Performance issues STWB_2 for some users

A small amount of users have performance issues when executing transaction STWB_2 -> selecting a test plan and go to the message overview.
This action acts different for users with the same roles and parameters in their user master record. Executing STWB_2, selecting the same test plan and go to message overview takes 30 minutes for user 1 and 2 minutes for user 2.
Different behavior for individual users with the same access doing the same selection.
The only "solution" that works is re-creating the user master of the user with performance problems, and giving it a different name. This is not really an option and best practices.
Has anybody experienced the same issue and can give me tips and or tricks how to solve this?

Hi,
a colleague told me that it seems that user 2 has set a user customizing that causes the data to be read newly (maybe remotely) instead of using the buffer. To check this go to the status analysis and select a status icon. Switch to the message tab and click on the icon user settings. Uncheck the flag "Use current message data".
Regards
Andreas

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