Persistent Chat (Lync Server 2013) with Lync 2010 Group Chat

I have successfully deployed Lync Server 2013 and both 2013 and 2010 desktop clients connect and function as expected.
The problem is with Persistent Chat. It works perfectly with the 2013 desktop client but - whilst 2010 Group Chat connects - I receive the error message "The [LOGON_DOMAIN] is not available". No chat rooms are available and I am unable to search.
I have been unable to locate anything on the web which discusses the problem.
I do not know whether this makes a difference but the 2010 clients use terminals rather than dedicated workstations.
Can anyone shed any light on what the problem may be?

Have you created a CsPersistentChatEndpoint to allow the Group Chat client (2010) to connect to Persistent
Chat server? Please take a look at: http://technet.microsoft.com/en-us/library/jj204901.aspx
Please mark posts as answers/helpful if it answers your question.
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Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Similar Messages

  • What port number for Desktop Sharing using in Lync Server 2013 and Lync Online

    Dear All,
          My environment using Lync Server 2013 and Lync online on Office 365. I don't want my user using Desktop Sharing feature. then I need to know what port number for Desktop Sharing using in Lync Server 2013 and Lync Online.
    I will deny this port on personal firewall each client.
          Thank you for your advise.

    Hi,
    I'm not sure you'd be able to do this with ports without impacting other application sharing features such as Q&A, Whiteboard, Poll etc - I'm pretty sure they all come under the same umbrella of ClientAppSharing.
    Ordinarily you would create or modify your conferencing policy to restrict sharing to single programs only using a cmdlet similar to below;
    Set-CsConferencingPolicy -Identity "Global" -EnableAppDesktopSharing SingleApplication
    This would disable desktop sharing but enable users to continue sharing other single programs. If you want to remove that functionality too, then replace the 'SingleApplication' parameter with 'None'. Then users won't be able to share any programs either.
    This is the correct way to do it as the icons will be greyed out for the users. Doing it your way, they would still be able to click them, and it would throw an error - this will lead to a lot more support calls and people assuming a service is broken.
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    Kind regards
    Ben

  • Telephone numbers (officePhone and homePhone) are missing in a contact card in a Lync Server 2013-based Lync mobile client

    In my opinion, the error has not completely fixed in KB2967628. After I install the latest November 2014 cumulative
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    be displayed homePhone field.
    On the Desktop client,
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    the text) before
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    GET "https://lync.domainname:443/ucwa/oauth/v1/applications/XXXX/people/search?query=$usename$&limit=200" -H "Content-Type: application/json" -H "Accept: application/json" -H "Authorization: $USENAMETOKEN$" 

    Hi,
    Based on your description, I’m sorry I’m a little confused about the following you mentioned. I understand the issue is we can only see the mobile number in the contact card on Lync mobile client and that we can search for users based on their office number,
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    http://support.microsoft.com/kb/2967628/en-us
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  • Lync 2013 with outlook 2010 meeting error

    I have installed lync basic 2013 with outlook 2010. The meeting add in is in place, but I get an error when trying to set up a Lync meeting "unable to identify the calendar owner"
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    Hi,
    You seem to get the error “Unable to identify the calendar owner. Please contact your support team.”
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    Regards,
    Melon Chen
    TechNet Community Support

  • SQL Server Sizing for Lync Server 2013

    Hi,
    We are planning to install Lync Server 2013 with 800 users, but I can find any information about the SQL Server instance sizing.
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    Thanks in advance.

    There are a few variables to consider.  Are you turning on monitoring, archiving, and is enterprise voice enabled?  Is persistent chat enabled?  Is it virtualized?  Is this Lync enterprise edition or standard with a portion of the
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    those drives and make sure the logs and databases are on separate partitions.  
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications

  • How do I enforce "Show My Picture" instead of "Hide My Picture" in Lync Server 2013?

    I was scouring TechNet and the web for a script that could perform the same task as one that I previously used for Lync 2010.
    In Lync 2010, we had already used Lync policy to enforce that only the Active Directory photo could be used. One thing that we couldn't set via policy however was the ability to complete remove the "Hide My Picture" option in Lync 2010 client.
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    #Lync 2013 ForceShowMyPicture - Compiled by Octavio A. Serpa (Octavio-Admin on TechNet)
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    Write-Host -ForegroundColor YELLOW “CONVERTING LYNC 2013 USER DATA TO 2010 FORMAT”
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    #Message Out
    Write-Host -ForegroundColor YELLOW “CHECKING THAT FORMAT CONVERSION WAS SUCCESSFUL AND .XML EXISTS”
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     Exit
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    Write-Host -ForegroundColor YELLOW “LOADING XML”
    $d = [xml] (Get-Content "$folderPath\Lync2010UserData.xml")
    Write-Host -ForegroundColor Green “XML LOADING COMPLETED SUCCESSFULLY"
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        $p.LastPubTime = (Get-Date -Format s).ToString()
        $found = 1
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    #Message Out
    Write-Host -ForegroundColor YELLOW “Changes: $changes"
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     Write-Host -ForegroundColor YELLOW “RE-SAVING XML”
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    #Message Out
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    Convert-CsUserData -InputFile "$folderPath\Lync2010EditedUserData.xml" -OutputFile "$folderPath\Lync2013EditedUserData.zip" -TargetVersion Current
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    Write-Host -ForegroundColor YELLOW “STARTING POST-IMPORT-CLEANUP OF EXPORT/IMPORT FILES"
    If (Test-Path "$folderPath\Lync2013UserData.zip") { Remove-Item "$folderPath\Lync2013UserData.zip" }
    If (Test-Path "$folderPath\Lync2010UserData.xml") { Remove-Item "$folderPath\Lync2010UserData.xml" }
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    If (Test-Path "$folderPath\Lync2013EditedUserData.zip") { Remove-Item "$folderPath\Lync2013EditedUserData.zip" }
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    #Message Out
    Write-Host -ForegroundColor Green “AD PHOTO SETTING SUCCESSFULLY UPDATED"

