Permanently Disable Wireless - HP Officejet Pro 8500A

Hello
I have recently bought an Officejet Pro 8500A and would like to know if there is any way to permanently disable the wireless.  The device is to be used in an area that is sensative to radio interferance, and although the wireless can be disabled through the touch screen settings, there is still a risk that someone could come along and turn it on.
Would it be relatively straight forward to remove or disable the wireless card without affecting the other functions of the device?
Any suggestions much appreciated, thanks!

Sorted.  Removed the back cover, unplugged and removed the wireless card and put it back together.  Took 10 mins and the rest of the functions work as before.

Similar Messages

  • MacBook Can't Print Wirelessly on Officejet Pro 8500A

    I just got an Officejet Pro 8500A and it can't print wirelessly in by wife's MacBook, but it can print with a USB port. It can also print off my HP laptop wirelessly which has windows 7.

    What version of OS X on your wife's Mac?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • GOT A HP OFFICEJET PRO 8500A PLUS; I MUST RE-ENTER WIRELESS SETTINGS EVRYTIME I USE IT??

    I just got an OfficeJet Pro 8500a Plus, on the touchscreen i have to set-up (username and password) the wireless connection to my wireless SSID; and that confirms the connection ok. At that point i can print no problem, scan and fax.
    The problem arises when my wireless router fails and restarts, the next time i use my printer it says it is not connected and i must reconfigure from the touch screen again username and password. Is there no way to have these settings entered permanently so if my router resets or whatever i do not have to re-enter all settings? Thanks for the help and hopefully good news.
    Thank you so much

    This is strange.  Does the printer ever lose power?
    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can change the DHCP range of the router using its internal settings page.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Officejet pro 8500A wireless radio is not functioning

    Have an OfficeJet Pro 8500A.  Wireless connection stopped working.  Tried restarting printer, router, and computer per troubleshooting suggestions in manual.  No joy.  Wireless Network Test Report gives a 'Wireless Working' status of 'FAIL'. Troubleshooting results at top of report says "The wireless radio is not functioning. Contact HP Support." 
    I found a solution to this problem in the forum for a C7280.  It is to reset the printer by turning it off, and holding the # and 6 keys while and a bit after turning it on.  Later on, there is a comment by another user saying the reset solution also works for the Officejet 8500. 
    O.K. so I'd like to try reseting my printer, but don't know how to do it.  There are no "keys" on this model.  I've searched through the user guide (searched on the term 'reset' in the PDF version) with no results.  Can anyone help by either telling me how to use the reset feature on the OfficeJet Pro 8500A, or another solution to the wireless radio not functioning problem that I can try?
    Thanks,

    Thank you for your suggestions.  I appreciate your help.
    I had previously verified that the wireless radio was on.  The wireless radio test report confirmed it was on.
    I had not used the network settings reset function as I was focused on looking for a "printer reset" capability.  Based on your suggestion I used the network settings reset and then printed the HP Network Configuration Page.  This confirmed the settings had been reset.  However this test also checks for all available 802.11 networks.  The report shows the number of networks discovered as 0.  Based on this, I'm assuming the wireless is still not working.

  • Can't get Officejet Pro 8500A to print using a Bigpond wireless network

    I phoned Bigpond for assistance and was told that the HP OfficeJet Pro 8500A needs to use a wireless router.  Is this the case?  I reinstalled the HP software on the computer but when I selected the Router/Wireless connection wasn't able to detect the network, even though I was logged on to Bigpond.  Would appreciate assistance please.

    Hi Ruski,
    Wireless is just one of three ways you can have the printer attached for printing from your computer. I am unaware specifically what Bigpond is, however a few questions would narrow down which connection type would be optimum:
    What devices do you want to print from?
    Do you have an established wireless network at your home/business where the printer is?
    Are you wanting to use the web services of your printer (ePrint, AirPrint, or Print Apps)?
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • HP Officejet Pro 8500A A910a can't automatica​lly connect to wireless network

        Product Name and Number
         HP Officejet Pro 8500A A910a
         Netgear DGN2200 Wireless Router
    Operating System
        Windows 7 32-bit
     I experience frequent power outs and whenever power is restored I have to reconnect the printer through WPS. I have followed all the instructsons here to connect automatically and I have added the wireless network details in the printers embedded server but still no luck. Anything else I can do?
    Alternatively I was thinking of connecting the printer to the router via ethernet. But how then do I get my wireless laptops to communicate with the printer to print and scan?

