Flash Player.plugin 0x1bfe9564 0x1bd55000 + 2704740
    5 ...romedia.Flash Player.plugin 0x1c0e7bd2 0x1bd55000 + 3746770
    6 libSystem.B.dylib 0x91dae6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x91dae5b2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x0029bcb9 ebx: 0x9225eae5 ecx: 0x917f67f8 edx: 0x00000001
    edi: 0xbfffe120 esi: 0x18643ce0 ebp: 0xbfffe2d8 esp: 0xbfffe070
    ss: 0x0000001f efl: 0x00010286 eip: 0x9265f397 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x9fe96fd6
    Binary Images:
    0x1000 - 0x133fef com.apple.Safari 3.1.2 (5525.20.1) <b8911db3c9f4e89257f40775a27be7c6> /Applications/Safari.app/Contents/MacOS/Safari
    0x17b000 - 0x18aff8 SyndicationUI ??? (???) <edde0133829971dbd8a0f3473cdb85fc> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x586000 - 0x6a4ff7 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <56067945130800a348eb076676d41e92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x14024000 - 0x14025ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x1407c000 - 0x1407cffd liblangid.dylib ??? (???) <4310e568d617f1ce7178266630e1b71a> /usr/lib/liblangid.dylib
    0x14e3b000 - 0x14e40ff3 libCGXCoreImage.A.dylib ??? (???) <b6cf72d9cbd5312d4ec435e298954ade> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x14eea000 - 0x14eecffe com.apple.AutomatorCMM 1.1 (160) <650079fd95a57e8131e79409a00b2aed> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
    0x14ef2000 - 0x14ef3ffd com.apple.BluetoothMenu 2.1 (2.1f17) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
    0x16655000 - 0x16656ffc com.apple.JavaPluginCocoa 12.1.0 (12.1.0) <d21a12c5668d4d89bfe492a5223a75cc> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
    0x1670c000 - 0x16711ffd com.apple.JavaVM 12.1.0 (12.1.0) <25c546c36e5bed978579d281080ab4c8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
    0x17442000 - 0x17445fff com.apple.BezelServicesFW 1.4.832 (1.4.832) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
    0x1744c000 - 0x17451fff com.apple.FolderActionsMenu 1.3.2 (1.3.2) <9ba69ef0bec96264a79fa28b3a5f058b> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
    0x18a49000 - 0x18b70fe7 libmecab.1.0.0.dylib ??? (???) <7b38ea21924f2d04b3aa6c75b0ddcb29> /usr/lib/libmecab.1.0.0.dylib
    0x18be0000 - 0x18c4eff7 com.apple.Bluetooth 2.1 (2.1f17) <29ab5843bb608c155d4d7353320c2194> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x18fb8000 - 0x18fbbfff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9028f8fa35b10a573818bf4600d90fdf> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x18fe2000 - 0x18fe7fff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x190f2000 - 0x19100feb libSimplifiedChineseConverter.dylib ??? (???) <a506528715475cff6c623675f3a72bf8> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x19105000 - 0x19117fff libTraditionalChineseConverter.dylib ??? (???) <62db211c07419a0432254a86fcc96587> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x19740000 - 0x1975ffed com.apple.audio.CoreAudioKit 1.5 (1.5) <82f2e52c502db7f3b32349a54209a0fe> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x1bd55000 - 0x1c355ffb +com.macromedia.Flash Player.plugin 9.0.124 (1.0.4f60) <8355dcf076564b6784c517fd0eccb2f2> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    0x70000000 - 0x700e3ff2 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
    0x90003000 - 0x90060ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x90061000 - 0x90185fe3 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x90186000 - 0x9018bfff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x9018c000 - 0x90522fff com.apple.QuartzCore 1.5.3 (1.5.3) <1b65c05f89e81a499302fd63295b242d> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x90537000 - 0x90539fff com.apple.CrashReporterSupport 10.5.0 (156) <a9cf092be7a554b3cda00fe946d1c1a7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x9053a000 - 0x9094afef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x909a7000 - 0x90a21ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x90c8b000 - 0x90d0dff3 com.apple.CFNetwork 330.4 (330.4) <ce5b085df34a78b7f198aff9db5b52ec> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90d5f000 - 0x90d62fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x90d63000 - 0x90d63ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x90d64000 - 0x90d9efff com.apple.coreui 1.1 (61) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x90dd9000 - 0x90e64fff com.apple.framework.IOKit 1.5.1 (???) <60cfc4b175c4ef60bb8e9036716a29f4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90e65000 - 0x9116cff7 com.apple.HIToolbox 1.5.3 (???) <e36f5c553e5a32f64b7eb458dadadc71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x91372000 - 0x913b0ff7 libGLImage.dylib ??? (???) <093b1b698ca93a0380f5fa262459ea28> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x913b1000 - 0x91401ff7 com.apple.HIServices 1.7.0 (???) <f7e78891a6d08265c83dca8e378be1ea> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x91402000 - 0x917c0fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x917c1000 - 0x918a0fff libobjc.A.dylib ??? (???) <a53206274b6c2d42691f677863f379ae> /usr/lib/libobjc.A.dylib
    0x918f0000 - 0x918f7ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
    0x918f8000 - 0x918fcfff libGIF.dylib ??? (???) <b8f61e346fa243a7138910bed3dcdb6b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9190f000 - 0x9198bfeb com.apple.audio.CoreAudio 3.1.0 (3.1) <483e0d3879d52ba9ac10b4bcfb0728d6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x91a2f000 - 0x91a66fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91a67000 - 0x91a73fe7 com.apple.opengl 1.5.6 (1.5.6) <125de77ea2434a91364e79a0905a7771> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x91a74000 - 0x91c42fff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91c43000 - 0x91d37ff4 libiconv.2.dylib ??? (???) <c508c60fafca17824c0017b2e4369802> /usr/lib/libiconv.2.dylib
    0x91d38000 - 0x91d7afef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x91d7c000 - 0x91edcff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
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  • I Need Help With Making This Program Work

