Permanently in 'Recovery Mo

Hi All, I have a Creative Zen Touch MP3 player,?When I switch it on it is permanently in 'Recovery Mode' showing on the screen: 'Creative Zen Touch v0. 0. 0' and also the 4 options of 'clean up', 'Format All', Reload Firmware' and 'Reboot'.
When switched on and attatched to a computer, the above dissappears and 'Recovery Mode' appears at the top of the screen.
I have tried downloading the two firmware updates, but my computer does not see that the player is connected.
Can anybody advise please where I go from here to get my player working correctly ?
Kind regards,
Mark
UK

Here are the instructions for rolling back WMP & check to be sure it rolls back to WMP0 & not WMP9 http://forums.creative.com/creativel...hread.id=66060? If it rolls back to WMP9 you can get the WMP0 file here? http://www.microsoft.com/windows/win...0/default.aspx On the downloads page for your player READ THE DETAILS FIRST!! Download & install the driver for the player first. Then? you MUST roll back the WMP to WMP0? before you can upgrade the firmware The firmware file DOES NOT WORK IF YOU HAVE WMP WMP0 ONLY. DO NOT TRY TO LOAD FIRMWARE UNTIL the computer loads the player & you can find it in Device manager If all these things go well disconnect player, open firmware file on desktop,choose reload firmware from recovery screen,connect player choose language & update should run. (When the autoplay opens IGNORE IT)

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    THANK YOU.

