Permission repair will not repair

Folks....
A few weeks ago, I noticed that running permission repair from the HD I have booted from will not repair permissions. I have pages and pages of un repaired permissions. I booted to my Leopard DVD and ran permission repair from it and have the same issue.
I ran disk repair from the Leopard DVD and it said my HD was fine.
Suggestions? Maybe a 3rd party software package? Any shareware/freeware I might try first. I would hate to spend the money on Tech Tools Pro if it would not fix it. I started getting squirrely things happening, and freeze ups. But other then bad permissions, I can not find any thing wrong.
Thoughts? Thanks in advance.
jack

OK, Here is what I see when I try to do permission repairs. I am happy to hear you say some are not so bad. In the past, the OS fixed all of them. I was taught to run permission repair after each now software install. Maybe that is not correct?
Repairing permissions for “Jacks HD”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "System/Library/CoreServices/AirPort Base Station Agent.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "sbin/umount" has been modified and will not be repaired.
Warning: SUID file "bin/rcp" has been modified and will not be repaired.
Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Warning: SUID file "usr/bin/quota" has been modified and will not be repaired.
Warning: SUID file "usr/bin/rlogin" has been modified and will not be repaired.
Warning: SUID file "usr/bin/rsh" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
Warning: SUID file "System/Library/Extensions/webdavfs.kext/Contents/Resources/loadwebdav" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/pppd" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/vpnd" has been modified and will not be repaired.

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Verify permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "System/Library/Frameworks/CoreVideo.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Components/AudioCodecs.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Components/CoreMediaAuthoringPrivateComponents.component/Conten ts/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CodeRes ources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/AppleProResDecoder.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTMediaKeys.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTMime.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTTransport.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTPlugIn. prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegiste r.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegiste r.prefPane/Contents/Resources/QTAbout.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTStreami ng.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTUpdate. prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions verification complete

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There was also a long list of permissions the would not repair below the SUID Warning.
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Despite the "ARDAgent.app" SUID Warning message being reportedly "normal", I also see what may be a similar set of "long list of permissions the would not repair below the SUID Warning", pasted below (sorry if it's too long for local etiquette). This is 10.7.5 on a MacBook Pro 15-inch, Early 2011. Supposedly unrelated to this, but mentioned here here anyway because most of these unrepairable permissions seem to relate to the display, is that I also seem to have a version of the infamous black-screen bug -- (only) when I disconnect a second display (VGA projector), the upper-left 3/4 of the screen goes permanently black, and I have to reboot. I've read on another blog that this is believed to be a subtle hardware bug on the logic board that is invoked only by 10.7 (Lion).
Repairing permissions for “Macintosh HD”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Dutch.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Dutch.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/French.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/French.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/German.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/German.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Italian.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Italian.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Japanese.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Japanese.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/da.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/da.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/fi.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/fi.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/ko.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/ko.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/no.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/no.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pl.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pl.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pt.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pt.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pt_PT.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/pt_PT.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/ru.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/ru.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/sv.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/sv.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/zh_CN.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/zh_CN.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/zh_TW.lproj/DisplaysPref.nib”; should be -rw-r--r-- ; they are -rwxr-xr-x .
Repaired “System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/zh_TW.lproj/DisplaysPref.nib”
Permissions differ on “System/Library/CoreServices/Menu Extras/Displays.menu”; should be drwxr-xr-x ; they are lrwxr-xr-x .
Repaired “System/Library/CoreServices/Menu Extras/Displays.menu”
Permissions differ on “System/Library/MonitorPanels/Arrange.monitorPanel”; should be drwxr-xr-x ; they are lrwxr-xr-x .
Repaired “System/Library/MonitorPanels/Arrange.monitorPanel”
Permissions differ on “System/Library/MonitorPanels/Display.monitorPanel”; should be drwxr-xr-x ; they are lrwxr-xr-x .
Repaired “System/Library/MonitorPanels/Display.monitorPanel”
Permissions differ on “System/Library/MonitorPanels/Profile.monitorPanel”; should be drwxr-xr-x ; they are lrwxr-xr-x .
Repaired “System/Library/MonitorPanels/Profile.monitorPanel”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane”; should be drwxr-xr-x ; they are lrwxr-xr-x .
Repaired “System/Library/PreferencePanes/Displays.prefPane”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pl.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pl.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pt_PT.lpro j/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pt_PT.lpro j/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/zh_TW.lpro j/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/zh_TW.lpro j/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/zh_CN.lpro j/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/zh_CN.lpro j/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pt.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/pt.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/sv.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/sv.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/ru.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/ru.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/no.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/no.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/ko.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/ko.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/fi.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/fi.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/da.lproj/D isplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/da.lproj/D isplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Dutch.lpro j/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Dutch.lpro j/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Italian.lp roj/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Italian.lp roj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/French.lpr oj/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/French.lpr oj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/German.lpr oj/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/German.lpr oj/DisplaysPref.nib”
Permissions differ on “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Japanese.l proj/DisplaysPref.nib”; should be drwxr-xr-x ; they are -rw-r--r-- .
Repaired “System/Library/PreferencePanes/Displays.prefPane/Contents/Resources/Japanese.l proj/DisplaysPref.nib”
Permissions differ on “usr/lib/ruby”; should be lrwxr-xr-x ; they are drwxr-xr-x .
Repaired “usr/lib/ruby”
Permissions repair complete

