Performance issue with context search

We have a performance problem with a table tise with about 10 mio rows
and a text column tise_desc with short descriptions (about 300 characters per row).
We currently use mixed queries of the form (here very simple)
SELECT /*+ FIRST_ROWS(10) */ * FROM tise
WHERE reg_id = 'REGI0000000000000132'
AND contains(tise_desc, '(employment)' ) > 0
When the structured query part (here reg_id) and the fulltext part (contains) is not selective some queries take about 30 sec to 90 sec to process.
When we repeat the query it only takes about 1-3 sec (may be due to caching).
We are not interested in scoring nor in sorting the data.
Until now we have tried to use different hints, use different index types (btree versus bitmap), use different sql query syntax, use one fulltext index with xml and within syntax without any real progress.
Has any body addtional ideas?

Since you are doing a combination of structured queries and simple text queries on only one column, a ctxcat index with a catsearch may be better than a context index with a contains search. The catsearch has fewer additional features available than contains, but some context features can be done with catsearch through a query template. If you only do simple searches and don't need those extra features then it doesn't matter.
Make sure you have current statistics, so that the optimizer can use them to select the best execution plan.
Use bind variables instead of literal values in your searches. When you use bind variables, the previous query in the SGA can be reused for different variable values without reparsing, so that every query with new values has the same effect as rerunning the previous query. This alone could account for the different between 30 to 90 seconds on the first run and 1-3 seconds on the second run.
If you are not using scoring or sorting, then you might be better off without the first_rows hint, which chooses the best path for sorting. Try it both ways and see which works best for you.
Once you have tested with a ctxcat index, current statistics, and bind variables, if it is still slow you may be able to use some tracing to determine the cause of the slowness and adjust some memory settings or some such thing. You can find more tuning hints for Oracle Text here:
http://download.oracle.com/docs/cd/B28359_01/text.111/b28303/aoptim.htm#i1007227
Please see the demonstration below that implements the recommendations above.
SCOTT@orcl_11g> CREATE TABLE tise
  2    (reg_id        VARCHAR2 (20),
  3       tise_desc  VARCHAR2 (300))
  4  /
Table created.
SCOTT@orcl_11g> INSERT INTO tise VALUES ('REGI0000000000000132', 'employment')
  2  /
1 row created.
SCOTT@orcl_11g> INSERT INTO tise SELECT object_id, object_name FROM all_objects
  2  /
68770 rows created.
SCOTT@orcl_11g> -- try a ctxcat index instead of a context index
SCOTT@orcl_11g> -- (make sure the index is not fragmented by periodically
SCOTT@orcl_11g> --  dropping and recreating or altering and rebuilding or optimizing)
SCOTT@orcl_11g> BEGIN
  2    CTX_DDL.CREATE_INDEX_SET ('tise_iset');
  3    CTX_DDL.ADD_INDEX ('tise_iset', 'reg_id');
  4  END;
  5  /
PL/SQL procedure successfully completed.
SCOTT@orcl_11g> CREATE INDEX tise_id_desc_idx ON tise (tise_desc)
  2  INDEXTYPE IS CTXSYS.CTXCAT
  3  PARAMETERS ('INDEX SET tise_iset')
  4  /
Index created.
SCOTT@orcl_11g> -- make sure you have current statistics:
SCOTT@orcl_11g> EXEC DBMS_STATS.GATHER_TABLE_STATS (USER, 'TISE')
PL/SQL procedure successfully completed.
SCOTT@orcl_11g> -- use bind variables so that the query in the sga can be reused
SCOTT@orcl_11g> -- for different variable values without reparsing:
SCOTT@orcl_11g> VARIABLE search_reg_id VARCHAR2 (20)
SCOTT@orcl_11g> VARIABLE search_desc VARCHAR2 (2000)
SCOTT@orcl_11g> EXEC :search_reg_id := 'REGI0000000000000132'
PL/SQL procedure successfully completed.
SCOTT@orcl_11g> EXEC :search_desc := 'employment'
PL/SQL procedure successfully completed.
SCOTT@orcl_11g> -- query using catsearch with a ctxcat index and bind variables:
SCOTT@orcl_11g> COLUMN tise_desc FORMAT A30 WORD_WRAPPED
SCOTT@orcl_11g> SET AUTOTRACE ON EXPLAIN
SCOTT@orcl_11g> SELECT *
  2  FROM   tise
  3  WHERE  CATSEARCH (tise_desc, :search_desc, 'reg_id=''' || :search_reg_id || '''') > 0
  4  /
REG_ID               TISE_DESC
REGI0000000000000132 employment
Execution Plan
Plan hash value: 409728589
| Id  | Operation                   | Name             | Rows  | Bytes | Cost (%CPU)| Time     |
|   0 | SELECT STATEMENT            |                  |  3439 |   100K|   102   (0)| 00:00:02 |
|   1 |  TABLE ACCESS BY INDEX ROWID| TISE             |  3439 |   100K|   102   (0)| 00:00:02 |
|*  2 |   DOMAIN INDEX              | TISE_ID_DESC_IDX |       |       |            |          |
Predicate Information (identified by operation id):
   2 - access("CTXSYS"."CATSEARCH"("TISE_DESC",:SEARCH_DESC,'reg_id='''||:SEARCH_REG_ID|
              |'''')>0)
SCOTT@orcl_11g> SET AUTOTRACE OFF
SCOTT@orcl_11g>

