Permanent high CPU load and timeouts in communication channels

Dear Colleagues,
we've a strange issue since last week. At first we had an problem with a redirect to the cytrix online booking engine within the travel management application of our SAP NW Portal. There is a redirect.jsp file deployed in our PI system that connects to cytrix and passes the URL with session link and session cookie to our Portal. We fixed that issue by restarting the PI system.
We have a PI 7.0 stack 23 on HP-UX.
After restarting we found that we've got a very high CPU load (about 75% overall CPU, or 300% at 4 CPUs) probably caused by very frequent (3 per second) minor garbage collection runs (as seen in GC.log).
On friday we had timeouts within one of our communication channels in the PI system.
We changed the heap size from 2GB to 3GB and the new generation from 341MB to 768MB and restarted the PI system. But after a few ours the system uses 75% RAM of the CPU high CPU load and the GC runs are still the same.
This is a short excerpt of our GC.log:
52645.608: [GC 52645.608: [DefNew: 395326K->2003K(589824K), 0.0334788 secs] 1628688K->1235472K(2949120K), 0.0335882 secs]
52646.071: [GC 52646.072: [DefNew: 395219K->2072K(589824K), 0.0351584 secs] 1628688K->1235680K(2949120K), 0.0353002 secs]
52646.665: [GC 52646.665: [DefNew: 395288K->2173K(589824K), 0.0371023 secs] 1628896K->1236058K(2949120K), 0.0372198 secs]
52647.022: [GC 52647.022: [DefNew: 395389K->1969K(589824K), 0.0352723 secs] 1629274K->1235991K(2949120K), 0.0353865 secs]
52647.368: [GC 52647.368: [DefNew: 395185K->1885K(589824K), 0.0346132 secs] 1629207K->1235944K(2949120K), 0.0347310 secs]
52647.804: [GC 52647.804: [DefNew: 395101K->2069K(589824K), 0.0357804 secs] 1629160K->1236129K(2949120K), 0.0358980 secs]
52648.327: [GC 52648.328: [DefNew: 395285K->2285K(589824K), 0.0380093 secs] 1629345K->1236369K(2949120K), 0.0381374 secs]
52648.737: [GC 52648.738: [DefNew: 395501K->2282K(589824K), 0.0365516 secs] 1629585K->1236400K(2949120K), 0.0366749 secs]
52649.125: [GC 52649.125: [DefNew: 395498K->2435K(589824K), 0.0352310 secs] 1629616K->1236589K(2949120K), 0.0353407 secs]
52649.462: [GC 52649.462: [DefNew: 395651K->2436K(589824K), 0.0361161 secs] 1629805K->1236654K(2949120K), 0.0362322 secs]
52649.840: [GC 52649.840: [DefNew: 395652K->2322K(589824K), 0.0341640 secs] 1629870K->1236539K(2949120K), 0.0342721 secs]
Does anyone know what can cause the high load?
Is the frequency of the GC runs normal?
Can the timeouts be connected to the high CPU load?
The error ony occurs on our productive system.
I'd appriciate your help very much.
Kind regards,
Paul

hi Paul,
I believe an issue like that needs to be done onsite and not via a forum
as it probably requires doing lots of checks/tests
my suggestion would be to get a PI consultant expert with basis experience onsite or do it via OSS with SAP
Regards,
Michal Krawczyk

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109.x.x.x   79.105.x.x QM_IDLE           1196 ACTIVE L2L
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109.x.x.x   178.210.x.x QM_IDLE           1182 ACTIVE VPNClient
109.x.x.x   178.210.x.x QM_IDLE           1180 ACTIVE VPNClient
109.x.x.x   178.210.x.x QM_IDLE           1177 ACTIVE VPNClient
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IKE Received Packets.......276181
IKE Transmit Packets.......278526
IKE Int Q Depth [0]........0
IKE Int Q Peak [0].........0
IKE Int Q Depth [1]........0
IKE Int Q Peak [1].........0
IKE Int Q Depth [2]........0
IKE Int Q Peak [2].........1
IKE Int Q Depth [3]........0
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IKE Int Q Peak [4].........0
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IKE IPC Q Peak.............1
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IKE P2 Retransmitted.......143
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IKE P2 Rcvd Retransmit.....11
IKE Dup Retransmit.........0
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*By Error                                ...0
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   QM done (commit)                        ...0
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*Delete Larval                           ...1
*Phase 2 err count exceeded              ...11
*Decrypt_payload failed                  ...0
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*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*                                        ...0
*Invalid reason code                     ...0IKE SA Dead Reason:
   No reason                                    ...111
*By error                                     ...9
   BY user command                              ...132
   BY expired lifetime                          ...0
   No error                                     ...0
   Delete no delete                             ...0
   P1 delete notify (in)                        ...0
   VRF removed from profile                     ...0
   Death by tree-walk                           ...0
   End of ipsec tunnel                          ...0
   IKE SA Lifetime Exceeded                     ...0
*Receive initial contact                      ...0
*P1 errcounter exceeded (PEERS_ALIVE_TIMER)   ...18
*Needed xauth                                 ...18
*XAUTH fail                                   ...0
*Client cancel xauth prompt                   ...0
*XAUTH not complete 1                         ...8
*XAUTH not complete 2                         ...0
*Fail to allocate ip address                  ...0
*Failed to allocate a connection id           ...0
*Phase1 SA policy proposal not accepted       ...52
*Recevied fatal informational                 ...0
*SA err counter exceeded (info)               ...0
*Death by retransmission P1                   ...0
*Death by retransmission P2                   ...0
*Death by retransmission throw                ...0
*Encrypt failure                              ...0
*Delete_me flag/throw                         ...0
*IKMP_ERR_NO_RETRANS                          ...0
*gen_ipsec_isakmp_delete but doi isakmp       ...0
*QM_TIMER expired                             ...0
*IKE Fragmentation Failure                    ...0
*                                             ...0
*Invalid reason code                          ...0