    The directions for this program:
    Enhance the Student class to contain an Advisor. The advisor has a name (type Name), phone number (type String). Place edits in the Name class to validate that the length of the first name is between 1 and 15, middle inital <= 1, and lastName is between 1 and 15. Throw an IllegalArgumentException if the edits are not met. The advisor attribute in the Student class should replace the advisorName. Document the Name, Advisor, and Student classes including the preconditions and postconditions where necessary. Create a test class that will instantiate a Student, fully populate all of its fields and print it out. Do not document the test class. Submit for grade Student.java, Advisor.java, and Name.java.
    public class Student
         private Advisor advisorName;
         private Advisor phoneNumber;
         public void setAdvisorName(Advisor anAdvisorName)
             advisorName = anAdvisorName;
         public Advisor getAdvisorName()
             return advisorName;
         public void setPhoneNumber(Advisor aPhoneNumber)
             phoneNumber = aPhoneNumber;
         public Advisor getPhoneNumber()
             return phoneNumber;
    public class Name
         private String firstName;
         private String midInit;
         private String lastName;
         public String getFullName()
             return firstName + " " + midInit + " " + lastName;
         public String getFirstName()
             return firstName;
         public String getMidInit()
             return midInit;
         public String getLastName()
             return lastName;
            Calculates length of the first name.
            (Postcondition: getFirstName() >= 0)
            @param s the length of the first name to calculate
            (Precondition: length of aFirstName > 0 and <= 15)
         public void setFirstName(String aFirstName)
             if(aFirstName.length() < 1)
               throw new IllegalArgumentException();
             if(aFirstName.length() > 15)
               throw new IllegalArgumentException();
               firstName = aFirstName;
            Calculates length of the middle initial.
            (Postcondition: getMidInit() >= 0)
            @param s the length of the middle initial to calculate
            (Precondition: length of s > 0 and <= 1)
         public void setMidInit(String aMidInit)
             if(aMidInit.length() == 1)
               throw new IllegalArgumentException();
               midInit = aMidInit;
            Calculates length of the last name.
            (Postcondition: getLastName() >= 0)
            @param s the length of the last name to calculate
            (Precondition: length of aLastName > 0 and <= 15)
         public void setLastName(String aLastName)
             if(aLastName.length() < 1)
               throw new IllegalArgumentException();
             if(aLastName.length() > 15)
               throw new IllegalArgumentException();    
               lastName = aLastName;
    public class Advisor
         private Name advisorName;
         private String phoneNumber;
         public String getFullName()
            return advisorName + " " + phoneNumber + " ";
         public Name getAdvisorName()
             return advisorName;
         public String getPhoneNumber()
             return phoneNumber;
         public void setAdvisorName(Name anAdvisorName)
             advisorName = anAdvisorName;
         public void setPhoneNumber(String aPhoneNumber)
             phoneNumber = aPhoneNumber;
    public class Test
         public static void main(String[] args)
            Name name1 = new Name();
            name1.setFirstName("Timothy");
            name1.setLastName("O'Neal");
            name1.setMidInit("J.");
            System.out.println("name1 = " +
                name1.getFirstName() + " " +
                name1.getMidInit() + " " +
                name1.getLastName());
            Student st = new Student();
            st.setAdvisorName(name1);
            Name name2 = st.getAdvisorName();
            System.out.println("name2 = " +
                name2.getFirstName() + " " +
                name2.getMidInit() + " " +
                name2.getLastName());   
            name2.setFirstName("Timothy");
            System.out.println("name2 = " +
                name2.getFirstName() + " " +
                name2.getMidInit() + " " +
                name2.getLastName());       
            System.out.println("name1 = " +
                name1.getFirstName() + " " +
                name1.getMidInit() + " " +
                name1.getLastName());
            System.out.println("name1 = " + name1.getFullName());   
            System.out.println("name2 = " + name2.getFullName());
    }I can't get the test class to compile and i'm not sure if this is what i'm suppose to do