    Hi and Welcome to the Community!
    Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
    http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
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    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    Crashed Thread:  11
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000110888f9c
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x110888f9c:
    __DATA            
    00000001105a2000-00000001105a6000 [   16K] rw-/rwx SM=PRV  /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    --> __LINKEDIT        
    00000001105a6000-0000000110d50000 [ 7848K] r--/rwx SM=COW  /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    MALLOC (admin)    
    0000000110d50000-0000000110d51000 [
    4K] ---/rwx SM=NUL 
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib  
    0x000000010c11ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x000000010c11bd18 mach_msg + 64
    2   com.apple.CoreGraphics  
    0x0000000108f249ab _CGSSynchronizeWindowBackingStore + 97
    3   com.apple.CoreGraphics  
    0x0000000108ea647c _CGSLockWindow + 3765
    4   com.apple.CoreGraphics  
    0x0000000108ea538f CGSDeviceLock + 240
    5   libRIP.A.dylib          
    0x0000000112b88487 ripd_Lock + 43
    6   libRIP.A.dylib          
    0x0000000112b88027 RIPLayerBltShape + 463
    7   libRIP.A.dylib          
    0x0000000112b86468 ripc_Render + 304
    8   libRIP.A.dylib          
    0x0000000112b822e1 ripc_DrawRects + 399
    9   com.apple.CoreGraphics  
    0x0000000108ea1d2a CGContextFillRects + 96
    10  com.apple.AppKit        
    0x0000000109a90d46 NSRectFillUsingOperation + 299
    11  com.apple.AppKit        
    0x0000000109b4d0bd NSDrawWindowBackground + 253
    12  com.apple.AppKit        
    0x0000000109a6fd04 -[NSThemeFrame drawWindowBackgroundRect:] + 129
    13  com.apple.AppKit        
    0x0000000109a6f5d0 -[NSFrameView drawThemeContentFill:inView:] + 293
    14  com.apple.AppKit        
    0x0000000109b4c715 -[NSFrameView drawRect:] + 1124
    15  com.apple.AppKit        
    0x0000000109b4c28a -[NSThemeFrame drawRect:] + 302
    16  com.apple.AppKit        
    0x0000000109a6b0b1 -[NSView _drawRect:clip:] + 3846
    17  com.apple.AppKit        
    0x0000000109a6803c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3199
    18  com.apple.AppKit        
    0x0000000109a66eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
    19  com.apple.AppKit        
    0x0000000109a63e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
    20  com.apple.AppKit        
    0x0000000109a432da -[NSView displayIfNeeded] + 1680
    21  com.apple.AppKit        
    0x0000000109aa874e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
    22  com.apple.AppKit        
    0x000000010a07e061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
    23  com.apple.CoreFoundation
    0x00000001087b8d67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
    24  com.apple.CoreFoundation
    0x00000001087b8cd7 __CFRunLoopDoObservers + 391
    25  com.apple.CoreFoundation
    0x00000001087aa3b8 __CFRunLoopRun + 776
    26  com.apple.CoreFoundation
    0x00000001087a9e75 CFRunLoopRunSpecific + 309
    27  com.apple.HIToolbox     
    0x000000010b4cba0d RunCurrentEventLoopInMode + 226
    28  com.apple.HIToolbox     
    0x000000010b4cb685 ReceiveNextEventCommon + 173
    29  com.apple.HIToolbox     
    0x000000010b4cb5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    30  com.apple.AppKit        
    0x000000010990c24e _DPSNextEvent + 1434
    31  com.apple.AppKit        
    0x000000010990b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    32  com.apple.Safari.framework  
    0x0000000105513c00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    33  com.apple.AppKit        
    0x0000000109c6ae2e -[NSApplication _realDoModalLoop:peek:] + 642
    34  com.apple.AppKit        
    0x0000000109c6954e -[NSApplication runModalForWindow:] + 117
    35  com.apple.AppKit        
    0x0000000109c690fd -[NSAlert runModal] + 145
    36  com.apple.AppKit        
    0x0000000109911119 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
    37  com.apple.AppKit        
    0x0000000109910cbe -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    38  com.apple.AppKit        
    0x0000000109910c5f -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
    39  com.apple.AppKit        
    0x0000000109910b83 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
    40  com.apple.AppKit        
    0x00000001099109a4 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
    41  com.apple.AppKit        
    0x0000000109913867 -[NSApplication _sendFinishLaunchingNotification] + 142
    42  com.apple.AppKit        
    0x000000010990c18a _DPSNextEvent + 1238
    43  com.apple.AppKit        
    0x000000010990b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    44  com.apple.Safari.framework  
    0x0000000105513c00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    45  com.apple.AppKit        
    0x00000001098ff99c -[NSApplication run] + 553
    46  com.apple.AppKit        
    0x00000001098ea783 NSApplicationMain + 940
    47  com.apple.Safari.framework  
    0x00000001056e5c6d SafariMain + 267
    48  libdyld.dylib           
    0x000000010bf825fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x000000010c121662 kevent64 + 10
    1   libdispatch.dylib       
    0x000000010bf4c421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib       
    0x000000010bf4c136 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib  
    0x000000010c120716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x000000010c239c3b _pthread_cond_wait + 727
    2   com.apple.WebCore       
    0x000000010f5983fb WebCore::IconDatabase::syncThreadMainLoop() + 507
    3   com.apple.WebCore       
    0x000000010f594f8f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
    4   com.apple.JavaScriptCore
    0x0000000105f93f4f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib 
    0x000000010c237899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x000000010c23772a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x000000010c23bfc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x000000010c120e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x000000010c238f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x000000010c23bfb9 start_wqthread + 13
    Thread 9:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib  
    0x000000010c11ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x000000010c11bd18 mach_msg + 64
    2   com.apple.QuartzCore    
    0x0000000107091377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore    
    0x00000001070912ad thread_fun + 25
    4   libsystem_pthread.dylib 
    0x000000010c237899 _pthread_body + 138
    5   libsystem_pthread.dylib 
    0x000000010c23772a _pthread_start + 137
    6   libsystem_pthread.dylib 
    0x000000010c23bfc9 thread_start + 13
    Thread 10:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x000000010c11ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x000000010c11bd18 mach_msg + 64
    2   com.apple.CoreFoundation
    0x00000001087aaf15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation
    0x00000001087aa539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation
    0x00000001087a9e75 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation    
    0x0000000107ea9967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation    
    0x0000000107ea976b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib 
    0x000000010c237899 _pthread_body + 138
    8   libsystem_pthread.dylib 
    0x000000010c23772a _pthread_start + 137
    9   libsystem_pthread.dylib 
    0x000000010c23bfc9 thread_start + 13
    Thread 11 Crashed:
    0   ???                     
    0x0000000110888f9c 0 + 4572352412
    Thread 12:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib  
    0x000000010c120a3a __semwait_signal + 10
    1   libsystem_c.dylib       
    0x000000010c071dc0 nanosleep + 200
    2   libsystem_c.dylib       
    0x000000010c071cb2 usleep + 54
    3   com.apple.AppKit        
    0x0000000109b7017d -[NSUIHeartBeat _heartBeatThread:] + 2132
    4   com.apple.Foundation    
    0x0000000107ea976b __NSThread__main__ + 1318
    5   libsystem_pthread.dylib 
    0x000000010c237899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x000000010c23772a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x000000010c23bfc9 thread_start + 13
    Thread 13:
    Thread 11 crashed with X86 Thread State (64-bit):
      rax: 0x0000011e0044a0f3  rbx: 0x0000000000000054  rcx: 0x000000010837e000  rdx: 0x0000000000000054
      rdi: 0x000000010837e000  rsi: 0x00000001067bc000  rbp: 0x000000010837fff0  rsp: 0x000000010837ff68
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x00000001106dc420  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x00000001067bc000
      rip: 0x0000000110888f9c  rfl: 0x0000000000010206  cr2: 0x0000000110888f9c
    Logical CPU:
    2
    Error Code: 
    0x00000014
    Trap Number:
    14
    Binary Images:
    0x1054ab000 -   
    0x1054abffd  com.apple.Safari (7.0.6 - 9537.78.2) <91D289A2-9E2F-3197-A702-06B527DC7918> /Applications/Safari.app/Contents/MacOS/Safari
    0x1054b7000 -   
    0x1059bdfff  com.apple.Safari.framework (9537 - 9537.78.2) <364A0CA6-18C3-3449-875B-40F0F054F5EB> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
    0x105dab000 -   
    0x105dacff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
    0x105db6000 -   
    0x105dd4ff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x105df2000 -   
    0x105df3fff  libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
    0x105dfc000 -   
    0x105e19ff7  com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x105e26000 -   
    0x105e26fff  com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x105e2a000 -   
    0x105e2afff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x105e2e000 -   
    0x105e8cff7  com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x105ece000 -   
    0x105ed8ff7  com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x105ee6000 -   
    0x105f52fff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x105f8b000 -   
    0x106302ff6  com.apple.JavaScriptCore (9537 - 9537.78.1) <B105E4F8-5964-39A6-A09C-3897339EEE6E> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
    0x106401000 -   
    0x1065b9ffb  libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
    0x106660000 -   
    0x10674afff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
    0x106762000 -   
    0x106793ff7  libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
    0x1067a4000 -   
    0x1067b1ff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
    0x1067bd000 -   
    0x1067cbfff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x1067d3000 -   
    0x106814fff  com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x10706a000 -   
    0x107206ff3  com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x1072e1000 -   
    0x10753bff9  com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x107685000 -   
    0x1076f8fff  com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x10773f000 -   
    0x10776dff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x10779c000 -   
    0x1077ffffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x10783c000 -   
    0x107972ff5  com.apple.WebKit (9537 - 9537.78.2) <AE0AAF97-AA56-3817-AA30-A0B7A766F0B9> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
    0x107a69000 -   
    0x107c5affc  com.apple.WebKit2 (9537 - 9537.78.2) <353EC5AA-8F73-3B6D-9E2F-0B34C69302BF> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
    0x107e43000 -   
    0x108141fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x108383000 -   
    0x108530f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
    0x108554000 -   
    0x1085a6fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
    0x108603000 -   
    0x1086c5ff5  com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x10873a000 -   
    0x10891ffff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x108a95000 -   
    0x108c05ff4  com.apple.CFNetwork (673.4 - 673.4) <F3BF6020-99BE-3844-A7B8-352B93AD02F3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x108d11000 -   
    0x108d11fff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x108d14000 -   
    0x108d15ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
    0x108d1d000 -   
    0x108e23ff7  com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x108e8d000 -   
    0x1097ad32b  com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x1098e0000 -   
    0x1098e0fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x1098e8000 -   
    0x10a45eff7  com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x10abe8000 -   
    0x10ac17ff9  com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x10ac3c000 -   
    0x10ac4dff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
    0x10ac59000 -   
    0x10ac5bfff  com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
    0x10ac64000 -   
    0x10ac9cff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x10acdb000 -   
    0x10ae2fff3  com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x10aec5000 -   
    0x10aec5ffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x10aed2000 -   
    0x10b11aff7  com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x10b244000 -   
    0x10b2a8fff  com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x10b2ea000 -   
    0x10b41aff7  com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x10b49d000 -   
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  • Enable single item recovery with two retention settings at the database level.

