Performed software update and now I can't get past a window with Itunes logo and usb picture?

When I powered up the Ipad this morning, there was a software update notification.  After completing the update, the Ipad won't boot past a screen that has the Itunes logo and a USB cord just below it.  I've powered off and it still wont get past this screen.

Thanks for the suggestion but unfortunately, it did not work.  Restore was unsuccessful and now I can't get iTunes to stay open long enough to attempt a second restore.   I've just posted a new question with more details of what I've tried. 

Similar Messages

  • TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

    I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
    V/r "TRACER"
    CDR Harold W. "TRACER" Valentine, SC, USN

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • I upgraded to IOS7 and  now I can't get past the icloud terms and conditions page.  I press agree and the box pops up however I can't click on agree or disagree.  Please help

    i upgraded to IOS 7.0.2 on my ipad and now I can't get past the terms and conditions page to finish the setup.  I click agree and then a small box appears to click agree again and I can't choose agree or disagree.  I just need my ipad to work...  help

    Reset iPad and continue with update
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • I have an iphone 5. It has a "no sim" in upper left corner. I removed it, placed it back, restored the phone and now I can't get past the "activation" part. It's telling me to insert a SIM w/out a PIN lock. HELP!!!!!

    I have an iphone 5. It has a "no sim" in upper left corner. I removed it, placed it back, restored the phone and now I can't get past the "activation" part. It's telling me to insert a SIM w/out a PIN lock. HELP!!!!!

    Hi Michellebone,
    I'm sorry to hear you are having this issue with your iPad. Given your description of the issue and the symptoms you are seeing, it sounds like you may need to have your iPad evaluated or serviced. You may find the following page helpful:
    Apple - Support - Service Answer Center
    Sincerely,
    - Brenden

  • After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    Restart your MBP holding the trackpad down and hopefully the disk will be ejected.  Then try to return it and get a refund or put it in the trash.  There is nothing that software does for your MBP that you cannot do yourself or with free software.
    If can get your MBP started, delete all traces of the offending software.  Worst case is that you may have to erase the HDD and reload the OS and your user data.  I trust that you have a backup (minus MacTuneUp).
    Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
    Ciao.

  • I purchased some movies on my old computer a while and now I can't get it on my new iTunes. Any help?

    Yes, so I purchased a couple of movies like maybe a year and a half ago on my old computer and now I want to get them on my new iPod.
    Is there any way possible that I can do this without paying for them over again?

    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself, nor should you disable them or Time Machine.

  • Finally able to reset ipod, now I can't get it to work with itunes

    I would appreciate any assistance, as I am growing very frustrated.
    Friday night I was conducting a routine manual sync of my ipod. Everything was routine until I hit the disconnect button in itunes. My ipod disappeared from itunes device section, but "do not disconnect" stayed on the ipod's screen. I have had this problem before, and fixed it by resetting the ipod, so I tried that. The ipod would not reboot- I could hear noises as if the hard drive was spinning up, then the drive would stop. Then it would spin up again...etc. It did this over and over again, never even getting as far as the apple logo. I was able to put it into diagnostic mode but wasn't able to figure out anything helpful. Later that evening, I tried again to get the ipod to reset, and this time it got as far as the logo and stayed there.
    I plugged the ipod into an outlet and let it charge overnight, and discovered that the next morning it had evidently reset to factory settings- all my content was gone, and the ipod asked me to select my language on startup, but it was again booting normally. However, when I hooked it back up to my computer via usb cable, I had problems again. Windows asked if I wanted to reformat the drive and I said no. Itunes refused to recognize that I had plugged the ipod in, even though windows clearly had and the ipod had the "do not disconnect" symbol up. I tried resetting the ipod and the computer. This time, itunes recognized that I had connected the ipod and asked if I wanted to reformat it. I said yes but itunes quickly froze and would not allow me to close it or end the process via task manager. I had to reboot to get itunes working again.
    This is the situation I'm in now. Windows clearly recognizes the ipod- it shows as working in device manager and windows always asks if it should reformat when I plug it in (I tried saying yes once, but that didn't do anything). When I tried to select the ipod in windows explorer, explorer froze. When I open itunes after the ipod has been plugged in, or plug the ipod in while itunes is running, itunes refuses to recognize the ipod and freezes completely; task manager cannot end the process and the only way to restart itunes is by rebooting the computer. Trying to disconnect the ipod via windows' 'safely removal hardware' utility causes the utility to freeze and does not affect the ipod. The only way to get the ipod to stop displaying "do not disconnect" is to reset it, which again causes the ipod to (slowly) reboot and ask me to select a language.
    I have tried reinstalling itunes. (It's 9.0.3 now.) I've tried switching usb cables. I've tried switching usb ports. I have tried to put the ipod in diagnostic mode, and I've tried putting it in disk mode- I'm not able to do either. I've been through all the relevant apple support pages I could find and I'm still unable to even diagnose exactly what the problem is, much less how to fix it. It seems more likely than not that the problem is the ipod itself rather than itunes, given my problems Friday night, but I have no way of knowing for sure.
    The ipod is a 5g, 30gb, that I purchased new in December of 2006. I am running itunes 9.0.3 on windows vista home premium. Let me know if more details of my hardware/software are needed.
    Thanks,
    Lindsay

    You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
    When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
    So far I have tried the following to no avail:
    Checked my pc's device manager - it recognises the device and says it is functioning properly.
    Checked the drivers to make sure they are upt to date.
    Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
    Reinstalled the latest itunes.
    Reset the ipod.
    Put the ipod into disk mode and reconnected to itunes.
    Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
    Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
    At this point I dont really want to part with another $300 odd dollars for a new one.