    public class Test
    public static void main(String[] args)
    Student st = new Student();
    Advisor advisor = new Advisor();
    st.setAdvisor(advisor);
    Name name1 = new Name();
    name1.setFirstName("Jake");
    name1.setLastName("Schmidt");
    name1.setMidInit("K.");You have the general idea, I think. You are just doing it backwards.
    You create and advisor and assign it to a student. But you don't give
    the advisor a name until after you assign it to the student.
    You should create an advisor, give the advisor a name and then add it to the student.
    //create the name
    Name name1 = new Name();
    name1.setFirstName("John");
    name1.setLastName("Smith");
    name1.setMidInit("K.");
    //create the advisor
    Advisor advisor = new Advisor();
    advisor.setAdvisorName(name1);
    //create the student
    Student student = new Student();
    //assign the advisor to the student
    student.setAdvisor(advisor);
    //now the student has an advisor named John K. Smith
    //What is the name of the advisor?
    String name = st.advisor.getAdvisorName().getFullName();
    //I know that line looks complicated...but that's how you have created your class structure.
    Instead you could have done:
    Class Student{
    private Advisor advisor;
    public String getAdvisorName(){
    return advisor.getFullName();
    class Advisor{
    private Name advisorName;
    public getFullName(){
    return advisorName.getFullName();
    This way, if you wanted to know the advisor's name you would go:
    String name = st.getAdvisorName();
    which is much easier.
    I think it would be much easier to help you if we were both in the same room, on the same computer :)

