Permissions error

It looks like I may have caused myself a serious problem...
I was cleaning up my hard disk and may have accidently erased something vital to playing my purchased music. When I try to play one of these songs, the window asking for my password pops up, then tells me how many machines I have authorized, and finally gives me this message:
"There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
Is there anything I can do? Please help! Thank you.

First thing to do is try to correct the "permissions error"
Close iTunes.
Go to the utilities folder, open Disk Utility, in the list of drives on the left, select the your hard drive and then select the repair permssions button. Let this do its thing - takes a couple of mins.
If you have two hard drives, repeat this process for the external hard drive on which you store your iTunes music.
Once this is done, open iTunes and try again. Hopefully this will work.
If this does not work, let us know and we can try something else.
Rob

Similar Messages

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

Updating to iTunes 11.1 gave me a lot of disk permissions errors

I ran a Verify Disk Permissions before the installation of iTunes 11.1 and everything was clean, then I did one after installing iTunes 11.1 and I got a ton of errors. See below:
After running repair permissions several times, running from the boot drive or from an external booted, after uninstalling and doing a fresh install, nothing changed.
I also tried to repair the ACLs by booting from the Recovery partition and using resetpassword command.
I know it's not very important but I like to keep my system in perfect shape.
Come on Apple, after one single update, this is NOT SERIOUS!

Same here. But without knowing for sure why Apple did let this messages appear, in short, you should consider them as not important...at least for now...and here is why for the ones interested in some details about the error:
Permissions differ on “Applications/iTunes.app/Contents/Resources/Dutch.lproj/AACEncoderConfig.nib”; should be drwxr-xr-x ; they are -rwxr-xr-x .
What this means in Unix language is that permissions check is expecting that "AACEncoderConfig.nib" to be a directory and it's not. You can tell because of "drwxr-xr-x" the d letter at the beginning of the string means "directory" and when compared with the actual value "-rwxr-xr-x", the absence of d means that it refers to a file.
Now you might ask why is the system expecting a directory?
Here is a link that describes why: http://support.apple.com/kb/HT1452?viewlocale=en_US&locale=en_US
OK...but what is this kind of files .nib?
This files are normally GUI files...and in the past...not so far away...it was based on a directory structure...but iTunes 11.1 is the first released Apple app that is using their new nib file spec. And this is somehow apparent...I mean the error messages we are all seeing when we run the permissions check suggest it.
Then I need to add, as a guess, it looks like this is due to the coming OSX upgrade...I saw another software giving the same permissions errors and even if I cannot say which app, it's one that is heavily tested right now and it will appear on OSX Lion/Mountain Lion and the new Mavericks.
Hope this helps!

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

Getting authorization error message: Required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I have recently purchased this MacBook used and am trying to authorize it on the iTunes Store but even after uninstalling iTunes and re-installing it with a fresh copy I'm getting this error message: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." And I have no idea of where or how to fix this issue. Any help or suggestions will be greatly appreciated. I even tried to deauthorize this computer and got the same error message. HELP!

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

Read Only Permissions Error

Hi Guys
I have a major problem with file saving permissions
Current setup:
- 5 imac (10.6)
- 1 mac book pro (10.6)
- mac xserver
- Direct attached Raid Array
Issue:
When user "A" creates new files and folders to the shared drive on the raid array it automatically defaults to read only for all other users, and any time they try to add/delete/create files or folders in the fold user "A" created they get a permissions error. Therefor everybody else cannot edit the files
E.g. user A and user B quite often work on documents together and when user A stores it in the folder user A created then user B can only read it
has anybody come across this error before?
also i have tried changing permissions in get info as it defaults to read only soon as i change it to read and write and close the get info box it reverts back to read only ( the permissions group in called everybody)
Any help would be much appreciated

You can try propagating the permissions on the root of the share, new files should inherit permissions from the parent folder, if that doesn't help, maybe try something with the umask

I can't sync my macbook air with my ipad, problems with authorization... this keeps cropping up: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permi"