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        WDC WD1001FALS-403AA0 disk1 : (1 TB)
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            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Western Digital Ext HDD 1021 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
            prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Lexar  USB_3_0 Reader
        Seagate  Expansion Desk 3 TB
            EFI (disk3s1) <not mounted> : 315 MB
            downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.avid.ApplicationManager.plist [Click for support]
        [loaded]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
            downloads: Disk size: 249.18 GB Disk used: 110.84 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    Google Chrome
             1%    WindowServer
             0%    opendirectoryd
             0%    mds
             0%    dpd
    Top Processes by Memory: ℹ️
        206 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        155 MB    Google Chrome
        137 MB    Dock
        113 MB    Google Chrome Helper
    Virtual Memory Information: ℹ️
        10.02 GB    Free RAM
        4.36 GB    Active RAM
        1.35 GB    Inactive RAM
        1.44 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:37:26 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

    Problem description:
    disk problems
    EtreCheck version: 2.1.8 (121)
    Report generated 7 maart 2015 14:16:18 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:19:51
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
        HGST HDS724040ALE640 disk2 : (4 TB)
            EFI (disk2s1) <not mounted> : 210 MB
            disk2s2 (disk2s2) <not mounted> : 4.00 TB
            Boot OS X (disk2s3) <not mounted> : 134 MB  - one error
        HGST HDS724040ALE640 disk3 : (4 TB)
            EFI (disk3s1) <not mounted> : 210 MB
            disk3s2 (disk3s2) <not mounted> : 4.00 TB
            Boot OS X (disk3s3) <not mounted> : 134 MB
    USB Information: ℹ️
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Lexar  USB_3_0 Reader 
        Seagate  Expansion Desk 3 TB
            EFI (disk5s1) <not mounted> : 315 MB
            downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [running]    com.avid.ApplicationManager.plist [Click for support]
        [running]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.17 GB
            downloads: Disk size: 249.18 GB Disk used: 110.83 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             1%    fontd
             0%    firefox
             0%    AvidApplicationManager
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        498 MB    firefox
        241 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        137 MB    Dock
        100 MB    java
    Virtual Memory Information: ℹ️
        12.33 GB    Free RAM
        2.39 GB    Active RAM
        1.11 GB    Inactive RAM
        1.34 GB    Wired RAM
        934 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 01:56:19 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

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