Performance issue within SAP Solution Manager
We use SAP Solution Manager 4.0, SPS 13 for System Monitoring of almost 100 systems.
We configured SOLMAN as CEN system and activated the CCMSPING with push option.
For almost the 2/3 of the systems we configured SAPCCM4X agents.
Our current problem is a performance issue in tcode DSWP. When we try to enter into one of the solutions there (by pressing on it) we get the following warning:
Determining warning messages from CCMS
It tooks a while and then it is possible to access the desired solution.
My important question is of course:
How can this issue be solved?
Is there some techniques to analyse and change the problem
How can I check whether the SOLMAN works in a pull or push mode, when the data from the satellite systems will be collected and how can this be changed?
As I know there are two ways of sending/retrieving the data:
via RFC (pull)
via CCMS (push)
Which method is faster?
Is there some changes in CCMSPING possible? (interval for sending/retrieving the data)?
Is there some other settings, e.g. like profle parameters (e.g. rdisp/...) that could be performed to solve the problem?
Thank you very much for any helpful information
Regards
Thom
Push is beter for performance. SAP advice.
Maybe activating Central Data Cache on the CEN and SolMan with parameter alert/cache/size_MB can help.
more info here: http://help.sap.com/saphelp_nw70/helpdata/EN/10/75ea3b6d73e807e10000000a11402f/frameset.htm
Similar Messages
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EWA for Business Objects (XI 3.1) within SAP Solution Manager
Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
Question
Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?Hello,
The short answer is no. You can verify this in SAP Note 1507629 - Preparing a BOE system for Service Sessions in Sol. Manager.
"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
Guide". This guide can be found in the SAP Service Market Place:
-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
-> Open the document "SAP Solution Manager Landscape Setup Guide"
Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
1357901, which is also referred to in the above mentioned setup guide."
So this is a requirement. There are also pdf documetns attached to this note that describe how to setup the EWA in Solution Manager. EGI_SBOP_EWA_part1.pdf and EGI_SBOP_EWA_part2.pdf.
The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul -
Is eCATT a component integrated within SAP Solution Manger?
Is eCATT (extended Computer Aided Test Tool) a component integrated within SAP Solution Manager? or Netweaver Solution Manager?
OR
Is eCATT automatically gets installed if we install Solution Manager?
Further, does Solution Manager gets installed if we install SAP/Netweaver components or is it a stand alone component?
Please let me know.
Thanks & Regards.
Sapster.
Edited by: sapster on Feb 13, 2008 10:41 PMDear Fr,
I think you got confused with solman & eCATT ,this is a testing tool and has got no dependency upon solution manager.
this a free testing tool used for testing SAP applications, it is based upon Web Application Server.
Please follow the link,
http://help.sap.com/saphelp_nw04/helpdata/en/1b/e81c3b84e65e7be10000000a11402f/frameset.htm
You can link ECATT and QTP scripts,combination of both.
In addtion you can execute them from solution manager itself.
Whereas solution manager is used for managing your test plans and can organize all type of test cases which can be automatic like ecatt QTP etc or manual.
follow my; blog to learn testing with solutin manager.
https://weblogs.sdn.sap.com/cs/weblog/view/wlg/5181
Please rewad points. -
1)
Is there North Bound Interface / API from SAP Solution Manager available for 3rd party integration?
i. The list of the modules that are being managed by SAP Solution Manager(s)
ii. The performance metrics of those modules/components at the high level
iii. The information about Early Watch Alerts (or situations to watch for)
2)
Is there a full SNMP interface for getting the above information from SAP Solution Manager?
3)
Is that understanding that SAP has SNMP support for forwarding alerts to a 3rd party system, correct?
