Performance issue of SRM5.0 ITS (shopping cart and Catalog)

Hi,
We have a SRM 5.0 server with intergrated ITS.It is 64 bit platform and
8 GB RAM.
The SRM application that we use via web-browser is very slow.
Example 1. When user clicks on describes the requirement and then when
he adds to Shopping Cart
Requiremnet added being loaded <===== Takes a long time
Also we have set the parameter for ITS em/global_area_MB to 900MB and
MaxHtmlPPs to 400slot but there is no imporvement.
Also we have checked the DB hit ratio that is around 90%.
We have followed the note 742048,862162 for performance of ITS but no
improvement.
Any approaches/suggestions to debug the slow response and improve on it.
Thanks
Haroon.

In our Scenario,
SAP Kernel upgrade solved the solution.
The problem is described in note 1318249 and has been solved with the lib_dbsl patch level 205. You find the lib_dbsl in the oracle dependend part of the kernel patch on the SAP Service Market Place.
Also updated the Java patches also.
Thanks,
Haroon
Edited by: haroon rasheed on Aug 25, 2009 10:41 AM

Similar Messages

Performance of SRM5.0 ITS (shopping cart and Catalog)

Hi all,
We have a SRM 5.0 server with intergrated ITS.It is 64 bit platform and 8 GB RAM.
The SRM application that we use via web-browser is very slow.
Example 1. When user clicks on describes the requirement and then when he adds to Shopping Cart
Requiremnet added being loaded <===== Takes a long time
Also I have set the parameter for ITS em/global_area_MB to 900MB and MaxHtmlPPs to 400slot but there is no imporvement.
Also we have checked the DB hit ratio that is around 90%.Any idea were would be wrong.
Any approaches/suggestions to debug the slow response and improve on it.
Thanks
Haroon.

In our Scenario,
SAP Kernel upgrade solved the solution.
The problem is described in note 1318249 and has been solved with the lib_dbsl patch level 205. You find the lib_dbsl in the oracle dependend part of the kernel patch on the SAP Service Market Place.
Also updated the Java patches also.
Thanks,
Haroon.

How to add custom field in delivery address/performance location tab in SRM shopping cart and Ship to address Pop-up in SRM PO?

Hi Experts
i have a reuirement where i have to add custom field in delivery address/performance location tab in SRM shopping cart and Ship to address Pop-up in SRM PO
i am doing below steps for this.
1. Adding custom field ZZfield in structure INCL_EEW_PD_PARTNER_CSF by using append structure.
2. Spro ->Supplier Relationship Management -> SRM Server -> Cross application basic settings -> Extensions and field controls (personalization) -> Configure field control ->Configure Control for Fields of Substructures
then click on "Metadata for Fields of Substructures and Table-Like Enhancements"
add the below entry
Bus. Object Set Type : I am trying 7 and 29
Structure Field Name : ZZfield
Bus. Object Type       : BUS2121/BUS2201
Set Level                    : Item
Field Visible : Check box should be checked
Field Enable : check box should be checked
Can anyone has the idea of this?
Thanks
Rohit

Hello Rohit,
Please create a enchancement for component /SAPSRM/WDC_UI_DO_SHIPTO.
Add new input field and label in view V_DODC_SHIPTO.
Bind the input field value with field ZZfield from structure /SAPSRM/WDC_UI_DO_SHIPTO in the context node SHIP_TO .
Regards,
Neelima

Shopping cart and checkout

Hi all,
I have an issue with my site and i am putting it out there to your assistance. When I add a product to my cart and then select to view my cart, the cart displays as "uberoom.asia", as it should. But then when I proceed onto the "checkout" the url alters to "worldsystems" to which if I then click back through any of the menu links from the checkout form it holds the worldsystems url. Can i alter this in my site settings so that any reference to the "worldsystems" URL is displayed as "uberoom.asia"
Test for yourselves... http://www.uberoom.asia/chairs/chairs-dining/eames-dcw-pony
cheers
Shane

