Performance issue with report server

we have recently migrated our application from c/s 6i to 10g web (Oracle AS rel 10.1.2). when we are running one balsheet report it was taking about 16-17min to complete running in web. We are using rwservlet to run this report. to my annoyance the same report when run in c/s environment (with same parameters) takes hardly 1min to complete running. The report has 10 pages in all. what we have observed from em console is that that it formats first 5-6pages of the report in just 150-200secs but later for other pages it is taking lot of time. we have even tried out using jvmoptions but that did not help me either. I request any one of you to suggest me as to what can be done at the application server level so that i can acheive the performance of the c/s version report. I am novice to oracle reports and any help is highly appreciated.
Regards
Murali

We seem to have fixed the problem of hanging/slow reports by configuring the init.ora file and changing the optimizer_mode to FIRST_ROWS_10. We set the workarea_size_policy to AUTO too and reports sped up significantly, I don't know the exact changes because our DBA's did them but I think the optimizer was the key change.

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    MAX (T314768.HIER7_CODE) AS c7,
    MAX (T314768.HIER8_CODE) AS c8,
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    MAX (T314768.HIER16_CODE) AS c16,
    MAX (T314768.HIER17_CODE) AS c17,
    MAX (T314768.HIER18_CODE) AS c18,
    MAX (T314768.HIER19_CODE) AS c19,
    MAX (T314768.HIER20_CODE) AS c20,
    T314768.HIER1_NAME AS c21,
    T314768.HIER1_CODE AS c22,
    T314914.HIER1_NAME AS c24,
    T314914.HIER10_NAME AS c25,
    T314914.HIER11_NAME AS c26,
    T314914.HIER12_NAME AS c27,
    T314914.HIER13_NAME AS c28,
    T314914.HIER14_NAME AS c29,
    T314914.HIER15_NAME AS c30,
    T314914.HIER16_NAME AS c31,
    T314914.HIER17_NAME AS c32,
    T314914.HIER18_NAME AS c33,
    T314914.HIER19_NAME AS c34,
    T314914.HIER2_NAME AS c35,
    T314914.HIER20_NAME AS c36,
    T314914.HIER3_NAME AS c37,
    T314914.HIER4_NAME AS c38,
    T314914.HIER5_NAME AS c39,
    T314914.HIER6_NAME AS c40,
    T314914.HIER7_NAME AS c41,
    T314914.HIER8_NAME AS c42,
    T314914.HIER9_NAME AS c43,
    T314914.HIER20_CODE AS c44,
    T314914.HIER1_CODE AS c45,
    T314914.HIER10_CODE AS c46,
    T314914.HIER11_CODE AS c47,
    T314914.HIER12_CODE AS c48,
    T314914.HIER13_CODE AS c49,
    T314914.HIER14_CODE AS c50,
    T314914.HIER15_CODE AS c51,
    T314914.HIER16_CODE AS c52,
    T314914.HIER17_CODE AS c53,
    T314914.HIER18_CODE AS c54,
    T314914.HIER19_CODE AS c55,
    T314914.HIER2_CODE AS c56,
    T314914.HIER3_CODE AS c57,
    T314914.HIER4_CODE AS c58,
    T314914.HIER5_CODE AS c59,
    T314914.HIER6_CODE AS c60,
    T314914.HIER7_CODE AS c61,
    T314914.HIER8_CODE AS c62,
