Permanently deactivated CC - access to all Adobe CS5/6 apps blocked by Adobe Application Manager. Error 11, Error 131.4. AAM Message says," Renew your subscription" Help!

Question

Technical Support “Tshering”  Changed my Adobe Account/ID, and Permanently Deactivated Creative Cloud, and told me to contact Adobe Forums if any problems uninstalling/reinstalling CS5 Design Premium (perpetual subscription) continued.
I am contacting Adobe Forums because I am still having problems uninstalling and reinstalling CS5/6(updated) software. Please help.
As I mentioned earlier in the week to several Adobe Technicians —
CI get this message attempting to access CS5/6 Design Premium Adobe software (perpetual subscription).
“Adobe Logo “Renew your subscription. Go to the Subscription Manager to renew your subscription for Creative Cloud and continue using your product uninterrupted. If you just renewed your subscription, please wait 15 minutes and try again.
You are signed in as Adobe ID: [email protected]. Have a different ID?.”
Then I get this message While attempting to open CS5/CS5.5 application.
Configuration Error
A problem has occured with the licensing of this product. Restart your computer and
re-launch product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 131:4  (Adobe Customer technical support told me to talk to Adobe Forums about this)
Or this message While attempting to open CS6 application.
Configuration Error
Please install and uninstall this product.
If this problem still occurs after restarting, please conctact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 11 (Adobe Customer technical support told me to talk to Adobe Forums about this)
Finally, Technical Support tells me to uninstall/reinstall all CS5/6 applications but the applications don’t respond and I get these messages:
•  Item "Uninstall Dreamweaver CC 2014" is used by OS X and can't be opened.
•  Item "Uninstall Adobe Extension Manager CC"  is used by OS X and can't be opened
•  Item “The alias Uninstall Adobe InDesign CS5 can’t be opened because the original item  
    can’t be found” Applies to all CS6 Applications.
•  Item “The alias Uninstall Adobe InDesign CS6 can’t be opened because the original item  
    can’t be found” Applies to all CS6 Applications.
(Adobe Customer technical support told me to talk to Adobe Forums about this)
Here is CS5 Adobe technical specialist supplied download for CS5 Design Premium which stopped for 3 days running when only 50% done.
And - I still have my own copy of CS5/6 Design Premium (perpetual subscription) on my system which, of course, is blocked by AAM (Adobe Application Manager).
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Answer 1

Thank you Bob. Here's one of many Case #s. Your Adobe ID:[email protected]
Your Case Number:0215481994
Case Description:Billing issue
Quick description of problem:I cannot access CS5/6 application (Perpetual Subscription).
Reason (according to Adobe Forums Willi): Activated Creative Cloud subscription on 4/18/2013 while already signed on with an active CS5/6 subscription - THE CREATIVE CLOUD SUBSCRIPTION REPLACED THE CS5/6SUBSCRIPTION AND DEACTIVATED MY PERPETUAL CS5/6 SUBSCRIPTION PERMANENTLY (without my knowledge or consent as far as I can tell).
The only way I can now use CS5/6 is to PAY FOR IT AT $29. a month. Even though I already paid Adobe $1000. a few years ago for the CS5/6 Software (Perpetual Subscription).
Your Adobe ID:[email protected]
Your Case Number:0215481994
Case Description:Billing issue