Problem... High CPU load with HDD. Please Help

Hello all,
Im stuck. Ive got a MSI KA790GX which has poor HDD access/transfer, low burst rate and very high CPU load.
As far as i know the Western Digital 640gb WD6401AALS Black should be a fast hard drive. Which according to reviews/HD Tune,
should be:-
Minimum 60mb/sec
Maximum 120mb/sec
Average 95mb/sec
Access 12ms
Burst 110mb/sec
CPU 5%
No matter what I try, i always get poor results...
My MSI KA790GX
Minimum 41mb/sec ~ 54mb/sec
Maximum 104mb/sec ~ 108mb/sec
Average 86mb/sec ~89mb/sec
Access 12ms
Burst 60mb/sec ~ 80mb/sec
CPU 26% ~ 44%!!!!!!!!
I could accept not getting the same high speed results as the review/reference, even if the burst rate sucked.
But one of the cores goes to 50%-60% load during hdd activity. Thats just crazy!!
I have tried...
IDE mode, AHCI, RAID Ready, RAID Single Disk
SATA Port 1, 2, 3, 4 + 5
Different SATA cables
Flashed bios, cleared bios, optimised defaults, failsafe defaults
Windows XP 32bit, Vista 32bit, Vista 64bit. fresh installs
MSI CD Drivers, MSI Web Drivers, AMD/ATI Web Drivers
... and combinations of.
I have also tested the WD640gb Black on another older PC, with Nvidia (55?) chipset and slower (1.9ghz x2) cpu.
Transfer rates were slightly better than my KA790GX but, Burst Rate = 115mb/sec and CPU usage = 13%.
I also tried a Seagate 1.5tb (ST31500341AS) on both PCs,
Nvidia chipset
Minimum 65mb/sec
Maximum 134mb/sec
Average 107mb/sec
Access 14ms
Burst 83mb/sec
CPU 7%
On my MSI KA790GX
Minimum 55mb/sec
Maximum 120mb/sec
Average 100mb/sec
Access 14ms
Burst 87mb/sec
CPU 33%!!!!
Could someone please please help, ive spent hours and hours on this. Its doin my head in.
I just hope its something stupid ive missed, cos i still not used my HD4850 from christmas :-(
Thanks.

Sm3K3R
Not sure how to check PIO/DMA mode on a SATA device. IDE devices show DMA enabled.
BIOS version 1.4 - 29 December 2008, and now version 1.51
Fredrik
I have Vista 64, but i did try XP32 and Vista32 and got similar poor results.
I tested HDD speed with, HD Tune 2.55 and HD Tune 3.50 trial.
No auto-start programs really, Windows clean installs + any drivers.
Quadrifoglio Verde
CPU @ default 2800mhz, All mem bios options to auto/defaults
Windows Experience Index, CPU Score = 5.3
AMD Overdrive
Integer Computation = 8220
Floating Point Computation = 5325
Memory speed = 1770
Cache Speed = 10790
System Performance = 7403
Bas
I used HDTune because I could reference to other results. Whats a better program to use?
Windows Experience Index, HDD Score = 5.9.
But I have no reference and cant be sure of cpu load.
Sepher
Bios defaults to C&C and C1E off so i have tried them. Also windows power settings, balanced/high performance.
UPDATE
Reinstalled Vista64 but loaded the AHCI driver from the disk config screen. This seems to have stopped the high cpu usage during disk activity.
HDTune with Windows Power settings @ High Performance,
Min = 52mb/sec
Max = 106mb/sec
Ave = 88mb/sec
Access = 12ms
Burst = 77mb/sec
CPU = 3.4%
HDTune with Windows Power settings @ Balanced
Min = 54mb/sec
Max = 104mb/sec
Ave = 87mb/sec
Access = 12ms
Burst = 65mb/sec
CPU = 12%
So now transfer speed is about 10% slower than reference. But burst speed is terrible.
I also used IBM Feature Tool to change the HDD AAM to 'performance mode' 254 as suggested elsewhere.
Long shot as the hdd performs ok with other hardware. same results.
Also MSI support asked me to try a newer bios, version 1.51. same results.
Anyone know what the AMD 7-Series Chipsets Disk Performance Utility does, and should i run it in Vista64?
Thanks for all the replies, hope i can sort this, not played any PC games since Quake 3 on my ti4600...

Too high cpu load with HP 6510b

Hello guys,
I have a very high cpu load on my laptop even if nothing despite htop is running. I guess it's a problem with acpi because when I deactivate acpi completely over the bootline I have no such problems.
How could I fix that?
Thank you in advance.

Hello B,
unluckily noacpi doesn't help but acpi=off. That seems to be the only way to stop the high load.
Is there any patched acpi or something else?
I also think I picked the bad revision with fan problems and some more...

Permanent high CPU load and timeouts in communication channels

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