    T314914.HIER9_CODE AS c63
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    W_HIERARCHY_D T314914 /* Dim_W_HIERARCHY_D_Segment13 */
    W_GL_SEGMENT_D T315731 /* Dim_W_GL_SEGMENT_D_Segment13 */
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    W_GL_OTHER_F T91707 /* Fact_W_GL_OTHER_F */
    WHERE ( T91397.ROW_WID = T91707.GL_ACCOUNT_WID
    AND T91397.ACCOUNT_SEG11_CODE = T315677.SEGMENT_VAL_CODE
    AND T91397.ACCOUNT_SEG13_CODE = T315731.SEGMENT_VAL_CODE
    AND T91397.ACCOUNT_SEG11_ATTRIB = T315677.SEGMENT_LOV_ID
    AND T91397.ACCOUNT_SEG13_ATTRIB = T315731.SEGMENT_LOV_ID
    AND T314768.HIER_CODE = T315677.SEGMENT_LOV_ID
    AND T314768.HIER_NAME = T315677.SEGMENT_LOV_NAME
    AND T314768.HIERARCHY_ID = T315677.SEGMENT_VAL_CODE
    AND T314914.HIER_CODE = T315731.SEGMENT_LOV_ID
    AND T314914.HIER_NAME = T315731.SEGMENT_LOV_NAME
    AND T314914.HIERARCHY_ID = T315731.SEGMENT_VAL_CODE
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    'Responsibility_Centre_Functional'
    AND T315677.SEGMENT_LOV_ID = 1000163
    AND T315731.SEGMENT_LOV_NAME = 'Account_Master'
    AND T315731.SEGMENT_LOV_ID = 1000165
    AND ( T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER11_CODE IS NULL)
    AND (T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER12_CODE IS NULL)
    AND ( T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER8_CODE IS NULL)
    AND ( T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER9_CODE IS NULL)
    AND ( T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER10_CODE IS NULL)
    AND ( T314914.HIER1_CODE IN ('ALL_LI')
    OR T314914.HIER2_CODE IN ('S000000001')
    OR T314914.HIER3_CODE IN ('S000005150')
    OR T314914.HIER4_CODE IN ('S000005151')
    OR T314914.HIER5_CODE IN ('S000005153')
    OR T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022'))
    AND ( T314914.HIER2_CODE IN ('S000000001')
    OR T314914.HIER3_CODE IN ('S000005150')
    OR T314914.HIER4_CODE IN ('S000005151')
    OR T314914.HIER5_CODE IN ('S000005153')
    OR T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER2_CODE IS NULL)
    AND ( T314914.HIER3_CODE IN ('S000005150')
    OR T314914.HIER4_CODE IN ('S000005151')
    OR T314914.HIER5_CODE IN ('S000005153')
    OR T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER3_CODE IS NULL)
    AND ( T314914.HIER4_CODE IN ('S000005151')
    OR T314914.HIER5_CODE IN ('S000005153')
    OR T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER4_CODE IS NULL)
    AND ( T314914.HIER5_CODE IN ('S000005153')
    OR T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER5_CODE IS NULL)
    AND ( T314914.HIER6_CODE IN ('S000005154')
    OR T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER6_CODE IS NULL)
    AND ( T314914.HIER7_CODE IN ('S000005062')
    OR T314914.HIER8_CODE IN ('S000005160')
    OR T314914.HIER9_CODE IN ('S000000187')