    HI,
    Not sure if this is fixable after an power outtage, but connecting the printer via ethernet to the router keeps printing and scanning over the network the same, as long as your wireless laptops are in the same network. After connecting the printer just reinstall the drivers on your laptop so that it gets the correct ip adres and everything should be fine.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Officejet Pro 8500a prints slowly over wireless on Cisco Linksys Smart Wi-Fi Router EA6500

    I have the HP Officejet Pro 8500a. I recenrly change my wiress router to the Cisco Linksys Smart Wi-Fi Router EA6500.
    Nearly every time I print, the documement remains "pending" for at least several minutes, sometimes as long as 20, until it finally starts printing. Once it starts printing, the document is printed quickly.
    It doesn't matter the size of the document and the time it remains "pending." I've done test pages with just the word "test" in a Microsoft Word document, and it will remain in "pending" for well over five minutes.
    If I print over the USB cord, there are no delays.
    I need help. I can't figure out how to remedy this long delay when printing wirelessly.
    On a side note in case this is helpful, the Linksys router does have a priority setting where you can select up to three devices for priority access (faster connection?), which seems to be more for bandwidth-intensive devices. I tried adding both the laptop I'm printing from and the printer to this priority list, but that did not improve the print connection speed.
    Advice please! Thank you.

    Hi Jim-Gr,
    I understand you have an Officejet 8500A that has started printing very slowly after switching routers. I'm sorry to hear this has happened but will certainly do my best to assist you.
    I appreciate you advising that you have tried connecting the printer via USB and it does make a huge difference. I'm also assuming your previous router didn't go this slowly either. With the things you have tried, my assumption is that it's a setting in the router that needs to be changed. If you're not sure how to change things in your router you can generally call the router company and they will walk you through it.
    First you will want to ask them if there are any firmware updates for your router, if there are have them perform the update. If it is up to date already then have them make sure your router is broadcasting at a frequency of 2.4 GHz as that's the only frequency the printer works with.
    Second, you will want to make sure the following ports are open:
    UDP: 427, 161, 137, 138
    TCP: 9100, 9220, 9500, 137, 139, 427
    Once all of this is updated, then I would suggest you power cycle everything (turn off the printer and the PC, pull the power on the router for 30 seconds and then turn the other two back on once lights are back to normal) and try again. This should allow your printing speed to go back to normal
    Hope this helps, have a great day!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Hp officejet pro 8500a - could print wirelessly previously, but now does not print documents.

    Our HP Officejet Pro 8500A was successfully networked via our wireless network to both computers in our household.  We were able to print from both, as well as IPod Touch.  We have not changed any settings, etc.; however, the printer is no longer printing.
    We are able to print a test document from the printer; however, we are receiving the following error message on the printer:
    Connection Error
    The printer was unable to connect to the server.  Check your internet connection and try again.  Would you like to retry?
    When we retry, it just brings the error message back up.
    When we check the printer status on the computers, it shows that the printer is connected, but is in idle status.
    Please advise what would be causing this issue, and how to correct it.

    Sorry that you are having a problem printing. 
    Can you print a self test page or printer status report from the printer itself?
    Do you get an error message when you try to print?
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    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Mac os 10.6.8 & hp officejet pro 8500a plus (910g) stopped printing wirelessly​.

    hp officejet pro 8500a plus (910g) prints from mac os 10.6.8 with a usb, but stopped printing wirelessly
    HP Network Configuration Page states Network Status: ready and Active Connection Type: Wireless
    Wireless Network Test Report - looks A-O.K.
    Turned off modem, printer and laptop & restarted modem, printer, laptop computer
    Seems that the computer can't "find" the printer, maybe.
    Any suggestions would be appreciated!

