Performance issue with a Custom view

Hi ,
I am pretty new to performance tuning and facing a performance issue with a custom view.
Execution time for view query is good but as soon as I append a where caluse to view query ,the execution time increases.
Below is the view query:
CREATE OR REPLACE XXX_INFO_VIEW AS
SELECT csb.system_id license_id,
cst.name license_number ,
csb.system_type_code license_type ,
csb.attribute3 lac , -- license authorization code
csb.attribute6 lat , -- license admin token
csb.attribute12 ols_reg, -- OLS Registration allowed flag
l.attribute4 license_biz_type ,
NVL (( SELECT 'Y' l_supp_flag
FROM csi_item_instances cii,
okc_k_lines_b a,
okc_k_items c
WHERE c.cle_id = a.id
AND a.lse_id = 9
AND c.jtot_object1_code = 'OKX_CUSTPROD'
AND c.object1_id1 = cii.instance_id||''
AND cii.instance_status_id IN (3, 510)
AND cii.system_id = csb.system_id
AND a.sts_code IN ('SIGNED', 'ACTIVE')
AND NVL (a.date_terminated, a.end_date) > SYSDATE
AND ROWNUM < 2), 'N') active_supp_flag,
hp.party_name "Customer_Name" , -- Customer Name
hca.attribute12 FGE_FLAG,
(SELECT /*+INDEX (oklt OKC_K_LINES_TL_U1) */
nvl(max((decode(name, 'eSupport','2','Enterprise','1','Standard','1','TERM RTU','0','TERM RTS','0','Notfound'))),0) covName --TERM RTU and TERM RTS added as per Vijaya's suggestion APR302013
FROM OKC_K_LINES_B oklb1,
OKC_K_LINES_TL oklt,
OKC_K_LINES_B oklb2,
OKC_K_ITEMS oki,
CSI_item_instances cii
WHERE
OKI.JTOT_OBJECT1_CODE = 'OKX_CUSTPROD'
AND oklb1.id=oklt.id
AND OKI.OBJECT1_ID1 =cii.instance_id||''
AND Oklb1.lse_id=2
AND oklb1.dnz_chr_id=oklb2.dnz_chr_id
AND oklb2.lse_id=9
AND oki.CLE_ID=oklb2.id
AND cii.system_id=csb.system_id
AND oklt.LANGUAGE=USERENV ('LANG')) COVERAGE_TYPE
FROM csi_systems_b csb ,
csi_systems_tl cst ,
hz_cust_accounts hca,
hz_parties hp,
fnd_lookup_values l
WHERE csb.system_type_code = l.lookup_code (+)
AND csb.system_id = cst.system_id
AND hca.cust_account_id =csb.customer_id
AND hca.party_id= hp.party_id
AND cst.language = USERENV ('LANG')
AND l.lookup_type (+) = 'CSI_SYSTEM_TYPE'
AND l.language (+) = USERENV ('LANG')
AND NVL (csb.end_date_active, SYSDATE+1) > SYSDATE)
I have forced an index to avoid Full table scan on OKC_K_LINES_TL and suppressed an index on CSI_item_instances.instance id to make the view query fast.
So when i do select * from XXX_INFO_VIEWit executes in a decent time,But when I try to do
select * from XXX_INFO_VIEW where active_supp_flag='Y' and coverage_type='1'
it takes lot of time.
Execution plan is same for both queries in terms of cost but with WHERE clause Number of bytes increases.