    OR T314914.HIER10_CODE IN ('S526003000')
    OR T314914.HIER11_CODE IN ('S526002012')
    OR T314914.HIER12_CODE IN ('S000001022')
    OR T314914.HIER7_CODE IS NULL)
    AND T314768.HIER1_CODE IS NOT NULL
    AND T314914.HIER20_CODE IS NOT NULL
    AND T314914.HIER13_CODE IS NULL
    AND T314914.HIER14_CODE IS NULL
    AND T314914.HIER15_CODE IS NULL
    AND T314914.HIER16_CODE IS NULL
    AND T314914.HIER17_CODE IS NULL
    AND T314914.HIER18_CODE IS NULL
    AND T314914.HIER19_CODE IS NULL)
    GROUP BY T314768.HIER1_CODE,
    T314768.HIER1_NAME,
    T314914.HIER1_CODE,
    T314914.HIER1_NAME,
    T314914.HIER2_CODE,
    T314914.HIER2_NAME,
    T314914.HIER3_CODE,
    T314914.HIER3_NAME,
    T314914.HIER4_CODE,
    T314914.HIER4_NAME,
    T314914.HIER5_CODE,
    T314914.HIER5_NAME,
    T314914.HIER6_CODE,
    T314914.HIER6_NAME,
    T314914.HIER7_CODE,
    T314914.HIER7_NAME,
    T314914.HIER8_CODE,
    T314914.HIER8_NAME,
    T314914.HIER9_CODE,
    T314914.HIER9_NAME,
    T314914.HIER10_CODE,
    T314914.HIER10_NAME,
    T314914.HIER11_CODE,
    T314914.HIER11_NAME,
    T314914.HIER12_CODE,
    T314914.HIER12_NAME,
    T314914.HIER13_CODE,
    T314914.HIER13_NAME,
    T314914.HIER14_CODE,
    T314914.HIER14_NAME,
    T314914.HIER15_CODE,
    T314914.HIER15_NAME,
    T314914.HIER16_CODE,
    T314914.HIER16_NAME,
    T314914.HIER17_CODE,
    T314914.HIER17_NAME,
    T314914.HIER18_CODE,
    T314914.HIER18_NAME,
    T314914.HIER19_CODE,
    T314914.HIER19_NAME,
    T314914.HIER20_CODE,
    T314914.HIER20_NAME),
    SAWITH1
    AS (SELECT SUM (D1.c1) OVER () AS c1,
    MAX (D1.c2) OVER (PARTITION BY D1.c22) AS c2,
    MAX (D1.c3) OVER (PARTITION BY D1.c22) AS c3,
    MAX (D1.c4) OVER (PARTITION BY D1.c22) AS c4,
    MAX (D1.c5) OVER (PARTITION BY D1.c22) AS c5,
    MAX (D1.c6) OVER (PARTITION BY D1.c22) AS c6,
    MAX (D1.c7) OVER (PARTITION BY D1.c22) AS c7,
    MAX (D1.c8) OVER (PARTITION BY D1.c22) AS c8,
    MAX (D1.c9) OVER (PARTITION BY D1.c22) AS c9,
    MAX (D1.c10) OVER (PARTITION BY D1.c22) AS c10,
    MAX (D1.c11) OVER (PARTITION BY D1.c22) AS c11,
    MAX (D1.c12) OVER (PARTITION BY D1.c22) AS c12,
    MAX (D1.c13) OVER (PARTITION BY D1.c22) AS c13,
    MAX (D1.c14) OVER (PARTITION BY D1.c22) AS c14,
    MAX (D1.c15) OVER (PARTITION BY D1.c22) AS c15,
    MAX (D1.c16) OVER (PARTITION BY D1.c22) AS c16,
    MAX (D1.c17) OVER (PARTITION BY D1.c22) AS c17,
    MAX (D1.c18) OVER (PARTITION BY D1.c22) AS c18,
    MAX (D1.c19) OVER (PARTITION BY D1.c22) AS c19,
    MAX (D1.c20) OVER (PARTITION BY D1.c22) AS c20,
    D1.c21 AS c21,
    D1.c22 AS c22,
    SUM (
    D1.c1)
    OVER (
    PARTITION BY D1.c46,
    D1.c47,
    D1.c48,
    D1.c49,
    D1.c50,
    D1.c51,
    D1.c52,
    D1.c53,
    D1.c54,
    D1.c55,
    D1.c45,
    D1.c44,
    D1.c56,
    D1.c57,
    D1.c58,
    D1.c59,
    D1.c60,
    D1.c61,
    D1.c62,
    D1.c63,