    If you open System Preferences --> Print & Fax and click the "+" symbol at the bottom of the printer list on the side, you should get an "Add Printer" dialog window to pop open.  Is your printer visible in that window?
    If not, try printing a configuration report from the printer, to get the IP address your printer currently has.  If you type that number into your web browser of choice (Safari, Firefox, etc.), does the printer's "embedded web server" page load?
    If so, you could set up the printer on your Mac using the IP address in the "Add Printer" dialog. To do that, you select "IP" at the top of the window rather than "Default" (which is a discovery list), and paste the IP address into the "Address" field.  If the printer is available, it should pick the model automatically.
    Cheers,
    dot11
    I am an HP Employee
    Please mark the post that solves your problem as "Accepted Solution"
    Click the KUDOS Star to say "Thanks" if my answer solved your problem
    I work for HP

  • Officejet Pro 8500a wireless printer hangs up when printing document.

    I have an officejet pro 8500a wireless printer and it has been working flawlessly.  Now all of a sudden it hangs up when sending a document to it.  It will say "now printing", with the red "x" and just sits there looking at me.  I have discovered that I can open the printer lid and close it and it will then print??????  
    Also when I click on "apps"on the printer menu screen,  it tells me, "unable to connect to the server".
    Anybody experience this problem??

    I too have this issue with my HP8500a Plus.
    I have managed to narrow down the issue to one of the cartridges. Whenever this cartridge is inside the printer, the issue will happen. If it's not, then the issue disappears!
    I have tested this discovery on TWO different hp8500a printers, and they both react to this "special" cartridge the same way: its presence inside the cartridge tray triggers the issue.
    There is only one thing that makes this cartridge any different form the other ones: even though it IS a genuine HP cartridge, it has been refilled and the max allowed page count has been hit. The issue started happening only after the max allowed page count has been hit.

  • Officejet Pro 8500A unable to connect wirelessly to Ubee Modem/Router

    I recently upgraded to a new "all in one" Ubee Modem Router (Model DDW366) and have spent hours attempting to wirelessly (both using Wizard and entering info by hand) print, but nothing has worked.  The only way I am able to print at this time is by printer cable connected to my MacBook Pro.  I'm unable to print wirelessly from my MacBook Pro, iPhone and iPad.  
    HP will not advise me on how to solve this problem as printer is no longer under warranty and Cox Cable who sold me the Modem/Router combo are not willing to assist with this problem.
    Can anyone advise me on how to print wirelessly again?

    Hello @drlogan0, 
    Welcome to the HP forums.
    I understand that you are encountering problems with getting your Officejet pro 8500A onto your new wireless network.
    I would like to help.
    i would try restoring the network defaults. This will help erase any 'old' information that may be stuck in the printers memory. I would like to give you specific steps for this, but I am unsure if you have the 8500A, 8500A wireless, or the 8500A premium.
    Basically the steps are, go into the network menu, and select restore network defaults.
    If you have tried restoring the network defaults already, please review the following troubleshooting documents.
    Setting Up the Printer for a Wired or Wireless Network for the HP Officejet Pro 8500A
    Printer Does Not Maintain Wireless Connection
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Cannot get Wireless Printing to setup on OfficeJet Pro 8500A

    I just purchased the OFFICEJET PRO 8500A and am not able to setup the wireless to work properly
    I ran the wireless setup through the printer - it found my network, I entered the WEP - it says it's connected and lists the IP address as 169.254.24.215 .  I've run the wireless network test report and there are NO ISSUES on it. 
    When I load the software and enter the IP address above, it can't find it.  I'm running Windows XP.  I also loaded the software onto my wireless laptop running Windows Vista and I get the same issue there.  The software does not find the printer on my network.
    I have a verizon ACTIONTEC wireless router.  When I go to the Verizon Broadband page that shows all my active connections I don't see the printer or any device with the IP address of 169.254.24.215.  In fact, ALL of the devices (wireless, ethernet and Coax) that I have setup and listed have IP addresses starting with192.168 so this seems odd to me as well.
    I've run the diagnostic software and it can't find the printer either.  I've loaded, unloaded and downloaded the software from the HP site - same issue.  I've turned off ALL firewalls, shut down, etc.  Still nothing. 
    Can anyone help?  I'm sure I'm not the only person experiencing this!  Thanks!