Quicktime causes other applications to fail and will not repair or uninstal

Hi,
After upgrading to the newest version of Quicktime some of my software has stopped working. I found the problem though. It only happens with software that is dependent on Quicktime. Some of my video editors and Flash 8 have stopped working because when they go to load a Quicktime file they crash. This usually only happens when starting the program. In the Microsoft error report it shows the Quicktime module getting loaded on every application that doesn't work anymore. So I know it is Quicktime.
Here is the problem though. Quicktime fails to even start up. It just fails with a error and doesn't even show the Windows error report for it. Quicktime will not uninstall or repair also, so I can't remove it and then try to install it again.
Here are the errors from the installer. These errors are after a repair or a removal attempt. The installer will not give me the option to install since QuickTime is already installed.
Error Message
The installer encountered errors before the requested operations for QuickTime could be completed.
Any help would be greatly appreciated. I think all I need to do is find out some way to completely remove QuickTime so it can reinstall properly.

I followed the removal instructions in this post - http://discussions.apple.com/click.jspa?searchID=-1&messageID=3366434 .
Thanks!
I got QuickTime removed and my applications are working again. Now I can edit again in Macromedia Flash.
But right now I'm going to try to install QuickTime again. Hopefully it doesn't break my applications again. I downloaded a fresh copy from the site just in case I got a bad download. Fingers crossed everyone.

Trojan detected but will not repair

McAfee has detected a trojan but clicking "repair" does not remove the file.
Help please.

Hi
since it gives you the name of the trojan try and do a search for and manually delete file. Try the link below it is a stand alone checker from Kaspersky the best home virus software available. All you do is run it and clean, it will remove itsslf once finished and then reboot, hopefully this will help.
http://support.kaspersky.com/viruses/avptool2010?level=2

Local Apple Stores/Repair will not honor battery recall.

I put my serial numbers 12" PB and battery in to this page https://support.apple.com/ibook_powerbook/batteryexchange/index.html and the response clearly indicates that I am eligible for the battery exchange, but the Apple store at Siam Paragon in Bangkok (run by http://www.copperwired.co.th), Thailand will not honor the recall and wants me to pay. Customers are not even supposed to have to drop off their old batteries first but I was asked to and now have had not battery for more than a week! I cannot find a way to get help from Apple.

Well, as I said, try calling AppleCare. Any person you end up speaking with, you can take your problem to them and explain what took place. I'm sure they will help you from there.
I thought maybe there was an actual Apple Store in your area. There are some in Great Britain, so that's where I was coming from.
But yeah, your best bet is dealing with the real Apple themselves. Since those drop-off centers, even if they are Apple Authorized, won't give you the same answer/help as going straight to Apple.
Give AppleCare a call. Or even, that number for placing orders and when they ask, tell them what your problem is and they should redirect your call to the right person. (Now that I remember, that's what I did. 1-800-MYAPPLE. I told them I was trying to order a battery replacement under the recall, and that's how I got connected to the right people. Funny how your memory gets clearer at the last minute).
Good luck! Wish I could be of more direct help to you.

Permission repair will not repair

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