  • We have stopped getting any software updates, and now we can't sync our new iPad with iTunes, b/c it won't update.  It says it's up to date, but it's still on a 10 version.

    Our computer won't update.  We can't hook up a new printer, or hook up any new i-devices, b/c the software updates are not working. 

    Backup just your users files off the machine before doing anything and unmount and disconnect the drive.
    Upgrade to Snow Leopard and run the Software update until clear
    Provided your machine is working good, Snow Leopard is a darn good upgrade for a 10.5 box. Especially if it's freshly installed.
    Do not upgrade that older machine to OS X 10.7 or later (or to Mavericks 10.9) it's too out of date (old), it will be slow and your PPC based software will no longer work. (will under Snow Leopard/Rosetta)
    Currently 10.6.8 is fine with your iOS devices and geting security updates, we still have 25% OS X market share still, but eventually a new machine is likely in order for you soon.
    I advise breaking in a new Mavericks 10.9 machine, avoid upgrading that older one past 10.7, use it for backup or sell it.
    OS X 10.4/10.5 need to upgrade, 10.6.8 ok still

  • I can't get serial number for Acrobat X Pro... I tried to install an update and it failed (error code 1310) and the help site said to uninstall it then reinstall it from the install files.  I did that and now I can't get past the serial number.  I can't f

    How do I find my serial number when I have uninstalled Acrobat?

    Hi pata1922,
    Please check the KB : http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Regards,
    Rave

  • Ipad 1- I first connected my pad on someone elses computer and now i can't get it to sync with my computer?

    I got an ipad as a gift and was over seas so I connected initially on someone elses mac. Now i want to connect with my own account and for my ipad to stop acknowledging the friends computer???? How do i do this

    You'll probably need to do a full restore to get it into original state.
    Take a look at simple instructions here (go to where it says "Restoring your iPhone, iPad etc" ):
    http://support.apple.com/kb/HT1414

  • I downloaded iOS5 and now I can't get the entries on my calendar, music, and photos

    I just downloaded iOS5 on my ipad.  I lost all aps (except the factory settings) photos, music, entries in calendar, etc.  I know how to get the aps back but how do I get everything back?

    If you backed up your iPad before you upgraded, just make sure the appropriate boxes are checked in iTunes to sync your Calendar, Contacts, Apps, Music, Photos, etc.   The upgrade wiped the iPad disk so you have to reload everything from your computer (assuming you had synced it to one beforehand).
    If not, you should be able to re-load all your apps and Music that you bought from iTunes without buying it again. 

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • I resized the window to 150% and now I can't get it back to 100% view and keep it that size. How do I get it back to the right size?

    I resized the adobe window to 150% and now I can't get it back to the 100% size and keep it that size. How do I get the original 100% back and keep it that size?

    Hi Linda,
    To control the page zoom option you can also go to Edit> Preferences> Page Display.
    Regards,
    Rave

  • I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod

    I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod, neither of which is what I want to do.  How do I get it to shuffle songs in just one playlist?

    The shuffle setting in the main menu will shuffle through the entire library as you have found out.
    You need to go to settings>shuffle this will toggle through off/song/album. Once you have set this it will stay the same until you change the setting.
    Now when you start playing a song in a playlist the iPod will shuffle through that playlist (or if you select your song through artist then it will shuffle through all the songs for that artist etc)

  • TS3899 I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

    I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

    Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
    When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
    Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
    After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
    It now also shows up on the Yahoo Manage Apps and Webpages.
    Hope this helps someone else. Please consider giving me points if it does or like the post.
    Fred

Maybe you are looking for

  • BOM and Routing import is not populating data in base table.

    BOM AND ROUTING INTERFACE Import Prog is not populating base table with interface data.Even the Interface table data is not processed.I am passing process flag as 1 and transaction_type as INSERT,still the ROUTING INTERFACE TABLES  are not getting pr

  • Problems with ADF regions.

    Hi, I have a simple project with 1 jspx page and one jsff page. The jsff page is encapsulated in a taskflow and dropped on the jspx page as a region. However when running the jspx i recieve the follwing error: java.lang.IllegalStateException: The exp

  • Autocorrect right-click options in Word 2013

    I don't know where else to provide this feedback. Office team - can you please add the Autocorrect options back into the context-sensitive right-click menu on a spelling mistake in Word.  I use these all the time every day and its a PIA to not have t

  • New updates for iPad

    Since I have an iPad 2 and the new updates are for iPad how do I get rid of the updates with out downloading them?  If I do download them will they take up more space on my iPad2?

  • I can't complete the registration of my new MacBookAir. Followed directions in online manual and now can't see registration page- at utilities?,!?

    I have bought my fist MacBookAir. Last night I switched it on and decided to do the registration this morning. After watching the vo keys lessons, I tried to register- wont let me do anything! I checked the manual (page 53?) which said to hold down s