Permissions in Subscription notification email

Hi All,
I have enabled the subscription service for a KM folder and have assigned some users to it . These users have READ permission to this KM folder.But when these users receive a subscription notification email in that mail they have a link to go to details tab of a folder
But if user has only read permission for this folder , then they should not get a details link in subscription email .
How can we control this ?
Is it that we can control this only by service permissions for subscription ?
Kindly advice.
Thanks & Regards,
Amit Kade

Hi All,
Thank you for your help . Actually I was bit confused regarding the permissions and service permissions.
Vinod ,
Your answer was helpful , I have checked it using service permissions and it is working fine but still I have one doubt .
I have assigned subscription service permission ( unsubscribe only ) to these users. This means users should be only able to unsubscribe themselves and not subscribe or add anybody to the subscription.
But when these users receive the subscription email they still have 'edit subscription' link in their email .
Is it some kind of configuration issue or a bug ?
Kindly advice.
Thanks & Regards,
Amit Kade

Similar Messages

Disabling subscription notification email for specific folders

Hi is it possible to disable subsription notification email for specific folders.
We have a custom application which sends notifications and hence do not want duplication of mails.
Thanks
rocky

Hi Rocky,
If these folders are in a separate repository, the subscription service can be disabled.(not configured) for this repository.
Regards,
Isvarya

Subscription notification email - deleted clicking on link - Urgent

Hi All,
We are using NW04 Portal SP11, we are using Subscription service, everything is fine except one issue..
when we subscribe a document, we are getting an email with the link "CR.txt"
Subscription Administration generated this notification:
The subscription CR.txt was created.
Do not reply to this automated mail.
but when I click on the link, it is not taking me to the document, it is deleting the subscription, the url getting generated is
http://XXX/irj/servlet/prt/portal/prtroot/com.sap.km.cm.service?ServiceType=SubscriptionRepositoryService&Action=delete&ServiceID=subscription&StringOne=f02ce6d5-92d0-2710-6b92-cd4ceda062d1
if you closely observe the url, the action is delete, hence it is deleting the subscription which has been created...
Any help is highly appreciated

Hi Dirk,
are you talking about xml file or xsl file, xsl file does not have any create entry, xml file has it
<textspan pEventid="create">The subscription <subscriptionlink/> was created.</textspan>
we have checked with SAP, they said its a bug and fixed in SP12, we are looking for a workaround as we do not want upgrade the system now...
Som

Subscription / Notification emails not being sent

Hello all,
We are unable to get emails sent from KM through our Exchange server. We are using NW04 SP12. We have configured the EMAIL and INTERNET channels with the valid Exchange server, we have configured the Channel Originators with valid email addresses. I have successfully tested via telnet to the Exchange server from the Portal app server using the originator address.
The Subscription and Workflow Approval have been set up to use the EMAIL Channel, and I see the notifications arrive in the Notification iView, but no email gets generated. I see nothing in the log files to indicate an error. Also, the 'Send To...' does not generate emails either, although this appears to use the JavaMail Global Transport rather than the EMAIL channel.
Is there a way to test the EMAIL Channel after getting it configured?

Dirk,
Thanks for the logging suggestion, we're getting closer.
#1.5#0012798F816800680000000800000A100003FCF66A61D9F2#1122560207063#com.sapportals.wcm.service.notificator.wcm.NotificatorService#sap.com/irj#com.sapportals.wcm.service.notificator.wcm.NotificatorService.NotificatorService$Sender#Guest#19####3aa72f10ff7211d9afe50012798f8168#
Thread[com.sapportals.wcm.notificator.sender,5,system]##0#0#Error##Plain###java.lang.NoClassDefFoundError: javax/activation/DataSource
     at com.sapportals.wcm.util.channels.wcm.EmailChannel.newMessage(EmailChannel.java:198)
     at com.sapportals.wcm.util.channels.wcm.EmailChannel.sendTo(EmailChannel.java:498)
     at com.sapportals.wcm.util.channels.wcm.EmailChannel.sendTo(EmailChannel.java:463)
     at com.sapportals.wcm.util.channels.wcm.Recipient.sendTo(Recipient.java:528)
     at com.sapportals.wcm.service.notificator.wcm.NotificatorService$Sender.doSend(NotificatorService.java:418)
     at com.sapportals.wcm.service.notificator.wcm.NotificatorService$Sender.run(NotificatorService.java:642)
     at java.lang.Thread.run(Thread.java:534)
We apparently have an issue with the javax.activation.DataSource class. We have the Admins that did the install tracking it down now.
Also in response to Michael's post, I verified that we are at the latest and greatest for both KM / Portal. SP12 patch 3 (there are no patches for SP12 portal).