Hello....
Thanks for you assistance... However it didnt seem to work. I placed the following js into my shopping cart and reciept templates as you mentioned, but its still referring me back to the uberoom.worldsecuresystems.com url.??
var siteUrl = 'http://www.uberoom.asia';
var links = document.getElementsByTagName('A');
for (i = 0; i < links.length; i++)
if (links[i].getAttribute('href'))
var href = links[i].getAttribute('href');
if (href.substring(0,4) != 'http' && href.substring(0,1) == '/')
//this example requires your links to have absolute paths.
//document-relative paths and absolute URLs are not supported.
links[i].setAttribute('href', siteUrl + href);
cheers
Shane

SRM Fiori showing blank My SHopping Cart and error in Approve Shopping Cart

Hi Experts
We are implementing SAPUI5 MyShoppingCart Services embedded deployment with:
-ehp 3 for sap srm 7.0 sp07
-netweaver 7.4 sp07
-gateway 2.0
we implemented three apps - Tracking SC, Approve and My SC
we're getting good display in Tracking SC,
however, we have blank screen for both My Shopping Cart and Approve SC (even though there are items for approval in SRM)
see below screenshots
Tracking SC Screen
Approve SC Screen
My Shopping Cart
is there a table in backend SRM that will verify the products that should be diplayed in My SC screen?
we only have product master data imported as of now using tcode /SRMNXP/CAT01.
should there be buttons already available in the My SC screen even if there's no available products?
Also what configs could be missing for Approve app?
thanks in advance.

Is anybody able to resolve this problem? We are having similar issues where nothing is displayed on My Shopping Cart, Track Shopping Cart and Approve Shopping Cart. We have been struggling for more than a week now. If you were able to solve then problem could you please share with us-
1. Are there any backend settings that need to be done?
2. We do not have any external catalog hence we have not installed MDM or TREX. We would like to just search our internal Material/Services Master catalog in the shopping cart. Are there any special settings to achieve this.
3. We are not even able to see any navigation tabs on UI5 screens. For the basic shopping cart to display are there any settings anywhere or any notes to be installed?

Adding Custom Field to Shopping Cart and PO, Classic Scenario

We are running SRM 7.0 with ECC 6.0 as the backend and using the Classic scenario. I want to add a custom field to the shopping cart and have the data transfer over to a custom field (of the same name) on the purchase order to the ECC side. I have already added the field to the shopping cart and have the data saving successfully there on the SRM side. What I am having trouble with is getting the data from the custom field to go over to ECC on the purchase order.
I have extended the Shopping Cart and Purchase Order item structures through configuration on SRM. This has added the fields to the INCL_EEW_PD_ITEM_CSF_SC and INCL_EEW_PD_ITEM_CSF_PO structures, as described in note 672960 (do i need to extend the PO structure on SRM if using the Classic scenario?). I have also extended the CI_EKPODB and CI_EKPODBX structures on ECC as described in note 458591. So the placeholders are there.
I feel like there must be something I am missing. The OSS note 458591 suggests that just adding the fields to the needed structures will cause the data to transfer, but this does not appear to be the case.
I have an implementation of BBP_CREATE_BE_PO_NEW that I can use, but do not see where to add the data in the output parameters of that BADI. Is there a BADI I need to implement on the ECC side?
Any help in this issue would be greatly appreciated.

Dug around a little bit more and stumbled onto this article which solved it for me: [How to transfer custom fields from SRM to ECC|http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/20b36c12-685f-2c10-4fb4-ba2e0b969c27?quicklink=index&overridelayout=true]
In BADI BBP_CREATE_BE_PO_NEW I had to add some code to fill in the CS_PO1_DOCUMENT-EXTENSIONIN parameter table with the structure for the BAPI_TE_MEPOITEM structure on the ECC side. The tricky part is creating a string representation of that structure with the correct offset. And it isn't as easy as just counting up the number of characters in SE12. For example, looking at my BAPI_TE_MEPOITEM structure in SE12, my custom field appears to start on character 157, but in reality, I had to offset the writing of my value to character 143. I guess it depends on what types are in there.
But once that gets figured out, it works well. As long as the custom field is added correctly to the CI_EKPODB append structure (which is appended to BAPI_TE_MEPOITEM), the data gets tranferred over in the ExtensionIn table, and SAP automatically knows what to do with the data as long as you have everything in ExtensionIn aligned correctly.
Thanks for the help everyone!