4)
Does SAP has both free and licensed? If yes then what are the advantages of licensed over the open/free version?Mugunthan
Yes we have applied 11i.AZ.H.2. I am getting several errors still that we trying to resolve
One of them is
===========>>>
Uploading snapshot to central instance failed, with 3 different messages
Error: An invalid status '-1' was passed to fnd_concurrent.set_completion_status. The valid statuses are: 'NORMAL', 'WARNING', 'ERROR'FND at oracle.apps.az.r12.util.XmlTransmorpher.<init>(XmlTransmorpher.java:301)
at oracle.apps.az.r12.extractor.cpserver.APIExtractor.insertGenericSelectionSet(APIExtractor.java:231)
please assist.
regards
girish -
Maintain the Issue track in SAP Solution Manager
hi
How to maintain issue track in SAP Solution Manager. give me description
Thanks and Regards,
YSRHi YSR,
In Solution Manager you must be having Project Template from which other Implementation or Support Projects can derive. In this Template project you can customize you own node or you can chood any extisting node to put the Issue Track in General Documentaion Tab.
Thanks,
Mandar -
Competitors for SAP Solution Manager within central system monitoring
Hello!
We currently use SAP Solution Manager (CCMS monitors from RZ20) for the central system monitoring for several SAP systems.
Are there some other tools/competitors that can also serve as central platform for system monitoring of several SAP systems?
(e.g. HP OpenView).
Many thanks!Hello,
You may want to take a look into the EarlyWatch Alert report.
It's a weekly report that gives information about many different areas of your systems and helps you to maintain them. It helps to detect problems before they occur by analysing trends on your systems and alerting about it. It definitely may work taking a look into it: service.sap.com/ewa.
It does not have an additional cost, all you need is a solution manager.
Regards,
Daniel.
Edited by: Daniel Nicol on Apr 11, 2011 8:04 PM -
Questions on "FAQ - SAP Solution Manager for VARs"
Hi,
I just got through the FAQ - SAP Solution Manager for VARs, but have some further questions:
For me it is not quite clear which connections are necessary for which VAR scenrio.. currently we have setup the service desk in our solman. Customer's aren't linked to the solman yet - we have saprouter-saprouter connections. Connecting them via SAP support backbone is an interesting option, especially for incident management. To get this working we should follow note 1124718 right?
But what about the other scenarios like maintenance optimizer and ewa monitoring? I guess for that we definitly need to build up RFC connections to each relevant customer system (~300+x)?! I think it will be hard to handle so many connections - just consider if a customer is cancalling the maintenance contract, everything needs to be removed again... best would be to have a central communication point...
For MOPZ we need up-to-date system information. So everyone is talking about SLD. Do you also recommend this option? There we need again a connection (direct to SolMan SLD or via external SLD on customer side).
According to the FAQ there is a workaround for ewa monitoring for customers with security doubts.. is this also working for non-ABAP components? We need SMD and WI for generating ewas for JAVA systems...
With regards to Enterprise Support contract: ewa only need to be monitored for productive systems? Can a customer be charged if they want to have ewas monitored for other sytems too? How long do we need to keep the ewas (1 month, 3 months, half year) before they are deleted? Are there any specific requirements?
All the work to get these scenarios working.. is this covered within the Enterprise Support contract? Can the customer be charged for work thats done by the VAR in their system (e.g. RFC connections, SDCCN, SLD,...)?
Sorry for this long text.. hope you have some helpful ideas!
Regards,
RichardHello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
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Install SAP Solution Manager with DEV instance in the same server (MCOD)
Hello, i would like to install SAP Solutions Manager together with DEV ECC 6.0 in the same host, DEV is currently installed and working fine.
I followed note 551915 to convert MS-SQL 2005 to MCOD (change of schema from dbo to dev) and worked fine. But when i am installing the SolMan through the sapinst i don´t see the option MCOD
The only option i am confussed is
MS SQL Server
Database reuse o - New Database (DBSID = SAPSID)
o - Use Existing Database
Database ID (DBSID)
Witch option should i choose to perform a MCOD installation? new db or use existing db (DEV)?