Notification email for workflow

I have configured the smtp server and also the email transport and channels and the channel orginators.Emails are sent for subscription service and also 'send to' works fine.
But the problem is that the notification emails are not sent to the approvers when a document is sent for an approval cycle.
I have also seen that the permissions for etc\notification folder is readonly for 'Everybody'
Please can any one tell what i am missing.

Hi Aamod,
Look at the permissions set for the /etc/notifications folder. The "Everyone" group (or at least, the roles for your users) must have read access on this folder which contains the xml templates for the notification e-mails. This could explain why content_admin and super_admin roles receive e-mails and others do not.
Also check the following links:
Notification By Mail
http://help.sap.com/saphelp_nw04/helpdata/en/89/c5fd430b63c74bbdfaa5f2ec9bb20b/frameset.htm
Email Notification
http://help.sap.com/saphelp_nw04/helpdata/en/41/080aab7cefe34d8acb04861a467efc/frameset.htm
I think this will help you.
Thanx & Regards
Anish

Customizing the Subscription-service email message

Hello, just wondering if anyone knows how I could go about customizing the Subscription-Service email message? The current default looks like this:
From: Subscription-Service
Sent: Thursday, September 18, 2008 7:32 AM
To: Some One
Subject: Subscription "Daily Revenue Compare Report (L2)"
Subscription Daily Revenue Compare Report (L2) Edit Subscription | Cancel Subscription
A new Daily Revenue Compare Report (L2) is now available for viewing. If you have any questions regarding this report, please contact Some Group.Thanks.
DAILY_REV_COMPARE_L2_20080918.XLS in folder documents > Public Documents > BI Broadcaster > Daily Revenue Compare Report (L2) created by Some One on Sep 18, 2008 9:31:45 AM. (Details)
I would like to change the "From:" description as well as the bold section of the text above.
Thanks.

Hi,
You can see this document from SDN for [Customizing Notifications,Path-Specific Notifications in KM|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/90626697-0901-0010-2ca7-86e2a50ce70d]
Hope this information could be helpful for you!
Regards,
Lubi

Error message in Service Manager "The database subscription notification could not be authorized."