    D1.c22)
    AS c23,
    D1.c24 AS c24,
    D1.c25 AS c25,
    D1.c26 AS c26,
    D1.c27 AS c27,
    D1.c28 AS c28,
    D1.c29 AS c29,
    D1.c30 AS c30,
    D1.c31 AS c31,
    D1.c32 AS c32,
    D1.c33 AS c33,
    D1.c34 AS c34,
    D1.c35 AS c35,
    D1.c36 AS c36,
    D1.c37 AS c37,
    D1.c38 AS c38,
    D1.c39 AS c39,
    D1.c40 AS c40,
    D1.c41 AS c41,
    D1.c42 AS c42,
    D1.c43 AS c43,
    D1.c44 AS c44,
    D1.c45 AS c45,
    D1.c46 AS c46,
    D1.c47 AS c47,
    D1.c48 AS c48,
    D1.c49 AS c49,
    D1.c50 AS c50,
    D1.c51 AS c51,
    D1.c52 AS c52,
    D1.c53 AS c53,
    D1.c54 AS c54,
    D1.c55 AS c55,
    D1.c56 AS c56,
    D1.c57 AS c57,
    D1.c58 AS c58,
    D1.c59 AS c59,
    D1.c60 AS c60,
    D1.c61 AS c61,
    D1.c62 AS c62,
    D1.c63 AS c63
    FROM SAWITH0 D1)
    SELECT DISTINCT
    38 AS c1,
    D1.c24 AS c2,
    D1.c25 AS c3,
    D1.c26 AS c4,
    D1.c27 AS c5,
    D1.c28 AS c6,
    D1.c29 AS c7,
    D1.c30 AS c8,
    D1.c31 AS c9,
    D1.c32 AS c10,
    D1.c33 AS c11,
    D1.c34 AS c12,
    D1.c35 AS c13,
    D1.c36 AS c14,
    D1.c37 AS c15,
    D1.c38 AS c16,
    D1.c39 AS c17,
    D1.c40 AS c18,
    D1.c41 AS c19,
    D1.c42 AS c20,
    D1.c43 AS c21,
    D1.c21 AS c22,
    NULL AS c23,
    NULL AS c24,
    NULL AS c25,
    NULL AS c26,
    NULL AS c27,
    NULL AS c28,
    NULL AS c29,
    NULL AS c30,
    NULL AS c31,
    NULL AS c32,
    NULL AS c33,
    NULL AS c34,
    NULL AS c35,
    NULL AS c36,
    NULL AS c37,
    NULL AS c38,
    NULL AS c39,
    NULL AS c40,
    NULL AS c41,
    D1.c44 AS c42,
    D1.c45 AS c43,
    D1.c46 AS c44,
    D1.c47 AS c45,
    D1.c48 AS c46,
    D1.c49 AS c47,
    D1.c50 AS c48,
    D1.c51 AS c49,
    D1.c52 AS c50,
    D1.c53 AS c51,
    D1.c54 AS c52,
    D1.c55 AS c53,
    D1.c56 AS c54,
    D1.c57 AS c55,
    D1.c58 AS c56,
    D1.c59 AS c57,
    D1.c60 AS c58,
    D1.c61 AS c59,
    D1.c62 AS c60,
    D1.c63 AS c61,
    NULL AS c62,
    D1.c22 AS c63,
    NULL AS c64,
    NULL AS c65,
    NULL AS c66,
    NULL AS c67,
    NULL AS c68,
    NULL AS c69,
    NULL AS c70,
    NULL AS c71,
    NULL AS c72,
    NULL AS c73,
    NULL AS c74,
    NULL AS c75,
    NULL AS c76,
    NULL AS c77,
    NULL AS c78,
    NULL AS c79,
    NULL AS c80,
    NULL AS c81,
    D1.c23 AS c82,
    CASE WHEN 1 = 1 THEN 1 ELSE 0 END AS c83,
    CASE
    WHEN D1.c2 IS NULL
    AND D1.c3 IS NULL
    AND D1.c4 IS NULL
    AND D1.c5 IS NULL
    AND D1.c6 IS NULL
    AND D1.c7 IS NULL
    AND D1.c8 IS NULL
    AND D1.c9 IS NULL
    AND D1.c10 IS NULL
    AND D1.c11 IS NULL
    AND D1.c12 IS NULL
    AND D1.c13 IS NULL
    AND D1.c14 IS NULL
    AND D1.c15 IS NULL
    AND D1.c16 IS NULL
    AND D1.c17 IS NULL
    AND D1.c18 IS NULL
    AND D1.c19 IS NULL
    AND D1.c20 IS NULL
    THEN
    1
    ELSE
    0
    END
    AS c84
    FROM SAWITH1 D1
    WHERE ( D1.c44 IS NOT NULL