Add customer fields in Shopping cart and purchase order

Hi,
I have to add fields(moder of transport, country origin, country destination and more) in Shopping cart and purchase order in SRM system and remotle i have to update the same data in R/3 System.
could you please guide how to add the fields in screen.
regards
Shakeer

Hi
We have done this type of requirement several times in our previous SRM Implementations.
You need to create an Append Structure in the Standard Structure to create the custom fields in your case.
Refer this link below for details.
http://help.sap.com/saphelp_47x200/helpdata/en/cf/21eb61446011d189700000e8322d00/frameset.htm
Define the fields of the append structure. You can proceed as when creating a normal structure with two restrictions (see Creating Structures).
The fields of an append structure must lie in the customer namespace, that is the field names must begin with ZZ or YY. This prevents conflicts with fields inserted in the table by SAP.
http://help.sap.com/saphelp_srm50/helpdata/en/5b/c9df3b6ac34b44e10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/28/857a1867b52e4f8472c5d49209a675/frameset.htm
BBP_CUF_BADI_2 BADI will be used to control the properties (hide/unhide, input/output enable or disable) for those customer fields you created in the above append structures.
BBP_DOC_CHANGE_BADI for defaulting or modifying the customer field contents, incase required.
BBP_DOC_CHECK_BADI for issuing customer messages for the customer field contents (incase data is entered incorrectly) , incase required.
Let me know incase you face any issues.
Regards
- Atul

Material - UoM Pair issue in SRM Portal - shopping cart

Hello Experts,
When we try to add Pair type material in shopping cart in SRM Sandbox Portal (Material no:
11100000000111) , it is throwing error as " Incomplete items in catalog. Only complete items were transferred" in checkout screen and item is not showing in shopping cart.
I created some test implementation on this BADI BADI bbp_catalog_Transfer, so that it will give more log on SLG1 for this issue.
>
> Error in SRM - SLG1 tcode log for Pair Material while adding to shopping Cart: PR cannot be converted to PAA ; Check units with product 0000000000000000000000000011100000000111 PR PAA 000000000
>
> SRM config(IMG ) for unit of measure:
>
> For PR ISO code - Unit of measure there are 2 entries in SRM config. Already this concept is used in SRM QA.
>
> One entry is PR - This also has ALE/EDI - ISO Code - PR
> another entry is PAA - This also has ALE/EDI - ISO Code - PR
>
> In MDM Data manager for this material 11100000000111, if i look at the catalog item table, There are 2 fields.
>
> A) Unit of Measure - Value: Pair - Look up table is UoM ISO code table
>
> B) Order Unit - Value : Pair - Look up table is UoM ISO code table
>
> In MDM Data Manager in UoM ISO Code table, If i look it, there are 3 fields.
>
> UoM description, UoM ISO Code, UoM Commercial Unit format.
>
> Value: Pair - PR - PAA
>
> It looks like this PR - Unit of measure value (MDM) is not able to adjust or find the right unit of measure in SRM for this material while adding into shopping cart because right now there are 2 entries in SRM for this unit of measure (PR) ISO code.
In SRM for this material - Unit of Measure (Base unit of Measure) in Product work Bench (COMMPR01 tcode) : PAA
In purchasing view : order unit PAA (Pair)
This is SRM-MDM Catalog integration.
SRM 5.5 / MDM 7.1 and SRM-MDM catalog 3.0
Thanks in advance.
I already posted this SRM shopping cart and i just posted to get more inputs reg. this

you have put too many details ..
this error is simple in the fact that there are a few mandatory fields that needs to be transferred from MDM to SRM SC
The following fields are required fields in all cases:
u2022 Either NEW_ITEM-DESCRIPTION[n] or NEW_ITEM-MATNR[n] must be filled. Only one of the two should be filled.
u2022 NEW_ITEM-QUANTITY[n]
The following fields are required fields depending on conditions:
u2022 NEW_ITEM-UNIT[n] if NEW_ITEM-MATNR[n] has not been filled
u2022 NEW_ITEM-CURRENCY[n] if NEW_ITEM-PRICE[n] has been filled
u2022 NEW_ITEM-EXT_SCHEMA_TYPE[n] if NEW_ITEM-EXT_CATEGORY_ID[n] or NEW_ITEM-EXT_CATEGORY[n] are used
u2022 NEW_ITEM-EXT_QUOTE_ID[n] if NEW_ITEM-EXT_QUOTE_ITEM[n] has been used
u2022 NEW_ITEM-CONTRACT[n] if NEW_ITEM-CONTRACT_ITEM[n] has been used
All other fields are optional.
check in the catalog OCI mappings if these mandatory fields are mapped.
if they look fine : then make sure that the values in those mandatory fields are also maintained in the SRM side
for eg : if Prod cat of R01 is maintained and sent from MDM : then the same R01 must be present in SRM
if UoM ISO of EA is maintained and sent from MDM : then the same EA (not EACH) must be present in SRM
this will solve ur issue.
thanks
-Adrivit