"The database subscription notification could not be authorized. Notifications will be sent without authorizing the subscription's owner for the instances being notified.
The following errors were encountered:
Exception message: Error occured in the subscription runtime while authorizing the subscription owner for the instances being notified. Notifications will be sent without authorizing the subscription's owner for the instances being notified.
Subscription id: 82691408-9340-c302-ba4f-81172dc68a7f
Exception: Unable to perform the operation because of authorization store errors.
One or more subscriptions were affected by this.
Subscription name: Microsoft.EnterpriseManagement.ServiceManager.Connector.SCO.RunbookInvokeRule.Update_de8bcfaa0f764998991b19ca8f3de3a3
Instance name: Microsoft.EnterpriseManagement.LinkingFramework.SCOConnector.InvokerWorkflowTarget
Instance ID: {5016df83-cfcc-6c0b-6782-9fcd5d749c07}
Management group: SCSM_Mngt01"
I am really not sure what this means and where to start.
I took a search through the database to get more details and found this message, dont know if it helps:
Microsoft.EnterpriseManagement.SystemCenter.Subscription.SubscriptionRuntimeAuthorizationException: Error occured in the subscription runtime while authorizing the subscription owner for the instances being notified. Notifications will be sent without authorizing
the subscription's owner for the instances being notified.
Subscription id: 5016df83-cfcc-6c0b-6782-9fcd5d749c07
Exception: Unable to perform the operation because of authorization store errors. ---> Microsoft.EnterpriseManagement.Common.UnknownAuthorizationStoreException: Unable to perform the operation because of authorization store errors. ---> System.Runtime.InteropServices.COMException
(0x80070534): No mapping between account names and security IDs was done. (Exception from HRESULT: 0x80070534)
at Microsoft.Interop.Security.AzRoles.IAzApplication2.InitializeClientContextFromStringSid(String SidString, Int32 lOptions, Object varReserved)
at Microsoft.EnterpriseManagement.Mom.Sdk.Authorization.AzManHelper.AccessCheck(String accessCheckContext, Int32[] operationIds, IntPtr hToken, String stringSid, Int32[] accessCheckReturnCodes, List`1[] accessCheckScopes)
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.SystemCenter.Subscription.SubscriptionValidator.Authorize(IList`1 bmeList, String subscriptionOwnerSid, Guid id, Boolean throwIfUnauthorized)
at Microsoft.EnterpriseManagement.SystemCenter.Subscription.SubscriptionValidator.Authorize(List`1 instanceIdList)
at Microsoft.EnterpriseManagement.SystemCenter.Subscription.CmdbInstanceSubscription.Authorize(IList`1 events)
at Microsoft.EnterpriseManagement.SystemCenter.Subscription.CmdbInstanceSubscription.Notify(List`1 events)"

Hi,
Have you recently changed the account password used for SCSM?
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Errors while using plsql clob document in notification email