    Hello All,
    We have an Exchange 2010 SP3 RU4 environment and planning on moving from third party archives solution to Native Exchange archives for cost reduction purposes, upgrading to Exchange 2013 to benefit from added in place features is not within scope at
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    We are looking at implementing the following steps and want to know if it will work:
    1-Create archive DB(s) as per our usage and growth projections
    2-Enable archives for all our users and migrate current archive content to it.
    3-Create Retention Tag/Policy to move all records from live to archive "Age limit for retention" 90 days (no retention tags on the policy)
    4-Enable Single Item recovery for all of our users (script the same to run twice daily to enable SIR for newly created accounts)
    5-Set the "Keep Deleted Items" on the Live DB(s) to 90 days and the Archive DB(s) to 7 Years
    6-We are NOT using Legal Hold or plan to use it except on per as need basis
    Are we accomplishing the following:
    1-Items are automatically archived after 90 days
    2-Items archived now have a 7year retention based on the "keep deleted items" set for the archive DB(s)
    3-Items copied back to the live mailbox by a user will be returned to the archive database the next time the folder assistant runs against this user account (based on load or if run manually)
    4-Hard deleted items by a user is recoverable as long as the email record is within the retention period set at the database where it resides.
    5-Hard deleted items are recoverable using MFCMapi or by a restore.
    6-Items are permanently purged on the archive DB(s) after 7 years.
    Any input, ideas, recommendations, clarifications would be greatly valued and appreciated.  
    Ash