Kind RegardsHi Merchan, if you want to use MCOD you need to select the option: o - Use Existing Database
Database ID (DBSID) .
Regards,
Darwin C. -
R3load -testconnect failed while installing SAP Solution manager
Hi
I'm trying to install sap solution manager, it gets to "abap import" and then gives an error. I think there is a problem with database connection.
Here is what I get in the log
INFO 2007-03-22 17:03:01
Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/inifile.2.xml'.
INFO 2007-03-22 17:03:01
Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/inifile.3.xml'.
INFO 2007-03-22 17:03:06
Execute step Component W2K_ServicePack_Check|ind|ind|ind|indPreprocess of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0.
INFO 2007-03-22 17:03:18
Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/DB6/CENTRAL/AS/keydb.2.xml'.
INFO 2007-03-22 17:03:18
Execute step testDatabaseConnection of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0.
INFO 2007-03-22 17:03:32
Switched to user: lvtadm.
INFO 2007-03-22 17:03:32
Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\R3load.exe.log.
INFO 2007-03-22 17:03:32
Switched to user: lvtadm.
INFO 2007-03-22 17:03:32
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS.
INFO 2007-03-22 17:03:32
Output of C:\usr\sap\LVT\SYS\exe\uc\NTI386\R3load.exe -testconnect is written to the logfile R3load.exe.log.
WARNING 2007-03-22 17:03:33
Execution of the command "C:\usr\sap\LVT\SYS\exe\uc\NTI386\R3load.exe -testconnect" finished with return code 2. Output: sapparam: sapargv( argc, argv) has not been called.sapparam(1c): No Profile used.sapparam: SAPSYSTEMNAME neither in Profile nor in CommandlineC:\usr\sap\LVT\SYS\exe\uc\NTI386\R3load.exe: START OF LOG: 20070322170332
(DB) ERROR: db_connect rc = 256
DbSl Trace: DbSlConnect to 'SM1' as 'saplvt' failed
(DB) ERROR: DbSlErrorMsg rc = 29
ERROR 2007-03-22 17:03:33
CJS-30023 Process call 'C:\usr\sap\LVT\SYS\exe\uc\NTI386\R3load.exe -testconnect' exits with error code 2. For details see log file(s) R3load.exe.log.
ERROR 2007-03-22 17:03:33
FCO-00011 The step testDatabaseConnection with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnection was executed with status ERROR .
Any assistance will be rewarded.
Thanks in advanceHi Louis
>>>snip<<<
For details see log file(s) R3load.exe.log.
>>>unsnip<<<
Or logon as <sid>adm and issue
R3trans -x
Then take a look at trans.log
Hth+Best regards
dirk -
Error when installing sap solution manager
Dear all,
When i am installing SAP solution manager (SAP SOLMAN 7.0 EHP1SR1 WINDOWS_X86_64), I meet the following error:
An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step: ABAP processes of instance S01/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:30 minutes. Giving up.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS.
Do anyone meet the same error before? Please help...
Thanks.I had a similar issue because the size of the pagiing file, after increase the size of paging file to 20Gb, I solved the issue in my system. The instance wasn't up because the size of paging file.
-
Configuration for Central Monitoring System in SAP Solution Manager.
Hi Folks,
I am trying to setup Central System Monitoring in SAP Solution Manager, I am following the document which mention the step by step instructions.
There are couple of items on which I am really confused.
In the documentation it says to activate Background Dispatching & Central System dispatching in 000 client of Solution Manager,
it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
Can you guys please help me to configure properly?
One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
Also, is there any document which clearly explains the setup of Central System Monitoring in SAP Solution manager using both approaches and also to test the monitoring?
I have SAP Solution Manager 7.0 EHP1.
Thanks.
JenniferHi,
>
> it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
>
You should created this user in working client.
> Can you guys please help me to configure properly?
>
> One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
>
You can use RZ21 or System monitoring through work center. From Solution manager 7.1, you need to use work center only. So, I would suggest you to use work center only.