  • Need Help With The 'this.closeDoc' Command

    Is there a way to save (or is there a work around available) that can be used to save data in a pdf when using the ‘this.closeDoc()’ command? The 'disclosed' property of the called PDF (in this case: PFSL-18. 06.96.pdf) is set to 'true'.
    What I want to do with the code below is to prompt the user to (YES) Save and Close the pdf, or (NO) Reset (clear) the form, before saving and closing the pdf. Currently, on YES, the pdf closes but does not save data, and on NO does not reset and save the cleared pdf before closing. I’m assuming the Doc.saveAs command should be inserted just above the lines ‘this.closeDoc….’ but am not sure how it should be written.
    var cMsg = "Do you want to save changes to ‘PFSL-18, 06.96.pdf’ before closing?";
    var nRtn = app.alert(cMsg,1,3,"PFSL-18");
    //Yes
    if(nRtn==4)
    this.closeDoc("../Mutual Fund Forms/PFSL-18, 06.96.pdf", this);
    else
    //No
    this.resetForm();
    this.closeDoc("../Mutual Fund Forms/PFSL-18, 06.96.pdf", this);

    From the Acrobat JS API Reference:
    Parameters  
     bNoSave 
    (optional) A Boolean value indicating whether to close the document without saving:● If false (the default), the user is prompted to save the document if it has been modified.
    ● If true, the document is closed without prompting the user and without saving, even if the document has been modified. Be careful in using this feature because it can cause data loss without user approval.
    There is only parameter for the 'closeDoc' method.
    The Acrobat JS API Reference is a free download from the Acrobat Developer area of their web site

  • Anyone help with interpreting this error report?

    Anonymous UUID:       2D9096B0-B6A4-4B1B-E45E-41889FD0B92F
    Thu Jan  9 09:20:42 2014
    panic(cpu 0 caller 0xffffff8008edc19e): Kernel trap at 0xffffff8008fd8560, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010b0a0050, CR3: 0x000000000a87a000, CR4: 0x0000000000000660
    RAX: 0xffffff802ce6df20, RBX: 0x0000000000000000, RCX: 0xffffff8029b42450, RDX: 0xff000000ff000000
    RSP: 0xffffff81d979bd60, RBP: 0xffffff81d979bdc0, RSI: 0x0000000000000025, RDI: 0xffffff8029b42418
    R8:  0x0000000000000000, R9:  0xffffff8009401910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff8029b42400, R14: 0xffffff8029b42418, R15: 0xffffff802ce6df00
    RFL: 0x0000000000010286, RIP: 0xffffff8008fd8560, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000010b0a0050, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81c9b5dc50 : 0xffffff8008e22f69
    0xffffff81c9b5dcd0 : 0xffffff8008edc19e
    0xffffff81c9b5dea0 : 0xffffff8008ef3606
    0xffffff81c9b5dec0 : 0xffffff8008fd8560
    0xffffff81d979bdc0 : 0xffffff8009176888
    0xffffff81d979be70 : 0xffffff8008ffa016
    0xffffff81d979bea0 : 0xffffff8008fe46b3
    0xffffff81d979bed0 : 0xffffff8008fdda6a
    0xffffff81d979bf40 : 0xffffff8008fe4657
    0xffffff81d979bf50 : 0xffffff800923de23
    0xffffff81d979bfb0 : 0xffffff8008ef3e06
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000008c00000
    Kernel text base: 0xffffff8008e00000
    System model name: iMac11,3 (Mac-F2238BAE)
    System uptime in nanoseconds: 164767993901986
    last loaded kext at 80413978879375: com.trusteer.driver.gakl_driver_2          1 (addr 0xffffff7f8b2a9000, size 32768)
    last unloaded kext at 331283124626: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8b23c000, size 57344)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2          1
    com.tuxera.filesystems.tufsfs.fusefs_txantfs          2010.10.7
    com.logmein.driver.LogMeInSoundDriver          1.0.3
    com.apple.filesystems.afpfs          11.0
    com.apple.nke.asp-tcp          8.0.0
    com.apple.filesystems.smbfs          2.0.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.kext.AMD5000Controller          1.1.4
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.MaxTranserSizeOverrideDriver          3.3.5
    com.apple.driver.AppleUSBCardReader          3.3.5
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.Oxford_Semi          3.3.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AirPort.Atheros40          700.74.5
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.5.1
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 16 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub
    USB Device: iP4800 series
    USB Device: Ext HDD 1021
    USB Device: IR Receiver
    USB Device: Built-in iSight
    USB Device: Hub
    USB Device: Ext HDD 1021
    USB Device: Hub
    USB Device: USB Reader
    USB Device: CanoScan
    USB Device: iP4500 series
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    FireWire Device: My Book, WD, Up to 800 Mb/sec
    Thunderbolt Bus:

    Rapport has never previously worked on a Mac. How to uninstall Rapport, by Trusteer:
    http://www.trusteer.com/uninstalling-rapport-mac-os
    However, Trusteer recently posted this in another thread:
    Quote:
    We would like to recommend you to download Rapport's updated version, as we suspect the problems you were experiencing have already been resolved.
    You can download the latest version here:
    http://download.trusteer.com/Gcur4Wtnu/leopard/Rapport.dmg
    Please restart your browser after the installation completes and let us know if the problem persists.
    If the problem persists, we would be very interested in fixing it.
    Please note that we offer 24/7 free technical assistance.
    Should you need additional assistance, feel free to contact us by submitting the following form: http://www.trusteer.com/support/submit-ticket
    We also have helpful information available in our FAQ: http://www.trusteer.com/support/faq
    Unquote

  • Need help with a simple basketball game.

    Hi im new here and I need help with making this simple basketball game.
    Im trying to recreate this game from this video. Im not sure if he is using as2 or as3
    Or if anyone could help me make a game like this or direct me to a link on how to do it It would be greatly appreciated.

    If you couldn't tell whether it is AS2 or AS3, it is doubtful you can turn it from AS2 into AS3, at least not until you learn both languages.  There is no tool made that does it for you.

  • Need help with premiere pro cs6 having performance issues please help

    need help with premiere pro cs6 having performance issues please help

    Welcome to the forum.
    First thing that I would do would be to look at this Adobe KB Article to see if it helps.
    Next, I would try the tips in this ARTICLE.
    If that does not help, a Repair Install would definitely be in order.
    Good luck,
    Hunt