    AND D1.c50 IS NULL
    AND D1.c49 IS NULL
    AND D1.c22 IS NOT NULL
    AND D1.c51 IS NULL
    AND D1.c52 IS NULL
    AND D1.c53 IS NULL
    AND D1.c54 IS NULL
    AND D1.c55 IS NULL)
    /* Formatted on 12/17/2012 7:49:44 PM (QP5 v5.139.911.3011) */
    WITH OBICOMMON0
    AS (SELECT T156337.ROW_WID AS c2,
    T156337.MCAL_PERIOD_WID AS c3,
    ROW_NUMBER ()
    OVER (PARTITION BY T156337.MCAL_PERIOD_WID
    ORDER BY T156337.MCAL_PERIOD_WID DESC)
    AS c4,
    T156337.MCAL_PERIOD_NAME AS c5,
    T156337.MCAL_PER_NAME_YEAR AS c6
    FROM W_MCAL_DAY_D T156337 /* Dim_W_MCAL_DAY_D_Fiscal_Day */
    WHERE (T156337.MCAL_CAL_NAME = 'Accounting')),
    SAWITH0
    AS (SELECT CASE
    WHEN CASE D1.c4 WHEN 1 THEN D1.c2 ELSE NULL END
    IS NOT NULL
    THEN
    RANK ()
    OVER (
    ORDER BY
    CASE D1.c4 WHEN 1 THEN D1.c2 ELSE NULL END ASC NULLS LAST)
    END
    AS c1,
    D1.c2 AS c2,
    D1.c3 AS c3
    FROM OBICOMMON0 D1),
    SAWITH1
    AS (SELECT DISTINCT
    MIN (D1.c1) OVER (PARTITION BY D1.c3) AS c1, D1.c2 AS c2
    FROM SAWITH0 D1),
    SAWITH2
    AS (SELECT CASE
    WHEN CASE D1.c4 WHEN 1 THEN D1.c2 ELSE NULL END
    IS NOT NULL
    THEN
    RANK ()
    OVER (
    ORDER BY
    CASE D1.c4 WHEN 1 THEN D1.c2 ELSE NULL END ASC NULLS LAST)
    END
    AS c1,
    D1.c3 AS c2,
    D1.c5 AS c3,
    D1.c6 AS c4
    FROM OBICOMMON0 D1),
    SAWITH3 AS (SELECT DISTINCT MIN (D1.c1) OVER (PARTITION BY D1.c2) AS c1,
    D1.c2 AS c2,
    D1.c3 AS c3,
    D1.c4 AS c4
    FROM SAWITH2 D1),
    SAWITH4
    AS ( SELECT SUM (T91707.TD_OTHER_REP_AMT) AS c1,
    T314914.HIER1_NAME AS c2,
    D2.c3 AS c3,
    T314914.HIER1_CODE AS c4,
    D2.c2 AS c5
    FROM W_HIERARCHY_D T314914 /* Dim_W_HIERARCHY_D_Segment13 */
    W_GL_SEGMENT_D T315731 /* Dim_W_GL_SEGMENT_D_Segment13 */
    W_GL_ACCOUNT_D T91397 /* Dim_W_GL_ACCOUNT_D */
    W_GL_OTHER_F T91707 /* Fact_W_GL_OTHER_F */
    SAWITH1 D4,
    SAWITH3 D2
    WHERE ( T314914.HIER_CODE = T315731.SEGMENT_LOV_ID
    AND T314914.HIER_NAME = T315731.SEGMENT_LOV_NAME
    AND T91397.ROW_WID = T91707.GL_ACCOUNT_WID
    AND T91707.ACCT_PERIOD_END_DT_WID = D4.c2
    AND T314914.HIERARCHY_ID = T315731.SEGMENT_VAL_CODE
    AND T91397.ACCOUNT_SEG13_CODE = T315731.SEGMENT_VAL_CODE
    AND T91397.ACCOUNT_SEG13_ATTRIB = T315731.SEGMENT_LOV_ID
    AND T315731.SEGMENT_LOV_NAME =
    'Account_Retail_Distribution'
    AND T315731.SEGMENT_LOV_ID = 1000165
    AND D2.c1 = D4.c1
    AND (D2.c4 IN ('2011', '2012')))
    GROUP BY T314914.HIER1_CODE,
    T314914.HIER1_NAME,
    D2.c2,
    D2.c3)
    SELECT D1.c1 AS c1,
    D1.c2 AS c2,
    D1.c3 AS c3,
    D1.c4 AS c4,
    D1.c5 AS c5,
    D1.c6 AS c6
    FROM ( SELECT DISTINCT 0 AS c1,
    D1.c2 AS c2,
    D1.c3 AS c3,
    D1.c4 AS c4,
    D1.c1 AS c5,
    D1.c5 AS c6
    FROM SAWITH4 D1
    ORDER BY c2 NULLS FIRST, c4 NULLS FIRST, c3) D1
    WHERE ROWNUM <= 65001