Awaiting approval in Shopping cart and no follow on Document created

Hello Experts,
Classic Scenario
I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned.
Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document.
Pease guide me on this .
Thanks to all experts in Advance and appriciate your efforts
Smriti
Edited by: Smriti arora on Apr 28, 2010 7:58 AM
Edited by: Smriti arora on Apr 28, 2010 8:04 AM

hello Smriti
I will try help you with your two problems.
Question 1. "I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned."
this problem is because the customizing not is correct. Follow this steps:
1.- SRM Server->Cross-Application Basic Settings->Business Workflow->Select Workflow Framework
Check that Process-controlled workflow is active for all business objects
2.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Customize SAP Business Workflow Automatically
Execute step by step. is aut.
3.-Execute transaction SWDD; check that workflow WS40000014 exists...
4.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Generalize Tasks
execute task for default
5.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Check Task Generalization
check it "/SAPSRM/WF_CFG"
6.- SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Copy BRF Objects
class SRM_WF ; all objects; COPY
7.-execute transaction SCPR20 and active /SAPSRM/C_SC_600_000_SP04
8.- TEST NOW
Question 2: "Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document"
CHECK this point of customizing, here is where you must indicate to system that follow on document create for the shopping cart...exist several options...
SAP Supplier Relationship Management->SRM Server->Sourcing->Define Sourcing for Product Categories
Regards!!!!

Iterating shopping cart and extracting a list depending on condition

Hi I am a newbie to ATG and coding world. Please help to resolve this issue:
i need to iterate through my shopping cart and eliminate certain products from the shopping cart and create a new list of remaining items.
Below is my code:
<%@ page import="java.util.List,
java.util.ArrayList"%>
<dsp:droplet name="/atg/dynamo/droplet/ForEach">
 <dsp:param name="array" bean="ShoppingCart.current.commerceItems" />
 <dsp:setvalue param="myitem" paramvalue="element"/>
 <dsp:oparam name="output">
 <dsp:getvalueof id="prdId" param="myitem.auxiliaryData.productId" idtype="java.lang.String">
 if (!(prdId.equals("xyz") || prdId.equals("abc"))) {
 mylist.add(myitem);
 %>
 </dsp:getvalueof>
 </dsp:oparam>
 </dsp:droplet>
now this statement myList.add(myItem) is giving me errors. Please help me resolve.
TIA
Edited by: user1762875 on Jun 6, 2013 5:54 PM

I think rather than doing this in jsp you should be doing this task of removing items in Java code.
There is a method removeItemFromOrder() in CartModifierFormHandler for removing items in Order and you should be invoking that. For items to be removed just add the sku id's in pRemovalCommerceIds array of CartModifierFormhandler and invoke method.
you can do this addition in the If block of your code and at the end if there is something in list you can invoke the method
Thanks

Activate one step approval in shopping carts and confirmations

Hello all, I am working in SRM 7.0 with a classic scenario and I want to activate one step approval for all shopping carts and confirmations that we create in SRM.
How can I do it?
Thanks in advance
Rosa Rodríguez

Hi,
Perform the following configuration..
Activate Sample BC Sets for Process Level Definition
Sample BC Set : /SAPSRM/C_SC_600_001_SP04
IMG path - SRM Server -> Cross - Application Basic Settings -> Business Workflow -> Process - Controlles Workflow -> Business Process Configuration -> Activate Sample BC Sets for Process Level Definition
Thanks!!
Bharath
Edited by: Bharathan Selvaraj on Sep 29, 2010 9:36 PM

Link Between Shopping Cart and RFx SRM

Hi all,
We have a reporting requirement in BI/BW to merge Shopping Cart and RFx data -- e.g. how many Shopping carts got converted to RFx..etc
I can use Transaction Code bbp_pd and see that the links are available between Shopping cart and RFx.
Correct me if I'm wrong, but the two tables CRMD_ORDERADM_H and CRMD_ORDERADM_I contain information regarding individual process, but not the link between the two.
Do you know the underlying tables that contain the 'link' between the two processes.
Appreciate your help!