Thanks
Sunny -
EWA: error message in CRM check for SAP Solution Manager system
Hello!
In EWA report for SAP Solution Manager system I have seen error message: Many CSA* inbound queues in error status were detected in your system. As a result of this BDocs have not been delivered. And then table
Queue Name Status Date of first entry Entries
CSABUPA0000000070 READY 03.12.2007 45
CSABUPA0000000934 READY 07.05.2008 45
CSAIBASE0000000000 READY 23.11.2007 36
CSA_ORDER_8000000000 READY 22.11.2007 5
CSA_ORDER_8000000001 READY 22.11.2007 3
and others.
I looked transaction smq2. There are 11300 queues in it. Is it actual error or it is a normal situation? And that must I do, to remove an error?
Edited by: Mariya Kurbatova on Jul 2, 2009 6:27 AMHi,
Usually problems with hanaging CSA* queues are caused because too many
indiviaual queues are created for the qRFC resources to handle. You can
limit the number of queues as described in note 763680.
Note 763680 would be useful if all of your qRFC resourcesa are in use
when you have a great number of queues. With a large number of dialog
WPs on the system it would probably make sense to reduce the amount
as described in the note.
the casue when you have this problem would be to check SMQR -> GOTO ->
qRFC resources. You can also see if most of your dailog WPs are in use
in SM50.
Also refer to note 758677.
Please schedule report RSQIWKEX (Inbound) to run as described in the
note.
And since your title has mentioned that the EWA is on your CRM satellite system; this maybe a further good reference too
When you replicate lots of data from CRM to R/3, there could be a qRFC
resource problem. In this case, the numebr of queues created can be
reduced by implementing the attached note 356228, particularly solution
2.
For CSA* queues is slightly different from the one decribed in note;
this is because the CSA queues exchange data within the CRM system.
The steps described should be followed, except that table SMOFQFIND
must be used instead of CRMQNAMES. In this table, fields TR_SNAEMS and
SEGM_FLD are equivalent to the CRMQNAMES fieds BAPISTRUCT and BAPIFLD
respectively. It should be possible to follow the solution 2 in the
note as long as you use SMOFQFIND instead of CRMQNAMES.
Hope this helps
Cheers,
SH -
Adding existing RWD uPerform documents using SAP Solution Manager Adapter?
Note# 1468552
Cannot add existing RWD uPerform documents using the SAP Solution Manager Adapter.
Currently, a user can only create a new document with the Solution Manager Adapter; there is no
ability to add existing uPerform documents that have already been created.
RWD has submitted an enhancement to SAP requesting this functionality.
Hi All,
Has there has been any update on the functionality to add existing RWD uPerform documents to Solution Manager? I have found a note from 2010 stating that this functionality has been submitted as a enhancement. My question is, has this feature been implemented yet? If not, does anyone have any suggested work-arounds for this issue?
Thanks in advance!
StephanieHi Stephanie,
I can't find much information on this topic.
You could create a message in component SV-SMG-SPA.
Regards,
Matthew -
Upgrade process to SAP Solution Manager 7.1
Hello!
We use SAP EHP 1 for SAP Solution Manager 7.0 (SPS 26) and plan to upgrade to the new SAP Solution Manager 7.1.
We currently do not have Java Stack there.
Some questions about Upgrade process
1) Can a direct Upgrade from SAP EHP 1 for SAP Solution Manager 7.0 (SPS 26) to SAP Solution Manager 7.1 be realized?
2) Should we first install Java Stack and then proceed with the Upgrade or otherwise?
3) Will Windows 32 Bit and None-Unicode Version of SAP Solution Solution Manager be supported?
It will be great to get some helpful information.
kind regardsHello!
Trying to answer your question
1) As described in note 1244225, there no restriction to upgrade the Solman EHP1 to solman 7.1. Refer to the section:
In case you do not participate in this current Solution Manager 7.1 beta shipment there are no restrictions for implementing now SP stack 25 and upgrading in the future to an equivilant SP stack of release 7.1."