bq. hello
I am having a problem sending a plsql clob document in a notification email.Basically the procedure retrives some rows of data from the database and formats it as HTML before converting to clob. The email is generated fine when only a couple of rows are generated. however when the rows increase the workflow errors. we are using oracle ERP
---------------------------------Error Message-----
An Error occurred in the following Event Subscription: Event Subscription
Event Error Name: WFE_DISPATCH_GEN_ERR
Event Error Message: 3835: Error '-20002 - ORA-20002: 2018: Unable to generate the notification XML. Caused by: 2020: Error when getting notification content. Caused by: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Wf_Notification.NTF_Table(8, H)
BATCH_INFO.Batch Information(209112, text/html)
Wf_Notification.GetAttrClob(263883, BATCH_INFO, text/html)
Wf_Notification.oldGetAttrClob(263883, BATCH_INFO, text/html)
WF_NOTIFICATION.GetFullBody(nid => 263883, disptype => text/html)
WF_MAIL.GetLOBMessage3(nid => 263883, ' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'.
Event Error Stack:
WF_MAIL.GetLOBMessage3(263883, WFMAIL, 2020: Error when getting notification content. Caused by: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Wf_Notification.NTF_Table(8, H)
BATCH_INFO.Batch Information(209112, text/html)
Wf_Notification.GetAttrClob(263883, BATCH_INFO, text/html)
Wf_Notification.oldGetAttrClob(263883, BATCH_INFO, text/html)
WF_NOTIFICATION.GetFullBody(nid => 263883, disptype => text/html)
WF_MAIL.GetLOBMessage3(nid => 263883, r_ntf_pref => MAILHTML), Step -> Getting text/html body)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 263883)
WF_XML.Generate(oracle.apps.wf.notification.send, 263883)
WF_XML.Generate(oracle.apps.wf.notification.send, 263883)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 263883, WF_XML.Generate)
Wf_Event.dispatch_internal()
The Procedure is
bq. /********************************************************************************* \\ Procedure: BATCH_INFO \\ Purpose: Program displays batch level information. \\ *********************************************************************************/ \\ PROCEDURE batch_info ( \\ document_id IN VARCHAR2, \\ display_type IN VARCHAR2, \\ document IN OUT NOCOPY CLOB, \\ document_type IN OUT NOCOPY VARCHAR2 \\ ) \\ IS \\ table_width VARCHAR2 (8) := '100%'; \\ i PLS_INTEGER; \\ j PLS_INTEGER; \\ l_cells wf_notification.tdtype; \\ l_result VARCHAR2 (32767); \\ l_je_batch_name VARCHAR2 (100); \\ l_period_name VARCHAR2 (15); \\ l_control_total NUMBER; \\ l_running_total_dr NUMBER; \\ l_running_total_cr NUMBER; \\ l_document long; \\ cdoc clob; \\ amount NUMBER; \\ charbuff VARCHAR2(32767); \\ charbuff_size NUMBER; \\ CURSOR c_get_je (batch_id IN NUMBER) \\ IS \\ SELECT (SELECT description \\ FROM gl_lookups \\ WHERE lookup_type = 'BATCH_STATUS' \\ AND lookup_code = batch_status) batch_status, \\ je_source, \\ (SELECT user_je_category_name \\ FROM gl_je_categories \\ WHERE je_category_name = je_category) je_category, \\ period_name, batch_name, header_name, \\ header_running_total_dr_num debit, \\ header_running_total_cr_num credit \\ FROM apps.gl_je_batches_headers_v \\ WHERE je_batch_id = batch_id; \\ BEGIN \\ IF display_type = wf_notification.doc_text \\ THEN \\ document := NULL; \\ ELSE \\ /* ===========Second table Start=============*/ \\ j := 0; \\ i := 0; \\ j := 1; \\ /* Header*/ \\ l_cells (j) := 'S:' || 'Batch Status'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Journal Source'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Journal Category'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Period'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Batch Name'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Journal Name'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Journal Debit'; \\ j := j + 1; \\ l_cells (j) := 'S:' || 'Journal Credit'; \\ j := j + 1; \\ i := 0; \\ /* Body*/ \\ SELECT NAME, default_period_name, control_total, \\ running_total_dr, running_total_cr \\ INTO l_je_batch_name, l_period_name, l_control_total, \\ l_running_total_dr, l_running_total_cr \\ FROM gl.gl_je_batches \\ WHERE je_batch_id = TO_NUMBER (document_id); \\ FOR histr IN c_get_je (TO_NUMBER (document_id)) \\ LOOP \\ l_cells (j) := 'S:' || histr.batch_status; \\ j := j + 1; \\ l_cells (j) := 'S:' || histr.je_source; \\ j := j + 1; \\ l_cells (j) := 'S:' || histr.je_category; \\ j := j + 1; \\ l_cells (j) := 'S:' || histr.period_name; \\ j := j + 1; \\ l_cells (j) := 'S:' || histr.batch_name; \\ j := j + 1; \\ l_cells (j) := 'S:' || histr.header_name; \\ j := j + 1; \\ l_cells (j) := \\ 'S:' \\ || NVL (TO_CHAR (histr.debit, \\ 'L999G999G999G999G999G999G999D99'), \\ '&' || 'nbsp;' \\ ); \\ j := j + 1; \\ l_cells (j) := \\ 'S:' \\ || NVL (TO_CHAR (histr.credit, \\ 'L999G999G999G999G999G999G999D99' \\ ), \\ '&' || 'nbsp;' \\ ); \\ j := j + 1; \\ i := i + 1; \\ END LOOP; \\ table_width := '100%'; \\ wf_notification.ntf_table (l_cells, 8, 'HL', l_result); \\ /* Write data to clob */ \\ -- create temp clob \\ dbms_lob.createTemporary(cdoc,false,dbms_lob.call); \\ charbuff_size:=length(l_result); \\ write html data to temp clob \\ dbms_lob.writeappend(cdoc,charbuff_size,l_result); \\ write temp clob to document \\ amount:=dbms_lob.getlength(cdoc); \\ dbms_lob.copy(document,cdoc,amount,1,1); \\ END IF; \\ document_type := 'text/html'; \\ EXCEPTION \\ WHEN OTHERS \\ THEN \\ wf_core.CONTEXT ('BATCH_INFO', 'Batch Information', document_id,display_type); \\ RAISE; \\ END batch_info;
Can somebody please guide me
thank you