Below are the execution plans:
View query:
SELECT STATEMENT ALL_ROWS Cost: 7,212 Bytes: 536,237 Cardinality: 3,211                                         
     10 COUNT STOPKEY                                    
          9 NESTED LOOPS                               
               7 NESTED LOOPS Cost: 1,085 Bytes: 101 Cardinality: 1                          
                    5 NESTED LOOPS Cost: 487 Bytes: 17,043 Cardinality: 299                     
                         2 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 2,325 Cardinality: 155                
                              1 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315           
                         4 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2                
                              3 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2           
                    6 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1                     
               8 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1                          
     12 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_CUST_ACCOUNTS Cost: 2 Bytes: 7 Cardinality: 1                                    
          11 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 1 Cardinality: 1                               
     28 SORT AGGREGATE Bytes: 169 Cardinality: 1                                    
          27 NESTED LOOPS                               
               25 NESTED LOOPS Cost: 16,549 Bytes: 974,792 Cardinality: 5,768                          
                    23 NESTED LOOPS Cost: 5,070 Bytes: 811,737 Cardinality: 5,757                     
                         20 NESTED LOOPS Cost: 2,180 Bytes: 56,066 Cardinality: 578                
                              17 NESTED LOOPS Cost: 967 Bytes: 32,118 Cardinality: 606           
                                   14 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 3,465 Cardinality: 315      
                                        13 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                                   16 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2      
                                        15 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                              19 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1           
                                   18 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1      
                         22 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 5 Bytes: 440 Cardinality: 10                
                              21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9           
                    24 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_TL_U1 Cost: 1 Cardinality: 1                     
               26 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_TL Cost: 2 Bytes: 28 Cardinality: 1                          
     43 HASH JOIN Cost: 7,212 Bytes: 536,237 Cardinality: 3,211                                    
          41 NESTED LOOPS                               
               39 NESTED LOOPS Cost: 7,070 Bytes: 485,792 Cardinality: 3,196                          
                    37 HASH JOIN Cost: 676 Bytes: 341,972 Cardinality: 3,196                     
                         32 HASH JOIN RIGHT OUTER Cost: 488 Bytes: 310,012 Cardinality: 3,196                
                              30 TABLE ACCESS BY INDEX ROWID TABLE APPLSYS.FND_LOOKUP_VALUES Cost: 7 Bytes: 544 Cardinality: 17           
                                   29 INDEX RANGE SCAN INDEX (UNIQUE) APPLSYS.FND_LOOKUP_VALUES_U1 Cost: 3 Cardinality: 17      
                              31 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_B Cost: 481 Bytes: 207,740 Cardinality: 3,196           
                         36 VIEW VIEW AR.index$_join$_013 Cost: 187 Bytes: 408,870 Cardinality: 40,887                
                              35 HASH JOIN           
                                   33 INDEX FAST FULL SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 112 Bytes: 408,870 Cardinality: 40,887      
                                   34 INDEX FAST FULL SCAN INDEX AR.HZ_CUST_ACCOUNTS_N2 Cost: 122 Bytes: 408,870 Cardinality: 40,887      
                    38 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_PARTIES_U1 Cost: 1 Cardinality: 1                     
               40 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_PARTIES Cost: 2 Bytes: 45 Cardinality: 1                          
          42 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_TL Cost: 142 Bytes: 958,770 Cardinality: 63,918           
Execution plan for view query with WHERE clause:
SELECT STATEMENT ALL_ROWS Cost: 7,212 Bytes: 2,462,837 Cardinality: 3,211                                         
     10 COUNT STOPKEY                                    
          9 NESTED LOOPS                               
               7 NESTED LOOPS Cost: 1,085 Bytes: 101 Cardinality: 1                          
                    5 NESTED LOOPS Cost: 487 Bytes: 17,043 Cardinality: 299                     
                         2 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 2,325 Cardinality: 155                
                              1 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315           
                         4 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2                
                              3 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2           
                    6 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1                     
               8 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1                          
     12 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_CUST_ACCOUNTS Cost: 2 Bytes: 7 Cardinality: 1                                    
          11 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 1 Cardinality: 1                               
     28 SORT AGGREGATE Bytes: 169 Cardinality: 1                                    
          27 NESTED LOOPS                               
               25 NESTED LOOPS Cost: 16,549 Bytes: 974,792 Cardinality: 5,768                          
                    23 NESTED LOOPS Cost: 5,070 Bytes: 811,737 Cardinality: 5,757                     
                         20 NESTED LOOPS Cost: 2,180 Bytes: 56,066 Cardinality: 578                
                              17 NESTED LOOPS Cost: 967 Bytes: 32,118 Cardinality: 606           
                                   14 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 3,465 Cardinality: 315      
                                        13 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                                   16 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2      
                                        15 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                              19 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1           
                                   18 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1      
                         22 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 5 Bytes: 440 Cardinality: 10                
                              21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9           
                    24 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_TL_U1 Cost: 1 Cardinality: 1                     
               26 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_TL Cost: 2 Bytes: 28 Cardinality: 1                          
     44 VIEW VIEW APPS.WRS_LICENSE_INFO_V Cost: 7,212 Bytes: 2,462,837 Cardinality: 3,211                                    
          43 HASH JOIN Cost: 7,212 Bytes: 536,237 Cardinality: 3,211                               
               41 NESTED LOOPS                          
                    39 NESTED LOOPS Cost: 7,070 Bytes: 485,792 Cardinality: 3,196                     
                         37 HASH JOIN Cost: 676 Bytes: 341,972 Cardinality: 3,196                
                              32 HASH JOIN RIGHT OUTER Cost: 488 Bytes: 310,012 Cardinality: 3,196           
                                   30 TABLE ACCESS BY INDEX ROWID TABLE APPLSYS.FND_LOOKUP_VALUES Cost: 7 Bytes: 544 Cardinality: 17      
                                        29 INDEX RANGE SCAN INDEX (UNIQUE) APPLSYS.FND_LOOKUP_VALUES_U1 Cost: 3 Cardinality: 17
                                   31 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_B Cost: 481 Bytes: 207,740 Cardinality: 3,196      
                              36 VIEW VIEW AR.index$_join$_013 Cost: 187 Bytes: 408,870 Cardinality: 40,887           
                                   35 HASH JOIN      
                                        33 INDEX FAST FULL SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 112 Bytes: 408,870 Cardinality: 40,887
                                        34 INDEX FAST FULL SCAN INDEX AR.HZ_CUST_ACCOUNTS_N2 Cost: 122 Bytes: 408,870 Cardinality: 40,887
                         38 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_PARTIES_U1 Cost: 1 Cardinality: 1                
                    40 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_PARTIES Cost: 2 Bytes: 45 Cardinality: 1                     
               42 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_TL Cost: 142 Bytes: 958,770 Cardinality: 63,918

Hi,
You should always try using primary index fields, if not possible then secondary index fields.