2) The Solman EHP1 must always be a dual stack system, I am not sure, how you are running the Solman EHP1 without a Java Stack, you should have one.
3) I am not sure if there will be a Solman 7.1 32Bit Non-UNICODE version. But, SAP recommends to run Solution Manager on Unicode (see also customer letter on http://service.sap.com/Unicode). At solman EHP1 there are some issues when running the system as Non_UNICODE, refer note 1383407.
I am not sure if I could clarify all your doubts.
You may check the following URL:
http://service.sap.com/instguides
- SAP Components
- Solution Manager 7.1
As this is a very new software there is few documents in it, but soon you should see a upgrade guide here.
Regards,
Allam -
Mail configuration in SAP SOLUTION MANAGER 7.1
Hi All,
I am working on SMTP (Mail)Configuration in SAP Solution Manager 7.1. And our mail host is GOOGLE APPS.
Does any one had configured mail in SAP for hosted on GOOGLE APPS?
Does SAP will support this as it is external (mail) server?
I read note 455140, related notes and configured accordingly.
Steps I followed:
1. parameters maintained:
icm/server_port_2 = PROT=SMTP,PORT=25000,TIMEOUT=180
is/SMTP/virt_host_0 = *:25000;
2. User maintained: Dialog user with S_A.SCON profile with user address as username@<companyname>.com
3.Client Assignment: (SICF): a. Host Data:Profile Parameter Number: is/SMTP/virt_host_0
b. Service data: Client 100, user: username, password: ***, language: EN.
c. Handler List: CL_SMTP_EXT_SAPCONNECT in the first position
Saved Changes n Activated.
4.SAPconnect administration (SCOT):
a. Default domain: <companyname>.com
b. Nodes: SMTP Under node:
Mail Host: smtp.gmail.com
Mail Port: 25 and also tried 587
In Internet Address Area: *
5.Scheduled periodic Job with SAP&CONNECTALL variant
6. telnet <HOSTNAME> 25000 is successful
In both cases I am getting error as:
No delivery to ishan.sangai@<companyname>.com, authentication required
Message no. XS853
Diagnosis
The message was processed successfully in the SAP system. The mail server that is supposed to receive the message for further processing requires authentication. The SAP system does not support this procedure. As a result, the message was not delivered to recipient ishan.sangai@<companyname>.com.
Information from External System
_530 5.7.0 Must issue a STARTTLS command first. p1admin@<companyname>.com
Procedure
The administration settings must be changed. The specified mail server must not request authentication.
7. I tried to telnet smtp.gmail.com 25 and 587 also
I am getting following output:
220 mx.google.com ESMTP ds5sm2193379ibb.5
HELO <HOSTNAME>
250 mx.google.com at your service
HELO <companyname>.com
250 mx.google.com at your service
MAIL FROM solman_admin@<companyname>.com ENVID=12345
530 5.7.0 Must issue a STARTTLS command first. ds5sm2193379ibb.5
Does we need to talk with Google Apps provider for any modifications to be made for this.
if yes, which changes should I request them?
Please help me to solve this problem.
Please provide links,guides.notes etc. for this scenario
Thanks & Regards,
IshanHi we are configuring Google SMTP getting below error..
No delivery to xxx.com, authentication required
Message no. XS856
Diagnosis
The message was processed successfully in the SAP system. The mail server that is to receive the message for further processing requires authentication. Probably there is no logon data specified in the SAPconnect configuration.
Information from external system (if available)
smtp.gmail.com:587
530 5.7.0 Must issue a STARTTLS command first. i91sm11178241qgd.25 - gsmtp
Procedure
Enter the logon data in the SAPconnect node.
Using Gmail SMTP server using "smtp.gmail.com" with port 587
Please advise.
Regards,
Sudarshan
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