Pers.no. 48987 is blocked by user 48987

Hi,
After creating a travel request in SAP Enterprise Portal ESS Menu if the user is
closing browser (Internet Explorer) screen instead of log off then on the next login
they get error while creating travel request that the Pers.no. 48987 is blocked by
user 48987. At this point SM12 also shows the lock entry for the user. Strangely this problem is not coming in EP DEV server. If i close the browser in EP DEV and login again i don't get the above error. SM12 lock entry immediately gets close when i close browser screen in EP DEV server.
Please guide to solve this.
thanks & regards
Vishal

Hello,
Take a look @ this note.
[Note 596698 - Session Release Agent - Typical Problems & Troubleshooting|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=596698]
Regards
Puneet

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Pers.no. 48987 is blocked by user 48987

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