Even if you cannot do anything from either of the two then try this,
Use Less distinct fields on the top.
In your case , you can use bukrs ,gjahr ,werks on the top in the where condition..then followed by less distinct values..
Even when you use secondary index if you have 4 fields in your sec index and you are using only two fields from the top then the index is useful only upto that two fields provided they are in sequence.

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    AP_SUPPLIERS_N2     AP_SUPPLIERS
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    AP_SUPPLIERS_N8     AP_SUPPLIERS
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    AP_SUPPLIERS_U2     AP_SUPPLIERS
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    FND_LOOKUP_VALUES_U2     FND_LOOKUP_VALUES
    GL_DAILY_CONVERSION_TYPES_U1     GL_DAILY_CONVERSION_TYPES
    GL_DAILY_CONVERSION_TYPES_U2     GL_DAILY_CONVERSION_TYPES
    HR_ORGANIZATION_UNITS_FK1     HR_ALL_ORGANIZATION_UNITS
    HR_ORGANIZATION_UNITS_FK2     HR_ALL_ORGANIZATION_UNITS
    HR_ORGANIZATION_UNITS_FK3     HR_ALL_ORGANIZATION_UNITS
    HR_ORGANIZATION_UNITS_FK4     HR_ALL_ORGANIZATION_UNITS
    HR_ORGANIZATION_UNITS_PK     HR_ALL_ORGANIZATION_UNITS
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    HR_ALL_ORGANIZATION_UNTS_TL_N2     HR_ALL_ORGANIZATION_UNITS_TL
    HR_ALL_ORGANIZATION_UNTS_TL_PK     HR_ALL_ORGANIZATION_UNITS_TL
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    PA_COST_DISTRIBUTION_LINES_N12     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N13     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N14     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N15     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N16     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N17     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N19     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N2     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N20     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N3     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N4     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N5     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N6     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N7     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N8     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_N9     PA_COST_DISTRIBUTION_LINES_ALL
    PA_COST_DISTRIBUTION_LINES_U1     PA_COST_DISTRIBUTION_LINES_ALL
    PA_CUST_EVENT_REV_DIST_LINE_N1     PA_CUST_EVENT_RDL_ALL
    PA_CUST_EVENT_REV_DIST_LINE_N2     PA_CUST_EVENT_RDL_ALL
    PA_CUST_EVENT_REV_DIST_LINE_N3     PA_CUST_EVENT_RDL_ALL
    PA_CUST_EVENT_REV_DIST_LINE_N4     PA_CUST_EVENT_RDL_ALL
    PA_CUST_EVENT_REV_DIST_LINE_N5     PA_CUST_EVENT_RDL_ALL
    PA_CUST_EVENT_REV_DIST_LINE_U1     PA_CUST_EVENT_RDL_ALL
    PA_CUST_REV_DIST_LINES_N1     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N2     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N3     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N4     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N5     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N6     PA_CUST_REV_DIST_LINES_ALL
    PA_CUST_REV_DIST_LINES_N7     PA_CUST_REV_DIST_LINES_ALL
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    PA_CUST_REV_DIST_LINES_U1     PA_CUST_REV_DIST_LINES_ALL
    PA_DRAFT_INVOICE_ITEMS_N1     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_N2     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_N3     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_N4     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_N5     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_N6     PA_DRAFT_INVOICE_ITEMS
    PA_DRAFT_INVOICE_ITEMS_U1     PA_DRAFT_INVOICE_ITEMS
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    PA_EVENTS_N2     PA_EVENTS
    PA_EVENTS_N3     PA_EVENTS
    PA_EVENTS_N4     PA_EVENTS
    PA_EVENTS_N5     PA_EVENTS
    PA_EVENTS_N6     PA_EVENTS
    PA_EVENTS_U1     PA_EVENTS
    PA_EVENTS_U2     PA_EVENTS
    PA_EVENTS_U3     PA_EVENTS
    PA_EVENTS_U4     PA_EVENTS
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    PA_EXPENDITURES_N1     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_N2     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_N3     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_N4     PA_EXPENDITURES_ALL
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    PA_EXPENDITURES_N7     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_N8     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_N9     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_U1     PA_EXPENDITURES_ALL