    When I try to run this I get the follow error.  Any thoughts?
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    'Microsoft.Rtc.Interop.User.ICsUserManagement'. This operation failed because the QueryInterface call on
    the COM component for the interface with IID '{D5ADD966-BDC3-4A8F-BFE8-6A59A9F74CB2}' failed due to the
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    At C:\Lync2013Scripts\ForceDisplayPhoto.ps1:113 char:1
    + Update-CsUserData -FileName $folderPath\Lync2013EditedUserData.zip -Confirm:$fal ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : InvalidOperation: ([email protected]:String) [Update-CsUserData], Invalid
       CastException
        + FullyQualifiedErrorId : Microsoft.Rtc.Management.AD.Cmdlets.ImportOcsUserDataCmdlet

  • Clean up Active Directory after dirty deleted lync server 2013

    Hi All,
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    based on my experience if we want to deploy with the same name and configuration like previously. setup with failed because it has already register in adsiedit ?
    please tell me how to clean up my AD.
    thanks for you assistance guys,
    Best Regards,
    ari

    Hi,
    On DC, please run adsiedit and connect to the Configuration naming context. 
    Browse down to Configuration > Services > RTC Service and then just delete the entire
    RTC Service container.  Also delete the Computer object(s) for any Lync Server you had previously installed. Then you can install the new Lync Server 2013 with no issue.
    Here is a similar case may help you:
    https://social.technet.microsoft.com/forums/lync/en-US/2fbbb75c-8e76-4284-9f32-a27e95e30c49/remove-lync-from-ad-for-fresh-deployment
    Best Regards,
    Eason Huang
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

  • Deployment of Lync Server 2013

    HI , 
    Please help to get deployment plan of Lync 2013 including all steps.

    Hi,
    Before deploy Lync Server 2013, you can firstly use Lync Planning Tool to provide prescriptive guidance to get you started with planning your topology.
    More details:
    http://www.microsoft.com/en-hk/download/details.aspx?id=36823
    Then deploy Lync Server 2013 with the help of other Lync guidance.
    Best Regards,
    Eason Huang  
    Eason Huang
    TechNet Community Support

  • Monitoring and Testing Lync Server 2013 Performance

    Good day , 
    I have two questions :
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    2 - What are the most important Lync server counters to be monitored and is it enough to use Windows Performance monitoring tool for that purpose ? 
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    Best Regards Bisher Shbib

    Hi,
    For your first question, there are no stress tools currently available specific for Lync 2013 now. Here is a similar case may help you:
    http://social.technet.microsoft.com/Forums/en-US/f4032c4c-0b1f-4533-a04d-6c6526f4578a/stree-and-performance-test-tool-for-lync-2013?forum=lyncinterop
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    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 Edge server compatibility with Lyn 2010 Front end Pool

    Hi All,
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  • Lync Server 2010迁移升级Lync Server 2013时Lync Server控制面板无法打开Lync Server 2013

    Lync Server 控制面板打开Lync Server 2010正常,打开Lync Server 2013报错未授权:授权失败。前端服务器日志显示如下:
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    Hi,
    This forum is only English Supported.
    Did you use the same account to open Lync Server 2013 control panel with Lync Server 2010 Control Panel?
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    On your Lync Server 2013 Front End Server, open IIS, expand Lync Server Internal Web Site. Click cscp, then click Browse *:443 in Actions panel to check if you can open Lync Server 2013 Control Panel.
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    Lisa Zheng
    TechNet Community Support