    Hello Gurus, Experts
    Any help/tips here ...

  • Performance issue with BW Reports for concurrent users

    All:
    I notice that one BW report that runs in few seconds will take upto 3.5 minutes when multiple users run it at the same time.
    We are in BW 3.5 and we run reports for portal.
    Does anyone have any suggestion about how to handle performance issue with concurrent users?
    Thanks,
    Pranab

    Hi,
    use the OLAP-cache and/or aggregates and consider using load balancing to distribute the users to several servers.
    Kind regards
    /martin

  • BPC 7 performance issue with Microsoft 2003 vs Microsoft 2007

    Hi All,
    Needs some help with our performance issues with BPC 7 on Microsoft 2007.  We have noticed a significant difference between the two versions.  When running the same report on BPC 7 MS 2003 it takes roughly around 5-6 min.  When running the same report in BPC 7 MS 2007 the report takes roughly 15-20 min.  We've tried numerous things to figure out what can be causing this but does anyone have the same issue or shed some light as to what i can do to eliminate this problem?
    Thanks,
    Elmer

    Hi,
    Did you install the following component on your application server (which is a prerequisite for running Excel 2007)? This note is part of the installation guide:
    In order for the software to function correctly in Excel 2007, you must install the Microsoft Office 2007 system driver Data Connectivity Components, which you can get from the Microsoft web site. The components must be installed on the Application server. We recommend that you install all of the latest Microsoft Windows hotfixes prior to installing the Administration client. For information about which hotfixes to install, see http://www.microsoft.com/downloads/details.aspx?FamilyID=7554F536-8C28-4598-9B72-EF94E038C891&DisplayLang=en.
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  • Performance issues with Imac intel 2011 27 inch..

    I have an 2011 imac 3,4 GHz Intel Core i7 with 16 GB 1333 MHz DDR3 RAM.
    Since a few months i noticed performance issues with FCPX, where before it would run through video it shows sometimes the color ball. Now the computer is slow in starting up and shutting down also. Ran disk utility but to no avail. I am now considering reinstalling mavericks.
    But I ran etrecheck.
    here are the results, please who can help me? I use this computer to edit and about everything else.
    copied:
    Problem description:
    slow start and slow quit of computer. Performance issues with fcpx and other programms.
    EtreCheck version: 2.1.8 (121)
    Report generated 6 maart 2015 21:49:31 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:7:46
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Western Digital Ext HDD 1021 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
            prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Lexar  USB_3_0 Reader
        Seagate  Expansion Desk 3 TB
            EFI (disk3s1) <not mounted> : 315 MB
            downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.avid.ApplicationManager.plist [Click for support]
        [loaded]    com.avid.backgroundservicesmanager.plist [Click for support]
        [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
        [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
        [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
        [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
        [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
        [loaded]    com.paragon.updater.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.avid.AMCUninstaller.plist [Click for support]
        [running]    com.avid.interplay.editorbroker.plist [Click for support]
        [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
        [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
        [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
        [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
        [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Blackmagic Desktop Video  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
            downloads: Disk size: 249.18 GB Disk used: 110.84 GB
        Destinations:
            G-RAID with Thunderbolt [Local]
            Total size: 8.00 TB
            Total number of backups: 6
            Oldest backup: 2014-04-08 14:24:41 +0000
            Last backup: 2014-09-24 21:58:28 +0000
            Size of backup disk: Excellent
                Backup size 8.00 TB > (Disk size 499.32 GB X 3)
    Top Processes by CPU: ℹ️
             2%    Google Chrome
             1%    WindowServer
             0%    opendirectoryd
             0%    mds
             0%    dpd
    Top Processes by Memory: ℹ️
        206 MB    mds_stores
        172 MB    com.apple.IconServicesAgent
        155 MB    Google Chrome
        137 MB    Dock
        113 MB    Google Chrome Helper
    Virtual Memory Information: ℹ️
        10.02 GB    Free RAM
        4.36 GB    Active RAM
        1.35 GB    Inactive RAM
        1.44 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:37:26 PM    Self test - passed
        Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

    Problem description:
    disk problems
    EtreCheck version: 2.1.8 (121)
    Report generated 7 maart 2015 14:16:18 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.4 (13E28) - Time since boot: 0:19:51
    Disk Information: ℹ️
        WDC WD1001FALS-403AA0 disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            MacintoshHD2  (disk1s2) /Volumes/MacintoshHD2  : 999.86 GB (152.18 GB free)
        APPLE SSD TS256C disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
        HGST HDS724040ALE640 disk2 : (4 TB)
            EFI (disk2s1) <not mounted> : 210 MB
            disk2s2 (disk2s2) <not mounted> : 4.00 TB
            Boot OS X (disk2s3) <not mounted> : 134 MB  - one error
        HGST HDS724040ALE640 disk3 : (4 TB)
            EFI (disk3s1) <not mounted> : 210 MB
            disk3s2 (disk3s2) <not mounted> : 4.00 TB
            Boot OS X (disk3s3) <not mounted> : 134 MB
    USB Information: ℹ️
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Logitech USB-PS/2 Optical Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Lexar  USB_3_0 Reader 
        Seagate  Expansion Desk 3 TB
            EFI (disk5s1) <not mounted> : 315 MB
            downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
            BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            G-Technology G-RAID with Thunderbolt
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
            /Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
        [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
            /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
        [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
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        [running]    com.paragon.NTFS.notify.plist [Click for support]
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        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
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