    PA_EXPENDITURES_ITEMS_N18     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N10     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N12     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N14     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N16     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N19     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N20     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N21     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N22     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_ITEMS_N24     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N25     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N26     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N27     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N28     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N29     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N3     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N30     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N31     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N32     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N33     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N35     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N4     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N5     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N6     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N7     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N8     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_N9     PA_EXPENDITURE_ITEMS_ALL
    PA_EXPENDITURE_ITEMS_U1     PA_EXPENDITURE_ITEMS_ALL
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    PA_EXPENDITURE_TYPES_N2     PA_EXPENDITURE_TYPES
    PA_EXPENDITURE_TYPES_N3     PA_EXPENDITURE_TYPES
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    PA_PROJECT_TYPES_U1     PA_PROJECT_TYPES_ALL
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    PA_TASKS_N10     PA_TASKS
    PA_TASKS_N11     PA_TASKS
    PA_TASKS_N12     PA_TASKS
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    Edited by: Earthlink on Nov 14, 2010 11:32 AM
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    copied:
    Problem description:
    slow start and slow quit of computer. Performance issues with fcpx and other programms.
    EtreCheck version: 2.1.8 (121)
    Report generated 6 maart 2015 21:49:31 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:7:46
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Western Digital Ext HDD 1021 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
            prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Lexar  USB_3_0 Reader
        Seagate  Expansion Desk 3 TB
            EFI (disk3s1) <not mounted> : 315 MB
            downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.avid.ApplicationManager.plist [Click for support]
        [loaded]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
            downloads: Disk size: 249.18 GB Disk used: 110.84 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    Google Chrome
             1%    WindowServer
             0%    opendirectoryd
             0%    mds
             0%    dpd
    Top Processes by Memory: ℹ️
        206 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        155 MB    Google Chrome
        137 MB    Dock
        113 MB    Google Chrome Helper
    Virtual Memory Information: ℹ️
        10.02 GB    Free RAM
        4.36 GB    Active RAM
        1.35 GB    Inactive RAM
        1.44 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:37:26 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

    Problem description:
    disk problems
    EtreCheck version: 2.1.8 (121)
    Report generated 7 maart 2015 14:16:18 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:19:51
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
        HGST HDS724040ALE640 disk2 : (4 TB)
            EFI (disk2s1) <not mounted> : 210 MB
            disk2s2 (disk2s2) <not mounted> : 4.00 TB
            Boot OS X (disk2s3) <not mounted> : 134 MB  - one error
        HGST HDS724040ALE640 disk3 : (4 TB)
            EFI (disk3s1) <not mounted> : 210 MB
            disk3s2 (disk3s2) <not mounted> : 4.00 TB
            Boot OS X (disk3s3) <not mounted> : 134 MB
    USB Information: ℹ️
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Lexar  USB_3_0 Reader 
        Seagate  Expansion Desk 3 TB
            EFI (disk5s1) <not mounted> : 315 MB
            downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [running]    com.avid.ApplicationManager.plist [Click for support]
        [running]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.17 GB
            downloads: Disk size: 249.18 GB Disk used: 110.83 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             1%    fontd
             0%    firefox
             0%    AvidApplicationManager
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        498 MB    firefox
        241 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        137 MB    Dock
        100 MB    java
    Virtual Memory Information: ℹ️
        12.33 GB    Free RAM
        2.39 GB    Active RAM
        1.11 GB    Inactive RAM
        1.34 GB    Wired RAM
        934 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 01:56:19 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

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