    Hi,
    a 169. ip adress actually shows you its not connected as this is whats called an apipa adress which is assigned when not connected or when connected directly to a pc or other network device. To be on your network the units need to get an ip adres like 192.168 as well.
    So go into the setup menu of the unit and find the network menu. In there select restore network default and run the wireless wizard again. But before doing this you can try turning the router security off temporaraly (wep isnt that safe anyway as it can be cracked with free software within 10 minutes, so you might want to change to a WPA key). When the security is turned off run the wizard and see if you get a 192.adres. if yes open your browser and go to the so called EWS of the printer by typing in the ip adres of the printer in the adres bar. From there go to the networking tab and fill in your security data and press apply. you will loose connection to the printer now. Restart the routers security and and the connection should return. You might need to restart the printer first btw.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Officejet Pro 8500A constantly changing IP

    Hi, we have the HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g, Model name: CM756A. We set it up in our peer to peer workgroup (non domain) Windows network wirelessly. But every time there is a need to reset the router (when we have internet problems- several times a week) the printer also resets its IP to something else, in spite of me setting it to have a permanent IP with these instructions
    http://www.ehow.com/how_8265636_set-officejet-pro-8500-a909.html
    How can I make sure the officejet stays on an IP no matter what? every time it changes the ip, it of course stops working for everyone on the network. We have a wireless Edimax BR-6524N router getting the internet from a DSL line with PPoE.
    Could this be the solution? turning on "Enable Static DHCP Leases" (currently set to automatic DNS/IP configuration) and setting the IP and Mac address of the printer as a static lease?
    Thanks

    Hi,
    The steps provided by the linked document are different and intended for a different model (Officejet Pro 8500 (A909)
    In order to set a manual IP follow the following steps:
    Touch the Right Arrow ( ) on the product's control panel to display the second navigation screen.
    Touch the Network icon ( ).
    Touch the Up Arrow ( ) or the Down Arrow ( ) to find and then select Advanced Setup.
    Touch the Up Arrow ( ) or the Down Arrow ( ) to find and then select P Settings
    Touch Manual and follow the screen to update the current IP Address. I would recommend you to check an higher value by changing the last part only, that in order to avoid any conflict in the future (e.g. 10.0.0.70)
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet Pro 8500A Plus printing issues

    I have been having two new issues suddenly (within the past 2 weeks) with my HP Officejet Pro 8500A Plus. I am trying to print from my iMac 27 inch running OS.X 10.8.4 Both the mac and the printer are connected to a wireless network via an Xfinity Wireless Gateway. I have just replaced the ink cartridges in the printer but am unable to print black & white. In fact everything is comming out kinda pink. I have posted on HP's support site and was told to
    Download and install this: http://support.apple.com/kb/DL907
    Restart your Mac.
    Reset the printing system:
    - Go to System Preferences > Print & Scan
    - Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
    Having done that initially my problem was solved. But now I'm having the problem again. I went through the above steps again, but still not able to print. Are there any suggestions for a fix. Is anyone else seen this issue? Is there a particular printer manufacturer that works well with Apple. Because at this point I have a large paperweight that is of no use to me!

    The fact that it was solved and then came back points to some (unknown) issue with your Mac's software.
    Try these generic fixes first (and then do the reset printing system and re-add again):
    http://support.apple.com/kb/ts1417
    (one of the three methods - I like Disk Utility best - you can also repair disk permissions while there.)

  • HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

    HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.  I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
    I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else. 
    Each time I want to print, I must reboot the computer.  After reboot I have one chance to print.   This problem started February 15, 2015.  
    My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
    OJ8500_A910_1315-1.exe
    HP Print and Scan Doctor - HPPSdr.exe
    HPSupportSolutionsFramework-11.51.0049.msi
    All versions were last downloaded on April 4, 2015.
    I have a home wireless network (Ubee DDW366 router).  All other devices in the house will print to the 8500A printer without issues:  2 Toshiba laptops, 2 Android phones, and 1FireHD.
    The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
    I have run virus scans and malware scans.  Each time they show there are no issues with my desktop.  What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer.  ASUS Motherboard P6X580 Premium.  Now I will probably get hacked!
    I am at my wits end.  And it is frustrating when I need to make a print of something and the system locks up.  I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed.  Also this is a time consumer.
    This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
    Help?
    Addendum:  I can scan using HP Printer Assistance.  I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
    This question was solved.
    View Solution.

    Hi ArielAce , thanks for getting back to me!
    I would recommend downloading and running the HP Print and Scan Doctor.
    Please keep me posted!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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