Performance reports and measures for Online Trading Customer's databases

We have a client from online trading commodity domain. there databases are running in healthy stat.
We on daily basis share with them AWR report of time span 9:30AM to 10:30AM (peak trading hours).
can you suggest what all recommendadtions we can include in this AWR report or how we can study on daily basis this AWR report extracted to mention recommendation to customer.
apart from this what other performance reports we can share with customer which will make cilent view their database stat in terms of performace tunning and all.
We can share daily database checks and all but I am trying to have some good performance end reports which can be extract to share with client??
What performace reports you are sharing or can suggest in this regards??
Thanks friends in advance.

Hi
Ankit Ashok Aggarwal wrote:
We have a client from online trading commodity domain. there databases are running in healthy stat.
We on daily basis share with them AWR report of time span 9:30AM to 10:30AM (peak trading hours). I have written a few blog posts about AWR analysis (http://savvinov.com/category/awr/) -- some of them may be useful to you. However, AWR reports are not so good for monitoring purposes. Monitoring is about trends -- AWR doesn't have that. Plus, application performance should be measured in its native metrics (KPIs or "key performance indicator"). For instance, for an online shop that would be the number of orders processed, average time it takes to process an order etc. Low level stats such as the number of table scans per unit time or IO stats doesn't really tell whether or not an application is performing satisfactorily.
From the database point of view, a simple overview of the OEM Performance Page should be enough to get a basic idea whether the database is ok.
can you suggest what all recommendadtions we can include in this AWR report or how we can study on daily basis this AWR report extracted to mention recommendation to customer.I've seen a lot of such recommendations -- 99% of them are garbage, and the customers treat it accordingly. Unless there are clear signs of a performance issue, recommendations are generally neither necessary, nor possible (without additional information about the application). Ain't broken -- don't fix it.
apart from this what other performance reports we can share with customer which will make cilent view their database stat in terms of performace tunning and all.
We can share daily database checks and all but I am trying to have some good performance end reports which can be extract to share with client??Ideally, you should have SLAs with your customers which should clearly define how much time a certain user action should take. Without an SLA and/or specific complaints from the user there is little you can do about database performance, except for when something obvious shows up on the report.
Best regards,
Nikolay

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