The stack trace below the "ORA-06502: PL/SQL: numeric or value error: character string buffer too small" error suggests that this is being generated by the Wf_Notification.NTF_Table call. Given the way you have described the problem, I would assume that the HTML generated by that call for the data in l_cells is exceeding the length of your l_result variable (32767).
Have you checked the length of the data generated by this call for a single record and then divided 32767 by that number to work out the maximum number of rows you can support with this call?
If it is simply that you have too much data for WF_Notification.NTF_Table to produce the table within the 32767 limit, you try generating the HTML in smaller chunks and adding them to the CLOB bit by bit. For example, if 10 records work, then generate the HTML for 10 records, chop off the </table> from the result and add it to the clob. Then do the next 10 records (without the header this time) and chop off the <table> and </table> tags and add that to the clob. When you are done, add the closing </table> tag to the clob and return it.
I haven't done this with returning a clob, but I have done this with shorter strings to generate a HTML table with the standard look and feel but with headers in different places than could be done by default.
theFurryOne

Notification Email Not Coming

Hi,
I have created a Repository and enabled subscription for its folder.My repository has all the required Services like Subscription,tbl,serviceACL and properties.
When i create a document thru KM ,i get the mail of the file being created.But when i programatically copy and paste files from a folder to my Repository folder then i dont get any notification Email.
I want to get a Notification Email when i prgramatically copy files from a temporary folder to the Repository folder.
Could some one pls help me on this.
Regards
saurabh

Hi saurabh,
I'm not in front of a portal right now, but here are the steps I would take to debug this:
1. Try to copy from KM Navigation iView and see if you get notification.
2. If you do, decompile KM Navigation code:
    See code link in 'advance' category of iView,
    and look for par with same name until last dot
    (name after last dot is the component name inside the par).
    For decompiling, see: java decompiler?
    Then look for the difference between SAP's code and yours.
3.If you don't, use createResource instead of copy, with the source's content and properties.
Hope that helps,
Yoav.

Wrong URL on Notification emails

Hi,
Í configured Portal & KM to send emails and it is working fine but the emails arrives with a wrong URLs to the documents etc.., when the email is originated as a result of a subscription it sends the email with URL´s like http://<%hostname%>/irj/go/km..........
so when clicking on the link it can go to the document cause of the <%hostname%> in the link instead of the real hostname or domain and it does not contain the 50000 port either.
and when the email is generated when a Task is created it sends the URLs like http://localhost:1080/irj..........
so it cant go to the Portal to access the link.
Does anyone knows how to fix this issues?
Thanx in Advanced!
Kind Regards,
Gerardo Jiménez
Message was edited by:
Gerardo Jiménez

Hi Vineeth,
Thanx Alot for the answer it helped me out to solve one of the issues, The emails on subscription notifications arrives Ok now thanx to your help.
The emails generated when creating a task or a task alert is still arriving wrong, like this http://localhost:1080/irj...................
Let´s hope someone nows the answer to this one.
Thanx Again!!
Gerardo J

Is it possible to show a custom property in a notification email?

Hi all
I would like to know if it is possible to display a custom property in a notification email? As I can understand from Darin Krasles answer here: https://forums.sdn.sap.com/click.jspa?searchID=3062750&messageID=1284727 and his article here: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/90626697-0901-0010-2ca7-86e2a50ce70d there does not seem to be an (easy) answer to this question. But perhaps Detlev, Patricio, Robert or you could help me with this question?
Where can one by the way find the java/class file relating to the email notifications? Is it com.sapportals.wcm.repository.service.subscription.wcm.SubscriptionEventMapStandard?
Kind regards,
Martin Søgaard

Hi Martin,
would you have some updates on this question. i am also facing one similar requirement.
1. users wants a mail notification based on expiry date(custom property) before expiring.
2. In the mail notification, they need some custom properties like document number and other information.
could you please help me in some directions on this? any standard or way to custom part?
thanks,
SK

