Periodic loss of sound on incoming calls - Please HELP!
I got a 3GS and it's started to not ring when I get incoming calls.
Sound in general works fine and it's not everytime the calls don't make a sound when I get them.
It's not on mute nor is the volume down, I've checked it every time I noticed I missed a call even when the phone was just on a table in the next room.
I tried a soft reboot (holding down sleep + home button till it restarted), that didn't work and I've tried putting in the headphones a few times in case it was something with the jack.
The phone is updated to the lastest update and this started even before I updated it.
Is there anything else I can try? Or does it need to be repaired?
Try sliding the button that is above the volume up and down buttons to see if you have it muted.
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Hi rsample,
Thank you for visiting Apple Support Communities.
Your symptoms make it sound like the iPhone side switch is set to silent mode.
iOS: Understanding sounds, ringtones, and alerts
Set your device to silent mode
iPhone: Toggle the Ring/Silent switch on the side of the device.
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