Persistant E-mail Errors

Question

I use Outlook 2003 on a Windows 7 platform and currently have 4 e-mail accounts configured. Two of these are by default BT account and the BT account I prefer to use. They are first and second in the send receive order of things.
Both, and only the BT accounts frequently produce an error when i access my e-mail or Outlook does periodically.
Task 'BT Internet Master - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted.  If this problem continues, contact your server administrator or Internet service provider (ISP).'  
It is more of a nuisance than anything else as I usually just cancel this and press send/receive and it then works as it should. But it is starting to grate keep having to do this.
I've extended the server time outs to 1 min 30 on the More settings/Advanced tab. It makes no odds. Other accounts with other providers work fine.
Any idea's what the cause is and how to fix it.

Answer 1

Trevorh_211 wrote:
on 16-08-201117h56 Ian C wrote
"Looking back at my logs, I'm seeing something similar recently. As for a solution...I don't know, and I'm not particularly bothered about finding out. My mail software retries automatically a few minutes later with no user intervention, so a fleeting error such as this is of no consequence."
As is your post. Are you always so self opinionated and smug? If you don’t know the answer why post?
/shrug/
It confirms, for your benefit, that's it's also happening for others, so is unlikely to be something particular to your account/s or your setup.
Is there anyone out there who can actually contribute something positive here that doesn't just increase their post count? May be an “Expert” who does actually have the know how to back up such a title. It doesn't actually help me or anyone else to know that you have software that retries automatically. As an "Expert" you of course know Outlook can be set to send and receive automatically at whatever inteval you choose. As an expert you would have read that's what I'm using from my original post, you are an expert aren't you?
Why should I know that ?  I've never used Outlook, but if you say it can retry automatically then I believe you, and I'd suggest that you configure it to do so, instead of the manual cancelling and pressing send/recieve that you said you're doing in your initial post.
Whether this is of consequence is a matter for an individual, not some anonymous “expert” on the internet.
I said only that it's inconsequential for me...
It’s very inconvenient to say the least when waiting for validation messages from various providers. The fact this persistently happens means it isn't working properly. It happens most times I send/receive. It can delay messages considerably.
You said initially that you "usually just cancel this and press send/receive and it then works as it should", in which case an automatic retry would probably work and, while not resolving the problem completely could make it as inconsequential for you as it is for me.
Now you're saying that it fails most of the time.
Which is it ?
“Contact your ISP.” I’ve done so via this board. Isn't the point of these forums to find solutions to issues?
One consequence is I  form a poor view of BT services and their provision for resolving issues. That’s
probably another reason for going elsewhere when my contract is up.
So if there is anyone who knows the solutuion to this issue, please post it here.
What do you have configured as your outgoing & incoming mail servers - mail.btinternet.com or something else ?
You could try some of the alternative Yahoo! servers - most are usable by BTY customers at present. Some that I've seen mentioned are:
pop.mail.yahoo.com for incoming
smtp.mail.yahoo.com for outgoing
or perhaps try the .co.uk variants instead of .com
These may support, or even require, different ports and SSL - I'm not sure.
Or you could try IMAP - the settings required are:
Incoming Server - imap.mail.yahoo.com
Outgoing Server - smtp.mail.yahoo.com
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL)
Username: full email address
Password: your BTY password