Permissions bug, according to ISP engineer.

Question

I am having problems setting up VPN for Windows 8.1 Pro 64-bit, home workstation computer, not networked.
I am also having general non-specific problems with Internet connectivity, according to network engineers. 
I having a WiFi Mac and a hard-wired cable connect PC sharing the same modem at home.
The two machines are not 'networked', but standalone workstations. Relevant?
Specifically, I get script errors when I try to setup any 3rd party VPN service.
I can ignore error and VPN sets up.
But then the number of non-specific problems increase.
All of the 3rd party vendors, AND MY ISP ENGINEERING DEPARTMENT... blame Windows.
LOL! Maybe more specifically, there's something Windows and I should be doing, that we are not doing.
I noticed that my Ethernet Network has not selected Microsoft Network Adapter Multiplexor Protocol.
What happens if I install this "Microsoft Network Adapter Multiplexor Protocol"?
Is this why VPN is grumpy?
I found these two interesting links, but they don't point me in any specific direction.
( Direction? I am lost. That is why I am posting here? )
http://batcmd.com/windows/8/services/ndisimplatform/
http://www.ehow.com/list_6774290_multiplexing-protocols.html
Also, every time I click Diagnose (hiding behind Properties popup in above capture), I get errors after installing Windows. Microsoft Research did something here, and the errors are gone in this particular  Windows installation, but I still can't install
VPN without errors.
Very simply, the batcmd files runs as follows:
@echo off
sc config NdisImPlatform start= demand
exit
Anecdote   MNAMP is for Network Teaming and Binding. Provides a platform for network adapter load balancing and fall-over.
Query   MNAMP may resolve some permissions issue that causes VPN installers to display 'SCRIPT ERROR' during install. Considered that script error displays without Windows popup error and may be related to "waiting for Windows Firewall to
respond". At same time Windows Event viewer shows Error (reasoned with ISP engineer just now, possible Windows 8.1 Pro permissions bug, with implications far beyond VPN installer hangs)
Service Control Manager
The TAP-Windows Adapter V9 service failed to start due to the following error:
The service could not be started, either because it is disabled or because it has no enabled device associated with it.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- System
  - Provider
   [ Name]  Service Control Manager
   [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
   [ EventSourceName]  Service Control Manager
  - EventID 7000
   [ Qualifiers]  49152
   Version 0
   Level 2
   Task 0
   Opcode 0
   Keywords 0x8080000000000000
  - TimeCreated
   [ SystemTime]  2015-03-30T12:21:08.558436200Z
   EventRecordID 4445
   Correlation
  - Execution
   [ ProcessID]  664
   [ ThreadID]  7424
   Channel System
   Computer 150318-601
   Security
- EventData
  param1 TAP-Windows Adapter V9
  param2 %%1058
   74006100700030003900300031000000
Binary data:
In Words
0000: 00610074 00300070 00300039 00000031
In Bytes
0000: 74 00 61 00 70 00 30 00   t.a.p.0.
0008: 39 00 30 00 31 00 00 00   9.0.1...
-- cc. Codi Mills, disconnect.io
--- incl  Sam, Shaw Cable Systems, Winnipeg
2014 WEB DESIGN... HTML5/CSS3... DOM not development

Answer 1

Hi，
I think Microsoft Network Adapter Multiplexor Protocol is nothing to do with your issue. It was not installed by default. If it is not designated as “necessary” in vendor user Guide. I don’t think it will affect VPN connection.
Regarding to third party software/service problem, it is actually out of our support scope and our help might be limited.
We suggest you contact your program vendor to check if they have guidance for this.
The normal way to fix this would be to run services.msc, or to go into Administrative Tools and run "Services". You will not be able to do that if the "Application Information" service is disabled. Instead, reboot your computer into Safe
Mode with Networking. Then run services.msc and look for services that are designated as "Disabled" in the Startup Type column. Change these "Disabled" services to "Automatic". Make sure the "Application Information"
service is set to a Startup Type of "Automatic". When you are done enabling your services, click Ok at the bottom of the tool and reboot your computer back into normal mode.
If you are facing Access Denied Error when using SC command.
You may first try to enable the default administrator on your computer and later try to run the command in elevated command prompt and verify if you are able to run the command successfully.
To enable the default Administrator account, perform the steps below:
1. Click Start and type CMD in the Start search box
2. Right click on CMD in the list and click on "Run as administrator"
3. Type the following command: net user administrator /active:yes
Restart the computer and you should see an "Administrator" account. 
Access Administrator account and follow the steps 1 and 2 and try to run the command.
If you need to do that for certain purpose such as running VPN when startup computer. You could provide us more details so we might find some workaround for you.
Thanks for your understanding.
Regards
D. Wu
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