  • Need help with Berkeley XML DB Performance

    We need help with maximizing performance of our use of Berkeley XML DB. I am filling most of the 29 part question as listed by Oracle's BDB team.
    Berkeley DB XML Performance Questionnaire
    1. Describe the Performance area that you are measuring? What is the
    current performance? What are your performance goals you hope to
    achieve?
    We are measuring the performance while loading a document during
    web application startup. It is currently taking 10-12 seconds when
    only one user is on the system. We are trying to do some testing to
    get the load time when several users are on the system.
    We would like the load time to be 5 seconds or less.
    2. What Berkeley DB XML Version? Any optional configuration flags
    specified? Are you running with any special patches? Please specify?
    dbxml 2.4.13. No special patches.
    3. What Berkeley DB Version? Any optional configuration flags
    specified? Are you running with any special patches? Please Specify.
    bdb 4.6.21. No special patches.
    4. Processor name, speed and chipset?
    Intel Xeon CPU 5150 2.66GHz
    5. Operating System and Version?
    Red Hat Enterprise Linux Relase 4 Update 6
    6. Disk Drive Type and speed?
    Don't have that information
    7. File System Type? (such as EXT2, NTFS, Reiser)
    EXT3
    8. Physical Memory Available?
    4GB
    9. Are you using Replication (HA) with Berkeley DB XML? If so, please
    describe the network you are using, and the number of Replica’s.
    No
    10. Are you using a Remote Filesystem (NFS) ? If so, for which
    Berkeley DB XML/DB files?
    No
    11. What type of mutexes do you have configured? Did you specify
    –with-mutex=? Specify what you find inn your config.log, search
    for db_cv_mutex?
    None. Did not specify -with-mutex during bdb compilation
    12. Which API are you using (C++, Java, Perl, PHP, Python, other) ?
    Which compiler and version?
    Java 1.5
    13. If you are using an Application Server or Web Server, please
    provide the name and version?
    Oracle Appication Server 10.1.3.4.0
    14. Please provide your exact Environment Configuration Flags (include
    anything specified in you DB_CONFIG file)
    Default.
    15. Please provide your Container Configuration Flags?
    final EnvironmentConfig envConf = new EnvironmentConfig();
    envConf.setAllowCreate(true); // If the environment does not
    // exist, create it.
    envConf.setInitializeCache(true); // Turn on the shared memory
    // region.
    envConf.setInitializeLocking(true); // Turn on the locking subsystem.
    envConf.setInitializeLogging(true); // Turn on the logging subsystem.
    envConf.setTransactional(true); // Turn on the transactional
    // subsystem.
    envConf.setLockDetectMode(LockDetectMode.MINWRITE);
    envConf.setThreaded(true);
    envConf.setErrorStream(System.err);
    envConf.setCacheSize(1024*1024*64);
    envConf.setMaxLockers(2000);
    envConf.setMaxLocks(2000);
    envConf.setMaxLockObjects(2000);
    envConf.setTxnMaxActive(200);
    envConf.setTxnWriteNoSync(true);
    envConf.setMaxMutexes(40000);
    16. How many XML Containers do you have? For each one please specify:
    One.
    1. The Container Configuration Flags
              XmlContainerConfig xmlContainerConfig = new XmlContainerConfig();
              xmlContainerConfig.setTransactional(true);
    xmlContainerConfig.setIndexNodes(true);
    xmlContainerConfig.setReadUncommitted(true);
    2. How many documents?
    Everytime the user logs in, the current xml document is loaded from
    a oracle database table and put it in the Berkeley XML DB.
    The documents get deleted from XML DB when the Oracle application
    server container is stopped.
    The number of documents should start with zero initially and it
    will grow with every login.
    3. What type (node or wholedoc)?
    Node
    4. Please indicate the minimum, maximum and average size of
    documents?
    The minimum is about 2MB and the maximum could 20MB. The average
    mostly about 5MB.
    5. Are you using document data? If so please describe how?
    We are using document data only to save changes made
    to the application data in a web application. The final save goes
    to the relational database. Berkeley XML DB is just used to store
    temporary data since going to the relational database for each change
    will cause severe performance issues.
    17. Please describe the shape of one of your typical documents? Please
    do this by sending us a skeleton XML document.
    Due to the sensitive nature of the data, I can provide XML schema instead.
    18. What is the rate of document insertion/update required or
    expected? Are you doing partial node updates (via XmlModify) or
    replacing the document?
    The document is inserted during user login. Any change made to the application
    data grid or other data components gets saved in Berkeley DB. We also have
    an automatic save every two minutes. The final save from the application
    gets saved in a relational database.
    19. What is the query rate required/expected?
    Users will not be entering data rapidly. There will be lot of think time
    before the users enter/modify data in the web application. This is a pilot
    project but when we go live with this application, we will expect 25 users
    at the same time.
    20. XQuery -- supply some sample queries