Help, cannot sync completely with my ipad, and i also cannot remove or delete shared photos which are clogging up my ipad 64GB memory! Some issue with this keeps croppin gup, so frustrating:
"The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
Not sure how we can correct his permissions problem, and whether authorising or deautorizing makes any difference, with more and more errors keep popping up, this got to be such after an update of the OS, can remember which!?
HELP!!!

follow this:
Launch iTunes
select iTunes Store from the menu on the left side.
sign in via the link on the top right area if you haven't done so already
click the link where you Apple ID email appears, enter your Apple ID password, click View Account, this will take you to a page displaying detailed information about your Apple ID account.
The last item under Apple ID summary should be Computer Authorisations, click Deauthorize All
now reauthorize any computers as needed when the system prompts you.
good luck.

I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?

I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001

I keep getting this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I keep getting this messae when I try to share itune to my new mac The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

TS1459 The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

please help me how to authorize my computer as it always say The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Many thanks. If you're on Mac OS, let's try the following document:
iTunes: Missing folder or incorrect permissions may prevent authorization

HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

HT1420 When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

iTunes: Missing folder or incorrect permissions may prevent authorization
Mac OS X
Log in to your computer using an administrator account.
In the Finder, choose Go to Folder from the Go menu.
Type: "/Users" (without quotes) and click Go.
If the Shared folder exists
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
Press Return.
Quit Terminal.
If the Shared folder does not exist
The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
Press Return.
Enter your administrator account password when prompted, then press Return.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
Press Return.
Quit Terminal.

I have microsoft 8.1 and Adobe 11.1.06 and I get a permissions error everytime I attempt to enter da

I have microsoft 8.1 and Adobe 11.1.06 and I get a permissions error everytime I attempt to enter data into a form. How do I get rid of this annoying message?

Thanks for your questions.
1 Are these local or online documents?
Answer: Both they are IRS forms. I haven't tried other forms yet.
2. If online, in what browser?
Chrome does allow the fill-in with no errors. IE doe not even open the
form. The error message comes up when I have saved what I did and reopen for
additional editing.
3. What is the exact message you are getting?
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
Windows cannot access the specified device, path, or file. You may not
have the appropriate permissions to access the item.
Once I close the message I can enter data into the field. When I click the
next field or scroll the message returns. I checked the properties and I
am allowed to fill in form.
Again thanks for your response. I did discover that I could fill in form
online without the error popping up, but that means I must have all of my
info prepared so I can do it in one session.
Marion

After migrating to a new MBP, when saving or opening documents, I sometimes (but not always) get a warning such as: "Word cannot save this document due to a naming or permissions error on the destination volume." Can someone please explain?

I recently migrated from a MBP with OS 10.6 to a MCB with OS 10.8. Some glitches are popping up. Here's the one on my mind at the moment:
When saving or opening documents, I get a warning such as: "Word cannot save this document due to a naming or permissions error on the destination volume." Can someone please explain?

Since this is isolated to a single file, try exporting it to Interchange Format (.inx), then open and save the resulting file as a new InDesign file.
Since the problem occurs during export, that may not be possible. Another option to try would be to copy all elements, page by page, and "paste in place" into a new document the same size. If you used layers, be sure to enable "paste remembers layers" in the layers panel menu.
This kind of problem is often indicative of an underlying font issue. You said there are only three fonts, and you should verify that in Type > Find Font... Try replacing, at least temporarily the fonts in use with something else that you know to be reliable from other documents. You might want to do this before the other steps.
Peter

Insufficient privileges, permissions error, cannot authorise computer for Itunes

I am trying to authorise my computer to itunes and get this error message: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
How do I add my computer to the devices on itunes if I do not appear to have the correct privileges or permissions?

Yes, this worked for me. I was hesitant to use terminal b/c I know that an error could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page you recommended and *pasted* it into terminal. In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal, and people who are not computer savvy or comfortable using a command line app will be intimidated by Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.
Also, before I could do anything in terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). People need to know how to do that, too. For the casual user who just wants to watch or listen to their iTunes purchases, this can all be pretty intimidating and frustrating. I like to experiment and see what different GUI commands do, and try out freeware, but even I am cautious about using Terminal.

Permissions error

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