  • Lync HP 4120 Sign in problems with Lync Server 2013

    Hi, this is my second request for help, this with more information...
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    Target Uri    : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
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    Error Message :
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    Error Message : 10060, A connection attempt failed because the connected party did not properly respond after a period
                    of time, or established connection failed because connected host has failed to respond 194.90.8.20:5061
                    Inner Exception:A connection attempt failed because the connected party did not properly respond after
                    a period of time, or established connection failed because connected host has failed to respond
                    194.90.8.20:5061
    Diagnosis     :
    VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' started.
    Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' completed in '5.62E-05' seconds.
    Target web service Url not provided. Will have to extract it from authentication challenge.
    An exception 'Unable to establish a connection.' occurred during Workflow
    Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow execution.
    Exception Call Stack:    at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
       at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
       at Microsoft.Rtc.SyntheticTransactions.Activities.GetSTSUriActivity.InternalExecute(ActivityExecutionContext
    executionContext)
       at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext
    executionContext)
       at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
       at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
       at System.Workflow.Runtime.Scheduler.Run()
       at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
       at Microsoft.Rtc.Internal.Sip.TcpTransport.OnConnected(Object arg)
    'GetSTSUri' activity started.
    Starting STS Uri Discovery...
    ERROR getting STS Uri.
    'UnRegister' activity started.
    'UnRegister' activity completed in '3.12E-05' seconds.
    VERBOSE: Workflow Instance ID 'bca95636-af7b-4b0a-b43d-dba259294b2d' completed.
    VERBOSE: Workflow run-time (sec): 126.0548512.
    The Real Problem is that my Lync HP 4120 Phone can't make a sign in, not from USB cable loging, nor with PIN authentification
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    "Installing Certificate".. forever 
    When I try to make a login with PIN Authentification, the phone first displays the following:
    Account used is not authorized, Please Contact your support team and then shows this:
    An Account matching this phone number cannot be found. Please contact your support team.
    The Pin authentification is enable
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    This is the configuration from DHCP 
    Starting Discovery ... 
    Sending Packet (Size: 284, Network Adapter: xx.xx.xx.xx, Attempt Type: Broadcast only)
    --Begin Packet--
    DHCP: INFORM                (xid=130EA7FA)
    DHCP: Op Code           (op)      = 1
    DHCP: Hardware Type     (htype)   = 6
    DHCP: Hops              (hops)    = 0
    DHCP: Transaction ID    (xid)     = 319727610
    DHCP: Seconds           (secs)    = 0
    DHCP: Flags             (flags)   = 0000
    DHCP: Client IP Address (ciaddr)  = Xx.xx.xx.xx
    DHCP: Your IP Address   (yiaddr)  = 0.0.0.0
    DHCP: Server IP Address (siaddr)  = 0.0.0.0
    DHCP: Relay IP Address  (giaddr)  = 0.0.0.0
    DHCP: Client HW Address (chaddr)  = FC15B4###--End Packet--
    Received Packet
    Sender:xx.xx.xx.xx:67, Size:363
    --Begin Packet--
    DHCP: ACK                (xid=130EA7FA)
    DHCP: Op Code           (op)      = 1
    DHCP: Hardware Type     (htype)   = 6
    DHCP: Hops              (hops)    = 0
    DHCP: Transaction ID    (xid)     = 319727610
    DHCP: Seconds           (secs)    = 0
    DHCP: Flags             (flags)   = 0000
    DHCP: Client IP Address (ciaddr)  = xx.xx.xx.xx
    DHCP: Your IP Address   (yiaddr)  = 0.0.0.0
    DHCP: Server IP Address (siaddr)  = 0.0.0.0
    DHCP: Relay IP Address  (giaddr)  = 0.0.0.0
    DHCP: Client HW Address (chaddr)  = FC15B4100289
    DHCP: Server Host Name  (sname)   = 
    DHCP: Boot File Name    (file)    = 
    DHCP: Magic Cookie                = 99.130.83.99
    DHCP: Option Field
        DHCP: DHCP MESSAGE TYPE(  53) = (Length: 1) DHCP ACK
        DHCP: Server Identifier(  54) = (Length: 4) XX.XX.XX.XX
        DHCP: Client Identifier(  61) = (Length: 0)  ()
        DHCP: SIP Server( 120)        = (Length: 17) enc:0 lync.contoso.com (00046C796E6306756E69736F6E026D7800)
        DHCP: Host Name(  12)         = (Length: 0) 
        DHCP: Vendor Identifier(  60) = (Length: 0) 
        DHCP: Param Req List(  55)    = (Length: 0) 0 0
        DHCP: Vendor Info(  43)       = (Length: 86) MS-UC-Clienthttpslync.contoso.com443%/CertProv/CertProvisioningService.svcÜNAP (010C4D532D55432D436C69656E7402056874747073030E6C796E632E756E69736F6E2E6D78040334343305252F4365727450726F762F4365727450726F766973696F6E696E67536572766963652E737663DC034E4150)
        DHCP: End of this option field
    --End Packet--
    Result: Success
    DHCP Server : xx.xx.x.xx.
    SIP Server FQDN : lync.contoso.com
    Certificate Provisioning Service URL : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
    thanks for all, hope somebody can help me with this problem.. i am going crazy...

    Hi, i connected the Lync Phone to another switch and i update the firmware to the newest firmware and i got the same problem..  
    The lync phone download the certificate but cant install it and the still the same error with the SIP login
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    All of that is possible without PSTN connectivity or the plus cal.
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