    1. Please provide the Query Plan
    2. Are you using DBXML_INDEX_NODES?
    Yes.
    3. Display the indices you have defined for the specific query.
         XmlIndexSpecification spec = container.getIndexSpecification();
         // ids
         spec.addIndex("", "id", XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         spec.addIndex("", "idref", XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         // index to cover AttributeValue/Description
         spec.addIndex("", "Description", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ELEMENT | XmlIndexSpecification.KEY_SUBSTRING, XmlValue.STRING);
         // cover AttributeValue/@value
         spec.addIndex("", "value", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         // item attribute values
         spec.addIndex("", "type", XmlIndexSpecification.PATH_EDGE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         // default index
         spec.addDefaultIndex(XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ELEMENT | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         spec.addDefaultIndex(XmlIndexSpecification.PATH_NODE | XmlIndexSpecification.NODE_ATTRIBUTE | XmlIndexSpecification.KEY_EQUALITY, XmlValue.STRING);
         // save the spec to the container
         XmlUpdateContext uc = xmlManager.createUpdateContext();
         container.setIndexSpecification(spec, uc);
    4. If this is a large query, please consider sending a smaller
    query (and query plan) that demonstrates the problem.
    21. Are you running with Transactions? If so please provide any
    transactions flags you specify with any API calls.
    Yes. READ_UNCOMMITED in some and READ_COMMITTED in other transactions.
    22. If your application is transactional, are your log files stored on
    the same disk as your containers/databases?
    Yes.
    23. Do you use AUTO_COMMIT?
         No.
    24. Please list any non-transactional operations performed?
    No.
    25. How many threads of control are running? How many threads in read
    only mode? How many threads are updating?
    We use Berkeley XML DB within the context of a struts web application.
    Each user logged into the web application will be running a bdb transactoin
    within the context of a struts action thread.
    26. Please include a paragraph describing the performance measurements
    you have made. Please specifically list any Berkeley DB operations
    where the performance is currently insufficient.
    We are clocking 10-12 seconds of loading a document from dbd when
    five users are on the system.
    getContainer().getDocument(documentName);
    27. What performance level do you hope to achieve?
    We would like to get less than 5 seconds when 25 users are on the system.
    28. Please send us the output of the following db_stat utility commands
    after your application has been running under "normal" load for some
    period of time:
    % db_stat -h database environment -c
    % db_stat -h database environment -l
    % db_stat -h database environment -m
    % db_stat -h database environment -r
    % db_stat -h database environment -t
    (These commands require the db_stat utility access a shared database
    environment. If your application has a private environment, please
    remove the DB_PRIVATE flag used when the environment is created, so
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    So  I guess that brings us to our problem.. a few years back and at the height of the recession and near bankruptcy myself,  I was damn lucky and hit on something and began a small arts and crafts supply service to sell my products online to a very "niche market" ...I had a unique product and still sell that product (plus others) online...My website is www.vinylcouture.com...Strange? Yes...but there is a market it seems, for everything now, and this is the market I service...Catagorically, these are 99%+ women that use these "adhesive, sticky backed vinyl products"  to make different "craft items" that are just way too various and numerous to go into... generally older women, women who are computer illiterate for the most part...and all this is irrelevant to my problem, but I want you to have every bit of background on this and especially the demographic we are dealing with, so we can get right to the meat of the problem.
    OK...So about two years ago, I decided to offer a "plain sheet" product of a plain colored "stick back" vinyl... it is available in multiple quantities of packs ( like 5 pieces, 10 pieces, 15 pieces, in a packi  & so on)...and if you are still on my site.. go to any  "GO RIGHT TO OUR ORDER PAGE"  button, scroll down a little...and then to the "PLAIN VINYL" section...you will see the Weebly website order process.) You can back out from here, I think,..but, anyway this product is available in 63 colors + or - a few. So then the problem is,  how do they select their individual colors within that (whatever) pack?... .
    So my initial idea was to enable a "selection form" for these "colors" that would be transmitted to me via email as 'part" of the "order process".. We tried getting our customers to submit a  " a list" ( something my competitiors still do, lol, poor bastards)......but that..is just unbelievable..I can't even begin to tell you what a freakin' nightmare that was...these people cannot even count to 10, much less any higher... figuring out what colors to list and send me... well, lets just say, it wasn't working......I had to figure out a better way...Something had to be done.