Hi Aishwarya,
in addition to Ivy's recommendations.
if you call BBP_PD_SC_GETDETAIL - you should be able to get all the links in the tables
E_HEADER_REL
E_ITMLIM_REL
After, you can call
BBP_PD_BID_GETDETAIL to get info for RFX
Regards
Konstantin

Team shopping cart and Shopping on behalf

Dear Experts,
What is the difference you have observed between team shopping cart and Shopping on behalf?
Do you observe differences other than the below ones:
1. Team shopping cart can be taken over by any one in the team defined in the substitution of the creator in any stage (including even draft stage) so that the team members can enhance the shopping cart and take over it in the absence of the creator.
However, 'Shopping on behalf' does not offer the same flexibility. In absence of the shopping cart creator, the original requestor (shop for) can just have receive or confirm the delivery in the shopping cart.
Do you see any other differences other than the above ones?
Regards,
Ranjan

Hello Ranjan
Please find the answer below:
In both team purchasing and shopping on behalf of other users, a person other than the requester is involved in processing the shopping cart. However, the two functions are used in different situations:
If someone shops on behalf of another user, typically a single person works with the shopping cart from the start of the requisitioning process. For example, a purchasing assistant or secretary creates a shopping cart for a manager and follows the process through until the confirmation or invoice is created. Only the person on whose behalf the shopping cart is created can take over the shopping cart or the follow-on documents.
In team purchasing, any user who is defined as a procurement substitute can take over the shopping cart. Within this process, several users can be involved and can take over the team shopping cart from each other. This can be useful, for example, in the following situations:
An employee leaves the company, and the successor later takes over this person's responsibilities.
An employee is sick, and a colleague takes over the shopping cart.
A team of employees works in shifts, and a shopping cart that is time-critical must be processed by a colleague working in a different shift.
Well, the reference to this answer is:
[http://help.sap.com/saphelp_srm70/helpdata/EN/8e/1753cca4a6450784f3e2d1ecf6b09a/frameset.htm]
Best Regards,
Lakshmi

Need for more flexibility in deciding who can edit shopping carts and do GR

Hello,
Running ECS SRM 5.0
As far as I know, there are two options when it comes to who can edit and change shopping carts and also do goods receipt.
These two options are controlled by roles. The normal is that you can only do this with documents created by you, or you can do this for all documents by using admin role and central receiver.
My business needs more flexibility here. We want to have ie one person in each organizational unit that can edit SC and do GR for everybody in his unit (and only there).
Is there a way this can be controlled, i.e. in a badi?
I know about shop on behalf of and that is a workaround that we can use, but I am looking for a more smooth solution
rgds
GAR

Hi
Have you tried using the BADI - BBPWFL_LIST ??_
Please go through this ->
Re: How to limit what a Purchaser can see in the Sourcing Cockpit
Re: Filtering content in the SRM confirmation worklist
Re: Resctriction while displaying work items in sourcing cockpit..
Please revert in the event of any query.
Regards
- Atul

What is the difference between 'Shopping cart' and 'Team cart'

Hi,
   There a knowledge about 'Team Cart' in SRM 7.0 .I want to know what is the difference between 'Shopping cart' and 'Team cart'?
   Thank you !
   best Regards

Hi,
SRM self-service procurement and requisitioning process was generally focused on the requestor and goods recipient. SAP SRM 7.0 introduces the new 'team' approach.
Team purchasing enables users to:
Define their own procurement substitutes
Make shopping carts accessible to substitutes
Substitutes (team members) are able to:
Search for and take over team shopping carts
Create follow-on documents (such as confirmations) for team carts they have taken over
Regards,
Jason

Performance issue of SRM5.0 ITS (shopping cart and Catalog)

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