Perhaps I'll have to take it back...was: Frustrated with lack of Creative Supp

Going nuts trying to get the X-Fi Fatality FSP card to work with my system. I've posted my woes and troubleshooting in this forum. I've called the Creative Support line and got a generic "try another PCI slot" suggestion. Also tried the email support, got a very prompt response along with "if this doesn't solve the problem reply" note.
Well so far nothing works. I've completed all the suggested "fixes" and have replied 4 times to the email with the results of their suggested approach and additional info/troubleshooting actions taken. Going on 2 weeks now and no reply, no additional hints.
ANY IDEAS ON HOW TO GET AND KEEP THE ATTENTION OF CREATIVE SUPPORT? The card sounds sooooo good in XP and I really want it installed on my new build. thanks, Steve?My system:CPU: Intel C2D E6700 3.50GHz 9x .475v Zalman 9700NT
Mobo: EVGA nForce 680i SLI775 AR Version P27 v5.00 FSB 560MHz .3v
GFX: 2x EVGA e-GeForce 8800GTX KO ACS3 768MB AR Version 0.70 SLI at Stock speed
Sound: X-Fi Fatality FPS (non functional, using onboard Realtek v.64
RAM: 4G Corsair TWIN2x2048-8500C5DF 4-4-4-2-T Linked/Sync'd @780MHz .95v
Sys HD: 2x Western Digital WD740ADFD Raptor RAID 0 SATA ,2
Data HD: Seagate ST3500630AS SATA 3
Backup HD: Seagate ST3750640AS SATA 4
DVD Writer: Samsung 83L SATA 5
PSU: Turbo-Cool KW-SR
Mon: HP LP3065
Case: Silverstone TJ07
OS: Vista Ultimate 64
Message Edited by vennacher on 04-2-200702:30 PM
Message Edited by vennacher on 04-2-200702:42 PM

Detailed problem description:? Sometimes the system hangs during install of the X-Fi driver. In this case I'll boot into Safe Mode, clean up the driver residue, reboot into Vista and try again. Once I can get the driver to install the system will then hang as Vista tries to start?(during the GUI screen after the bars pass 8-9 times). With the driver installed the system will boot into Safe Mode. I will then disable the X-Fi, boot into Vista, and then re-enable the X-Fi. The system will then hang as the X-Fi tries enable.
Thinking the X-Fi was bad I? installed it in an old DELL XP system. Works perfectly.
I've attempted various configurations, with all of them the X-Fi behaves EXACTLY the same as described above:
With the Realtek drivers installed, with/without the onboard audio enabled in BIOS<
Without the Realtek drivers installed, with/without the onboard audio enabled in BIOS<
Install X-Fi drivers before any nVidia?drivers (mobo or graphics)<
Install X-Fi drivers after nVidia mobo drivers, but no graphic drivers (default VGA graphics)<
Install X-Fi drivers after graphics drivers (00.65 and 0.4) and without?mobo drivers<
Install X-Fi drivers after nVidia mobo and graphics drivers (00.65 and 0.4) installed<
With only one graphics card and X-Fi in the bottom PCI slot, all of the above<
With both graphics cards with/without SLI enabled (both 00.65 and 0.4 graphics drivers)<
Install X-Fi Vista "clean boot"<
Install Vista "no HAL" boot<
Install Vista "2G ram boot"<
Install after update to EVGA P27 BIOS<
Install after update to gfx driver 0.7<
Try the X-Fi driver from the Microsoft Update site<
Increase the voltage for the mobo MCP and SPP<
Disabled linkboost<
I am totally stumped. Is there by chance a firmware update for this card? Steve

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