    So after thinking this all out,  and yeah...due to my total ignorance, i figured that we could make a form with Live Cycle Designer (Now Forms Central)...(back then something that was bundled with Adobe Acrobat Pro), I believe, and thats what this thing was authored in... and it would be all good...LOL!
    Well not so simple...as you well know, Adobe Acrobat would NOT LET YOU EMAIL anything from itself.....it just wouldn't work (and I know why, and all that hooey), but not being one to take NO for answer,.I started looking for a way to make my little gizmo work.. So I found this company that said they can "hijack" (re-direct actually) the request to email, bypass the wah-wah, and re-transmit it to the proper parties.....for less than $100 a year,  I think...its called http://pdf-fillableforms.com/.
    A nice gentleman named Joseph Silva helped us program the thing to go to his servers and back out. Please dont hassle them...I need them...for now..it basically does work...try it...you should get back a copy of the form that you filled out...good luck however,  if you're on MAC OSX or similar...
    I have included a copy of both of our forms (and feel free to fill it out and play with it)...just put test somewhere on it...(and you must include YOUR email or it will balk)..they are supposed to be mostly identical, except one seems to be twice as large....generating a 1.7 meg file upon submission, while the other one only generates a 600K file or so...thats another issue for another day or maybe you can advise on that also...
    OK so far so good......In our shop, once Grandma buys a 10 pack (or whatever), Only then she gets to the link on her receipt page ro the relevant "selection form" ,(this prevents "Filling and Sending"  with "no order" and "no payment", another early problem we had)... which they can click on and it will usually download and open up on their device if all goes well...Then our little form is supposed to be fillable and is supposed to ADD UP all the quantities, so grandma knows how many she is buying and so forth right on the fly,  and even while she changes her mind..., and IT'S LARGE so grandma can see it, and then it TOTALS it all up for them, ( cause remember, they can NOT add)..,  except there is a programming bug (mouse-click should be a mouse-up probably or something..) which makes you click in the blank spaces to get to a correct TOTAL...about 70-80% of our customers can enable all these features and usually the process completes without problems for them especially on PC's running Windows OS and Acrobat Reader X or XI...at least for most... Unfortunately it is still not the "seamless process" I would like or had envisioned for the other folks out there that do have trouble using our form....  Many folks report to us the following issues that we know of.  First of all it takes too much time to load up...We know its HUGE...is there anyway that you can see, to streamline this thing? I would love for it to be more compact...this really helps on the phones and pads as I'm sure you well know.
    Some just tell us,"it WON'T work"....I believe this is because they are totally out of it and dont even have Adobe Reader on their machine, & don't know how to get it ( yes, we provide the links).....or it's some ancient version....no one can stop this one...
    It almost always generates some kind ( at least one time)  of "error message" which we do warn them about..., telling one,  basically that "Acrobat doesnt even like this happening at all, and it could be detrimental to ones computer files", blah-blah...(this freaks grandma out really bad)...& usually they end up not even trying to send it...  and then I get calls that even you wouldn't believe...& If they DO nut up and push the Red "Submit Form" button, it will usually send the thing to us (and also back to them at the "required email address" they furnished on the form, thats what the folks at the "fillable forms place" do) so, if it's performing it's functions, why it is having to complain?. What are we doing wrong?....and how can I fix it?...Will re-compiling it or saving it as a newer version of "FormsCentral" correct any of these problems ?
    Ok, so that should keep you busy for a minute and we can start out with those problems...but the next thing is, how can I take advantage of YOUR re-direct & hosting services?, And will it get rid of the error messages, and the slowness, and the iOS incompatibilities ? (amazingly,  the last iOS Reader version worked almost OK.. but the newest version doesnt seem to work with my form on my iphone4)  If it will enable any version of the iOS to send my form correctly and more transparently, then it might be worth the money...$14.95 a MONTH you say. hmmmmm...Better be good.
    Another problem is, that I really don't need 5000 forms a month submitted. I think its like 70-100 or less....Got any plans for that?  Maybe I'm just not BIG ENOUGH to use Adobe's services, however in this case, I really don't care whose I do use as long as the product works most correctly for my customers as well as us. Like I said, If I'm doing the best I can, I won't change anything, and still use the other third party, If Adobe has a better solution, then i'm all for that as well. In the meantime, Thanks for any help you can provide on this...
    Michael Corman
    VinylCouture.com
    (706) 326-7911

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