    Thanks CodexCZ,
    So, SIR will "kind of" do the same as the retention tag except I can use different durations based on the limits on each DB? am I correct?
    thanks again.
    Ash

  • Satellite Pro A200 (PSAE4): DVD drive permanently blinking

    Hello,
    I have been using a Satellite Pro A200 (PSAE4) laptop for some time now without any major issues.
    My dvd drive (tsst crop TS-L632H) is no longer working for a few days now... More precisely, its LED is permanently orange blinking. Drivers are up to date. The eject button doesn't work either. No disc is inserted. The drive seems fine in the Windows device manager...
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    I'm running under Vista 32bit SP1 with the latest bios available on the toshiba website (2.40).
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    Any help would be really appreciated.
    Thanks !

    Hi
    According to you page you are not able to boot from any CD or DVD, not even from the Toshiba Recovery CD.
    Am I right?
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    I dont know how old you notebook is but maybe the warranty is valid and you could replace it for free
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  • Ideas to improve the Rescue and Recovery System

    Hi,
    some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
    I'm using a T61p with Windows Vista Ultimate installed.
    On the System there are 5 Partitions
    1. Rescue and Recovery
    2. Windows Bootstrap
    3. BitLocker Encrypted Windows Partition
    4. Linux /boot
    5. Encrypted Linux LVM
    So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
    Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
    Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
    So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
    So, if a Lenovo engineer is reading this, please think about to:
    - Include some tools like boot sector recovering in the Rescue and  Recovery system
    - Adding a mode where you can choose the parition to install Windows.
    Over and above that I'm really happy with my ThinkPad.
    Thanks for reading.

    Greetings,
    This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts.  Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
    I notice that no one else has replied to this thread.  I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
    Here's my story:
    I am, overall, extremely happy with my brand, spanking new T500.  So far, I'm only running a single OS, Vista Business 64.
    However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
    1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
    (Side Note:  Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D.  Hey, why the heck not?  Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed.  Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors.  So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution,  but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
    2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups.  I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
    3) I set a Lenovo BIOS password for unlocking the boot hard drive.
    So far, so good.  I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
    But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE?  Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive.  What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
    The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted'  (it isn't; it's merely ENCRYPTED by TrueCrypt.  As it should be).
    FLAW NUMBER 1:  Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
    FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted),  and a command prompt, and the ability to launch executables.  The environment should also recognize USB drives.
    As it happens,  I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed.  Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed).  Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter.  This made it possible to read and write to my disk.
     The encrypted Maxtor drive is visible, too, from this boot environment,  but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too.  So I could find files to copy over to my hard drive, if I needed to.
    However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion.  Which  brings me to:
    FUNDAMENTAL FLAW NUMBER 3:  You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries.  Lord knows, I certainly tried to copy  RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless.  The damned thing just wouldn't run from the USB drive on the PE environment.
    The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure.  Major bummer.
    FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition.  Which meant erasing my drive and restoring it with the contents of the other DVDs.  But I want to restore what I backed up with Rescue and Recovery!  My life SINCE the laptop shipped from the factory!   Geez, Louise, why not let me choose to do THAT, too?
    (Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
    I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling.  You guys should just ship a usable Vista PE rescue CD with every laptop, I think.  And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
    In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
    Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
    Thanks for reading this, too.  And happy holidays.

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