How to customize SharePoint Foundation 2013 workflow notification emails

We have a SharePoint Foundation 2013 workflow that sends emails when certain criteria are met. We have tried to customize the emails using SharePoint Designer, but the emails that are received are different.
Ho do we configure SharePoint to send the emails formatted as we specified in the workflow?
The emails we receive are all formatted like this:
Subject:
[Company Name Workflow] - [Item] has been assigned to you
Content:
Task assigned by [User Name] on [Date].
To complete this task:
1.   Review [Item].
2.   Perform the specific activities required for this task.
3.   Use the Open this task button to mark the task as completed. (If you cannot update this task, you might not have access to it. Click here to request access.)

Hi,
According to your post, my understanding is that you want to customize SharePoint Foundation 2013 workflow notification emails.
We’ll need to do a few things to replace SharePoint’s default notification with our own. The first thing we need to do is turn off SharePoint’s default notification. On the Workflow Tasks list, go the Advanced Settings and select
No for Send e-mail when ownership is assigned. Then we need to create workflow to send email.
There is an article for your reference, although it is about the SharePoint 2007, it still works for SharePoint 2013.
Create a Detailed Custom Task Notification with a SharePoint Designer Workflow
Best Regards,
Linda Li
Linda Li
TechNet Community Support

How to get response of Workflow Notification Email from MS Outlook Express.

Hi All,
I have two questions:
1. Our business users had a requirement to approve or reject the Workflow Notification Emails form their Email account on MS Outlook Express. When they perform action from MS Outlook Express it sends email to wfmailer but no action perform in aplication. The notification inbox in application shows this notification as OPEN notification and the requested function also shows 'Waiting for Approval'.
2. I need to hide Request Information button/link from the email notification send through Workflow mailer to user. There are three actions button available in email notification Apprve, Reject and Request Information. I need to have only two button Approve and Reject. How to hide Request Information button.
If any one have idea regarding my questions please hlep.
Regards,
Saquib

You can follow the Workflow developer guide to create message attribute as shown in below link
http://www-apps.us.oracle.com/wf/doc/wfr1213/wfdg/html/T361836T361983.htm#2806969
1. For the notification message for which you want the more info link to be hidden, define the message attribute with name '#HIDE_MOREINFO', type as 'text' and set value as 'Y'

How to configure notification emails for reports output or alerts for all users in r12

Hi,
I need to configure notification emails. I have provided settings in OAM-> Workflow and SMTP IP address in settings and only Outbound. I am able to test for my user ID.
I want to know how to redirect emails or alerts for users like when a user runs a report he should get notification email in his outlook about the report output and details. In settings it only points for one replyto field. How do I mention all user ID's?
Regards,
Mohammed

Hi Mohammed,
You may check on XML bursting for XML based reports.
In addition, also see links:
http://oracle.anilpassi.com/email-output-of-concurrent-program-request.html
Anil: Oracle Apps Concurrent program Output as Email
Oracle ERP World: Email the output of a concurrent program as Attachment
Also see:
How to Redirect Output from Printer to Mail Message after Running Report (Doc ID 1036586.6)
Thanks &
Best Regards,

Subscribe to this entry is not working, no notification email send to subscriber

When we subscribe any entry by click the "Subscribe to This Entry".
Normally, it should automatic send a notification email to the subscriber
when this entry had any changed such as reply or modify. But we tried use
this function on different users accounts but all of us cannot received
email notification. This function is very important for us as we had some
discussion folder which will have some discussion topic need to repsonse
immediately in the folder and we don't want to check it frequently on each
hour / each minutes to found out any update or reply on those discussion
entry. Could anyone can help me to solve this problem? Thanks
FYI, we can send email when entry submitted properly so we assume our email
server configuration setting should be normal.
Servver Platform: Windows 2008, Teaming 2.1
Regards

Joey,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
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Permissions in Subscription notification email

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